CX-G2400 Basic Operation Guide
Page 2
... Guide • This manual describes the procedures for installing and making preparations for purchasing the Canon CX-G2400 Color Card Printer. Basic Operations -- Specifications • The User's Guide is stored on how to print and change paper. ⨋⨋ User's Guide • This manual is available in your computer. Printing -- Be sure to read the User's Guide. Troubleshooting -- About Instruction Manuals Thank you for using this product. • Read this manual first. ⨋⨋ Basic Operation Guide (This Manual) • This manual...
... Guide • This manual describes the procedures for installing and making preparations for purchasing the Canon CX-G2400 Color Card Printer. Basic Operations -- Specifications • The User's Guide is stored on how to print and change paper. ⨋⨋ User's Guide • This manual is available in your computer. Printing -- Be sure to read the User's Guide. Troubleshooting -- About Instruction Manuals Thank you for using this product. • Read this manual first. ⨋⨋ Basic Operation Guide (This Manual) • This manual...
CX-G2400 Basic Operation Guide
Page 13
... set, keep the tray open during use , keep the tray closed. Names and Functions of Components External View 4 5 6 7 3 8 9 10 2 11 1 12 1 Operation Panel (P.13) Keys for selecting printer operations and lamps indicating printer statuses are provided on this panel. 2 Stacker Receives printed media output from the printer. 3 Transport Unit (P.12) Pull this unit out when clearing paper jams or adjusting the paper guides. 4 Ink Tank Cover Open this cover when replacing ink tanks. 6 USB Connector Connect a USB cable to this connector. 7 LAN Connector Connect a LAN cable to this guide...
... set, keep the tray open during use , keep the tray closed. Names and Functions of Components External View 4 5 6 7 3 8 9 10 2 11 1 12 1 Operation Panel (P.13) Keys for selecting printer operations and lamps indicating printer statuses are provided on this panel. 2 Stacker Receives printed media output from the printer. 3 Transport Unit (P.12) Pull this unit out when clearing paper jams or adjusting the paper guides. 4 Ink Tank Cover Open this cover when replacing ink tanks. 6 USB Connector Connect a USB cable to this connector. 7 LAN Connector Connect a LAN cable to this guide...
CX-G2400 Basic Operation Guide
Page 16
... collect ink in sleep mode (power-saving mode). Blink (orange): A service call error has occurred. On: The printer is low. Off: Instructions and print data cannot be received from the computer is limited space to turn on the power supply status. Lit (green): Printing from the computer (offline mode). 4 Maintenance Cartridge Lamp This lamp lights up or blinks when there is possible (online mode). Blink (green): The printer is faulty. Blink: The maintenance cartridge has limited space. Off: The ink tank...
... collect ink in sleep mode (power-saving mode). Blink (orange): A service call error has occurred. On: The printer is low. Off: Instructions and print data cannot be received from the computer is limited space to turn on the power supply status. Lit (green): Printing from the computer (offline mode). 4 Maintenance Cartridge Lamp This lamp lights up or blinks when there is possible (online mode). Blink (green): The printer is faulty. Blink: The maintenance cartridge has limited space. Off: The ink tank...
CX-G2400 Basic Operation Guide
Page 28
... printing, be damaged. If a stain occurs, clean the transport unit, refer to "Cleaning the Printer" (User's Guide). • Normally, there is no need to adjust the paper guides to hit it strongly against the table or shelf. Failures or physical injury could stain clothes or hands. You only need to set the paper guides to the MM position. As shown in the printer, be stained with ink. Loading Paper...
... printing, be damaged. If a stain occurs, clean the transport unit, refer to "Cleaning the Printer" (User's Guide). • Normally, there is no need to adjust the paper guides to hit it strongly against the table or shelf. Failures or physical injury could stain clothes or hands. You only need to set the paper guides to the MM position. As shown in the printer, be stained with ink. Loading Paper...
CX-G2400 Basic Operation Guide
Page 30
..., clean the transport unit, refer to "Cleaning the Printer" (User's Guide). • Store the transport unit in the printer. • Install the stacker on a platform such as a guideline, remove the printed paper when it reaches position A in a place which the printer is recommended that unpacked paper be printed on. Set the extension tray according to the paper to be used for a long period of time, remove paper from the printer to insert the connection part...
..., clean the transport unit, refer to "Cleaning the Printer" (User's Guide). • Store the transport unit in the printer. • Install the stacker on a platform such as a guideline, remove the printed paper when it reaches position A in a place which the printer is recommended that unpacked paper be printed on. Set the extension tray according to the paper to be used for a long period of time, remove paper from the printer to insert the connection part...
CX-G2400 Basic Operation Guide
Page 35
... Printer" (User's Guide). Turn the printer on again could stain the transport area and paper guides. To make print settings which can be given priority. • The print settings made by the application software are used by this application software. For how to clean, refer to Print • Selecting a wrong paper size could cause a machine failure. • If the application software and printer driver have the same setting items such as the paper set the Custom Paper Size...
... Printer" (User's Guide). Turn the printer on again could stain the transport area and paper guides. To make print settings which can be given priority. • The print settings made by the application software are used by this application software. For how to clean, refer to Print • Selecting a wrong paper size could cause a machine failure. • If the application software and printer driver have the same setting items such as the paper set the Custom Paper Size...
CX-G2400 Basic Operation Guide
Page 42
... Power Option settings will appear. 3. Refer to Microsoft Windows product documentation for suspend or sleep state set it correctly. For Windows 8.1 From the Desktop charms, select Settings -> Control Panel -> Hardware and Sound -> Devices and Printers. - e.g.) For USB connection : USBnnn ("nnn" represents numbers) For network connection : CFTnnnnnn@MDL ("n" represents the last six digits of the printer's Mac address, and MDL is the printer's model name.) If the setting is not available, uninstall the printer driver...
... Power Option settings will appear. 3. Refer to Microsoft Windows product documentation for suspend or sleep state set it correctly. For Windows 8.1 From the Desktop charms, select Settings -> Control Panel -> Hardware and Sound -> Devices and Printers. - e.g.) For USB connection : USBnnn ("nnn" represents numbers) For network connection : CFTnnnnnn@MDL ("n" represents the last six digits of the printer's Mac address, and MDL is the printer's model name.) If the setting is not available, uninstall the printer driver...
CX-G2400 Basic Operation Guide
Page 45
... "Changing the Print Quality and Adjusting the Color" (User's Guide). Solution Confirm that the paper set properly? If you are using the printer at low temperature (Room temperature is stained with paper dust or ink, paper jams are more likely to occur. If the transport unit or pick-up roller stained? Has the maximum number of sheets Check the maximum number of the set been exceeded? Refer to [Input resolution 1200dpi] (prioritize image...
... "Changing the Print Quality and Adjusting the Color" (User's Guide). Solution Confirm that the paper set properly? If you are using the printer at low temperature (Room temperature is stained with paper dust or ink, paper jams are more likely to occur. If the transport unit or pick-up roller stained? Has the maximum number of sheets Check the maximum number of the set been exceeded? Refer to [Input resolution 1200dpi] (prioritize image...
CX-G2400 Basic Operation Guide
Page 47
... unit of another printer. Confirm that the curl. Overall appearance of the print is used . Troubleshooting Condition During micro margin printing, the print position and margins are correctly configured in the control panel of the computer used the print quality may cause paper jams and malfunctions. If you have several printers, check that the paper set (size, shape, and type) matches the paper (size, shape, and type) configured by the application software or printer driver. Because accurate adjustments...
... unit of another printer. Confirm that the curl. Overall appearance of the print is used . Troubleshooting Condition During micro margin printing, the print position and margins are correctly configured in the control panel of the computer used the print quality may cause paper jams and malfunctions. If you have several printers, check that the paper set (size, shape, and type) matches the paper (size, shape, and type) configured by the application software or printer driver. Because accurate adjustments...
CX-G2400 Basic Operation Guide
Page 48
... stained, clean the transport unit. When the margin is too small or large. If the transport belt, paper guides, or other areas. Open [Utility] sheet of the final print is large: Increase the [Paper Length] and adjust the image according to "Changing the Special Settings" (User's Guide). The margin of the printer driver, and enable [Print&Hold Mode] in [Special Settings]. Refer to the paper size changed . Solution Printing on media edge] from [Special Settings]. Refer...
... stained, clean the transport unit. When the margin is too small or large. If the transport belt, paper guides, or other areas. Open [Utility] sheet of the final print is large: Increase the [Paper Length] and adjust the image according to "Changing the Special Settings" (User's Guide). The margin of the printer driver, and enable [Print&Hold Mode] in [Special Settings]. Refer to the paper size changed . Solution Printing on media edge] from [Special Settings]. Refer...
CX-G2400 Users Guide
Page 7
...printer operations and lamps indicating printer statuses are provided on this panel. 2 Stacker Receives printed media output from the printer. 3 Transport Unit (P.4) Pull this unit out when clearing paper jams or adjusting the paper guides. 4 Ink Tank Cover Open this cover when replacing ink tanks. 6 USB Connector Connect a USB cable to this connector. 7 LAN Connector Connect a LAN cable to this guide according to set paper. During use . 9 Feeder Lift Tray Load the paper. 5 Paper Switch Lever Switch the lever position according to the thickness of the paper to be set. 10 Side Guide Adjust...
...printer operations and lamps indicating printer statuses are provided on this panel. 2 Stacker Receives printed media output from the printer. 3 Transport Unit (P.4) Pull this unit out when clearing paper jams or adjusting the paper guides. 4 Ink Tank Cover Open this cover when replacing ink tanks. 6 USB Connector Connect a USB cable to this connector. 7 LAN Connector Connect a LAN cable to this guide according to set paper. During use . 9 Feeder Lift Tray Load the paper. 5 Paper Switch Lever Switch the lever position according to the thickness of the paper to be set. 10 Side Guide Adjust...
CX-G2400 Users Guide
Page 10
... (online mode). Off: Instructions and print data cannot be received from the computer is in the maintenance cartridge. Operation Panel Names and Functions of ink. This lamp lights up or blinks when the corresponding ink tank is powered on the power supply status. Lit: There is no ink available for printing or the ink tank is low. Blink: The maintenance cartridge has limited space. Blink (orange): A service call error has occurred. Lit: The maintenance cartridge is processing or operating (printing, cleaning...
... (online mode). Off: Instructions and print data cannot be received from the computer is in the maintenance cartridge. Operation Panel Names and Functions of ink. This lamp lights up or blinks when the corresponding ink tank is powered on the power supply status. Lit: There is no ink available for printing or the ink tank is low. Blink: The maintenance cartridge has limited space. Blink (orange): A service call error has occurred. Lit: The maintenance cartridge is processing or operating (printing, cleaning...
CX-G2400 Users Guide
Page 33
... print settings made by the application software may be commonly used only by multiple application software, open the ink tank cover and transport unit lever. Do not open the [Devices and Printers] folder. (P.32) • If the paper size you want to starting printing, check that the paper set in the printer is not found in the list, set with the printer driver in the [Print] dialog box. Turn the printer on again could cause a paper jam or printing...
... print settings made by the application software may be commonly used only by multiple application software, open the ink tank cover and transport unit lever. Do not open the [Devices and Printers] folder. (P.32) • If the paper size you want to starting printing, check that the paper set in the printer is not found in the list, set with the printer driver in the [Print] dialog box. Turn the printer on again could cause a paper jam or printing...
CX-G2400 Users Guide
Page 132
... Output Setting Values CX-G2400 Printer Serial Number XX XXXX Firmware ROM Version Ver.XX.XX Date and Time dd/mmm/20yy XX:XX Printhead Position Adjustment Paper Form : Paper / / / -FOHUINN V X /X /X/X H X /X /X/X -FOHUI NN V H X /X /X/X X /X /X/X Paper Form : Card (20-30mil) -FOHUINN V X HX /X /X /X /X /X /X -FOHUI NN V H X /X /X/X X /X /X/X Micro Margin Adjustment To p Bottom Left Right Ink Pre-fire on media edge (ON/OFF) Print Hold Mode (ON/OFF) Sleep Timer Setting Power Off Timer Setting DHCP (ON/OFF) Mac Address...
... Output Setting Values CX-G2400 Printer Serial Number XX XXXX Firmware ROM Version Ver.XX.XX Date and Time dd/mmm/20yy XX:XX Printhead Position Adjustment Paper Form : Paper / / / -FOHUINN V X /X /X/X H X /X /X/X -FOHUI NN V H X /X /X/X X /X /X/X Paper Form : Card (20-30mil) -FOHUINN V X HX /X /X /X /X /X /X -FOHUI NN V H X /X /X/X X /X /X/X Micro Margin Adjustment To p Bottom Left Right Ink Pre-fire on media edge (ON/OFF) Print Hold Mode (ON/OFF) Sleep Timer Setting Power Off Timer Setting DHCP (ON/OFF) Mac Address...
CX-G2400 Users Guide
Page 157
... available, uninstall the printer driver and install the printer driver again. 4. Click on start and then select Control Panel -> Hardware and Sound -> Devices and printers. - For Windows 8.1 From the Desktop charms, select Settings -> Control Panel -> Hardware and Sound -> Devices and Printers. - If the port to be used is installed? Chapter 4 Troubleshooting Points to Confirm Is the computer's configuration for instructions on adjusting your computer's power settings. (P.24) Reinstall the ink tank. (P.95) Follow...
... available, uninstall the printer driver and install the printer driver again. 4. Click on start and then select Control Panel -> Hardware and Sound -> Devices and printers. - For Windows 8.1 From the Desktop charms, select Settings -> Control Panel -> Hardware and Sound -> Devices and Printers. - If the port to be used is installed? Chapter 4 Troubleshooting Points to Confirm Is the computer's configuration for instructions on adjusting your computer's power settings. (P.24) Reinstall the ink tank. (P.95) Follow...
CX-G2400 Users Guide
Page 172
...: - List of Error Messages/Warning Messages Error Message Paper jam #**** Paper empty #**** Error Content Paper is a possibility that the paper set (size and shape) matches the paper (size and shape) configured by the application software or printer driver. - Handling Remove the paper jam and set to the appropriate position for the paper. (P.13) - Confirm that the transport unit's sensor is set the paper again. (P.159) If out of paper. Clean the transport unit. (P.130) - Out of paper, resupply with new paper. (P.13) To cancel printing...
...: - List of Error Messages/Warning Messages Error Message Paper jam #**** Paper empty #**** Error Content Paper is a possibility that the paper set (size and shape) matches the paper (size and shape) configured by the application software or printer driver. - Handling Remove the paper jam and set to the appropriate position for the paper. (P.13) - Confirm that the transport unit's sensor is set the paper again. (P.159) If out of paper. Clean the transport unit. (P.130) - Out of paper, resupply with new paper. (P.13) To cancel printing...
CX-G2400 Users Guide
Page 173
... tray key. The paper switch lever needs to be checked a set to the appropriate position for the paper. (P.13) After setting the paper switch lever correctly, press the Pause key to resume printing. Load paper so that the paper switch lever is jammed in the feeder slot, remove it. Remove the paper jam from the paper size configured by the application software or printer driver. Confirm that the number of sheets is over the limit. The firmware update failed. To cancel printing...
... tray key. The paper switch lever needs to be checked a set to the appropriate position for the paper. (P.13) After setting the paper switch lever correctly, press the Pause key to resume printing. Load paper so that the paper switch lever is jammed in the feeder slot, remove it. Remove the paper jam from the paper size configured by the application software or printer driver. Confirm that the number of sheets is over the limit. The firmware update failed. To cancel printing...
CX-G2400 Users Guide
Page 174
... the print head. If the printer driver and the firmware used are problems with overlay printing data. Click on the insides. Confirm the cable connection and retry printing. List of Error Messages/Warning Messages Error Message Data mismatch #**** Error Content Handling Abnormal data was received from the website and update. Remove the transport unit and confirm that no foreign matter is no foreign matter is connected to the overlay printing's form data being large. Connected to a model other Canon CX-G2400 than...
... the print head. If the printer driver and the firmware used are problems with overlay printing data. Click on the insides. Confirm the cable connection and retry printing. List of Error Messages/Warning Messages Error Message Data mismatch #**** Error Content Handling Abnormal data was received from the website and update. Remove the transport unit and confirm that no foreign matter is no foreign matter is connected to the overlay printing's form data being large. Connected to a model other Canon CX-G2400 than...
CX-G2400 Users Guide
Page 175
... the port settings. (P.152) Update the printer drivers and firmware to the computer with LAN connection, check the [Extend Time-Out value] check box from the network utility. (P.200) If the printer is shared, start Windows Task Manager, and confirm that the printer's power is not registered, follow the steps below to register the service. 1. If it is on (online or sleep state). Handling Confirm that "Canon XXXX Status Monitor Service...
... the port settings. (P.152) Update the printer drivers and firmware to the computer with LAN connection, check the [Extend Time-Out value] check box from the network utility. (P.200) If the printer is shared, start Windows Task Manager, and confirm that the printer's power is not registered, follow the steps below to register the service. 1. If it is on (online or sleep state). Handling Confirm that "Canon XXXX Status Monitor Service...
CX-G2400 Users Guide
Page 210
... Overlay printing 70 [Overlay Settings] tab 37 P [Page Setup] tab 34 Paper Guide 4 Paper jam 159 paper retainer 139 Paper Switch Lever 2 Pause Key 6 Power Key/Lamp 5 Power Socket 3 Print Head Position Adjustment 39, 114 Print&Hold Mode 83 Print Order 38 Print Quality 36 Print Speed 38, 77 R Rating Plate 3 Reduce smudge on media edge 83 Replacing the Maintenance Cartridge 102 Resolution 55 S Service Call Error 171 Sharpness 62 Shipping The Printer 40, 180 Side Guide 2 Sleep 10, 39 Sleep Timer Setting...
... Overlay printing 70 [Overlay Settings] tab 37 P [Page Setup] tab 34 Paper Guide 4 Paper jam 159 paper retainer 139 Paper Switch Lever 2 Pause Key 6 Power Key/Lamp 5 Power Socket 3 Print Head Position Adjustment 39, 114 Print&Hold Mode 83 Print Order 38 Print Quality 36 Print Speed 38, 77 R Rating Plate 3 Reduce smudge on media edge 83 Replacing the Maintenance Cartridge 102 Resolution 55 S Service Call Error 171 Sharpness 62 Shipping The Printer 40, 180 Side Guide 2 Sleep 10, 39 Sleep Timer Setting...
