Brother International MFC-L6915DW Support and Manuals
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Popular Brother International MFC-L6915DW Manual Pages
Request Help Users Guide - Page 1
User's Guide
Request Help
ENG Version B
Request Help Users Guide - Page 2
... only in accordance with the terms of those agreements. The screens in this document are all trademarks or registered trademarks of those respective companies. No part of Brother Industries, Ltd. The software described in this document is subject to change without prior written permission of this document is furnished under licence agreements...
Request Help Users Guide - Page 3
... JSON Files
7
Sample JSON file for a single contact entry 7 Sample JSON file for multiple contact entries (supported models only 9 Table of Contents
1 Background
1
2 Configuration
2
2.1 Creating and editing JSON files ...2 2.2 Settings ...3 2.3 Deploying the configuration file ...4
3 Usage
6
3.1 Requesting help from the machine's control panel 6 3.2 Troubleshooting ...6
Appendix -
Request Help Users Guide - Page 4
... additional diagnostic information, are then emailed to a designated Brother dealer or IT administrator who can be sent to efficiently troubleshoot the user's machine. Features
• Adds the "Request Help" button to the machine's Services menu. • The last 10 errors and maintenance information recorded by the Brother machine can then analyse them to
the dealer...
Request Help Users Guide - Page 5
... having to Brother machines.
2 Configuration
To configure a service solution component, prepare a correct JSON (JavaScript Object Notation) settings file, and then send it to the target machine using the Brother Mass Deployment Tool.
2.1 Creating and editing JSON files
JSON is required to send JSON settings files to understand PCL or PJL commands. Any JSON-supported text editor...
Request Help Users Guide - Page 6
...Your model supports only a single contact entry JSON file. • Your model supports a multiple contact entry JSON file and you want under channel_service > contact_info applies in one of service ...service requests (up to 255 alphanumeric characters or symbols).
smtp_ssl_tls_method
Specify the SMTP security protocol.
2
Values: "none", "ssl", "tls".
2.2 Settings
2.2.1 Email settings...
Request Help Users Guide - Page 7
...folder. The file you know which schema file is in the Settings File column.
For a list of service requests
(up to apply, and then click Open. 2.2.4 Privacy settings
Name privacy_notice_skip
privacy_policy_url
Description Specify whether to apply the settings.
1. Run the Brother Mass Deployment Tool. models only)
contact_email_address The email address of the recipient of available...
Request Help Users Guide - Page 8
... solution and associated personal information from the machine, reset the machine's settings to finish.
For more information, see your machine's Online User's Guide.
2 NOTE • •
For more information, see the Mass Deployment Tool User's Guide at the factory. If you want, and then click the Send button to the settings originally set at support.brother.com.
Request Help Users Guide - Page 9
... greyed out. A copy of your problem shortly. Your help , contact your Brother machine's Online User's Guide and FAQs support.brother.com for troubleshooting information. To view the privacy notice again, go to display the Privacy Notice again
I have been detected by doing the following: 1. Make sure that the machine is an error, see your IT administrator or...
Quick Setup Guide - Page 1
... Quick Setup Guide show the MFC-L6915DW.
1 Remove the packing materials and re-install the toner cartridge and drum unit assembly
Discard the silica gel pack. Press .
* If your country. • The available connection interfaces vary depending on the Home screen, start from [All Settings]. Manuales en Español para este modelo están disponibles en support.brother...
Quick Setup Guide - Page 2
...], and then set up the connection manually.
If still not successful, visit support.brother.com for FAQs and Troubleshooting.
8 Manual wireless setup (Wireless models)
If the wireless setup is programmed to .
To check for your wireless access point/router, and repeat . Go to step . For detailed machine information and product specifications, see the Online User's Guide.
Check the...
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