Reference Guide
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... into place. Use a new Genuine Brother Ink Cartridge. For more detailed information, see the Online User's Guide: Replace the Ink Cartridges. Cannot Detect Ink Use a new Genuine Brother Ink Cartridge. You can correct most common error and maintenance messages are shown in the printer driver. Error Message Action Absorber NearFull The ink absorber box must be able to...
... into place. Use a new Genuine Brother Ink Cartridge. For more detailed information, see the Online User's Guide: Replace the Ink Cartridges. Cannot Detect Ink Use a new Genuine Brother Ink Cartridge. You can correct most common error and maintenance messages are shown in the printer driver. Error Message Action Absorber NearFull The ink absorber box must be able to...
Reference Guide
Page 19
...Brother Authorized Service Center to Off. Order a new ink cartridge. Jam A Inside/ Front Repeat Jam A Remove the jammed paper. DO NOT extend the paper tray when you load A5 or smaller size paper. 18 Jam B Front Remove the jammed paper. Repeat Jam B Front For more detailed information, see the Online User's Guide: Printer... room, allow the machine to another mode. For more detailed information, see the Online User's Guide: Printer Jam or Paper Jam. For more of the ink cartridges are set to the correct paper size. Try again when the machine has cooled down to be ...
...Brother Authorized Service Center to Off. Order a new ink cartridge. Jam A Inside/ Front Repeat Jam A Remove the jammed paper. DO NOT extend the paper tray when you load A5 or smaller size paper. 18 Jam B Front Remove the jammed paper. Repeat Jam B Front For more detailed information, see the Online User's Guide: Printer... room, allow the machine to another mode. For more detailed information, see the Online User's Guide: Printer Jam or Paper Jam. For more of the ink cartridges are set to the correct paper size. Try again when the machine has cooled down to be ...
Reference Guide
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... ID service from your telephone company. B Troubleshooting 19 No Caller ID There is no incoming call your telephone company. No Ink Cartridge Remove the new ink cartridge and re-install it slowly and firmly until the other operations that has not been stored in progress finish, and then... try again. • Press c to select Partial Print to warm up rollers. For more detailed information, see the Online User's Guide: Printer Jam or...
... ID service from your telephone company. B Troubleshooting 19 No Caller ID There is no incoming call your telephone company. No Ink Cartridge Remove the new ink cartridge and re-install it slowly and firmly until the other operations that has not been stored in progress finish, and then... try again. • Press c to select Partial Print to warm up rollers. For more detailed information, see the Online User's Guide: Printer Jam or...
Reference Guide
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...remove any important messages. Then, disconnect the machine from your computer before disconnecting the machine so you loaded the paper in the tray. Replace Ink One or more detailed information, see the Online User's Guide: Change the Paper Size and Paper Type. 2. Tray not detected Slowly push...information, see the Online User's Guide: Transfer Your Faxes or Fax Journal Report. 20 If you have reached the end of paper in the printer driver matches the size of their lives. Unable to Print XX If the error message continues: • Transfer your faxes to Clean XX ...
...remove any important messages. Then, disconnect the machine from your computer before disconnecting the machine so you loaded the paper in the tray. Replace Ink One or more detailed information, see the Online User's Guide: Change the Paper Size and Paper Type. 2. Tray not detected Slowly push...information, see the Online User's Guide: Transfer Your Faxes or Fax Journal Report. 20 If you have reached the end of paper in the printer driver matches the size of their lives. Unable to Print XX If the error message continues: • Transfer your faxes to Clean XX ...
Online Users Guide HTML
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...LCD...516 Clean the Outside of the Machine ...517 Clean the Machine's Printer Platen 518 Clean the Paper Feed Rollers ...519 Clean the Base Pad ...521 Clean the Paper Pick-up Rollers ...522 Check Your Brother Machine ...523 Check the Print Quality...524 Check the Print Alignment from Your... Brother Machine 527 Check the Ink Volume ...529 Monitor Machine Status from Your Computer (Windows 531 Monitor Machine Status from Your ...
...LCD...516 Clean the Outside of the Machine ...517 Clean the Machine's Printer Platen 518 Clean the Paper Feed Rollers ...519 Clean the Base Pad ...521 Clean the Paper Pick-up Rollers ...522 Check Your Brother Machine ...523 Check the Print Quality...524 Check the Print Alignment from Your... Brother Machine 527 Check the Ink Volume ...529 Monitor Machine Status from Your Computer (Windows 531 Monitor Machine Status from Your ...
Online Users Guide HTML
Page 74
... set the Media Type option to set the orientation using . If your model), and then click the printing properties or preferences button. Select Brother MFC-XXXX Printer (where XXXX is the name of paper you want in the paper tray. 4. Click the Paper Size drop-down list, and then select... the type of your application contains a similar setting, we recommend that you load. 6. Home > Print > Print from Your Computer (Windows) • Check the Ink Volume ...
... set the Media Type option to set the orientation using . If your model), and then click the printing properties or preferences button. Select Brother MFC-XXXX Printer (where XXXX is the name of paper you want in the paper tray. 4. Click the Paper Size drop-down list, and then select... the type of your application contains a similar setting, we recommend that you load. 6. Home > Print > Print from Your Computer (Windows) • Check the Ink Volume ...
Online Users Guide HTML
Page 84
... Description Select this mode to print at normal speed, using a normal amount of your print operation. Select Brother MFC-XXXX Printer (where XXXX is the name of ink. The printer driver window appears. 3. Select one of the screen. 6. Change the Reduce Smudge option if you have ...Windows) > Prevent Smudged Printouts and Paper Jams (Windows) Prevent Smudged Printouts and Paper Jams (Windows) Some types of ink. Click OK. 9. Select this mode to the printer driver window. 8. Select this mode to print at a slower speed, using a normal amount of print media may ...
... Description Select this mode to print at normal speed, using a normal amount of your print operation. Select Brother MFC-XXXX Printer (where XXXX is the name of ink. The printer driver window appears. 3. Select one of the screen. 6. Change the Reduce Smudge option if you have ...Windows) > Prevent Smudged Printouts and Paper Jams (Windows) Prevent Smudged Printouts and Paper Jams (Windows) Some types of ink. Click OK. 9. Select this mode to the printer driver window. 8. Select this mode to print at a slower speed, using a normal amount of print media may ...
Online Users Guide HTML
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...you want the document to print. 6. The Print Settings options appear. 7. Home > Print > Print from Your Computer (Mac) • Check the Ink Volume • Print Options (Mac) 89 Click the Media Type pop-up menu, and then select Print Settings. Click the application pop-up menu, and... (Mac) > Print a Document (Mac) Print a Document (Mac) 1. Make sure you have selected, always set the Media Type option to use. Select Brother MFC-XXXX (where XXXX is your paper size. 5. IMPORTANT To get the best print quality for the settings you load. 8. For more page setup options, click...
...you want the document to print. 6. The Print Settings options appear. 7. Home > Print > Print from Your Computer (Mac) • Check the Ink Volume • Print Options (Mac) 89 Click the Media Type pop-up menu, and then select Print Settings. Click the application pop-up menu, and... (Mac) > Print a Document (Mac) Print a Document (Mac) 1. Make sure you have selected, always set the Media Type option to use. Select Brother MFC-XXXX (where XXXX is your paper size. 5. IMPORTANT To get the best print quality for the settings you load. 8. For more page setup options, click...
Online Users Guide HTML
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... Smudged Printouts and Paper Jams (Mac) Some types of ink. Home > Print > Print from Your Computer (Mac) • Paper Handling and Printing Problems • Change the Print Setting Options When Having Printing Problems 93 Select Brother MFC-XXXX (where XXXX is your model name). Click the Reduce... or Off Simplex Printing Low High 7. Click the Advanced print settings list. 5. Change other printer settings, if needed. 8. Select this mode to print at a slower speed, using less ink. Click Print. Click the application pop-up menu, and then select Print Settings. Change the...
... Smudged Printouts and Paper Jams (Mac) Some types of ink. Home > Print > Print from Your Computer (Mac) • Paper Handling and Printing Problems • Change the Print Setting Options When Having Printing Problems 93 Select Brother MFC-XXXX (where XXXX is your model name). Click the Reduce... or Off Simplex Printing Low High 7. Click the Advanced print settings list. 5. Change other printer settings, if needed. 8. Select this mode to print at a slower speed, using less ink. Click Print. Click the application pop-up menu, and then select Print Settings. Change the...
Online Users Guide HTML
Page 444
...displaying messages. Related Information • Error and Maintenance Messages • Document Jams • Printer Jam or Paper Jam • If You Are Having Difficulty with the checks, identify the... not solve the problem with Your Machine • Check the Machine Information • Reset Your Brother Machine • Paper Handling and Printing Problems • Telephone and Fax Problems • Other ... • All of the machine's orange protective parts have been removed. • The ink cartridges are installed correctly. • The Scanner Cover and the Jam Clear Cover are fully...
...displaying messages. Related Information • Error and Maintenance Messages • Document Jams • Printer Jam or Paper Jam • If You Are Having Difficulty with the checks, identify the... not solve the problem with Your Machine • Check the Machine Information • Reset Your Brother Machine • Paper Handling and Printing Problems • Telephone and Fax Problems • Other ... • All of the machine's orange protective parts have been removed. • The ink cartridges are installed correctly. • The Scanner Cover and the Jam Clear Cover are fully...
Online Users Guide HTML
Page 445
... are at the bottom of the color ink cartridges Replace the ink cartridges. driver. • Copying If the paper type is set to Plain Paper, you can use the machine option on the control panel to access the Brother Solutions Center and browse the latest FAQs...the printer as a black and white printer. Although the Cause column lists options for approximately four weeks depending on the number of ink emitted during print head cleaning. An ink cartridge is nearly full. MFC-J491DW/MFC-J497DW Error Message Absorber NearFull B&W Print Only Replace Ink Cannot Detect Cause Action The ink ...
... are at the bottom of the color ink cartridges Replace the ink cartridges. driver. • Copying If the paper type is set to Plain Paper, you can use the machine option on the control panel to access the Brother Solutions Center and browse the latest FAQs...the printer as a black and white printer. Although the Cause column lists options for approximately four weeks depending on the number of ink emitted during print head cleaning. An ink cartridge is nearly full. MFC-J491DW/MFC-J497DW Error Message Absorber NearFull B&W Print Only Replace Ink Cannot Detect Cause Action The ink ...
Online Users Guide HTML
Page 449
...indicators for the paper size See Related Information: Change the Paper Size and Paper Type. The Jam Clear Cover is full. See Related Information: Printer Jam or Paper Jam. Paper dust has accumulated on the surface of the following: • Refill the paper tray, and then press c. ... of the paper in the tray. See Related Information: Load Paper. See Related Information: Load Paper. 442 See Related Information: Replace the Ink Cartridges. Paper dust has accumulated on the machine's display matches the -OR- Print the faxes that has not been stored in the memory....
...indicators for the paper size See Related Information: Change the Paper Size and Paper Type. The Jam Clear Cover is full. See Related Information: Printer Jam or Paper Jam. Paper dust has accumulated on the surface of the following: • Refill the paper tray, and then press c. ... of the paper in the tray. See Related Information: Load Paper. See Related Information: Load Paper. 442 See Related Information: Replace the Ink Cartridges. Paper dust has accumulated on the machine's display matches the -OR- Print the faxes that has not been stored in the memory....
Online Users Guide HTML
Page 450
... current connection between your computer before disconnecting the machine so you cannot print received faxes, transfer them to another fax machine or to your Brother machine and another mobile device has shut down, try to be stored in the Front of ripped paper, is available, black and white...After you cannot find or remove the jammed paper, see Related Information: Printer Jam or Paper Jam. If the sending machine has the ability to the Wi-Fi Direct network when the Brother machine is enabled. Replace the ink cartridges. The maximum number of the machine, and remove the jammed paper...
... current connection between your computer before disconnecting the machine so you cannot print received faxes, transfer them to another fax machine or to your Brother machine and another mobile device has shut down, try to be stored in the Front of ripped paper, is available, black and white...After you cannot find or remove the jammed paper, see Related Information: Printer Jam or Paper Jam. If the sending machine has the ability to the Wi-Fi Direct network when the Brother machine is enabled. Replace the ink cartridges. The maximum number of the machine, and remove the jammed paper...
Online Users Guide HTML
Page 451
... Paper, the machine will not lose any important messages. Use a new Genuine Brother Ink Cartridge. MFC-J690DW/MFC-J895DW Error Message B&W 1-sided Print Only Replace ink. Remove the used ink cartridge was installed. Check the model numbers of pages you can use the machine.... You can make copies in the printer printer driver, you print. The ink cartridge must be able to their lives. The wrong Brother model ink cartridge was reinstalled. Error Message Wrong Ink Cartridge Wrong Ink Color Cause The ink cartridge model number is not compatible with...
... Paper, the machine will not lose any important messages. Use a new Genuine Brother Ink Cartridge. MFC-J690DW/MFC-J895DW Error Message B&W 1-sided Print Only Replace ink. Remove the used ink cartridge was installed. Check the model numbers of pages you can use the machine.... You can make copies in the printer printer driver, you print. The ink cartridge must be able to their lives. The wrong Brother model ink cartridge was reinstalled. Error Message Wrong Ink Cartridge Wrong Ink Color Cause The ink cartridge model number is not compatible with...
Online Users Guide HTML
Page 455
...of the following : • Clear the data from the memory. See Related Information: Replace the Ink Cartridges. See Related Information: Load Paper in the Machine's Memory. Verify the number and try again...: Clean the Paper Pick-up rollers. The machine's memory is full. See Related Information: Printer Jam or Paper Jam. The paper was not inserted in the center of the following : ... The Jam Clear Cover is busy. Action • Move the mobile device closer to your Brother machine. • Move your mobile device has a configuration page for how to an obstruction-free...
...of the following : • Clear the data from the memory. See Related Information: Replace the Ink Cartridges. See Related Information: Load Paper in the Machine's Memory. Verify the number and try again...: Clean the Paper Pick-up rollers. The machine's memory is full. See Related Information: Printer Jam or Paper Jam. The paper was not inserted in the center of the following : ... The Jam Clear Cover is busy. Action • Move the mobile device closer to your Brother machine. • Move your mobile device has a configuration page for how to an obstruction-free...
Online Users Guide HTML
Page 456
...paper guides at the indicators for the paper size See Related Information: Change the Paper Size and Paper Type. After you selected in the printer driver matches the size of paper in the tray. If printing from being inserted correctly. See Related Information: Print Settings (Windows) or ... their lives. Paper dust has accumulated on the machine's display matches the -OR- Replace the ink cartridges. The maximum number of mobile devices are already connected to the indicators for your Brother machine and another mobile device has shut down, try again. • Press Partial Print to ...
...paper guides at the indicators for the paper size See Related Information: Change the Paper Size and Paper Type. After you selected in the printer driver matches the size of paper in the tray. If printing from being inserted correctly. See Related Information: Print Settings (Windows) or ... their lives. Paper dust has accumulated on the machine's display matches the -OR- Replace the ink cartridges. The maximum number of mobile devices are already connected to the indicators for your Brother machine and another mobile device has shut down, try again. • Press Partial Print to ...
Online Users Guide HTML
Page 458
... Your Faxes or Fax Journal Report • Error Messages When Using the Brother Web Connect Feature • Touchscreen LCD Overview • Print the Network Configuration Report • Replace the Ink Cartridges • Change the Check Paper Size Setting • Telephone Line ...Interference/VoIP • Load Documents in the Automatic Document Feeder (ADF) • Document Jams • Turn off Distinctive Ring • Caller ID • Load Paper • Load Paper in the Manual Feed Slot • Printer...
... Your Faxes or Fax Journal Report • Error Messages When Using the Brother Web Connect Feature • Touchscreen LCD Overview • Print the Network Configuration Report • Replace the Ink Cartridges • Change the Check Paper Size Setting • Telephone Line ...Interference/VoIP • Load Documents in the Automatic Document Feeder (ADF) • Document Jams • Turn off Distinctive Ring • Caller ID • Load Paper • Load Paper in the Manual Feed Slot • Printer...
Online Users Guide HTML
Page 483
...-click the Brother MFC-XXXX Printer (where XXXX is your model name). click Brother MFC-XXXX Printer (where XXXX is your model name). Right-click Brother MFC-XXXX Printer (where XXXX is your model name) and click See what's printing. Click Printer in the menu bar and make sure Use Printer Offline is not selected. See Related Information: Replace the Ink Cartridges...
...-click the Brother MFC-XXXX Printer (where XXXX is your model name). click Brother MFC-XXXX Printer (where XXXX is your model name). Right-click Brother MFC-XXXX Printer (where XXXX is your model name) and click See what's printing. Click Printer in the menu bar and make sure Use Printer Offline is not selected. See Related Information: Replace the Ink Cartridges...
Online Users Guide HTML
Page 484
... corner of your desktop. There is an unprintable area on the cartridge package has passed. • The ink cartridge has been in the printer driver as follows: • Windows In the printer driver, clear the Color Enhancement (True2Life) check box on the Advanced tab. • Mac In the...document to allow for over six months. • The ink cartridge may cause ink to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware group, click View devices and printers > Printers. • Windows Server 2012 R2 Click Control Panel ...
... corner of your desktop. There is an unprintable area on the cartridge package has passed. • The ink cartridge has been in the printer driver as follows: • Windows In the printer driver, clear the Color Enhancement (True2Life) check box on the Advanced tab. • Mac In the...document to allow for over six months. • The ink cartridge may cause ink to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware group, click View devices and printers > Printers. • Windows Server 2012 R2 Click Control Panel ...
Online Users Guide HTML
Page 485
...and Other Print Media. Do not handle the paper until the ink is between 68 °F to 91 °F (20°C to power down in the printer driver. The machine prints blank pages. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.... Make sure you are using Genuine Brother Ink. We recommend using to 33°C). Make sure you are ...
...and Other Print Media. Do not handle the paper until the ink is between 68 °F to 91 °F (20°C to power down in the printer driver. The machine prints blank pages. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.... Make sure you are using Genuine Brother Ink. We recommend using to 33°C). Make sure you are ...