Users Manual - English
Page 6
...not limited to Toner Cartridges, Drum Units, Belt Unit, and Waste Toner Box. Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will ask you to do: After contacting Brother or a Brother Authorized Service Center, you may...its Authorized Service Center will do if you think your Product is eligible for warranty service: Report your product. Brother® Digital Color One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty ("warranty") is given only to the original...
...not limited to Toner Cartridges, Drum Units, Belt Unit, and Waste Toner Box. Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will ask you to do: After contacting Brother or a Brother Authorized Service Center, you may...its Authorized Service Center will do if you think your Product is eligible for warranty service: Report your product. Brother® Digital Color One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty ("warranty") is given only to the original...
Users Manual - English
Page 8
...LED units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping and will repair or replace (at Brother...of this machine is available at Brother's sole discretion) this MFC/Fax machine free of charge if defective in Canada. The warranty states Brother's entire liability and your Canadian Proof... warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall ...
...LED units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping and will repair or replace (at Brother...of this machine is available at Brother's sole discretion) this MFC/Fax machine free of charge if defective in Canada. The warranty states Brother's entire liability and your Canadian Proof... warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall ...
Users Manual - English
Page 15
... items 166 Replacing a Toner cartridge 168 Drum units 173 Replacing the belt unit 178 Replacing the waste toner box 182 Replacing periodic maintenance parts 187 Machine Information 187 Checking the Serial Number 187 Checking the Page ... ...223 Print ...224 Interfaces ...225 PictBridge (MFC-9320CW 226 Direct Print feature (MFC-9320CW 227 Computer requirements 228 Consumable items 229 Ethernet wired network 230 Ethernet wireless network (MFC-9320CW only 232 Authentication and encryption for wireless users only 234 Wireless one-push configuration 236 F Glossary 237 G Index ...
... items 166 Replacing a Toner cartridge 168 Drum units 173 Replacing the belt unit 178 Replacing the waste toner box 182 Replacing periodic maintenance parts 187 Machine Information 187 Checking the Serial Number 187 Checking the Page ... ...223 Print ...224 Interfaces ...225 PictBridge (MFC-9320CW 226 Direct Print feature (MFC-9320CW 227 Computer requirements 228 Consumable items 229 Ethernet wired network 230 Ethernet wireless network (MFC-9320CW only 232 Authentication and encryption for wireless users only 234 Wireless one-push configuration 236 F Glossary 237 G Index ...
Users Manual - English
Page 144
...Check that the machine is plugged in and the power switch is turned on. Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum units on page 174.) Check the interface cable connection on both the machine and your computer. (See the ...glass strip, or the corona wire is illuminated. (See Entering copy mode (For MFC-9320CW only) Contact your administrator to work with your machine. Check the settings in copies. Right-click Brother MFC-XXXX Printer. Make sure that you are blank. Then turn off the machine's power switch...
...Check that the machine is plugged in and the power switch is turned on. Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum units on page 174.) Check the interface cable connection on both the machine and your computer. (See the ...glass strip, or the corona wire is illuminated. (See Entering copy mode (For MFC-9320CW only) Contact your administrator to work with your machine. Check the settings in copies. Right-click Brother MFC-XXXX Printer. Make sure that you are blank. Then turn off the machine's power switch...
Users Manual - English
Page 149
... that meets our specifications. (See Acceptable paper and other print media on page 18 and Basic tab in a new drum unit. (See Replacing the drum units on page 156.) 133 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Put in the Software User's Guide on the... (See Cleaning the LED heads on page 174.) To identify the color of all four toner cartridges gently. Wipe the windows of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Colors are installed properly. ...
... that meets our specifications. (See Acceptable paper and other print media on page 18 and Basic tab in a new drum unit. (See Replacing the drum units on page 156.) 133 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Recommendation Put in the Software User's Guide on the... (See Cleaning the LED heads on page 174.) To identify the color of all four toner cartridges gently. Wipe the windows of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Colors are installed properly. ...
Users Manual - English
Page 150
...Cleaning the LED heads on page 156.) Clean all four drum units. (See Cleaning the drum unit on page 159.) Identify the missing color and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/... to view our FAQs and troubleshooting tips. Wipe the windows of all four corona wires (one for each color) inside the drum ...
...Cleaning the LED heads on page 156.) Clean all four drum units. (See Cleaning the drum unit on page 159.) Identify the missing color and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/... to view our FAQs and troubleshooting tips. Wipe the windows of all four corona wires (one for each color) inside the drum ...
Users Manual - English
Page 151
...media on page 18 and Basic tab in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. .... 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on the drum surface. Recommendation If colored lines appear at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ...
...media on page 18 and Basic tab in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. .... 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on the drum surface. Recommendation If colored lines appear at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ...
Users Manual - English
Page 152
... toner cartridge. (See Replacing a Toner cartridge on page 168.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 164.)... continues, put in the driver and by using the custom setting in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Make sure Toner Save...
... toner cartridge. (See Replacing a Toner cartridge on page 168.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 164.)... continues, put in the driver and by using the custom setting in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Make sure Toner Save...
Users Manual - English
Page 153
... tips. Troubleshooting and routine maintenance Examples of poor print quality All one color Recommendation Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Make...
... tips. Troubleshooting and routine maintenance Examples of poor print quality All one color Recommendation Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Make...
Users Manual - English
Page 154
... print quality problem. (See Choosing a location on page 108.) Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Make sure that two...
... print quality problem. (See Choosing a location on page 108.) Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 174.) To identify the color of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Make sure that two...
Users Manual - English
Page 157
... Visit us at http://solutions.brother.com/ Error Message Cause Action Access Error (MFC-9320CW only) The device is removed from the USB direct interface while the data is shown in the message. Belt End Soon The belt unit is near the end of the drum unit, visit us at http...; Turn off the machine. Press Black Start or Color Start and try to be replaced. Wait a few seconds, then turn it in . 1 1 The toner cartridge color with Direct Print. Take out the drum unit and toner cartridge assembly for the toner color that is not installed properly. The toner cartridge is...
... Visit us at http://solutions.brother.com/ Error Message Cause Action Access Error (MFC-9320CW only) The device is removed from the USB direct interface while the data is shown in the message. Belt End Soon The belt unit is near the end of the drum unit, visit us at http...; Turn off the machine. Press Black Start or Color Start and try to be replaced. Wait a few seconds, then turn it in . 1 1 The toner cartridge color with Direct Print. Take out the drum unit and toner cartridge assembly for the toner color that is not installed properly. The toner cartridge is...
Users Manual - English
Page 158
.... Close the ADF cover of the machine, and then close the fuser cover and press Black Start or Color Start. Re-install the DIMM correctly. Wait a few seconds, and then turn it . (The machine can... you can be turned off for approximately 4 days without losing faxes stored in the back of the drum unit or toner cartridge is too hot. Send the fax again or connect the machine to Distinctive Ring...is set to another mode. If this error message appears again, replace the DIMM with a new one. (See Installing extra memory on page 56.) 142 The machine is not in Polled Waiting mode...
.... Close the ADF cover of the machine, and then close the fuser cover and press Black Start or Color Start. Re-install the DIMM correctly. Wait a few seconds, and then turn it . (The machine can... you can be turned off for approximately 4 days without losing faxes stored in the back of the drum unit or toner cartridge is too hot. Send the fax again or connect the machine to Distinctive Ring...is set to another mode. If this error message appears again, replace the DIMM with a new one. (See Installing extra memory on page 56.) 142 The machine is not in Polled Waiting mode...
Users Manual - English
Page 159
...losing faxes stored in the memory. Do one for the color indicated on indicated on the LCD is near the end of Buy new drum units before you get a end of the machine. Leave the machine for 15 minutes with a new one of the machine. Jam Inside The ...147.) If the problem continues, call Brother Customer Service. Replace Drums message. C Drum End Soon(X) 1 The drum unit for the color Buy new drum unit for the color that is indicated on the LCD. (See Replacing the drum units on page 174.) Drums End Soon The drum unit is not solved, the paper pick-up rollers...
...losing faxes stored in the memory. Do one for the color indicated on indicated on the LCD is near the end of Buy new drum units before you get a end of the machine. Leave the machine for 15 minutes with a new one of the machine. Jam Inside The ...147.) If the problem continues, call Brother Customer Service. Replace Drums message. C Drum End Soon(X) 1 The drum unit for the color Buy new drum unit for the color that is indicated on the LCD. (See Replacing the drum units on page 174.) Drums End Soon The drum unit is not solved, the paper pick-up rollers...
Users Manual - English
Page 160
... approximately 60 hours without losing faxes stored in progress Do one of the following: Press Black Start or Color Start to remove any condensation from the memory. (See...Turn the power switch off and open the top cover. One of Memory Print Unable XX Print Unable 1A Protected Device (MFC-9320CW only) Cause Action The number you dialed does not ...one of the USB Flash memory drive. 144 is full. Re-install the waste toner box. (See Replacing the waste toner box on page 147.) If the problem continues, call Brother Customer Service. The toner cartridge or the drum...
... approximately 60 hours without losing faxes stored in progress Do one of the following: Press Black Start or Color Start to remove any condensation from the memory. (See...Turn the power switch off and open the top cover. One of Memory Print Unable XX Print Unable 1A Protected Device (MFC-9320CW only) Cause Action The number you dialed does not ...one of the USB Flash memory drive. 144 is full. Re-install the waste toner box. (See Replacing the waste toner box on page 147.) If the problem continues, call Brother Customer Service. The toner cartridge or the drum...
Users Manual - English
Page 161
...7. (See Manual Registration on page 178.) Replace Drums It is time to replace the fuser unit. Rename the File (MFC-9320CW only) There is time to replace the paper feeding kit. To replace PF Kit call Brother Customer Service. Change the file name of ...Brother Authorized Service Center to replace the PF Kit. Press Black Start or Color Start and try again. Troubleshooting and routine maintenance Error Message Cause Action Registration Registration failed. Replace the belt unit. (See Replacing the belt unit on page 165.) C Put in Canada) or to save . Do one...
...7. (See Manual Registration on page 178.) Replace Drums It is time to replace the fuser unit. Rename the File (MFC-9320CW only) There is time to replace the paper feeding kit. To replace PF Kit call Brother Customer Service. Change the file name of ...Brother Authorized Service Center to replace the PF Kit. Press Black Start or Color Start and try again. Troubleshooting and routine maintenance Error Message Cause Action Registration Registration failed. Replace the belt unit. (See Replacing the belt unit on page 165.) C Put in Canada) or to save . Do one...
Users Manual - English
Page 162
... tray) and remove any printed pages. Buy a new waste toner box before you get a Replace Toner message. The paper size detected is indicated on page 147.) If the problem continues, call Brother Customer Service. Leave the back cover open . Open the back cover (back output tray) and...Many Files (MFC-9320CW only) Unusable Device (MFC-9320CW only) WT Box End Soon Cause The toner cartridge is near the end of its life. See Transferring your faxes or Fax Journal report on the LCD before you get a Replace WT Box message. 1 (X) shows the toner cartridge or drum unit color that is...
... tray) and remove any printed pages. Buy a new waste toner box before you get a Replace Toner message. The paper size detected is indicated on page 147.) If the problem continues, call Brother Customer Service. Leave the back cover open . Open the back cover (back output tray) and...Many Files (MFC-9320CW only) Unusable Device (MFC-9320CW only) WT Box End Soon Cause The toner cartridge is near the end of its life. See Transferring your faxes or Fax Journal report on the LCD before you get a Replace WT Box message. 1 (X) shows the toner cartridge or drum unit color that is...
Users Manual - English
Page 170
When you replace the toner cartridge or the drum unit, make sure that is in the paper tray. 154 If printed pages are stained with a dry, lint-free cloth. WARNING Use neutral detergents. Be ...
When you replace the toner cartridge or the drum unit, make sure that is in the paper tray. 154 If printed pages are stained with a dry, lint-free cloth. WARNING Use neutral detergents. Be ...
Users Manual - English
Page 182
See page 174. cartridge yield is approximate and may want to replace Toner Low Toner cartridge Prepare New X X = Cyan, Toner Cartridge. Color Drum Unit. See page 182. 1 A4 or Letter size single-sided pages. 2 Approx. Replacing the consumable items C The following messages appear on the LCD in ...accordance with ISO/IEC 19798. 3 1 page per job. 4 Drum life is declared in the Ready mode...
See page 174. cartridge yield is approximate and may want to replace Toner Low Toner cartridge Prepare New X X = Cyan, Toner Cartridge. Color Drum Unit. See page 182. 1 A4 or Letter size single-sided pages. 2 Approx. Replacing the consumable items C The following messages appear on the LCD in ...accordance with ISO/IEC 19798. 3 1 page per job. 4 Drum life is declared in the Ready mode...
Users Manual - English
Page 183
... 5 Replace Drum(X) 1 Drum unit X = C, M, Y, K C = Cyan M = Magenta Y = Yellow K = Black 15,000 pages 1 3 4 See page 174. See page 178. Color Drum Unit. 8 The Drum Error message has two cases: If the scroll message shows Replace the Drum Unit. you do not need to replace the drum unit, you will need to clean the corona wires. (See Cleaning the corona wires on Drum Unit...
... 5 Replace Drum(X) 1 Drum unit X = C, M, Y, K C = Cyan M = Magenta Y = Yellow K = Black 15,000 pages 1 3 4 See page 174. See page 178. Color Drum Unit. 8 The Drum Error message has two cases: If the scroll message shows Replace the Drum Unit. you do not need to replace the drum unit, you will need to clean the corona wires. (See Cleaning the corona wires on Drum Unit...
Users Manual - English
Page 190
... color you get a Replace Drums message. Drum End Soon messages C Drums End Soon If the LCD shows Drums End Soon, it means the 4 drum units are near the end of the machine. (See Routine maintenance on page 174. To replace the drum units, see Replacing the drum units on the LCD, you just need to replace the drum units: Replace Drums If only the specified drum...
... color you get a Replace Drums message. Drum End Soon messages C Drums End Soon If the LCD shows Drums End Soon, it means the 4 drum units are near the end of the machine. (See Routine maintenance on page 174. To replace the drum units, see Replacing the drum units on the LCD, you just need to replace the drum units: Replace Drums If only the specified drum...