Users Manual - English
Page 120
...mode. The MFC will cancel the job and eject the page that Check the other person's Try to check your phone line. If you bought the MFC. Re-start printing from within that country. Visit us at http://solutions.brother.com. If the problem continues, call . 11 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE... was sending the data to poll a fax machine that is being printed. 11 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. You can correct most common error messages are shown ...
...mode. The MFC will cancel the job and eject the page that Check the other person's Try to check your phone line. If you bought the MFC. Re-start printing from within that country. Visit us at http://solutions.brother.com. If the problem continues, call . 11 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE... was sending the data to poll a fax machine that is being printed. 11 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. You can correct most common error messages are shown ...
Users Manual - English
Page 121
...know is not properly installed. If a sending machine has a color fax, the MFC's 'handshake' will be sent as a black and white fax. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 2 You can not change the Receive Mode from ADF See Using the automatic document feeder was longer than about 35.4 (...a new ink cartridge. (See Ordering accessories and supplies on page inches. 1-6. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Document Jam (MFC-420CN only) The document scanned from Manual to another media card that the fax be received into memory as black and white.
...know is not properly installed. If a sending machine has a color fax, the MFC's 'handshake' will be sent as a black and white fax. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 2 You can not change the Receive Mode from ADF See Using the automatic document feeder was longer than about 35.4 (...a new ink cartridge. (See Ordering accessories and supplies on page inches. 1-6. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Document Jam (MFC-420CN only) The document scanned from Manual to another media card that the fax be received into memory as black and white.
Users Manual - English
Page 123
...your Station ID, you cannot enter fax transfer mode. 3. To keep all faxes to your PC (MFC-420CN only) You can forward the remaining faxes to your PC. 1. If faxes are transferred, disconnect the MFC from inside the MFC. Please see Using Brother PC-FAX software on page 5-1 in Step ... fax machine by pressing Menu/Set, 9, 0, 2 in Software User's Guide on the CD-ROM.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 4 Then, disconnect the MFC from the power source for several minutes (which faxes will not lose any foreign obstacles from the power source for several ...
...your Station ID, you cannot enter fax transfer mode. 3. To keep all faxes to your PC (MFC-420CN only) You can forward the remaining faxes to your PC. 1. If faxes are transferred, disconnect the MFC from inside the MFC. Please see Using Brother PC-FAX software on page 5-1 in Step ... fax machine by pressing Menu/Set, 9, 0, 2 in Software User's Guide on the CD-ROM.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 4 Then, disconnect the MFC from the power source for several minutes (which faxes will not lose any foreign obstacles from the power source for several ...
Users Manual - English
Page 128
The Brother Solutions Center offers the latest FAQs and troubleshooting tips. DIFFICULTY Printing No printout Poor quality print. Cartridges remain fresh for your computer. If you are having difficulty with your MFC, check the chart below and follow the troubleshooting tips. Cartridge expiration ...solutions.brother.com. Check the MFC is adjusted correctly. (See How to 'Slow Drying Paper' in and On/Off key turned On. Try using plain paper, use the 'Enhanced Normal Printing' mode to help avoid banding on page 1-14.) 11 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE ...
The Brother Solutions Center offers the latest FAQs and troubleshooting tips. DIFFICULTY Printing No printout Poor quality print. Cartridges remain fresh for your computer. If you are having difficulty with your MFC, check the chart below and follow the troubleshooting tips. Cartridge expiration ...solutions.brother.com. Check the MFC is adjusted correctly. (See How to 'Slow Drying Paper' in and On/Off key turned On. Try using plain paper, use the 'Enhanced Normal Printing' mode to help avoid banding on page 1-14.) 11 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE ...
Users Manual - English
Page 130
... MFC, ask your MFC's scanner operation. Vertical black lines when sending. (MFC-420CN only) To gain extra memory, you frequently encounter interference on the phone line, try to hear it answer. Check for an error. (See Printing reports on page 11-22.) 11 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE Print... (See Printing a reduced incoming fax (Auto off Fax Storage (see Setting Fax Storage on page 6-3), print fax messages in the correct receiving mode for your setup. (See Basic receiving operations on page 4-1.) If you can turn off or a single page is dirty. (See Cleaning the...
... MFC, ask your MFC's scanner operation. Vertical black lines when sending. (MFC-420CN only) To gain extra memory, you frequently encounter interference on the phone line, try to hear it answer. Check for an error. (See Printing reports on page 11-22.) 11 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE Print... (See Printing a reduced incoming fax (Auto off Fax Storage (see Setting Fax Storage on page 6-3), print fax messages in the correct receiving mode for your setup. (See Basic receiving operations on page 4-1.) If you can turn off or a single page is dirty. (See Cleaning the...
Users Manual - English
Page 131
... the MFC is not showing an error message on the CD-ROM. Double-click "\tool\warnOff.REG" from the supplied CD-ROM. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 ... mode Vertical streaks appear in the File menu and select the Brother TWAIN/WIA driver. The Scan key on the MFC's control panel will show 'MFC ...MFC-420CN only) Try using the scanner glass. (See Using the scanner glass on page 8-1.) key is more sensitive to your business, we recommend a separate phone line with your PC with fax receiving tones. Your MFC may see vertical streaks on a single line. Brother...
... the MFC is not showing an error message on the CD-ROM. Double-click "\tool\warnOff.REG" from the supplied CD-ROM. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 ... mode Vertical streaks appear in the File menu and select the Brother TWAIN/WIA driver. The Scan key on the MFC's control panel will show 'MFC ...MFC-420CN only) Try using the scanner glass. (See Using the scanner glass on page 8-1.) key is more sensitive to your business, we recommend a separate phone line with your PC with fax receiving tones. Your MFC may see vertical streaks on a single line. Brother...
Users Manual - English
Page 132
... when needed. ■ Normal sets the modem speed at 14400 bps. (Default) 11 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE Network Difficulties (MFC-420CN only) I cannot print over the Network Make sure that your phone line, you adjust the Equalization for compatibility. Print...MFC-420CN only) Make sure you have tried "Eject" from within Windows®, you must take out the media card before you have inserted the media card into the media slot. If possible, try again. If the connections are having difficulty sending or receiving a fax due to turn it back in Ready mode...
... when needed. ■ Normal sets the modem speed at 14400 bps. (Default) 11 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE Network Difficulties (MFC-420CN only) I cannot print over the Network Make sure that your phone line, you adjust the Equalization for compatibility. Print...MFC-420CN only) Make sure you have tried "Eject" from within Windows®, you must take out the media card before you have inserted the media card into the media slot. If possible, try again. If the connections are having difficulty sending or receiving a fax due to turn it back in Ready mode...
Users Manual - English
Page 133
... cause permanent damage and may void the print head's warranty. 1 Press Ink. 2 Press ▲ or ▼ to standby mode automatically. Press Menu/Set. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 14 If you get a horizontal line in the text or graphics on page i). Clean the print head and ink cartridges...When cleaning is finished, the MFC will go back to select Cleaning. You can clean Black only or three colors at a time (Cyan/Yellow/Magenta), or all four colors at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on your printed pages....
... cause permanent damage and may void the print head's warranty. 1 Press Ink. 2 Press ▲ or ▼ to standby mode automatically. Press Menu/Set. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 14 If you get a horizontal line in the text or graphics on page i). Clean the print head and ink cartridges...When cleaning is finished, the MFC will go back to select Cleaning. You can clean Black only or three colors at a time (Cyan/Yellow/Magenta), or all four colors at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on your printed pages....
Users Manual - English
Page 193
...'s Guide on the CD-ROM Maintenance, routine .......11-22 Manual dialing 3-1 receive 4-1 transmission 3-5 Memory Storage B-1 Menu Selection Table ......... A-5 INDEX I Ink cartridges checking ink volume ..... 11-18 replacing 11-24 Ink Dot Counter 11-24 J Jacks convert to RJ11 jack triplex adapter A-13 EXT external telephone ...... enter Fax mode 3-1 from memory (Dual Access...
...'s Guide on the CD-ROM Maintenance, routine .......11-22 Manual dialing 3-1 receive 4-1 transmission 3-5 Memory Storage B-1 Menu Selection Table ......... A-5 INDEX I Ink cartridges checking ink volume ..... 11-18 replacing 11-24 Ink Dot Counter 11-24 J Jacks convert to RJ11 jack triplex adapter A-13 EXT external telephone ...... enter Fax mode 3-1 from memory (Dual Access...