Users Manual - English
Page 18
...MFC-420CN only 10-4 Important safety instructions 10-5 Trademarks 10-8 11 Troubleshooting and routine maintenance 11-1 Troubleshooting 11-1 Error messages 11-1 Document jams (MFC-420CN only 11-5 Document is jammed in the top of the ADF unit..... 11-5 Document is jammed inside the ADF unit 11-5 Printer... the scanner 11-22 Cleaning the MFC printer platen 11-23 Replacing the ink cartridges 11-24 A Appendix A A-1 Setting up telephone services A-1 Distinctive Ring A-1 What does your telephone company's 'Distinctive Ring' do A-1 What does Brother's 'Distinctive Ring' do A-2 Do...
...MFC-420CN only 10-4 Important safety instructions 10-5 Trademarks 10-8 11 Troubleshooting and routine maintenance 11-1 Troubleshooting 11-1 Error messages 11-1 Document jams (MFC-420CN only 11-5 Document is jammed in the top of the ADF unit..... 11-5 Document is jammed inside the ADF unit 11-5 Printer... the scanner 11-22 Cleaning the MFC printer platen 11-23 Replacing the ink cartridges 11-24 A Appendix A A-1 Setting up telephone services A-1 Distinctive Ring A-1 What does your telephone company's 'Distinctive Ring' do A-1 What does Brother's 'Distinctive Ring' do A-2 Do...
Users Manual - English
Page 122
...Start. 11 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE Paper Jam Wrong Paper Size The paper is jammed in the memory. Paper is out of Memory You can turn off Fax Storage. (See Setting Fax Storage on page 11-6. See Printer jam or paper jam on page 6-3.) -OR- (MFC-420CN only) Print the faxes...tried to access a Speed Dial number that are in the memory. (See Printing a fax from the memory (MFC-420CN only) on page 4-5.) (Printing operation in process) Reduce print resolution. (See Printer jam or paper jam on page 5-1.) (Fax sending or copy operation in process) Press Stop/Exit and wait ...
...Start. 11 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE Paper Jam Wrong Paper Size The paper is jammed in the memory. Paper is out of Memory You can turn off Fax Storage. (See Setting Fax Storage on page 11-6. See Printer jam or paper jam on page 6-3.) -OR- (MFC-420CN only) Print the faxes...tried to access a Speed Dial number that are in the memory. (See Printing a fax from the memory (MFC-420CN only) on page 4-5.) (Printing operation in process) Reduce print resolution. (See Printer jam or paper jam on page 5-1.) (Fax sending or copy operation in process) Press Stop/Exit and wait ...
Users Manual - English
Page 125
Jammed paper TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 6 Printer jam or paper jam Remove the jammed paper depending on where it . Paper Tray 2 Pull out the jammed paper to remove it is jammed inside the paper tray 1 Pull the paper tray out of the MFC. Paper is jammed in the MFC.
Jammed paper TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 6 Printer jam or paper jam Remove the jammed paper depending on where it . Paper Tray 2 Pull out the jammed paper to remove it is jammed inside the paper tray 1 Pull the paper tray out of the MFC. Paper is jammed in the MFC.
Users Manual - English
Page 128
... 11-14.) Check the printing alignment. (See Checking the printing alignment on page 11-17.) Make sure the paper is loaded properly in the printer driver 'Basic' tab to help avoid banding on some types of paper you are using. (See Media Type on page 2-3.) Make sure your ...91°F. White horizontal lines appear in and On/Off key turned On. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Characters and lines are stacked. Check the MFC is plugged in text or graphics. Try using plain paper, use the 'Enhanced ...
... 11-14.) Check the printing alignment. (See Checking the printing alignment on page 11-17.) Make sure the paper is loaded properly in the printer driver 'Basic' tab to help avoid banding on some types of paper you are using. (See Media Type on page 2-3.) Make sure your ...91°F. White horizontal lines appear in and On/Off key turned On. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Characters and lines are stacked. Check the MFC is plugged in text or graphics. Try using plain paper, use the 'Enhanced ...
Users Manual - English
Page 129
...setting the Display setting to see if the problem is too slow. DIFFICULTY Printing (Continued) Smudged stain at the bottom of the page. MFC feeds multiple pages Printed pages are cut off . (See Borderless on the reverse side or at the top center of the printed page....True2Life® will not work. Print speed is with the True2Life® feature. Make sure the Printer Platen is dry. Try receiving from another fax machine. You can be dirty. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 10 Vertical black lines when receiving. If you uncheck the True2Life®. ...
...setting the Display setting to see if the problem is too slow. DIFFICULTY Printing (Continued) Smudged stain at the bottom of the page. MFC feeds multiple pages Printed pages are cut off . (See Borderless on the reverse side or at the top center of the printed page....True2Life® will not work. Print speed is with the True2Life® feature. Make sure the Printer Platen is dry. Try receiving from another fax machine. You can be dirty. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 10 Vertical black lines when receiving. If you uncheck the True2Life®. ...
Users Manual - English
Page 142
Printer Platen Clean Here Paper Feed Star Wheel Do NOT Touch! 11 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE Encoder Film Do NOT Touch! Cleaning the MFC printer platen ■ Be careful not to touch the paper feed star wheels or encoder film. ■ Be sure to unplug the MFC from the AC power outlet before cleaning the printer platen. ■ If ink is scattered on or around the printer platen be sure to wipe it off with a soft, dry, lint-free cloth.
Printer Platen Clean Here Paper Feed Star Wheel Do NOT Touch! 11 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE Encoder Film Do NOT Touch! Cleaning the MFC printer platen ■ Be careful not to touch the paper feed star wheels or encoder film. ■ Be sure to unplug the MFC from the AC power outlet before cleaning the printer platen. ■ If ink is scattered on or around the printer platen be sure to wipe it off with a soft, dry, lint-free cloth.
Quick Setup Guide - English
Page 14
... Suite You can get important information and troubleshooting tips. PaperPort ® 9.0SE is a document management application for Brother Customer Service and how to the Brother Product Registration Web Page for quick registration of your machine. Brother Support View contact information for viewing scanned...for Mac OS® 8.6 - 9.2. Start Here OSX You can install the printer driver, scanner driver and Presto!® PageManager® for Mac OS® 10.2.4 or greater. Brother Solutions Center You can install additional MFL-Pro Suite software utilities. Documentation*1 View ...
... Suite You can get important information and troubleshooting tips. PaperPort ® 9.0SE is a document management application for Brother Customer Service and how to the Brother Product Registration Web Page for quick registration of your machine. Brother Support View contact information for viewing scanned...for Mac OS® 8.6 - 9.2. Start Here OSX You can install the printer driver, scanner driver and Presto!® PageManager® for Mac OS® 10.2.4 or greater. Brother Solutions Center You can install additional MFL-Pro Suite software utilities. Documentation*1 View ...
Network Users Manual - English
Page 46
...the Print/Scan server to send and receive data from http://solutions.brother.com 2 Check the individual protocol troubleshooting sections in this chapter for additional causes of intermittent printer problems. TCP/IP Troubleshooting If you are distorted or incomplete, make sure that the desired ...allow certain types of Ethernet addresses to pass through to allow Brother Print/Scan server addresses. To eliminate the possibility of setup errors, delete and recreate the print server, then create a new print queue. TROUBLESHOOTING 6 - 3 Intermittent Problems If the Print/Scan server ...
...the Print/Scan server to send and receive data from http://solutions.brother.com 2 Check the individual protocol troubleshooting sections in this chapter for additional causes of intermittent printer problems. TCP/IP Troubleshooting If you are distorted or incomplete, make sure that the desired ...allow certain types of Ethernet addresses to pass through to allow Brother Print/Scan server addresses. To eliminate the possibility of setup errors, delete and recreate the print server, then create a new print queue. TROUBLESHOOTING 6 - 3 Intermittent Problems If the Print/Scan server ...
Network Users Manual - English
Page 47
... pass data between the two devices. You may find that during the installation of printer driver properties. This may happen on any UNIX workstation and bootp is enabled (i.e., the...174; 98/Me Peer-to-Peer network (LPR method), check the following: 1 Make sure that the Brother LPR Port driver is correctly installed and configured according to the "TCP/IP Printing" on page 4-5. 2... of the Print/Scan server is enabled. 3 If you used bootp, make it appear. 6 - 4 TROUBLESHOOTING Verify that the /etc/ethers file contains the correct Ethernet address and that the IP address is correctly loaded ...
... pass data between the two devices. You may find that during the installation of printer driver properties. This may happen on any UNIX workstation and bootp is enabled (i.e., the...174; 98/Me Peer-to-Peer network (LPR method), check the following: 1 Make sure that the Brother LPR Port driver is correctly installed and configured according to the "TCP/IP Printing" on page 4-5. 2... of the Print/Scan server is enabled. 3 If you used bootp, make it appear. 6 - 4 TROUBLESHOOTING Verify that the /etc/ethers file contains the correct Ethernet address and that the IP address is correctly loaded ...