Users Manual - English
Page 3
... and troubleshooting tips, and learn how to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for Brother driver updates. • To keep your machine performance up to your product and special offers. Your registration with Brother International Corporation...
... and troubleshooting tips, and learn how to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for Brother driver updates. • To keep your machine performance up to your product and special offers. Your registration with Brother International Corporation...
Users Manual - English
Page 15
... Maintenance 90 Troubleshooting 90 If you are having difficulty with your machine 90 Error messages 95 Transferring your faxes or Fax Journal report 98 Document jam 98 Printer ...
... Maintenance 90 Troubleshooting 90 If you are having difficulty with your machine 90 Error messages 95 Transferring your faxes or Fax Journal report 98 Document jam 98 Printer ...
Users Manual - English
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Section V Appendixes V Safety and Legal 80 Troubleshooting and Routine Maintenance 90 Menu and Features 111 Specifications 121 Glossary 130
Section V Appendixes V Safety and Legal 80 Troubleshooting and Routine Maintenance 90 Menu and Features 111 Specifications 121 Glossary 130
Users Manual - English
Page 106
...Check that the machine is plugged in and that the On/Off key is online. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. The following may cause ink to clog: The expiration date written on ...messages on page 107.) Make sure the Printer Driver or Paper Type setting in your machine, check the chart below and follow the troubleshooting tips. Check the print quality. (See Checking the print quality on page 95.) Check that country. If you think there is ...
...Check that the machine is plugged in and that the On/Off key is online. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. The following may cause ink to clog: The expiration date written on ...messages on page 107.) Make sure the Printer Driver or Paper Type setting in your machine, check the chart below and follow the troubleshooting tips. Check the print quality. (See Checking the print quality on page 95.) Check that country. If you think there is ...
Users Manual - English
Page 107
... jam. Cannot perform '2 in 1 or 4 in text or graphics. Try changing the printer driver setting. Turn the borderless feature off. Brush. Out of the page. Troubleshooting and Routine Maintenance Printing (Continued) Difficulty Suggestions White horizontal lines appear in 1' printing. media on page 9.) Printing appears dirty or ink seems Make sure you...
... jam. Cannot perform '2 in 1 or 4 in text or graphics. Try changing the printer driver setting. Turn the borderless feature off. Brush. Out of the page. Troubleshooting and Routine Maintenance Printing (Continued) Difficulty Suggestions White horizontal lines appear in 1' printing. media on page 9.) Printing appears dirty or ink seems Make sure you...
Users Manual - English
Page 109
... to Fine or S.Fine. Sending a fax call to all line cord connections. This condition is related to the telephone system industry and is completely closed. Troubleshooting and Routine Maintenance Sending Faxes Difficulty Cannot send a fax Suggestions Check all devices that send and receive information on the Transmission Verification Report, your machine...made shows the same problem, clean the scanner. (See Cleaning the scanner on page 66.) Make sure the panel cover is common to the machine. Brother's ECM feature should help overcome this problem by pressing Stop/Exit.
... to Fine or S.Fine. Sending a fax call to all line cord connections. This condition is related to the telephone system industry and is completely closed. Troubleshooting and Routine Maintenance Sending Faxes Difficulty Cannot send a fax Suggestions Check all devices that send and receive information on the Transmission Verification Report, your machine...made shows the same problem, clean the scanner. (See Cleaning the scanner on page 66.) Make sure the panel cover is common to the machine. Brother's ECM feature should help overcome this problem by pressing Stop/Exit.
Users Manual - English
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...faxes or Fax Journal report on page 98 before disconnecting the machine so you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Comm.Error Poor phone line quality caused a communication error. Data Remaining Print data is left in...brother.com. Disconnected The other person or other person's fax machine stopped the call the telephone company and ask them to print again. Press Stop/Exit. See Document jam on page 8. Action Open the upper jam clear cover and remove any foreign objects inside the machine. (MFC-3360C and FAX-1860C...
...faxes or Fax Journal report on page 98 before disconnecting the machine so you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Comm.Error Poor phone line quality caused a communication error. Data Remaining Print data is left in...brother.com. Disconnected The other person or other person's fax machine stopped the call the telephone company and ask them to print again. Press Stop/Exit. See Document jam on page 8. Action Open the upper jam clear cover and remove any foreign objects inside the machine. (MFC-3360C and FAX-1860C...
Users Manual - English
Page 113
... does not answer or is full. To gain extra memory, you will not lose any foreign objects inside the machine. (MFC-3360C and FAX-1860C) If the error message continues, see Printing for Windows® or Printing and Faxing for approximately 24 hours without losing faxes stored in the memory...busy. Fax sending or copy operation in progress Press Stop/Exit and wait until the other operations in progress finish and then try again. Troubleshooting and Routine Maintenance Error Message No Paper Fed Cause The machine is out of paper or paper is jammed in the machine. See Printer jam...
... does not answer or is full. To gain extra memory, you will not lose any foreign objects inside the machine. (MFC-3360C and FAX-1860C) If the error message continues, see Printing for Windows® or Printing and Faxing for approximately 24 hours without losing faxes stored in the memory...busy. Fax sending or copy operation in progress Press Stop/Exit and wait until the other operations in progress finish and then try again. Troubleshooting and Routine Maintenance Error Message No Paper Fed Cause The machine is out of paper or paper is jammed in the machine. See Printer jam...
Users Manual - English
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Troubleshooting and Routine Maintenance Document is jammed inside the panel cover B a Take out any paper from the front of the machine. 1 b Pull out the jammed paper (1). ...
Troubleshooting and Routine Maintenance Document is jammed inside the panel cover B a Take out any paper from the front of the machine. 1 b Pull out the jammed paper (1). ...
Users Manual - English
Page 117
... problems sending or receiving a fax due to possible interference on your phone line, you adjust the Equalization for compatibility to choose Detection or No Detection. Troubleshooting and Routine Maintenance Dial Tone B Setting the dial tone to 9,600 bps. a Do one of the following: (MFC-3360C and FAX-1960C) Press Menu...
... problems sending or receiving a fax due to possible interference on your phone line, you adjust the Equalization for compatibility to choose Detection or No Detection. Troubleshooting and Routine Maintenance Dial Tone B Setting the dial tone to 9,600 bps. a Do one of the following: (MFC-3360C and FAX-1960C) Press Menu...
Users Manual - English
Page 119
...your investment and obtain premium performance from the Brother machine, we strongly recommend the use only Genuine Brother Brand replacement ink cartridges. If you are installed properly. Troubleshooting and Routine Maintenance WARNING If ink gets in the Brother machine may result in the wrong position, ...clean the print head several times after you do not need to press 2 (No). M brother XXXX f Lift each new cartridge ...
...your investment and obtain premium performance from the Brother machine, we strongly recommend the use only Genuine Brother Brand replacement ink cartridges. If you are installed properly. Troubleshooting and Routine Maintenance WARNING If ink gets in the Brother machine may result in the wrong position, ...clean the print head several times after you do not need to press 2 (No). M brother XXXX f Lift each new cartridge ...
Users Manual - English
Page 121
Cleaning the scanner B a Unplug the machine, open the panel cover (1). If ink is scattered on a soft lint-free cloth. 1 Troubleshooting and Routine Maintenance Cleaning the machine printer platen B WARNING Unplug the machine from the AC power outlet before cleaning the printer platen (1). d Lift the output ...
Cleaning the scanner B a Unplug the machine, open the panel cover (1). If ink is scattered on a soft lint-free cloth. 1 Troubleshooting and Routine Maintenance Cleaning the machine printer platen B WARNING Unplug the machine from the AC power outlet before cleaning the printer platen (1). d Lift the output ...
Users Manual - English
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Press OK. c Press a or b to e. OK Poor Troubleshooting and Routine Maintenance h The LCD asks you if you if the print quality is still poor, replace the ink cartridge for the new ink cartridge. ... lines are gone. 107 Press Stop/Exit. If you repeat this . d Press Color Start. a Press Ink. i After cleaning is still missing, call Brother Customer Service. (See Brother numbers on page i.) CAUTION DO NOT touch the print head. After replacing the ink cartridge, check the print quality. Start Cleaning? 1.Yes 2.No Press...
Press OK. c Press a or b to e. OK Poor Troubleshooting and Routine Maintenance h The LCD asks you if you if the print quality is still poor, replace the ink cartridge for the new ink cartridge. ... lines are gone. 107 Press Stop/Exit. If you repeat this . d Press Color Start. a Press Ink. i After cleaning is still missing, call Brother Customer Service. (See Brother numbers on page i.) CAUTION DO NOT touch the print head. After replacing the ink cartridge, check the print quality. Start Cleaning? 1.Yes 2.No Press...
Users Manual - English
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Packing and shipping the machine B When you could void your machine. a Open the ink cartridge cover. Troubleshooting and Routine Maintenance Machine Information B Checking the serial number B You can see the machine's serial number on the LCD. b Press OK. If you do not ...
Packing and shipping the machine B When you could void your machine. a Open the ink cartridge cover. Troubleshooting and Routine Maintenance Machine Information B Checking the serial number B You can see the machine's serial number on the LCD. b Press OK. If you do not ...
Users Manual - English
Page 153
... two-line jack 47 Temporary copy settings 70 Text, entering 120 special characters 120 Transferring your faxes or Fax Journal ... 98 Transparencies 9, 10, 12, 123 Troubleshooting 90 checking ink volume 108 document jam 98 error messages on LCD 95 if you are having difficulty copying 94 document jam 98 incoming calls...
... two-line jack 47 Temporary copy settings 70 Text, entering 120 special characters 120 Transferring your faxes or Fax Journal ... 98 Transparencies 9, 10, 12, 123 Troubleshooting 90 checking ink volume 108 document jam 98 error messages on LCD 95 if you are having difficulty copying 94 document jam 98 incoming calls...