Service Manual
Page 3
... system. APPENDICES : Serial No. descriptions, Drum life & page counter, Diameter / circumference of the following chapters: CHAPTER 1: GENERAL Features, specifications, etc. PREFACE PREFACE This service manual contains basic information required for after-sales service of the laser printer (hereinafter referred to maintain the high printing quality and performance of the printer. Information in service information bulletins (Technical Information). CHAPTER 6: TROUBLESHOOTING Reference values and adjustments, troubleshooting image defects, troubleshooting malfunctions, etc...
... system. APPENDICES : Serial No. descriptions, Drum life & page counter, Diameter / circumference of the following chapters: CHAPTER 1: GENERAL Features, specifications, etc. PREFACE PREFACE This service manual contains basic information required for after-sales service of the laser printer (hereinafter referred to maintain the high printing quality and performance of the printer. Information in service information bulletins (Technical Information). CHAPTER 6: TROUBLESHOOTING Reference values and adjustments, troubleshooting image defects, troubleshooting malfunctions, etc...
Service Manual
Page 4
...for Windows 2-1 2. FEATURES...1-1 2. UNPACKING ...2-2 3. INSTALL THE PRINTER 2-3 3.1 For Windows® Users ...2-3 3.2 For Windows® Users with No CD-ROM Drive 2-5 3.2.1 Install the drum unit...2-5 3.2.2 Load paper...2-5 3.2.3 Print a test page...2-5 3.2.4 Connect the printer and the computer 2-6 3.2.5 Install the printer driver from floppy disk 2-6 3.3 Using the USB Interface (for Windows® 98 only 2-7 3.3.1 Connect the USB interface cable 2-7 3.3.2 Install the USB driver ...2-7 3.3.3 Set the PC printer port ...2-9 3.4 For Macintosh (iMac and Power Macintosh) with USB Users...
...for Windows 2-1 2. FEATURES...1-1 2. UNPACKING ...2-2 3. INSTALL THE PRINTER 2-3 3.1 For Windows® Users ...2-3 3.2 For Windows® Users with No CD-ROM Drive 2-5 3.2.1 Install the drum unit...2-5 3.2.2 Load paper...2-5 3.2.3 Print a test page...2-5 3.2.4 Connect the printer and the computer 2-6 3.2.5 Install the printer driver from floppy disk 2-6 3.3 Using the USB Interface (for Windows® 98 only 2-7 3.3.1 Connect the USB interface cable 2-7 3.3.2 Install the USB driver ...2-7 3.3.3 Set the PC printer port ...2-9 3.4 For Macintosh (iMac and Power Macintosh) with USB Users...
Service Manual
Page 5
... Panel Button Operations 2-15 5.6 Other Control Features 2-15 5.6.1 Sleep mode...2-15 5.6.2 Test print mode ...2-16 6. NETWORK BOARD OPERATION (FOR HL-1270N ONLY 2-17 6.1 Preparing the BR-net Board 2-17 6.1.1 Connect the Ethernet cable 2-17 6.1.2 Install the BRAdmin32: configuration utility (for HL-1270 only 3-18 1.6 Power Supply...3-19 1.6.1 Low-voltage Power Supply 3-19 1.6.2 High-voltage Power Supply 3-20 2. MECHANICS ...3-21 2.1 Overview of the paper from the manual feed slot 2-12 5. TABLE OF CONTENTS 4.2 Load Paper Manually ...2-10 4.3 Two Side Printing (Manual Duplexing...
... Panel Button Operations 2-15 5.6 Other Control Features 2-15 5.6.1 Sleep mode...2-15 5.6.2 Test print mode ...2-16 6. NETWORK BOARD OPERATION (FOR HL-1270N ONLY 2-17 6.1 Preparing the BR-net Board 2-17 6.1.1 Connect the Ethernet cable 2-17 6.1.2 Install the BRAdmin32: configuration utility (for HL-1270 only 3-18 1.6 Power Supply...3-19 1.6.1 Low-voltage Power Supply 3-19 1.6.2 High-voltage Power Supply 3-20 2. MECHANICS ...3-21 2.1 Overview of the paper from the manual feed slot 2-12 5. TABLE OF CONTENTS 4.2 Load Paper Manually ...2-10 4.3 Two Side Printing (Manual Duplexing...
Service Manual
Page 13
... panel. The driver supports our unique compression mode to enhance printing speed in the event of paper. It is launched automatically when this printer driver is selected. If you have turned on the interactive Help ( Windows 95/98 only) you to make changes to frequently used driver settings easily without having to 12 pages per minutes (ppm) print speed (A4 or Letter paper). You can easily setup these print options through the Printer Setup Menu...
... panel. The driver supports our unique compression mode to enhance printing speed in the event of paper. It is launched automatically when this printer driver is selected. If you have turned on the interactive Help ( Windows 95/98 only) you to make changes to frequently used driver settings easily without having to 12 pages per minutes (ppm) print speed (A4 or Letter paper). You can easily setup these print options through the Printer Setup Menu...
Service Manual
Page 14
... can avoid memory errors and print most full page 600 dpi graphic and text data, including large fonts, with the standard printer memory. When you to get smooth text print quality. It is useful for obtaining draft copies for HL-1240/1250/1270N only) These printers support the following printer emulation modes; The printer consumes less than 5W (HL-1030/1240), 6W (HL-1250) or 12W (HL-1270N) when in sleep mode. Since the toner cartridge is...
... can avoid memory errors and print most full page 600 dpi graphic and text data, including large fonts, with the standard printer memory. When you to get smooth text print quality. It is useful for obtaining draft copies for HL-1240/1250/1270N only) These printers support the following printer emulation modes; The printer consumes less than 5W (HL-1030/1240), 6W (HL-1250) or 12W (HL-1270N) when in sleep mode. Since the toner cartridge is...
Service Manual
Page 18
... on these models 4.0 Mbytes Expandable up to 36 Mbytes by installing an industry standard SIMM* 1 button and 4 LEDs Self-diagnostic program *NOTE: The SIMM must have the following specifications; directional capacity PPD file driver for Windows® 95/98 and Windows NT® 4.0 driver (for HL-1270N only) • iMac, Power Macintosh G3 with USB printer driver (for HL1240/1250/1270N only) • Optional Macintosh driver available...
... on these models 4.0 Mbytes Expandable up to 36 Mbytes by installing an industry standard SIMM* 1 button and 4 LEDs Self-diagnostic program *NOTE: The SIMM must have the following specifications; directional capacity PPD file driver for Windows® 95/98 and Windows NT® 4.0 driver (for HL-1270N only) • iMac, Power Macintosh G3 with USB printer driver (for HL1240/1250/1270N only) • Optional Macintosh driver available...
Service Manual
Page 27
.../NT4.0. Click the File menu in the command line box and click OK. (If your printer. (5) Select the language you can install the printer driver from the supplied floppy disk. (See Subsection 3.2 'For Windows® Users with No CD-ROM Drive'.) 3.1 For Windows® Users (1) Turn on your PC power. If you do not have a CD-ROM drive, you want, then follow the instructions on the HL-1240 model. Click Start...
.../NT4.0. Click the File menu in the command line box and click OK. (If your printer. (5) Select the language you can install the printer driver from the supplied floppy disk. (See Subsection 3.2 'For Windows® Users with No CD-ROM Drive'.) 3.1 For Windows® Users (1) Turn on your PC power. If you do not have a CD-ROM drive, you want, then follow the instructions on the HL-1240 model. Click Start...
Service Manual
Page 28
... to use, Parallel or USB. CHAPTER 2 INSTALLATION AND BASIC OPERATION (6) Click the Initial Setup button. (7) You can install the printer driver immediately. (10) After the printer driver has been installed, the HL-1030, HL-1240, HL-1250 or HL1270N window will appear. Follow the onscreen messages to Subsection 3.3 'Using the USB Interface (For Windows 98 only)'. 2-4 If you want to connect your printer is connected using a USB interface cable, refer to complete the installation. Fig. 2-4 (8) Click the interface cable you...
... to use, Parallel or USB. CHAPTER 2 INSTALLATION AND BASIC OPERATION (6) Click the Initial Setup button. (7) You can install the printer driver immediately. (10) After the printer driver has been installed, the HL-1030, HL-1240, HL-1250 or HL1270N window will appear. Follow the onscreen messages to Subsection 3.3 'Using the USB Interface (For Windows 98 only)'. 2-4 If you want to connect your printer is connected using a USB interface cable, refer to complete the installation. Fig. 2-4 (8) Click the interface cable you...
Service Manual
Page 29
... drum unit assembly and rock it from side to side 5 or 6 times to distribute the toner evenly inside the cartridge. (Fig. 2-8) Fig. 2-8 (3) Install the drum unit into the printer until it snaps into place and close the front cover. 3.2.2 Load paper (1) Pull the paper cassette completely out of the printer. (2) Slide the paper guides to the paper size you want until they snap into a slot. (Fig. 2-9) (3) Load paper into the printer. Check that the power switch...
... drum unit assembly and rock it from side to side 5 or 6 times to distribute the toner evenly inside the cartridge. (Fig. 2-8) Fig. 2-8 (3) Install the drum unit into the printer until it snaps into place and close the front cover. 3.2.2 Load paper (1) Pull the paper cassette completely out of the printer. (2) Slide the paper guides to the paper size you want until they snap into a slot. (Fig. 2-9) (3) Load paper into the printer. Check that the power switch...
Service Manual
Page 34
... hands to the paper width to the printer. CHAPTER 2 INSTALLATION AND BASIC OPERATION 4. Repeat this chapter and Subsection 3.5 'Paper' in the printer driver, and send the print data to be used. (Fig. 2-23) (3) Insert the paper into the output tray. NOTE: A 'NO PAPER' message is not extended. 2-10 PAPER HANDLING The printer provides two types of paper. paper cassette and manual feed slot. 4.1 Load Paper into the Paper Cassette You can feed envelopes, labels and organizers as...
... hands to the paper width to the printer. CHAPTER 2 INSTALLATION AND BASIC OPERATION 4. Repeat this chapter and Subsection 3.5 'Paper' in the printer driver, and send the print data to be used. (Fig. 2-23) (3) Insert the paper into the output tray. NOTE: A 'NO PAPER' message is not extended. 2-10 PAPER HANDLING The printer provides two types of paper. paper cassette and manual feed slot. 4.1 Load Paper into the Paper Cassette You can feed envelopes, labels and organizers as...
Service Manual
Page 35
... the required manual duplex printing mode from the output tray. (4) Re-insert them into the paper cassette. • The paper type should be regular paper. Fig. 2-25 ! Remove the paper and straighten it may cause curl or media feed jams. 4.3 Two Side Printing (Manual Duplexing) The supplied printer driver allows you . Do not use bond paper. • When setting paper into the paper cassette, empty the cassette first, then insert the printed paper only, printed side face up the rear cover at...
... the required manual duplex printing mode from the output tray. (4) Re-insert them into the paper cassette. • The paper type should be regular paper. Fig. 2-25 ! Remove the paper and straighten it may cause curl or media feed jams. 4.3 Two Side Printing (Manual Duplexing) The supplied printer driver allows you . Do not use bond paper. • When setting paper into the paper cassette, empty the cassette first, then insert the printed paper only, printed side face up the rear cover at...
Service Manual
Page 38
... Toner low Indicates that the toner cartridge is on for details. Refer to Subsection 2.2 'Service Calls' in the printer memory. They blink simultaneously to indicate a toner error. ON The drum unit is nearly at the end of its life. See also Subsection 2.1 'Operator Calls' in memory. Toner empty Replace the toner cartridge with a new one . 5.4 Alarm LED Indications The Alarm LED blinks (with no print data. If any other LEDs) to indicate a printer error status...
... Toner low Indicates that the toner cartridge is on for details. Refer to Subsection 2.2 'Service Calls' in the printer memory. They blink simultaneously to indicate a toner error. ON The drum unit is nearly at the end of its life. See also Subsection 2.1 'Operator Calls' in memory. Toner empty Replace the toner cartridge with a new one . 5.4 Alarm LED Indications The Alarm LED blinks (with no print data. If any other LEDs) to indicate a printer error status...
Service Manual
Page 128
... ready for the error message the status monitor reports. ERROR MESSAGES 3.1 Error Messages in the Status Monitor The status monitor will vary depending on the document. Clear the jammed paper inside the printer. The best combination of paper. Take the corrective actions for when the 'toner empty' message is nearly empty. Keep paper loads below will report problems with a new one. (1) Press the panel button to print the data remaining in the supplied Windows driver and try...
... ready for the error message the status monitor reports. ERROR MESSAGES 3.1 Error Messages in the Status Monitor The status monitor will vary depending on the document. Clear the jammed paper inside the printer. The best combination of paper. Take the corrective actions for when the 'toner empty' message is nearly empty. Keep paper loads below will report problems with a new one. (1) Press the panel button to print the data remaining in the supplied Windows driver and try...
Service Manual
Page 133
... (16 in Subsection 10.2. 6-11 Jam caused by incorrect paper pick up roller. NOTE: How to find the location of paper stopped at all. For details on the printer while pressing the control panel button. Remove the paper inside the printer, you have to check the sensors: 1) Turn off the printer power switch, open the front cover, and remove the drum unit. 2) Turn on the sensors, see 'Factory inspection mode' in ). Jam caused by paper length detected as not being...
... (16 in Subsection 10.2. 6-11 Jam caused by incorrect paper pick up roller. NOTE: How to find the location of paper stopped at all. For details on the printer while pressing the control panel button. Remove the paper inside the printer, you have to check the sensors: 1) Turn off the printer power switch, open the front cover, and remove the drum unit. 2) Turn on the sensors, see 'Factory inspection mode' in ). Jam caused by paper length detected as not being...
Service Manual
Page 136
SOFTWARE SETTING PROBLEMS The printer may appear under the specified system environment. S-1 "There was an error writing to LPT1: (or BRUSB) for the selected printer driver. (4) Check that the printer cable is selected as 'Set as an ECP port, change it to a normal port. (6) Try printing the test page referring to a mass storage device or scanner. Turn off the printer status monitor in the device options tab in the printer driver. (5) If the print port is also connected to...
SOFTWARE SETTING PROBLEMS The printer may appear under the specified system environment. S-1 "There was an error writing to LPT1: (or BRUSB) for the selected printer driver. (4) Check that the printer cable is selected as 'Set as an ECP port, change it to a normal port. (6) Try printing the test page referring to a mass storage device or scanner. Turn off the printer status monitor in the device options tab in the printer driver. (5) If the print port is also connected to...
Service Manual
Page 138
... file "DeinsUSB.exe" in Control Panel? Possible cause Computer settings USB cable / printer damage Step 1 2 Check Does 'Universal Serial Bus Controllers' appear in the Device Manager tab of 'System Properties' in the Apple (RS-422A) position. (4) Check the printer cable type: you physically attached the printer cable. (3) Check that the supplied Macintosh printer driver is installed in the System Folder and it is unable to find the BRUSB: port. (HL-1240/1250/1270N only) User Check (1) Re-install...
... file "DeinsUSB.exe" in Control Panel? Possible cause Computer settings USB cable / printer damage Step 1 2 Check Does 'Universal Serial Bus Controllers' appear in the Device Manager tab of 'System Properties' in the Apple (RS-422A) position. (4) Check the printer cable type: you physically attached the printer cable. (3) Check that the supplied Macintosh printer driver is installed in the System Folder and it is unable to find the BRUSB: port. (HL-1240/1250/1270N only) User Check (1) Re-install...
Service Manual
Page 155
...o Print out test print o Print out test print out test print out test Print out test print o Print out test print o Print out test print out test print out test Print out test print o Print out test print o Print out test print out test print out test Print out test print o Print out test print o Print out test print out test print out test Print out test print o Print out test print o Possible cause Printer installation Toner cartridge Scanner window dirty Laser unit failure Step Check 1 Is the printer placed horizontally? 2 Does the problem happened immediately after replacing the toner...
...o Print out test print o Print out test print out test print out test Print out test print o Print out test print o Print out test print out test print out test Print out test print o Print out test print o Print out test print out test print out test Print out test print o Print out test print o Print out test print out test print out test Print out test print o Print out test print o Possible cause Printer installation Toner cartridge Scanner window dirty Laser unit failure Step Check 1 Is the printer placed horizontally? 2 Does the problem happened immediately after replacing the toner...
Service Manual
Page 167
... the Network Configuration page. (2) If the Configuration page is visible to the network, proceed to Peer (LPR), Internet Printing or Web Browser troubleshooting section. Otherwise, go into PCONSOLE, select PRINT SERVER INFORMATION, and select the name of the following : (1) Make sure that in some instances it is visible, then the connection is on , is good, so proceed to load its IP address (after setting the IP address...
... the Network Configuration page. (2) If the Configuration page is visible to the network, proceed to Peer (LPR), Internet Printing or Web Browser troubleshooting section. Otherwise, go into PCONSOLE, select PRINT SERVER INFORMATION, and select the name of the following : (1) Make sure that in some instances it is visible, then the connection is on , is good, so proceed to load its IP address (after setting the IP address...
Service Manual
Page 214
... lines 6-38 image distortion 6-33 light 6-24 light rain 6-39 poor fixing 6-32 toner specks 6-40 troubleshooting 6-24 white horizontal stripes 6-31 white spots 6-34 white vertical streaks 6-31 image distortion 6-33 incorrect printout 6-42 inspection mode 6-53 installation drum unit 2-5 printer 2-3 printer driver 2-6 USB driver 2-7 insufficient output from high-voltage power supply unit 6-20 interface 1-6 ii A-28 envelope 1-8 environment 2-1, 6-1 error message 6-6 Ethernet cable 2-17 F face-down 1-10 face-up 1-10 factory default setting 2-18 factory inspection mode...
... lines 6-38 image distortion 6-33 light 6-24 light rain 6-39 poor fixing 6-32 toner specks 6-40 troubleshooting 6-24 white horizontal stripes 6-31 white spots 6-34 white vertical streaks 6-31 image distortion 6-33 incorrect printout 6-42 inspection mode 6-53 installation drum unit 2-5 printer 2-3 printer driver 2-6 USB driver 2-7 insufficient output from high-voltage power supply unit 6-20 interface 1-6 ii A-28 envelope 1-8 environment 2-1, 6-1 error message 6-6 Ethernet cable 2-17 F face-down 1-10 face-up 1-10 factory default setting 2-18 factory inspection mode...
User Guide
Page 102
... by installing an industry standard SIMM A-3 APPENDIX Functions TrueType Fonts on the supplied CD. Brother Printing Solution for Windows Brother Printing Solution for Windows HP LaserJet IIP (PCL 4) Brother Printing Solution for Windows Automatic emulation selection among HP LaserJet6P (PCL 6), EPSON FX850 or IBM Proprinter XL Windows 3.1/3.11, Windows 95/98 and Windows NT 4.0 driver, supporting Brother Native Compression mode Windows 3.1/3.11, Windows 95/98 driver, supporting bi-directional capacity iMac, Power Macintosh G3 with USB printer driver (HL-1240/1250 Only) Optional...
... by installing an industry standard SIMM A-3 APPENDIX Functions TrueType Fonts on the supplied CD. Brother Printing Solution for Windows Brother Printing Solution for Windows HP LaserJet IIP (PCL 4) Brother Printing Solution for Windows Automatic emulation selection among HP LaserJet6P (PCL 6), EPSON FX850 or IBM Proprinter XL Windows 3.1/3.11, Windows 95/98 and Windows NT 4.0 driver, supporting Brother Native Compression mode Windows 3.1/3.11, Windows 95/98 driver, supporting bi-directional capacity iMac, Power Macintosh G3 with USB printer driver (HL-1240/1250 Only) Optional...