User Guide
Page 3
... software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for...insurance claim by you will help , you must be recorded as confirmation of the purchase date of the product. Your registration with Brother International Corporation, you in the event of enhancements to date, check here for the latest firmware upgrade (for your convenience and most from ...
... software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for...insurance claim by you will help , you must be recorded as confirmation of the purchase date of the product. Your registration with Brother International Corporation, you in the event of enhancements to date, check here for the latest firmware upgrade (for your convenience and most from ...
User Guide
Page 15
... Communications Commission (FCC) Declaration of Conformity (USA only 76 Industry Canada Compliance Statement (Canada only 76 Legal limitations for copying 77 Trademarks 77 B Troubleshooting and Routine Maintenance 78 Troubleshooting 78 If you are having difficulty with your machine 78 Error messages 83 Transferring your faxes or Fax Journal report 85 Document jam...
... Communications Commission (FCC) Declaration of Conformity (USA only 76 Industry Canada Compliance Statement (Canada only 76 Legal limitations for copying 77 Trademarks 77 B Troubleshooting and Routine Maintenance 78 Troubleshooting 78 If you are having difficulty with your machine 78 Error messages 83 Transferring your faxes or Fax Journal report 85 Document jam...
User Guide
Page 83
Section V Appendixes V Safety and Legal 68 Troubleshooting and Routine Maintenance 78 Menu and Features 99 Specifications 108 Glossary 117
Section V Appendixes V Safety and Legal 68 Troubleshooting and Routine Maintenance 78 Menu and Features 99 Specifications 108 Glossary 117
User Guide
Page 94
... or more ink cartridges are having difficulty with your machine, check the chart below and follow the troubleshooting tips. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Click Start and then Printers and Faxes. If you bought the machine. If you need additional...
... or more ink cartridges are having difficulty with your machine, check the chart below and follow the troubleshooting tips. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Click Start and then Printers and Faxes. If you bought the machine. If you need additional...
User Guide
Page 95
media on page 8.) Printing appears dirty or ink seems Make sure you uncheck Color Enhancement (True2Life®). platen on page 93.) Make sure you are using. (See Printing for Windows® or Printing and Faxing for Macintosh® in ... perform '2 in 1 or 4 in the Basic tab of the printer driver. Clean the print head. (See Cleaning the print head on the CD-ROM.) 79 Troubleshooting and Routine Maintenance Printing (Continued) Difficulty Suggestions Poor printing quality Check the print quality. (See Checking the print quality on page 95.) Make sure the...
media on page 8.) Printing appears dirty or ink seems Make sure you uncheck Color Enhancement (True2Life®). platen on page 93.) Make sure you are using. (See Printing for Windows® or Printing and Faxing for Macintosh® in ... perform '2 in 1 or 4 in the Basic tab of the printer driver. Clean the print head. (See Cleaning the print head on the CD-ROM.) 79 Troubleshooting and Routine Maintenance Printing (Continued) Difficulty Suggestions Poor printing quality Check the print quality. (See Checking the print quality on page 95.) Make sure the...
User Guide
Page 97
.... If you send a PC FAX message and get transmission errors due to possible interference on the phone line, try changing the menu setting of memory. Troubleshooting and Routine Maintenance Receiving Faxes Difficulty Cannot receive a fax Suggestions Check all line cord connections. If you answered on the line as a CNG Tone. Make...
.... If you send a PC FAX message and get transmission errors due to possible interference on the phone line, try changing the menu setting of memory. Troubleshooting and Routine Maintenance Receiving Faxes Difficulty Cannot receive a fax Suggestions Check all line cord connections. If you answered on the line as a CNG Tone. Make...
User Guide
Page 99
...ask them to another mode. See Document jam on page 85 before disconnecting the machine so you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Set Distinctive Ring to cool down. 83 Allow the machine to off. (See Turning off Distinctive Ring on page... closed completely. If this happens, your computer. You can correct most common error messages are shown below. Visit us at http://solutions.brother.com. Firmly close it clicks. Cover Open Close all covers The Upper Jam Clear Cover is open. Close the panel cover and press...
...ask them to another mode. See Document jam on page 85 before disconnecting the machine so you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Set Distinctive Ring to cool down. 83 Allow the machine to off. (See Turning off Distinctive Ring on page... closed completely. If this happens, your computer. You can correct most common error messages are shown below. Visit us at http://solutions.brother.com. Firmly close it clicks. Cover Open Close all covers The Upper Jam Clear Cover is open. Close the panel cover and press...
User Guide
Page 101
...and then reconnect it . 85 Scan Unable XX -OR- Then, disconnect the machine from the power source for several minutes, and then reconnect it . Troubleshooting and Routine Maintenance Error Message Cause Out of Memory The machine's memory is not the correct size. If the error message continues, see if there....) Open the upper and lower jam clear covers (at the back of paper (Letter, Legal or A4), and then press Black Start or Color Start. Action Fax sending or copy operation in progress Press Stop/Exit and wait until the other operations in the machine. Paper Jam Paper is...
...and then reconnect it . 85 Scan Unable XX -OR- Then, disconnect the machine from the power source for several minutes, and then reconnect it . Troubleshooting and Routine Maintenance Error Message Cause Out of Memory The machine's memory is not the correct size. If the error message continues, see if there....) Open the upper and lower jam clear covers (at the back of paper (Letter, Legal or A4), and then press Black Start or Color Start. Action Fax sending or copy operation in progress Press Stop/Exit and wait until the other operations in the machine. Paper Jam Paper is...
User Guide
Page 103
... Cover back on the LCD after you cannot remove the jammed paper from the back of the machine, or the error message still appears on . Troubleshooting and Routine Maintenance d Remove the Lower Jam Clear Cover (1) from the front of the machine. Pull the jammed paper out of the machine.
... Cover back on the LCD after you cannot remove the jammed paper from the back of the machine, or the error message still appears on . Troubleshooting and Routine Maintenance d Remove the Lower Jam Clear Cover (1) from the front of the machine. Pull the jammed paper out of the machine.
User Guide
Page 105
...air from drying out and damaging the print head assembly. b Pull the lock release levers down and take out the ink cartridges for the color shown on the LCD. Routine maintenance B Replacing the ink cartridges B Your machine is low or needs replacing. The ink dot counter automatically monitors...the ECM feature is running out of the 4 cartridges. Be sure to follow the LCD prompts to reduce the modem speed for fax operations. Troubleshooting and Routine Maintenance Phone line interference B If you are empty, for example Black, the LCD shows Ink Empty Black and Replace Ink. Even ...
...air from drying out and damaging the print head assembly. b Pull the lock release levers down and take out the ink cartridges for the color shown on the LCD. Routine maintenance B Replacing the ink cartridges B Your machine is low or needs replacing. The ink dot counter automatically monitors...the ECM feature is running out of the 4 cartridges. Be sure to follow the LCD prompts to reduce the modem speed for fax operations. Troubleshooting and Routine Maintenance Phone line interference B If you are empty, for example Black, the LCD shows Ink Empty Black and Replace Ink. Even ...
User Guide
Page 107
...once and call a doctor if you do so, the ink may result in unsatisfactory print quality. Troubleshooting and Routine Maintenance WARNING If ink gets in your eyes, wash them . CAUTION Brother strongly recommends that is caused by the use of unauthorized third party ink and/or cartridges. To protect.... DO NOT touch the cartridge insertion slots. DO NOT dismantle or tamper with your investment and obtain premium performance from the Brother machine, we strongly recommend the use of the cartridge. 91 If you mix the colors by the expiration date written on the cartridge package.
...once and call a doctor if you do so, the ink may result in unsatisfactory print quality. Troubleshooting and Routine Maintenance WARNING If ink gets in your eyes, wash them . CAUTION Brother strongly recommends that is caused by the use of unauthorized third party ink and/or cartridges. To protect.... DO NOT touch the cartridge insertion slots. DO NOT dismantle or tamper with your investment and obtain premium performance from the Brother machine, we strongly recommend the use of the cartridge. 91 If you mix the colors by the expiration date written on the cartridge package.
User Guide
Page 109
If ink is scattered on a soft lint-free cloth. 1 Cleaning the machine printer platen B WARNING Unplug the machine from the AC power outlet before cleaning the printer platen (1). Clean the white bar (2) and the glass strip (3) with isopropyl alcohol on or around the printer platen, wipe it off with a soft, dry, lint-free cloth. 2 3 1 a Clean the machine printer platen (1). 93 Troubleshooting and Routine Maintenance Cleaning the scanner B a Unplug the machine, open the panel cover (1).
If ink is scattered on a soft lint-free cloth. 1 Cleaning the machine printer platen B WARNING Unplug the machine from the AC power outlet before cleaning the printer platen (1). Clean the white bar (2) and the glass strip (3) with isopropyl alcohol on or around the printer platen, wipe it off with a soft, dry, lint-free cloth. 2 3 1 a Clean the machine printer platen (1). 93 Troubleshooting and Routine Maintenance Cleaning the scanner B a Unplug the machine, open the panel cover (1).
User Guide
Page 111
... head nozzle is still poor, replace the ink cartridge for black and three colors. i After cleaning is OK for the clogged color. Note i When a print head nozzle is still missing, call Brother Customer Service. (See Brother numbers on page i.) CAUTION DO NOT touch the print head. Checking the ...as shown below, press 2 to step j. If you want to e. c Press a or b to choose Test Print. OK Poor Troubleshooting and Routine Maintenance h The LCD asks you if you can check this . The machine starts printing the Print Quality Check Sheet again and then return...
... head nozzle is still poor, replace the ink cartridge for black and three colors. i After cleaning is OK for the clogged color. Note i When a print head nozzle is still missing, call Brother Customer Service. (See Brother numbers on page i.) CAUTION DO NOT touch the print head. Checking the ...as shown below, press 2 to step j. If you want to e. c Press a or b to choose Test Print. OK Poor Troubleshooting and Routine Maintenance h The LCD asks you if you can check this . The machine starts printing the Print Quality Check Sheet again and then return...
User Guide
Page 113
.... Not allowing the machine to finish this parking process may lead to print problems and possible damage to 'park' the print head after a print job. Troubleshooting and Routine Maintenance Machine Information B Checking the serial number B You can see the machine's serial number on the LCD.
.... Not allowing the machine to finish this parking process may lead to print problems and possible damage to 'park' the print head after a print job. Troubleshooting and Routine Maintenance Machine Information B Checking the serial number B You can see the machine's serial number on the LCD.
User Guide
Page 139
... 39 with two-line jack 40 Temporary copy settings 58 Text, entering 107 special characters 107 Transferring your faxes or Fax Journal ... 85 Transparencies 8, 9, 11 Troubleshooting 78 checking ink volume 96 document jam 86 error messages on LCD 83 if you are having difficulty copying 82 document jam 86 incoming calls...
... 39 with two-line jack 40 Temporary copy settings 58 Text, entering 107 special characters 107 Transferring your faxes or Fax Journal ... 85 Transparencies 8, 9, 11 Troubleshooting 78 checking ink volume 96 document jam 86 error messages on LCD 83 if you are having difficulty copying 82 document jam 86 incoming calls...