TravelMate 5330 and Extensa 5230/5630Z Quick Guide.
Page 5
... your Acer notebook, we have designed a set of the series, but not necessarily in Portable Document Format (PDF) and comes preloaded on your safety and comfort. For instructions on AcerSystem User Guide will occasionally refer to functions or features which are for your reference only and except as system utilities, data recovery, expansion options and troubleshooting. Information for your computer, clicking on how to use...
... your Acer notebook, we have designed a set of the series, but not necessarily in Portable Document Format (PDF) and comes preloaded on your safety and comfort. For instructions on AcerSystem User Guide will occasionally refer to functions or features which are for your reference only and except as system utilities, data recovery, expansion options and troubleshooting. Information for your computer, clicking on how to use...
TravelMate 5330 and Extensa 5230/5630Z Quick Guide.
Page 13
... drive* 5-in-1 card reader Two built-in Acer 3DSonic stereo speakers High-definition audio support MS-Sound compatible Built-in microphone Acer Video Conference, featuring: • Integrated Acer Crystal Eye webcam* • Optional Acer Xpress VoIP phone WLAN: Acer InviLink™ 802.11b/g WPAN: Bluetooth® 2.0+EDR LAN: Gigabit Ethernet, Wake-on-LAN ready Modem: 56K ITU V.92 Enhanced Acer DASP (Disk Anti-Shock Protection) Acer Bio-Protection fingerprint solution* BIOS user, supervisor, HDD passwords Kensington lock slot...
... drive* 5-in-1 card reader Two built-in Acer 3DSonic stereo speakers High-definition audio support MS-Sound compatible Built-in microphone Acer Video Conference, featuring: • Integrated Acer Crystal Eye webcam* • Optional Acer Xpress VoIP phone WLAN: Acer InviLink™ 802.11b/g WPAN: Bluetooth® 2.0+EDR LAN: Gigabit Ethernet, Wake-on-LAN ready Modem: 56K ITU V.92 Enhanced Acer DASP (Disk Anti-Shock Protection) Acer Bio-Protection fingerprint solution* BIOS user, supervisor, HDD passwords Kensington lock slot...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 7
... 40 Boot 44 Exit 45 BIOS Flash Utility 46 Remove HDD/BIOS Utility 47 Chapter 3 Machine Disassembly and Replacement 51 Disassembly Requirements 51 General Information 52 Pre-disassembly Instructions 52 Disassembly Process 52 External Module Disassembly Process 53 External Modules Disassembly Flowchart 53 Removing the Battery Pack 54 Removing the SD dummy card 55 Removing the PC and ExpressCard dummy cards 56 Removing the Lower Cover 57 Removing the DIMM 58 Removing the WLAN Board Modules 59 Removing the Hard Disk Drive Module 61 Removing the Optical Drive Module 62...
... 40 Boot 44 Exit 45 BIOS Flash Utility 46 Remove HDD/BIOS Utility 47 Chapter 3 Machine Disassembly and Replacement 51 Disassembly Requirements 51 General Information 52 Pre-disassembly Instructions 52 Disassembly Process 52 External Module Disassembly Process 53 External Modules Disassembly Flowchart 53 Removing the Battery Pack 54 Removing the SD dummy card 55 Removing the PC and ExpressCard dummy cards 56 Removing the Lower Cover 57 Removing the DIMM 58 Removing the WLAN Board Modules 59 Removing the Hard Disk Drive Module 61 Removing the Optical Drive Module 62...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 8
... Memory check 103 Power System Check 103 Touchpad Check 105 Power-On Self-Test (POST) Error Message 106 Index of Error Messages 107 Phoenix BIOS Beep Codes 110 Index of Symptom-to-FRU Error Message 115 Intermittent Problems 119 Undetermined Problems 120 Chapter 5 Jumper and Connector Locations 121 Top and Bottom View 121 BIOS Recovery by Crisis Disk 124 Chapter 6 FRU (Field Replaceable Unit) List 125 TravelMate 5330 Series Exploded Diagram...
... Memory check 103 Power System Check 103 Touchpad Check 105 Power-On Self-Test (POST) Error Message 106 Index of Error Messages 107 Phoenix BIOS Beep Codes 110 Index of Symptom-to-FRU Error Message 115 Intermittent Problems 119 Undetermined Problems 120 Chapter 5 Jumper and Connector Locations 121 Top and Bottom View 121 BIOS Recovery by Crisis Disk 124 Chapter 6 FRU (Field Replaceable Unit) List 125 TravelMate 5330 Series Exploded Diagram...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 20
Lights up when Num Lock is activated. Easy-Launch Buttons Located beside the keyboard are called easy-launch buttons. These buttons are application buttons. They are visible even when the computer cover is charging. 2. Charging: The light shows amber when the battery is closed. To set to start the application. Num Lock Caps Lock Power Battery Bluetooth (Manufacturing option) Wireless LAN (Manufacturing option) Lights up when Caps Lock is active. Indicates the status of wireless LAN communication. Fully charged: The light shows green when...
Lights up when Num Lock is activated. Easy-Launch Buttons Located beside the keyboard are called easy-launch buttons. These buttons are application buttons. They are visible even when the computer cover is charging. 2. Charging: The light shows amber when the battery is closed. To set to start the application. Num Lock Caps Lock Power Battery Bluetooth (Manufacturing option) Wireless LAN (Manufacturing option) Lights up when Caps Lock is active. Indicates the status of wireless LAN communication. Fully charged: The light shows green when...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 25
...the other key in Acer Empowering Technology. Increases the sound volume (only for certain models). Turns the speakers on and off . Hot Keys The computer employs hotkeys or key combinations to save power. Hotkey + + + + + + + + + < > + < > + < > + < > Icon Function Hotkey help Acer eSettings Acer ePower Management Sleep Display toggle Screen blank Touchpad toggle Speaker toggle Brightness up Brightness down Volume up Volume down Description Displays help on hotkeys. Switches display output between the display screen, external monitor (if connected) and both...
...the other key in Acer Empowering Technology. Increases the sound volume (only for certain models). Turns the speakers on and off . Hot Keys The computer employs hotkeys or key combinations to save power. Hotkey + + + + + + + + + < > + < > + < > + < > Icon Function Hotkey help Acer eSettings Acer ePower Management Sleep Display toggle Screen blank Touchpad toggle Speaker toggle Brightness up Brightness down Volume up Volume down Description Displays help on hotkeys. Switches display output between the display screen, external monitor (if connected) and both...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 30
... with Windows Explorer as a shell extension for quick data encryption/decryption and also supports on-the-fly file encryption for certain models) Acer eDataSecurity Management is an encryption utility that the system needs to encrypt/decrypt files by unauthorized persons. You will prompt you lose the password, the Master Password is the unique key that protects your files from being accessed by default...
... with Windows Explorer as a shell extension for quick data encryption/decryption and also supports on-the-fly file encryption for certain models) Acer eDataSecurity Management is an encryption utility that the system needs to encrypt/decrypt files by unauthorized persons. You will prompt you lose the password, the Master Password is the unique key that protects your files from being accessed by default...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 45
... Utilities BIOS Setup Utility The BIOS Setup Utility is set the parameter to "enabled". However, if you encounter configuration problems, you may need to "disabled". If you do not need to enter setup. Press during POST (when "Press to enter Setup" message is already properly configured and optimized, and you want to change boot device without entering BIOS Setup Utility, please set to run Setup. Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit CPU Type: CPU Speed: IDE0 Model Name: IDE0 Serial Number: ATAPI Model Name...
... Utilities BIOS Setup Utility The BIOS Setup Utility is set the parameter to "enabled". However, if you encounter configuration problems, you may need to "disabled". If you do not need to enter setup. Press during POST (when "Press to enter Setup" message is already properly configured and optimized, and you want to change boot device without entering BIOS Setup Utility, please set to run Setup. Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit CPU Type: CPU Speed: IDE0 Model Name: IDE0 Serial Number: ATAPI Model Name...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 47
... Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit NOTE: The system information is an identifier standard used in the system. Parameter CPU Type CPU Speed IDE0 Model Name IDE0 Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version KBC Ver Serial Number Asset Tag Number Product Name Manufacturer Name UUID Number Description This field shows the CPU type and speed of HDD installed on...
... Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit NOTE: The system information is an identifier standard used in the system. Parameter CPU Type CPU Speed IDE0 Model Name IDE0 Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version KBC Ver Serial Number Asset Tag Number Product Name Manufacturer Name UUID Number Description This field shows the CPU type and speed of HDD installed on...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 51
... typing your dealer to reset it. Use the "w" and "y" keys to save the changes and exit the BIOS Setup Utility. Press e. Parameter Supervisor Password Is User Password Is HDD Password Is Set Supervisor Password Set User Password Set HDD Password Password on Boot Description Shows the setting of the Supervisor password Shows the setting of the hard disk password. Defines whether a password is set the supervisor password. If you forget your password, you are the default and suggested parameter settings. Settings in the "Enter New Password" field. When set the user...
... typing your dealer to reset it. Use the "w" and "y" keys to save the changes and exit the BIOS Setup Utility. Press e. Parameter Supervisor Password Is User Password Is HDD Password Is Set Supervisor Password Set User Password Set HDD Password Password on Boot Description Shows the setting of the Supervisor password Shows the setting of the hard disk password. Defines whether a password is set the supervisor password. If you forget your password, you are the default and suggested parameter settings. Settings in the "Enter New Password" field. When set the user...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 52
... the changes and exit the BIOS Setup Utility. Press e. If desired, you can enable the Password on boot parameter. 6. The Set Password box appears: 2. Type a password in the Enter Current Password field and press e. 3. If the verification is complete after the user presses u. 46 Chapter 2 Use the w and y keys to "Clear". 4. Use the w and y keys to "Set". 5. Retype the password in the Enter New Password and Confirm New Password fields. After setting the password, the computer sets the User Password parameter...
... the changes and exit the BIOS Setup Utility. Press e. If desired, you can enable the Password on boot parameter. 6. The Set Password box appears: 2. Type a password in the Enter Current Password field and press e. 3. If the verification is complete after the user presses u. 46 Chapter 2 Use the w and y keys to "Clear". 4. Use the w and y keys to "Set". 5. Retype the password in the Enter New Password and Confirm New Password fields. After setting the password, the computer sets the User Password parameter...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 55
... changes to CMOS. Load previous values from CMOS for all SETUP items. Save Setup Data to CMOS. Exit The Exit screen contains parameters that confirmed or discard the changes made to the parameters in this screen. F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit The table below describes the parameters in the BIOS Setup Utility...
... changes to CMOS. Load previous values from CMOS for all SETUP items. Save Setup Data to CMOS. Exit The Exit screen contains parameters that confirmed or discard the changes made to the parameters in this screen. F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10 Save and Exit The table below describes the parameters in the BIOS Setup Utility...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 57
Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: q If you can run HDD_PW.EXE 1. q If you need to HDD user password. Select "2" 3. Key in wrong HDD password for three time, "HDD password error code" would display on the screen. Chapter 2 51 See the image below. Choose one upper-case string q Reboot system and key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you key in "hdd_pw 15494 0" 2.
Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: q If you can run HDD_PW.EXE 1. q If you need to HDD user password. Select "2" 3. Key in wrong HDD password for three time, "HDD password error code" would display on the screen. Chapter 2 51 See the image below. Choose one upper-case string q Reboot system and key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you key in "hdd_pw 15494 0" 2.
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 117
...show message. "Load Default Settings" in BIOS Setup Utility. see "Keyboard or Auxiliary Input Device Check" on page 102. Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - see "Keyboard or Auxiliary Input Device Check" on page 102. BIOS ROM System board DIMM System board DIMM System board Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. Index of Error Messages Error Code List Error Codes 006 010 070 071...
...show message. "Load Default Settings" in BIOS Setup Utility. see "Keyboard or Auxiliary Input Device Check" on page 102. Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - see "Keyboard or Auxiliary Input Device Check" on page 102. BIOS ROM System board DIMM System board DIMM System board Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. Index of Error Messages Error Code List Error Codes 006 010 070 071...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 121
... vectors POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines...
... vectors POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 122
... IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors POST done- Check for option ROMs. One...
... IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors POST done- Check for option ROMs. One...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 125
... page 103. Keyboard (if contrast and brightness function key doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). Reconnect the LCD connectors. See "Power System Check" on page 103. Index of Symptom-to execute "Load Setup Default Settings", then reboot system...
... page 103. Keyboard (if contrast and brightness function key doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). Reconnect the LCD connectors. See "Power System Check" on page 103. Index of Symptom-to execute "Load Setup Default Settings", then reboot system...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 126
... Power source (battery pack and power adapter). Enter BIOS Setup Utility to Disk (S4)" on page 34. LCD cover switch System board 120 Chapter 4 See "Power System Check" on page 105. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound. Keyboard (if control is damaged. System board See "Check the Battery Pack" on page 103. Internal speakers make noise or emit no sound comes from the keyboard) Hard disk drive The system doesn't enter hibernation mode...
... Power source (battery pack and power adapter). Enter BIOS Setup Utility to Disk (S4)" on page 34. LCD cover switch System board 120 Chapter 4 See "Power System Check" on page 105. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound. Keyboard (if control is damaged. System board See "Check the Battery Pack" on page 103. Internal speakers make noise or emit no sound comes from the keyboard) Hard disk drive The system doesn't enter hibernation mode...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 127
... keyboard cable. System hangs intermittently. Hard disk connection board Hard disk drive System board See "Save to execute "Load Default Settings", then reboot system. LCD cover switch System board Remove battery pack and let it cool for 2 hours. USB does not work correctly Print problems. Serial or parallel port device problems. Action in the Devices Configuration" of BIOS Setup Utility is set to Disk (S4)" on page 34. Printer driver Printer cable Printer System Board Ensure the "Serial Port" in Sequence Enter BIOS Setup Utility to Disk (S4)" on page 34. Action in Windows...
... keyboard cable. System hangs intermittently. Hard disk connection board Hard disk drive System board See "Save to execute "Load Default Settings", then reboot system. LCD cover switch System board Remove battery pack and let it cool for 2 hours. USB does not work correctly Print problems. Serial or parallel port device problems. Action in the Devices Configuration" of BIOS Setup Utility is set to Disk (S4)" on page 34. Printer driver Printer cable Printer System Board Ensure the "Serial Port" in Sequence Enter BIOS Setup Utility to Disk (S4)" on page 34. Action in Windows...
TravelMate 5330 and Extensa 5230/5630Z Service Guide
Page 146
Microsoft® Windows® Vista Environment Test CRT Port Test CRT Monitor LCD Monitor Item Projector USB Port Test USB Keyboard/Mouse USB Speaker/Joystick USB Storage Drive USB Camera USB HUB and Others USB Printer/Scanner USB Flash Drive USB ODD 1394 Camera Access Point 802.11a Access Point 802.11g Access Point 802.11n Bluetooth Device 140 Specification Acer 211c 21", ViewSonic G220F, ViewSonic PF790 19" Acer FP751 17" TFT LCD, Acer AL1521, Acer AL1721, ViewSonic VD201b, Westinghouse W37G, HP LP2065, HP S9500...
Microsoft® Windows® Vista Environment Test CRT Port Test CRT Monitor LCD Monitor Item Projector USB Port Test USB Keyboard/Mouse USB Speaker/Joystick USB Storage Drive USB Camera USB HUB and Others USB Printer/Scanner USB Flash Drive USB ODD 1394 Camera Access Point 802.11a Access Point 802.11g Access Point 802.11n Bluetooth Device 140 Specification Acer 211c 21", ViewSonic G220F, ViewSonic PF790 19" Acer FP751 17" TFT LCD, Acer AL1521, Acer AL1721, ViewSonic VD201b, Westinghouse W37G, HP LP2065, HP S9500...
