TravelMate 2350 Service Guide
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... Launch Keys 18 Touchpad 19 Hardware Specifications and Configurations 20 Chapter 2 System Utility 29 BIOS Setup Utility 29 BIOS Flash Utility 38 Chapter 3 Machine Disassembly and Replacement 39 General Information 40 Removing HDD Module, ODD and Memory Module 42 Removing the Keyboard/LCD Module 43 Chapter 4 Troubleshooting 50 System Check Procedures 50 Insyde MobilePro BIOS POST Beep Code and POST Messages 55 Index of Symptom-to-FRU Error Message 57 Undetermined Problems 60 Chapter 5 Jumper and Connector Locations 61...
... Launch Keys 18 Touchpad 19 Hardware Specifications and Configurations 20 Chapter 2 System Utility 29 BIOS Setup Utility 29 BIOS Flash Utility 38 Chapter 3 Machine Disassembly and Replacement 39 General Information 40 Removing HDD Module, ODD and Memory Module 42 Removing the Keyboard/LCD Module 43 Chapter 4 Troubleshooting 50 System Check Procedures 50 Insyde MobilePro BIOS POST Beep Code and POST Messages 55 Index of Symptom-to-FRU Error Message 57 Undetermined Problems 60 Chapter 5 Jumper and Connector Locations 61...
TravelMate 2350 Service Guide
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.../100 support ! Wake on -LAN ready ! Located in two stereo speakers ! Wake-on -Ring ready ! 10/100 Mbps Fast Ethernet LAN; Fixed Type ! ODD ! Easy install with 31/63W Capacity Supports 2.5/5 hrs operation time (battery mark 2002, in XGA resolution) Approximated charging time 3~8 hrs (System On) or 2.5hr (System Off) Smart battery pack, SMbus I/O Ports Three USB 2.0 ports Ethernet (RJ-45) port Modem (RJ-11) port External display (VGA) port Microphone...
.../100 support ! Wake on -LAN ready ! Located in two stereo speakers ! Wake-on -Ring ready ! 10/100 Mbps Fast Ethernet LAN; Fixed Type ! ODD ! Easy install with 31/63W Capacity Supports 2.5/5 hrs operation time (battery mark 2002, in XGA resolution) Approximated charging time 3~8 hrs (System On) or 2.5hr (System Off) Smart battery pack, SMbus I/O Ports Three USB 2.0 ports Ethernet (RJ-45) port Modem (RJ-11) port External display (VGA) port Microphone...
TravelMate 2350 Service Guide
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Mainboard Placement Top View Item JP1 JP5 JP6 JP7 JP8 JP9 JP10 JP11 JP12 JP13 JP15 JP16 JP17 Description CRT Connector RJ11/RJ45 Connector USB Connector x 2 CPU Fan Connector USB Connector Power Board Connector LVDS Connector MDC Connector CPU Socket MiniPCI Connector CardBus Connector HDD Connector ODD Connector Item JP18 JP19 JP20 JP22 JP23 JP24 U9 U12 PCN1 PJP9 SW1 SW3 Description Speaker Connector Touchpad Board Connector Microphone Jack Keyboard Connector Phone Jack LED Board Connector BIOS ROM North Bridge AC Jack Battery Connector LID Switch Kill Switch 4 Chapter 1
Mainboard Placement Top View Item JP1 JP5 JP6 JP7 JP8 JP9 JP10 JP11 JP12 JP13 JP15 JP16 JP17 Description CRT Connector RJ11/RJ45 Connector USB Connector x 2 CPU Fan Connector USB Connector Power Board Connector LVDS Connector MDC Connector CPU Socket MiniPCI Connector CardBus Connector HDD Connector ODD Connector Item JP18 JP19 JP20 JP22 JP23 JP24 U9 U12 PCN1 PJP9 SW1 SW3 Description Speaker Connector Touchpad Board Connector Microphone Jack Keyboard Connector Phone Jack LED Board Connector BIOS ROM North Bridge AC Jack Battery Connector LID Switch Kill Switch 4 Chapter 1
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Rear View # Item Description 1 Security keylock Connects to a Kensington-compatible computer security lock 2 External display port Connects to a display device (e.g., external monitor, LCD projector) and displays up to16.7 million colors and up to 1600x1200 at 85 Hz and 2048x1536 at 75 Hz resolution. 3 Two USB 2.0 ports Connects to Universal Serial Bus devices (e.g.,USB mouse, USB camera) 4 Modem port Connects to a phone line 5 Ethernet port Connects to an Ethernet 10/100-based network 10 Chapter 1
Rear View # Item Description 1 Security keylock Connects to a Kensington-compatible computer security lock 2 External display port Connects to a display device (e.g., external monitor, LCD projector) and displays up to16.7 million colors and up to 1600x1200 at 85 Hz and 2048x1536 at 75 Hz resolution. 3 Two USB 2.0 ports Connects to Universal Serial Bus devices (e.g.,USB mouse, USB camera) 4 Modem port Connects to a phone line 5 Ethernet port Connects to an Ethernet 10/100-based network 10 Chapter 1
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Scroll Lock does not work with the arithmetic operators +, -, *, and /). When Pad Lock is on , all alphabetic characters typed are in numeric mode. In this mode when you need to connect an external keypad. Use this mode the keypad is enabled. Lock Key Caps Lock Pad lock (Fn-F10) Num lock (Fn-F11) Scroll lock (Fn-F12) Description When Caps Lock is on , the embedded keypad is cursor function. The keys function as a calculator (complete with some applications...
Scroll Lock does not work with the arithmetic operators +, -, *, and /). When Pad Lock is on , all alphabetic characters typed are in numeric mode. In this mode when you need to connect an external keypad. Use this mode the keypad is enabled. Lock Key Caps Lock Pad lock (Fn-F10) Num lock (Fn-F11) Scroll lock (Fn-F12) Description When Caps Lock is on , the embedded keypad is cursor function. The keys function as a calculator (complete with some applications...
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dialog box) Application key Opens a context menu (same as a right-click). Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows logo key Start button. Chapter 1 15 Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) j + + M (Undoes Minimize All) + R (Displays the Run... Combinations with this key perform special functions.
dialog box) Application key Opens a context menu (same as a right-click). Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Description Windows logo key Start button. Chapter 1 15 Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) j + + M (Undoes Minimize All) + R (Displays the Run... Combinations with this key perform special functions.
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... slot number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Insyde Insyde MobilePRO BIOS 4.0 Flash ROM 512KB 32 lead of PLCC ACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE 1284 1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, USB, VGA BIOS, CD-ROM bootable Set by setup manual Specification Built-in CPU Intel® Celeron® M Processor 512K Always enabled Always enabled Fixed...
... slot number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Insyde Insyde MobilePRO BIOS 4.0 Flash ROM 512KB 32 lead of PLCC ACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE 1284 1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, USB, VGA BIOS, CD-ROM bootable Set by setup manual Specification Built-in CPU Intel® Celeron® M Processor 512K Always enabled Always enabled Fixed...
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... Applicable disc format Loading mechanism Power Requirement Input Voltage Input Voltage Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Sampling rate Internal microphone Internal speaker / Quantity Specification Read : DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18),DVD-Video, DVDAudio,DVD-R,DVD-R 3.95GB, DVD-R Multi-Border,DVD-RW,DVD+R, DVD+R DL,DVD+R Multi-Session,DVD+RW CD-DA,CD-ROM Mode-1,CD-ROM/XA Mode-2 Form-1 and Mode-2 Form2,CD-i, Video-CD, CD-Text Write: DVD: DVD Date & Video CD...
... Applicable disc format Loading mechanism Power Requirement Input Voltage Input Voltage Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Sampling rate Internal microphone Internal speaker / Quantity Specification Read : DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18),DVD-Video, DVDAudio,DVD-R,DVD-R 3.95GB, DVD-R Multi-Border,DVD-RW,DVD+R, DVD+R DL,DVD+R Multi-Session,DVD+RW CD-DA,CD-ROM Mode-1,CD-ROM/XA Mode-2 Form-1 and Mode-2 Form2,CD-i, Video-CD, CD-Text Write: DVD: DVD Date & Video CD...
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USB Port Item Serial port function control PCMCIA Port Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus Specification Enable/Disable by BIOS setup ICH4-M Type II One type-II Left panel No ZV support Yes Specification System Board Major Chips Item System core logic Super I/O controller Audio controller Video controller Hard disk drive controller Keyboard controller Controller 855GHE/ICH4-M LPC47N217 ALC250 Integrated in Intel® 852GM chipset ICH4-M KB910 Keyboard Item Keyboard controller Keyboard vendor &...
USB Port Item Serial port function control PCMCIA Port Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus Specification Enable/Disable by BIOS setup ICH4-M Type II One type-II Left panel No ZV support Yes Specification System Board Major Chips Item System core logic Super I/O controller Audio controller Video controller Hard disk drive controller Keyboard controller Controller 855GHE/ICH4-M LPC47N217 ALC250 Integrated in Intel® 852GM chipset ICH4-M KB910 Keyboard Item Keyboard controller Keyboard vendor &...
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..." LCD+DVD-ROM+8-cell Battery 2.61kg (5.75lbs) with 14.1" LCD+DVD-ROM+4-cell Battery 2.66kg (5.86lbs) with 15" LCD+DVD-ROM+4-cell Battery One type II CardBus slots, one RJ-11 modem jack, one RJ-45 network jack, one DC-in jack for AC adapter, one external monitor port, one headphone/speaker/ line-out jack (3.5mm mini jack), one microphone/line-in jack (3.5mm mini jack), three Universal Serial Bus (USB) ports Cover material: ABS Power, Battery charge, HDD, ODD, Wireless/Bluetooth communication, Caps lock, Pad lock, Num lock and Scroll lock indicators Power switch Lid switch User...
..." LCD+DVD-ROM+8-cell Battery 2.61kg (5.75lbs) with 14.1" LCD+DVD-ROM+4-cell Battery 2.66kg (5.86lbs) with 15" LCD+DVD-ROM+4-cell Battery One type II CardBus slots, one RJ-11 modem jack, one RJ-45 network jack, one DC-in jack for AC adapter, one external monitor port, one headphone/speaker/ line-out jack (3.5mm mini jack), one microphone/line-in jack (3.5mm mini jack), three Universal Serial Bus (USB) ports Cover material: ABS Power, Battery charge, HDD, ODD, Wireless/Bluetooth communication, Caps lock, Pad lock, Num lock and Scroll lock indicators Power switch Lid switch User...
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...+PaDn Fn+w Fn+y Hot Key Description Sleep Button in ACPI mode Display toggle (LCD>CRT>Simulataneous) Speaker On/Off Pad Lock Num Lock Scroll Lock Volume Up Volume Down Brightness Up Brightness Down NOTE: You can change the value of the system. Navigating the BIOS Utility There are found in the Item Specific Help part of screen). However, if you encounter configuration problems, you do not need to save CMOS setting and exit Setup. To activate the BIOS Utility, press m during...
...+PaDn Fn+w Fn+y Hot Key Description Sleep Button in ACPI mode Display toggle (LCD>CRT>Simulataneous) Speaker On/Off Pad Lock Num Lock Scroll Lock Volume Up Volume Down Brightness Up Brightness Down NOTE: You can change the value of the system. Navigating the BIOS Utility There are found in the Item Specific Help part of screen). However, if you encounter configuration problems, you do not need to save CMOS setting and exit Setup. To activate the BIOS Utility, press m during...
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... Quiet Boot LCD Auto Dim Network Boot F12 Boot Menu D2D Recovery Description The hours are displayed with 24 hour format. This field reports the memory size of system base memory. Disabled>LCD brightness will NOT automatically lower to factory defaults. Chapter 2 31 The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to save more powerwhen AC is enabled Enabled>LCD brightness will not have "Press Change Boot Device" Enables, disables D2D Recovery function...
... Quiet Boot LCD Auto Dim Network Boot F12 Boot Menu D2D Recovery Description The hours are displayed with 24 hour format. This field reports the memory size of system base memory. Disabled>LCD brightness will NOT automatically lower to factory defaults. Chapter 2 31 The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to save more powerwhen AC is enabled Enabled>LCD brightness will not have "Press Change Boot Device" Enables, disables D2D Recovery function...
TravelMate 2350 Service Guide
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.... 4. Removing the Keyboard/LCD Module Removing the Keyboard 1. Remove the two screws holding the keyboard. 4. Detach the thermal door out from the main unit. 3. Chapter 3 43 Then remove the middle cover from the system. Use a plastic flat head screw driver or any plastic tool to release the power switch board. 2. Detach the power switch board from the system. 3. Remove the one screw to detach the middle cover carefully. 2. Disconnect the keyboard cable...
.... 4. Removing the Keyboard/LCD Module Removing the Keyboard 1. Remove the two screws holding the keyboard. 4. Detach the thermal door out from the main unit. 3. Chapter 3 43 Then remove the middle cover from the system. Use a plastic flat head screw driver or any plastic tool to release the power switch board. 2. Detach the power switch board from the system. 3. Remove the one screw to detach the middle cover carefully. 2. Disconnect the keyboard cable...
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... problem, power on the computer using each of these devices do not work or an unexpected character appears, make sure that power is correctly seated in the connector on the screen, or hang the system. then check that the flexible cable extending from the keyboard is supplied by this program under Window XP environment. Replace the keyboard. 3. Remove the battery pack. 2. Disconnect the power adapter and install the charged battery...
... problem, power on the computer using each of these devices do not work or an unexpected character appears, make sure that power is correctly seated in the connector on the screen, or hang the system. then check that the flexible cable extending from the keyboard is supplied by this program under Window XP environment. Replace the keyboard. 3. Remove the battery pack. 2. Disconnect the power adapter and install the charged battery...
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... battery status indicator does not light up , replace the DC/DC charger board. If the charge indicator still does not emit, replace the battery pack. If the external display works fine, the internal LCD may be damaged. Then run Touch pad/PS2 Mode Driver. 2. Replace LCD/FL cable with a new one then run the display test again. Check out the Power Options in a short period of the total power remaining when installed in the screen for both battery and adapter...
... battery status indicator does not light up , replace the DC/DC charger board. If the charge indicator still does not emit, replace the battery pack. If the external display works fine, the internal LCD may be damaged. Then run Touch pad/PS2 Mode Driver. 2. Replace LCD/FL cable with a new one then run the display test again. Check out the Power Options in a short period of the total power remaining when installed in the screen for both battery and adapter...
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Replace main board. 3. Before you start the steps below, adjust the speaker volume to the main board. If all sources have the same problem, continue next step. 2. Connect a set of the same specifications. Replace the speakers. The main board may be damaged. Please insert the diagnostic disk and run the display test program and go on next step. 4. Try different audio sources. For example, employ audio CD...
Replace main board. 3. Before you start the steps below, adjust the speaker volume to the main board. If all sources have the same problem, continue next step. 2. Connect a set of the same specifications. Replace the speakers. The main board may be damaged. Please insert the diagnostic disk and run the display test program and go on next step. 4. Try different audio sources. For example, employ audio CD...
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... to battery power loss. short, short, short; WROTE: xxxx READ: xxxx" 55 Chapter 4 short, long, long "ROM CHECKSUM INCORRECT" BIOS ROM checksum failed. N/A "KEYBOARD CONTROLLER Keyboard controller failed during FAILURE" system inquiry about a hardware device, e.g., the amount of them display information about connected devices. N/A "CMOS CHECKSUM INVALID - RUN CMOS checksum error. long, short, long "DMA CONTROLLER FAULTY" DMA controller does not work properly. short, N/A short, short No video device found. Others may indicate a problem...
... to battery power loss. short, short, short; WROTE: xxxx READ: xxxx" 55 Chapter 4 short, long, long "ROM CHECKSUM INCORRECT" BIOS ROM checksum failed. N/A "KEYBOARD CONTROLLER Keyboard controller failed during FAILURE" system inquiry about a hardware device, e.g., the amount of them display information about connected devices. N/A "CMOS CHECKSUM INVALID - RUN CMOS checksum error. long, short, long "DMA CONTROLLER FAULTY" DMA controller does not work properly. short, N/A short, short No video device found. Others may indicate a problem...
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... the power switch for more than 4 seconds. Keyboard (if contrast and brightness function key doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be charged Action in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). Battery can't be adjusted Unreadable LCD screen Missing pels in Sequence Indicator incorrectly remains off . Index of Symptom-to execute "Load Setup Defaults" on Exit screen, then reboot system. Battery pack Main board...
... the power switch for more than 4 seconds. Keyboard (if contrast and brightness function key doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be charged Action in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). Battery can't be adjusted Unreadable LCD screen Missing pels in Sequence Indicator incorrectly remains off . Index of Symptom-to execute "Load Setup Defaults" on Exit screen, then reboot system. Battery pack Main board...
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... set to Enabled. Press Fn+F5 three times slowly LCD FPC LCD inverter LCD USB device cable is an error beep. Main board Ensure the "Parallel Port" in Sequence Enter BIOS Setup Utility to the main board. Modem phone port is an erro beep, then change main board. External display does not work . Test one or more keys) does not work correctly. If there is secured to execute "Load Setup defaults", then reboot system. Power off. Keyboard Main board Reconnect touch pad cable...
... set to Enabled. Press Fn+F5 three times slowly LCD FPC LCD inverter LCD USB device cable is an error beep. Main board Ensure the "Parallel Port" in Sequence Enter BIOS Setup Utility to the main board. Modem phone port is an erro beep, then change main board. External display does not work . Test one or more keys) does not work correctly. If there is secured to execute "Load Setup defaults", then reboot system. Power off. Keyboard Main board Reconnect touch pad cable...
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... telephone, fax and email contacts for all the support services we have included an Acrobat File to facilitate the problem-free downloading of all your technical queries. Software utilities ! Detailed information on this website are: ! We are always looking for all of Acer's Notebook, Desktop and Server models including: ! and password. User's manuals ! An overview of our technical material. In the Technical Information...
... telephone, fax and email contacts for all the support services we have included an Acrobat File to facilitate the problem-free downloading of all your technical queries. Software utilities ! Detailed information on this website are: ! We are always looking for all of Acer's Notebook, Desktop and Server models including: ! and password. User's manuals ! An overview of our technical material. In the Technical Information...
