Acer V5-571 Series Notebook Touch Service Guide
Page 5
System Utilities BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Menus 2-4 Information 2-4 Main 2-6 Security 2-7 Boot 2-11 Exit 2-12 DOS Flash Utility 2-14 WinFlash Utility 2-14 v Hardware Specifications and Configurations Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 ...
System Utilities BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Menus 2-4 Information 2-4 Main 2-6 Security 2-7 Boot 2-11 Exit 2-12 DOS Flash Utility 2-14 WinFlash Utility 2-14 v Hardware Specifications and Configurations Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 ...
Acer V5-571 Series Notebook Touch Service Guide
Page 6
Removing the HDD Password 2-15 Removing the BIOS Passwords 2-17 Using DMI Utility in DOS Mode 2-18 Using DMI Utility in Windows Mode 2-20 Chapter 3 - Machine Maintenance Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 ...
Removing the HDD Password 2-15 Removing the BIOS Passwords 2-17 Using DMI Utility in DOS Mode 2-18 Using DMI Utility in Windows Mode 2-20 Chapter 3 - Machine Maintenance Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 ...
Acer V5-571 Series Notebook Touch Service Guide
Page 8
... Intermittent Problems 4-18 Undetermined Problems 4-18 Error Codes 4-19 POST Codes 4-25 Chapter 5 - Jumper and Connector Locations Mainboard Layout 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing the BIOS Passwords 5-5 Performing a BIOS Recovery 5-6 Chapter 6 - Online Support Information viii FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 Main Assembly 6-4 LCD Assembly 6-6 Chapter 7 - Test Compatible Components Microsoft...
... Intermittent Problems 4-18 Undetermined Problems 4-18 Error Codes 4-19 POST Codes 4-25 Chapter 5 - Jumper and Connector Locations Mainboard Layout 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing the BIOS Passwords 5-5 Performing a BIOS Recovery 5-6 Chapter 6 - Online Support Information viii FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 Main Assembly 6-4 LCD Assembly 6-6 Chapter 7 - Test Compatible Components Microsoft...
Acer V5-571 Series Notebook Touch Service Guide
Page 10
... Diagram 1-21 Specification Tables 1-22 Computer Specifications 1-22 Processor 1-23 Processor Specifications 1-24 System Memory 1-25 Graphics Controller 1-26 VRAM (Discrete models only 1-26 System BIOS 1-26 Keyboard 1-27 Hard Disk Drive 1-27 Super-Multi Drive 1-28 Card Reader 1-29 LCD Panel 1-29 Supported Display Resolutions 1-30 1-2
... Diagram 1-21 Specification Tables 1-22 Computer Specifications 1-22 Processor 1-23 Processor Specifications 1-24 System Memory 1-25 Graphics Controller 1-26 VRAM (Discrete models only 1-26 System BIOS 1-26 Keyboard 1-27 Hard Disk Drive 1-27 Super-Multi Drive 1-28 Card Reader 1-29 LCD Panel 1-29 Supported Display Resolutions 1-30 1-2
Acer V5-571 Series Notebook Touch Service Guide
Page 15
... 720p HD audio/video recording Wireless and networking 0 WLAN: Acer InviLink™ Nplify™ 802.11a/b/g/n Wi-Fi CERTIFIED™ Supports Acer SignalUp™ wireless technology LAN on Feature Port (thru bundled Y Cable):... Gigabit Ethernet, Wake-on-LAN ready Realtek RTL8411AA-CG controller Privacy Control 0 BIOS supervisor, user, and HDD...
... 720p HD audio/video recording Wireless and networking 0 WLAN: Acer InviLink™ Nplify™ 802.11a/b/g/n Wi-Fi CERTIFIED™ Supports Acer SignalUp™ wireless technology LAN on Feature Port (thru bundled Y Cable):... Gigabit Ethernet, Wake-on-LAN ready Realtek RTL8411AA-CG controller Privacy Control 0 BIOS supervisor, user, and HDD...
Acer V5-571 Series Notebook Touch Service Guide
Page 34
and 3.0 ASF specification v2.0 or later PCI Express base specification revision 2.1 PCI BIOS specification revision 2.1 BIOS Boot specification v1.01 Simple boot flag specification v2.1 System management bus specification v2.0 AHCI...HF 1 GB 900 MHz DDR3 2 GB 900 MHz DDR3 System BIOS Item BIOS vendor BIOS version BIOS ROM type BIOS ROM size Protocols supported Specification Phoenix v2.03 Hardware 8 MB Legacy BIOS and EFI architectures ACPI 3.0b compliance PXE specification v2.1 ...
and 3.0 ASF specification v2.0 or later PCI Express base specification revision 2.1 PCI BIOS specification revision 2.1 BIOS Boot specification v1.01 Simple boot flag specification v2.1 System management bus specification v2.0 AHCI...HF 1 GB 900 MHz DDR3 2 GB 900 MHz DDR3 System BIOS Item BIOS vendor BIOS version BIOS ROM type BIOS ROM size Protocols supported Specification Phoenix v2.03 Hardware 8 MB Legacy BIOS and EFI architectures ACPI 3.0b compliance PXE specification v2.1 ...
Acer V5-571 Series Notebook Touch Service Guide
Page 72
BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Menus 2-4 Information 2-4 Main 2-6 Security 2-7 Boot 2-11 Exit 2-12 BIOS Flash Utilities 2-13 DOS Flash Utility 2-14 WinFlash Utility 2-14 Remove HDD/BIOS Password Utilities 2-15 Removing the HDD Password 2-15 Removing the BIOS Passwords 2-17 Using DMI Utility 2-18 Using DMI Utility in DOS Mode 2-18 Using DMI Utility in Windows Mode 2-20 Using LAN EEPROM Utility 2-21 2-2
BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS Menus 2-4 Information 2-4 Main 2-6 Security 2-7 Boot 2-11 Exit 2-12 BIOS Flash Utilities 2-13 DOS Flash Utility 2-14 WinFlash Utility 2-14 Remove HDD/BIOS Password Utilities 2-15 Removing the HDD Password 2-15 Removing the BIOS Passwords 2-17 Using DMI Utility 2-18 Using DMI Utility in DOS Mode 2-18 Using DMI Utility in Windows Mode 2-20 Using LAN EEPROM Utility 2-21 2-2
Acer V5-571 Series Notebook Touch Service Guide
Page 73
...Information Main Security Boot Exit Perform the following actions to navigate through the BIOS Setup Utility: Press to select items in the menu bar. Press to select an item in the menu screen or.... NOTE: NOTE: Parameter values enclosed in an option box. Press F5 or F6 to change the boot device without entering the BIOS Setup Utility, set the parameter to Enabled. If configuration problems occur, the setup utility may need to run . To change the parameter value....
...Information Main Security Boot Exit Perform the following actions to navigate through the BIOS Setup Utility: Press to select items in the menu bar. Press to select an item in the menu screen or.... NOTE: NOTE: Parameter values enclosed in an option box. Press F5 or F6 to change the boot device without entering the BIOS Setup Utility, set the parameter to Enabled. If configuration problems occur, the setup utility may need to run . To change the parameter value....
Acer V5-571 Series Notebook Touch Service Guide
Page 74
... installed hard drive HDD Serial Number Serial number of the installed hard drive ATAPI Model Name Model name of the installed optical device System BIOS Version Current system BIOS version GOP Version Current GOP version of the system KBC Version Current keyboard controller version Serial Number Serial number of the computer Asset... Tag Number Asset tag number of the computer's hardware information. Hardware Information Table 2-1. Actual values can vary depending on the computer model. BIOS Menus 0 This section describes the Phoenix SecureCore Tiano...
... installed hard drive HDD Serial Number Serial number of the installed hard drive ATAPI Model Name Model name of the installed optical device System BIOS Version Current system BIOS version GOP Version Current GOP version of the system KBC Version Current keyboard controller version Serial Number Serial number of the computer Asset... Tag Number Asset tag number of the computer's hardware information. Hardware Information Table 2-1. Actual values can vary depending on the computer model. BIOS Menus 0 This section describes the Phoenix SecureCore Tiano...
Acer V5-571 Series Notebook Touch Service Guide
Page 76
... 0 Use this tab to set the SATA controller mode Format/Option Format: HH:MM:SS (hour:minute:second) Format: MM/DD/YYYY (month/day/year) - - BIOS Main Parameter Description System Time System time expressed in 24-hour format System Date System date Total Memory Video Memory Graphic Mode Total system memory...
... 0 Use this tab to set the SATA controller mode Format/Option Format: HH:MM:SS (hour:minute:second) Format: MM/DD/YYYY (month/day/year) - - BIOS Main Parameter Description System Time System time expressed in 24-hour format System Date System date Total Memory Video Memory Graphic Mode Total system memory...
Acer V5-571 Series Notebook Touch Service Guide
Page 77
...signature databases (PK, KEK, db, dbx). Enabled or Disabled Standard or Custom System Utilities 2-7 Custom mode provides option to factory defaults. BIOS Security Table 2-3. Standard mode restores the firmware settings to select between two secure boot modes in firmware setup. Figure 2-3. Option Clear or ...Set Clear or Set Clear or Set - - - BIOS Security Parameter Supervisor Password Is User Password Is HDD Password State Set Supervisor Password Set User Password Set HDD Password Password on Boot Secure...
...signature databases (PK, KEK, db, dbx). Enabled or Disabled Standard or Custom System Utilities 2-7 Custom mode provides option to factory defaults. BIOS Security Table 2-3. Standard mode restores the firmware settings to select between two secure boot modes in firmware setup. Figure 2-3. Option Clear or ...Set Clear or Set Clear or Set - - - BIOS Security Parameter Supervisor Password Is User Password Is HDD Password State Set Supervisor Password Set User Password Set HDD Password Password on Boot Secure...
Acer V5-571 Series Notebook Touch Service Guide
Page 78
... is required to configure this parameter. Note: An administrator password is required to configure this parameter. Option - - - Resetting the BIOS password may require the user to return the computer to launch an UEFI application from the FAT32 EFI partition on your hard drive or... Boot to Factory Default Option to set the secure boot mode to clear all Secure Boot signature databases (PK, KEK, db, dbx). BIOS Security (Continued) Parameter Description Erase all Secure Boot Setting Option to standard mode which restores the factory defaults. NOTE: NOTE: When prompted ...
... is required to configure this parameter. Note: An administrator password is required to configure this parameter. Option - - - Resetting the BIOS password may require the user to return the computer to launch an UEFI application from the FAT32 EFI partition on your hard drive or... Boot to Factory Default Option to set the secure boot mode to clear all Secure Boot signature databases (PK, KEK, db, dbx). BIOS Security (Continued) Parameter Description Erase all Secure Boot Setting Option to standard mode which restores the factory defaults. NOTE: NOTE: When prompted ...
Acer V5-571 Series Notebook Touch Service Guide
Page 79
... field and press Enter. Set Supervisor Password 2. Press F10 to save changes and exit from the BIOS Setup Utility. The Set _______ Password dialog box appears. Press F10 to save changes and exit from the BIOS Setup Utility. Retype the password in the Enter New Password and Confirm New Password fields. 4. Set...
... field and press Enter. Set Supervisor Password 2. Press F10 to save changes and exit from the BIOS Setup Utility. The Set _______ Password dialog box appears. Press F10 to save changes and exit from the BIOS Setup Utility. Retype the password in the Enter New Password and Confirm New Password fields. 4. Set...
Acer V5-571 Series Notebook Touch Service Guide
Page 80
... in the Confirm New Password field. Press F10 to highlight a Set _______ Password parameter and press Enter. Press to save changes and exit from the BIOS Setup Utility. 2-10 System Utilities Press Enter. Set Supervisor Password Enter Current Password [ ] Enter New Password [ ] Confirm New Password [ ] Figure 2-6. Retype the password in the...
... in the Confirm New Password field. Press F10 to highlight a Set _______ Password parameter and press Enter. Press to save changes and exit from the BIOS Setup Utility. 2-10 System Utilities Press Enter. Set Supervisor Password Enter Current Password [ ] Enter New Password [ ] Confirm New Password [ ] Figure 2-6. Retype the password in the...
Acer V5-571 Series Notebook Touch Service Guide
Page 81
... Parameter Boot Mode Secure Boot Description Option Option to move it up or down the list. UEFI or Legacy BIOS Option to boot the operating system. Optical disc drive 3. Network boot 4. Figure 2-8. Boot 0 Use this tab to set the preferred drive... sequence in the following order: 1. External USB optical drive 6. External USB hard drive 5. BIOS Boot Table 2-8. Enabled or Disabled System Utilities 2-11 By default, the computer searches for boot devices in which the Setup Utility attempts to enable or...
... Parameter Boot Mode Secure Boot Description Option Option to move it up or down the list. UEFI or Legacy BIOS Option to boot the operating system. Optical disc drive 3. Network boot 4. Figure 2-8. Boot 0 Use this tab to set the preferred drive... sequence in the following order: 1. External USB optical drive 6. External USB hard drive 5. BIOS Boot Table 2-8. Enabled or Disabled System Utilities 2-11 By default, the computer searches for boot devices in which the Setup Utility attempts to enable or...
Acer V5-571 Series Notebook Touch Service Guide
Page 82
Exit Parameters Parameter Description Exit Saving Changes Close the BIOS Setup Utility and save or discard changes and close the BIOS Setup Utility. Exit 0 Use the Exit tab to save the setup changes. Exit Discarding Changes Close the BIOS Setup Utility without saving the setup changes. Load Setup Default Load the default values for all setup items. Discard Changes Load the previous values for all setup items. Save Changes Save the setup changes. 2-12 System Utilities Figure 2-9. BIOS Exit Table 2-9.
Exit Parameters Parameter Description Exit Saving Changes Close the BIOS Setup Utility and save or discard changes and close the BIOS Setup Utility. Exit 0 Use the Exit tab to save the setup changes. Exit Discarding Changes Close the BIOS Setup Utility without saving the setup changes. Load Setup Default Load the default values for all setup items. Discard Changes Load the previous values for all setup items. Save Changes Save the setup changes. 2-12 System Utilities Figure 2-9. BIOS Exit Table 2-9.
Acer V5-571 Series Notebook Touch Service Guide
Page 83
...Release the Fn + Esc keys after POST. NOTE: NOTE: Do not install memory related drivers (XMS, EMS, DPMI) when Flash is the BIOS recovery hotkey), then press the power button. 4. Perform the following conditions: New versions of system programs New features ...or options Restore a BIOS when it becomes corrupted. Insert the USB device containing the BIOS file and the Crisis Recovery disk files to update the system BIOS Flash ROM. BIOS Flash Utilities 0 BIOS Flash memory updates are required for the following to finish...
...Release the Fn + Esc keys after POST. NOTE: NOTE: Do not install memory related drivers (XMS, EMS, DPMI) when Flash is the BIOS recovery hotkey), then press the power button. 4. Perform the following conditions: New versions of system programs New features ...or options Restore a BIOS when it becomes corrupted. Insert the USB device containing the BIOS file and the Crisis Recovery disk files to update the system BIOS Flash ROM. BIOS Flash Utilities 0 BIOS Flash memory updates are required for the following to finish...
Acer V5-571 Series Notebook Touch Service Guide
Page 84
Insert the USB HDD and reboot computer. 4. Double click the WinFlash executable file. 2. Select Boot Menu to position 1. WinFlash Utility 0 Perform the following to use the WinFlash Utility: 1. Example: If using USB HDD to Update BIOS, move USB HDD to modify boot priority order. Click OK to update BIOS. Figure 2-10. DOS Flash Utility 0 Perform the following to use the DOS Flash Utility: 1. BIOS Boot 3. Execute to begin the update. 2-14 System Utilities Press F2 during boot to enter Setup Menu. 2.
Insert the USB HDD and reboot computer. 4. Double click the WinFlash executable file. 2. Select Boot Menu to position 1. WinFlash Utility 0 Perform the following to use the WinFlash Utility: 1. Example: If using USB HDD to Update BIOS, move USB HDD to modify boot priority order. Click OK to update BIOS. Figure 2-10. DOS Flash Utility 0 Perform the following to use the DOS Flash Utility: 1. BIOS Boot 3. Execute to begin the update. 2-14 System Utilities Press F2 during boot to enter Setup Menu. 2.
Acer V5-571 Series Notebook Touch Service Guide
Page 85
Type the following command: A\> unlock6 XXXXX 00 Figure 2-12. Unlock Key Code 3. Password Encoding System Utilities 2-15 Password Error Status To reset the HDD password: 1. Remove HDD/BIOS Password Utilities 0 This section explains how to display the command options. Removing the HDD Password 0 NOTE: NOTE: If the incorrect HDD password is entered three times in a DOS environment. 2. Open the computer in succession, an error is generated. (Figure 2-11) Password Error Status HDD password error code Figure 2-11. Press Enter to remove the HDD and BIOS passwords. Figure 2-13.
Type the following command: A\> unlock6 XXXXX 00 Figure 2-12. Unlock Key Code 3. Password Encoding System Utilities 2-15 Password Error Status To reset the HDD password: 1. Remove HDD/BIOS Password Utilities 0 This section explains how to display the command options. Removing the HDD Password 0 NOTE: NOTE: If the incorrect HDD password is entered three times in a DOS environment. 2. Open the computer in succession, an error is generated. (Figure 2-11) Password Error Status HDD password error code Figure 2-11. Press Enter to remove the HDD and BIOS passwords. Figure 2-13.
Acer V5-571 Series Notebook Touch Service Guide
Page 87
... Use an electrical conductivity tool to short the clear password hardware gap (G2201) located on the mainboard. If no password prompt appears, the BIOS passwords have been cleared. 10. Press F10 to save the changes you need to short the two contacts on the computer. 7. Shut down...the DIMM2 slot is occupied, remove the installed DIMM module and locate the G2201 gap. 4. If the prompt appears, repeat steps 4-9 until the BIOS passwords have been cleared. System Utilities 2-17 Press F9 to turn on the hardware gap together. 5. Reinstall the DIMM module, DIMM cover and ...
... Use an electrical conductivity tool to short the clear password hardware gap (G2201) located on the mainboard. If no password prompt appears, the BIOS passwords have been cleared. 10. Press F10 to save the changes you need to short the two contacts on the computer. 7. Shut down...the DIMM2 slot is occupied, remove the installed DIMM module and locate the G2201 gap. 4. If the prompt appears, repeat steps 4-9 until the BIOS passwords have been cleared. System Utilities 2-17 Press F9 to turn on the hardware gap together. 5. Reinstall the DIMM module, DIMM cover and ...