Acer V5-471 Notebook Service Guide
Page 5
CHAPTER 1 Hardware Specifications Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 Open Front View 1-11 Close Front ...
CHAPTER 1 Hardware Specifications Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 Open Front View 1-11 Close Front ...
Acer V5-471 Notebook Service Guide
Page 6
...Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Battery Pack 3-9 Removing the DIMM Cover 3-10 Removing the DIMM Modules 3-11 Removing the ODD Module 3-12 Removing the Keyboard 3-15 Main Unit Disassembly Process...26 Removing the Mainboard 3-28 Removing the Thermal Module 3-31 Removing the DC In Module 3-33 Removing the Battery Connector 3-34 Removing the Speaker Module 3-35 Removing the LCD Module 3-37 vi
...Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Battery Pack 3-9 Removing the DIMM Cover 3-10 Removing the DIMM Modules 3-11 Removing the ODD Module 3-12 Removing the Keyboard 3-15 Main Unit Disassembly Process...26 Removing the Mainboard 3-28 Removing the Thermal Module 3-31 Removing the DC In Module 3-33 Removing the Battery Connector 3-34 Removing the Speaker Module 3-35 Removing the LCD Module 3-37 vi
Acer V5-471 Notebook Service Guide
Page 7
...50 Reinstalling the LCD Bezel 3-51 Main Unit Reassembly Process 3-52 Reinstalling the LCD Module 3-52 Reinstalling the Speaker Module 3-54 Reinstalling the Battery Connector 3-56 Reinstalling the DC In Module 3-57 Reinstalling the Thermal Module 3-58 Reinstalling the Mainboard 3-60 Reinstalling the WLAN Module 3-63 Reinstalling... the Keyboard 3-72 Reinstalling the ODD Module 3-74 Reinstalling the DIMM Modules 3-77 Reinstalling the DIMM Cover 3-78 Reinstalling the Battery Pack 3-79 CHAPTER 4 Troubleshooting Introduction 4-3 General Information 4-3 Power On Issues 4-4 vii
...50 Reinstalling the LCD Bezel 3-51 Main Unit Reassembly Process 3-52 Reinstalling the LCD Module 3-52 Reinstalling the Speaker Module 3-54 Reinstalling the Battery Connector 3-56 Reinstalling the DC In Module 3-57 Reinstalling the Thermal Module 3-58 Reinstalling the Mainboard 3-60 Reinstalling the WLAN Module 3-63 Reinstalling... the Keyboard 3-72 Reinstalling the ODD Module 3-74 Reinstalling the DIMM Modules 3-77 Reinstalling the DIMM Cover 3-78 Reinstalling the Battery Pack 3-79 CHAPTER 4 Troubleshooting Introduction 4-3 General Information 4-3 Power On Issues 4-4 vii
Acer V5-471 Notebook Service Guide
Page 12
Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 Open Front View 1-11 Close Front ...
Features 1-5 Operating System 1-5 Platform 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 Open Front View 1-11 Close Front ...
Acer V5-471 Notebook Service Guide
Page 17
...215;480 resolution online video calls Wireless and networking 0 WLAN: IEEE 802.11b/g/n Supports Acer SignalUp technology LAN on Feature Port (thru bundled Y Cable): Gigabit Ethernet, Wake-on-LAN ready ...;BIOS supervisor, user, and HDD passwords Kensington lock slot Power Adapter and Battery 0 19 V 3-pin 65 W AC adapter 4-Cell 2.8 Ah Li-ion battery pack Battery life: 4 hours Charging period: 1.5 to 2 hours for ...
...215;480 resolution online video calls Wireless and networking 0 WLAN: IEEE 802.11b/g/n Supports Acer SignalUp technology LAN on Feature Port (thru bundled Y Cable): Gigabit Ethernet, Wake-on-LAN ready ...;BIOS supervisor, user, and HDD passwords Kensington lock slot Power Adapter and Battery 0 19 V 3-pin 65 W AC adapter 4-Cell 2.8 Ah Li-ion battery pack Battery life: 4 hours Charging period: 1.5 to 2 hours for ...
Acer V5-471 Notebook Service Guide
Page 20
...; Height: 342 x 245 x 19.9mm (13.46× 9.64 × 0.78 in) Weight 0 1.97 kg (4.343 lb) (including battery) for UMA models 2.01 kg (4.431 lb) (including battery) for Discrete models Environment 0 Temperature: Operating: 0 to 40 °C Non-operating: -20 to 60...
...; Height: 342 x 245 x 19.9mm (13.46× 9.64 × 0.78 in) Weight 0 1.97 kg (4.343 lb) (including battery) for UMA models 2.01 kg (4.431 lb) (including battery) for Discrete models Environment 0 Temperature: Operating: 0 to 40 °C Non-operating: -20 to 60...
Acer V5-471 Notebook Service Guide
Page 22
... Description Supports MMC, MMCplus and SD cards. Close Front View No. Icon Item 1 Multi-in AC mode. Blinking amber: The battery is in power-saving mode. Note: Only one card can operate at any given time. Indicates the computer's power status. Blue: The computer is ...
... Description Supports MMC, MMCplus and SD cards. Close Front View No. Icon Item 1 Multi-in AC mode. Blinking amber: The battery is in power-saving mode. Note: Only one card can operate at any given time. Indicates the computer's power status. Blue: The computer is ...
Acer V5-471 Notebook Service Guide
Page 25
Base View No. Icon Item 1 Battery pack 2 Battery release latch Description Provides power to the computer when the power cord is unplugged. Releases the battery for removal. 3 DIMM compartment Houses the computer's memory modules. 4 Speaker Outputs sounds. Hardware Specifications and Configurations 1-15 Base View 0 Figure 1-5. Base View Table 1-5.
Base View No. Icon Item 1 Battery pack 2 Battery release latch Description Provides power to the computer when the power cord is unplugged. Releases the battery for removal. 3 DIMM compartment Houses the computer's memory modules. 4 Speaker Outputs sounds. Hardware Specifications and Configurations 1-15 Base View 0 Figure 1-5. Base View Table 1-5.
Acer V5-471 Notebook Service Guide
Page 33
... Dimensions Width 34.2 cm 13.46 in Depth 24.5 cm 9.64 in Height 1.99 cm 0.78 in Weight (equipped with 6-cell 1.97 kg for UMA battery pack, HDD, and ODD) 2.01 kg for Discrete 4.343 lb for UMA 4.431 lb for Discrete Input power Operating voltage 19 V, 65 W Operating current (max...
... Dimensions Width 34.2 cm 13.46 in Depth 24.5 cm 9.64 in Height 1.99 cm 0.78 in Weight (equipped with 6-cell 1.97 kg for UMA battery pack, HDD, and ODD) 2.01 kg for Discrete 4.343 lb for UMA 4.431 lb for Discrete Input power Operating voltage 19 V, 65 W Operating current (max...
Acer V5-471 Notebook Service Guide
Page 43
...USB 3.0 - Flashes blue when there is hard drive activity. One (left side) USB 3.0 - AC adapter disconnected: Blinking amber: Battery charge is in critically low state Indicator off . Integrated in the Mobile Intel® HM70/HM77 Express Chipset USB 2.0 - USB ... and location of slot Supported card Specification PCI Express Mini Card 1 WLAN or WiMAX module System LED Indicators Item Power status Battery status HDD activity Wireless connectivity Specification Solid blue: The computer is turned on. Blinking amber: The computer...
...USB 3.0 - Flashes blue when there is hard drive activity. One (left side) USB 3.0 - AC adapter disconnected: Blinking amber: Battery charge is in critically low state Indicator off . Integrated in the Mobile Intel® HM70/HM77 Express Chipset USB 2.0 - USB ... and location of slot Supported card Specification PCI Express Mini Card 1 WLAN or WiMAX module System LED Indicators Item Power status Battery status HDD activity Wireless connectivity Specification Solid blue: The computer is turned on. Blinking amber: The computer...
Acer V5-471 Notebook Service Guide
Page 44
Battery Pack Item Vendor and models Battery type Pack capacity Number of battery cell Package configuration AC Adapter Item Input rating Input AC current (max) Output Specification SANYO AL12A32 Li-Ion 4S1P Lithium-ion 2600 mAh 4 3S2P Specification 65 W 100-240 V, 1.6 A, 50-60 Hz 19 V, 3.42 A 1-34 Hardware Specifications and Configurations
Battery Pack Item Vendor and models Battery type Pack capacity Number of battery cell Package configuration AC Adapter Item Input rating Input AC current (max) Output Specification SANYO AL12A32 Li-Ion 4S1P Lithium-ion 2600 mAh 4 3S2P Specification 65 W 100-240 V, 1.6 A, 50-60 Hz 19 V, 3.42 A 1-34 Hardware Specifications and Configurations
Acer V5-471 Notebook Service Guide
Page 73
If battery pack does not contain power to run Flash. 1. NOTE: NOTE: Use AC adaptor power supply when running Flash utility. Perform the following conditions: ...
If battery pack does not contain power to run Flash. 1. NOTE: NOTE: Use AC adaptor power supply when running Flash utility. Perform the following conditions: ...
Acer V5-471 Notebook Service Guide
Page 77
.... 10. After the BIOS POST, remove the tool from the computer. 2. Use an electrical conductivity tool to turn on the hardware gap together. 5. Remove the battery pack and DIMM cover. 3. Reinstall the DIMM module, DIMM cover and battery pack. 9. If the prompt appears, repeat steps 4-9 until the BIOS passwords have been cleared.
.... 10. After the BIOS POST, remove the tool from the computer. 2. Use an electrical conductivity tool to turn on the hardware gap together. 5. Remove the battery pack and DIMM cover. 3. Reinstall the DIMM module, DIMM cover and battery pack. 9. If the prompt appears, repeat steps 4-9 until the BIOS passwords have been cleared.
Acer V5-471 Notebook Service Guide
Page 80
... 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Battery Pack 3-9 Removing the DIMM Cover 3-10 Removing the DIMM Modules 3-11 Removing the ODD Module 3-12 Removing the Keyboard 3-15 ...WLAN Module 3-26 Removing the Mainboard 3-28 Removing the Thermal Module 3-31 Removing the DC In Module 3-33 Removing the Battery Connector 3-34 Removing the Speaker Module 3-35 Removing the LCD Module 3-37 LCD Module Disassembly Process 3-39 LCD Module ...
... 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Battery Pack 3-9 Removing the DIMM Cover 3-10 Removing the DIMM Modules 3-11 Removing the ODD Module 3-12 Removing the Keyboard 3-15 ...WLAN Module 3-26 Removing the Mainboard 3-28 Removing the Thermal Module 3-31 Removing the DC In Module 3-33 Removing the Battery Connector 3-34 Removing the Speaker Module 3-35 Removing the LCD Module 3-37 LCD Module Disassembly Process 3-39 LCD Module ...
Acer V5-471 Notebook Service Guide
Page 81
... Camera Board 3-50 Reinstalling the LCD Bezel 3-51 Main Unit Reassembly Process 3-52 Reinstalling the LCD Module 3-52 Reinstalling the Speaker Module 3-54 Reinstalling the Battery Connector 3-56 Reinstalling the DC In Module 3-57 Reinstalling the Thermal Module 3-58 Reinstalling the Mainboard 3-60 Reinstalling the WLAN Module 3-63 Reinstalling the HDD... Module Reassembly Process 3-72 Reinstalling the Keyboard 3-72 Reinstalling the ODD Module 3-74 Reinstalling the DIMM Modules 3-77 Reinstalling the DIMM Cover 3-78 Reinstalling the Battery Pack 3-79 3-3
... Camera Board 3-50 Reinstalling the LCD Bezel 3-51 Main Unit Reassembly Process 3-52 Reinstalling the LCD Module 3-52 Reinstalling the Speaker Module 3-54 Reinstalling the Battery Connector 3-56 Reinstalling the DC In Module 3-57 Reinstalling the Thermal Module 3-58 Reinstalling the Mainboard 3-60 Reinstalling the WLAN Module 3-63 Reinstalling the HDD... Module Reassembly Process 3-72 Reinstalling the Keyboard 3-72 Reinstalling the ODD Module 3-74 Reinstalling the DIMM Modules 3-77 Reinstalling the DIMM Cover 3-78 Reinstalling the Battery Pack 3-79 3-3
Acer V5-471 Notebook Service Guide
Page 87
Figure 3-3. Machine Maintenance 3-9 Removing the Battery Pack 0 1. Lift the battery pack from its bay (2). Turn the computer over so that the base is facing up. 2. Slide and hold the battery release latch to release the battery pack (1). 3. Battery Pack NOTE: NOTE: The battery has been highlighted with the yellow rectangle in Figure 3-3. Detach the battery and follow local regulations for disposal.
Figure 3-3. Machine Maintenance 3-9 Removing the Battery Pack 0 1. Lift the battery pack from its bay (2). Turn the computer over so that the base is facing up. 2. Slide and hold the battery release latch to release the battery pack (1). 3. Battery Pack NOTE: NOTE: The battery has been highlighted with the yellow rectangle in Figure 3-3. Detach the battery and follow local regulations for disposal.
Acer V5-471 Notebook Service Guide
Page 88
DIMM Cover Screws Table 3-4. Figure 3-4. Insert a non-marring plastic scribe on page 3-9. 2. Screws Step DIMM Cover Disassembly Screw M2.5 × L5 Quantity 2 Screw Type 3. Removing the DIMM Cover 0 1. Remove the two screws securing the DIMM cover to release the DIMM cover, and then detach the cover from the computer. 3-10 Figure 3-5. DIMM Cover Machine Maintenance Perform the "Removing the Battery Pack" procedure described on the base door's notch to the lower case assembly.
DIMM Cover Screws Table 3-4. Figure 3-4. Insert a non-marring plastic scribe on page 3-9. 2. Screws Step DIMM Cover Disassembly Screw M2.5 × L5 Quantity 2 Screw Type 3. Removing the DIMM Cover 0 1. Remove the two screws securing the DIMM cover to release the DIMM cover, and then detach the cover from the computer. 3-10 Figure 3-5. DIMM Cover Machine Maintenance Perform the "Removing the Battery Pack" procedure described on the base door's notch to the lower case assembly.
Acer V5-471 Notebook Service Guide
Page 90
Remove the screw securing the ODD module to the lower case assembly. Figure 3-7. Removing the ODD Module 0 1. ODD Module Screw Table 3-7. Gently pull out the ODD module from the ODD drive bay. 3-12 Figure 3-8. ODD Module Machine Maintenance Perform the "Removing the Battery Pack" procedure described on page 3-9. 2. Screw Step ODD Module Disassembly Screw M2.5 × L5 Quantity 1 Screw Type 3.
Remove the screw securing the ODD module to the lower case assembly. Figure 3-7. Removing the ODD Module 0 1. ODD Module Screw Table 3-7. Gently pull out the ODD module from the ODD drive bay. 3-12 Figure 3-8. ODD Module Machine Maintenance Perform the "Removing the Battery Pack" procedure described on page 3-9. 2. Screw Step ODD Module Disassembly Screw M2.5 × L5 Quantity 1 Screw Type 3.
Acer V5-471 Notebook Service Guide
Page 93
Perform the "Removing the Battery Pack" procedure described on page 3-12. 3. Perform the "Removing the ODD Module" procedure described on page 3-9. 2. Figure 3-12. Upper Case Screw - Base Side Table 3-12. ...
Perform the "Removing the Battery Pack" procedure described on page 3-12. 3. Perform the "Removing the ODD Module" procedure described on page 3-9. 2. Figure 3-12. Upper Case Screw - Base Side Table 3-12. ...
Acer V5-471 Notebook Service Guide
Page 95
... Module/Upper Case Disassembly Upper Case Disassembly Touchpad Board Disassembly Power Button Board Disassembly WLAN Module Disassembly Speaker Module Disassembly Mainboard Disassembly Thermal Module Disassembly Battery Connector Disassembly LCD Module Disassembly Screw M2.5 × L5 M2.5 × L5 M2 × L3 M2 × L3 M2 × ...× L3 M2 × L3 - Main Unit Disassembly Flowchart Table 3-15. M2 × L3 M2.5 × L5 M2 × 3 Quantity 17 3 3 1 1 4 1 5 2 1 1 Acer Part Number 86.00J51.535 86.00J51.535 86.9A552.3R0 86.9A552.3R0 86.9A552.3R0 86.9A552.3R0 86.9A552.3R0 - 86.9A552...
... Module/Upper Case Disassembly Upper Case Disassembly Touchpad Board Disassembly Power Button Board Disassembly WLAN Module Disassembly Speaker Module Disassembly Mainboard Disassembly Thermal Module Disassembly Battery Connector Disassembly LCD Module Disassembly Screw M2.5 × L5 M2.5 × L5 M2 × L3 M2 × L3 M2 × ...× L3 M2 × L3 - Main Unit Disassembly Flowchart Table 3-15. M2 × L3 M2.5 × L5 M2 × 3 Quantity 17 3 3 1 1 4 1 5 2 1 1 Acer Part Number 86.00J51.535 86.00J51.535 86.9A552.3R0 86.9A552.3R0 86.9A552.3R0 86.9A552.3R0 86.9A552.3R0 - 86.9A552...