Acer V5-471 Notebook Service Guide
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... 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 Open Front View 1-11 Close Front View 1-12 Left View 1-13 Right View 1-14 Base View 1-15 Touchpad Basics 1-16 Keyboard 1-17 D2D Recovery 1-21 System Block Diagram 1-22 Specification Tables 1-23 CHAPTER 2 System Utilities BIOS Setup Utility...
... 1-5 System Memory 1-5 Display 1-5 Graphics 1-5 Storage Subsystem 1-6 Audio Subsystem 1-6 Communication 1-7 Privacy Control 1-7 Power Adapter and Battery 1-7 Keyboard and Pointing Device 1-7 I/O Ports 1-8 Software and Tools 1-8 Warranty 1-10 Dimensions and Weight 1-10 Environment 1-10 Notebook Tour 1-11 Open Front View 1-11 Close Front View 1-12 Left View 1-13 Right View 1-14 Base View 1-15 Touchpad Basics 1-16 Keyboard 1-17 D2D Recovery 1-21 System Block Diagram 1-22 Specification Tables 1-23 CHAPTER 2 System Utilities BIOS Setup Utility...
Acer V5-471 Notebook Service Guide
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...2-12 BIOS Flash Utilities 2-13 DOS Flash Utility 2-14 WinFlash Utility 2-14 Remove HDD/BIOS Password Utilities 2-15 Removing the HDD Password 2-15 Removing the BIOS Passwords 2-16 Clearing the BIOS Passwords 2-17 Using DMI Tools 2-18 LAN EEPROM Utility 2-18 CHAPTER 3 Machine Maintenance Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Battery Pack 3-9 Removing the DIMM Cover 3-10...
...2-12 BIOS Flash Utilities 2-13 DOS Flash Utility 2-14 WinFlash Utility 2-14 Remove HDD/BIOS Password Utilities 2-15 Removing the HDD Password 2-15 Removing the BIOS Passwords 2-16 Clearing the BIOS Passwords 2-17 Using DMI Tools 2-18 LAN EEPROM Utility 2-18 CHAPTER 3 Machine Maintenance Machine Disassembly and Replacement 3-5 Recommended Equipment 3-5 Replacement Requirements 3-5 Pre-disassembly Instructions 3-6 Disassembly Process 3-7 External Module Disassembly Process 3-8 External Modules Disassembly Flowchart 3-8 Removing the Battery Pack 3-9 Removing the DIMM Cover 3-10...
Acer V5-471 Notebook Service Guide
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... Notebook Tour 1-11 Open Front View 1-11 Close Front View 1-12 Left View 1-13 Right View 1-14 Base View 1-15 Touchpad Basics 1-16 Keyboard 1-17 D2D Recovery 1-21 System Block Diagram 1-22 Specification Tables 1-23 Computer Specifications 1-23 Processor 1-24 Processor Specifications 1-25 System Memory 1-25 Graphics Controller 1-26 VRAM (Discrete models only 1-26 System BIOS 1-27 Keyboard 1-27 Hard Disk Drive 1-28 Super-Multi Drive 1-29 Card Reader 1-29 LCD Panel...
... Notebook Tour 1-11 Open Front View 1-11 Close Front View 1-12 Left View 1-13 Right View 1-14 Base View 1-15 Touchpad Basics 1-16 Keyboard 1-17 D2D Recovery 1-21 System Block Diagram 1-22 Specification Tables 1-23 Computer Specifications 1-23 Processor 1-24 Processor Specifications 1-25 System Memory 1-25 Graphics Controller 1-26 VRAM (Discrete models only 1-26 System BIOS 1-27 Keyboard 1-27 Hard Disk Drive 1-28 Super-Multi Drive 1-29 Card Reader 1-29 LCD Panel...
Acer V5-471 Notebook Service Guide
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...;Two DDR3 1333 MHz DIMM slots 8 GB maximum memory capacity (using two 4 GB modules) Supports dual channel Display 0 14-inch High Definition WXGA LED LCD 1366×768 resolution, 16:9 aspect ratio 16.7 million colors, 200-nit brightness Graphics 0 Graphics controller: UMA: Integrated in the...
...;Two DDR3 1333 MHz DIMM slots 8 GB maximum memory capacity (using two 4 GB modules) Supports dual channel Display 0 14-inch High Definition WXGA LED LCD 1366×768 resolution, 16:9 aspect ratio 16.7 million colors, 200-nit brightness Graphics 0 Graphics controller: UMA: Integrated in the...
Acer V5-471 Notebook Service Guide
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... Supports 640×480 resolution online video calls Wireless and networking 0 WLAN: IEEE 802.11b/g/n Supports Acer SignalUp technology LAN on Feature Port (thru bundled Y Cable): Gigabit Ethernet, Wake-on-LAN ready Realtek RTL8411 EN controller Privacy Control 0 BIOS supervisor, user, and HDD passwords Kensington lock slot Power Adapter and Battery 0 ...
... Supports 640×480 resolution online video calls Wireless and networking 0 WLAN: IEEE 802.11b/g/n Supports Acer SignalUp technology LAN on Feature Port (thru bundled Y Cable): Gigabit Ethernet, Wake-on-LAN ready Realtek RTL8411 EN controller Privacy Control 0 BIOS supervisor, user, and HDD passwords Kensington lock slot Power Adapter and Battery 0 ...
Acer V5-471 Notebook Service Guide
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...61548;Hotkeys for volume and brightness level, media playback, wireless and sleep functions, and display and touchpad toggle Windows® and Application keys Multilanguage support Touchpad 0 Multi-gesture touchpad pointing device Touchpad lock hotkey Adjustable touchpad sensitivity function I/O Ports 0 Multi-in-1 card reader (SD/MMC) USB ports (2 x 2.0, 1 x 3.0) HDMI™ port with HDCP support Headphones/speaker/line-out jack without...
...61548;Hotkeys for volume and brightness level, media playback, wireless and sleep functions, and display and touchpad toggle Windows® and Application keys Multilanguage support Touchpad 0 Multi-gesture touchpad pointing device Touchpad lock hotkey Adjustable touchpad sensitivity function I/O Ports 0 Multi-in-1 card reader (SD/MMC) USB ports (2 x 2.0, 1 x 3.0) HDMI™ port with HDCP support Headphones/speaker/line-out jack without...
Acer V5-471 Notebook Service Guide
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... key can also be turned on/off via the internal keyboard (Fn+F11) or the external keyboard/keypad. Windows Keys 0 The keyboard has two keys that perform Windows-specific functions. Windows-specific Keys Table 1-9. Num Lock affects the external keyboard/keypad only. Shift state is not changed by Windows XP, Windows Vista, and Windows 7: : Open or close the Start menu +R: Open the Run dialog box +M: Minimizes all applications. it launches the Start menu. Functions supported by the attachment/removal (hot...
... key can also be turned on/off via the internal keyboard (Fn+F11) or the external keyboard/keypad. Windows Keys 0 The keyboard has two keys that perform Windows-specific functions. Windows-specific Keys Table 1-9. Num Lock affects the external keyboard/keypad only. Shift state is not changed by Windows XP, Windows Vista, and Windows 7: : Open or close the Start menu +R: Open the Run dialog box +M: Minimizes all applications. it launches the Start menu. Functions supported by the attachment/removal (hot...
Acer V5-471 Notebook Service Guide
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... Sleep mode. Turns the speakers On or Off. Hotkeys Table 1-10. Figure 1-10. Hotkeys Hotkey Icon Function Fn+F3 Communication device toggle Fn+F4 Sleep Fn+F5 Fn+F6 Display off the LCD back light Switches the display output between the display screen, external monitor (if connected) or both. it opens key the application's context menu. Turns the touchpad On or Off. Hardware Specifications and Configurations 1-19 Windows-specific Keys Key Description Windows Logo key Ctrl+ +L: Lock your computer (if you are connected to a network...
... Sleep mode. Turns the speakers On or Off. Hotkeys Table 1-10. Figure 1-10. Hotkeys Hotkey Icon Function Fn+F3 Communication device toggle Fn+F4 Sleep Fn+F5 Fn+F6 Display off the LCD back light Switches the display output between the display screen, external monitor (if connected) or both. it opens key the application's context menu. Turns the touchpad On or Off. Hardware Specifications and Configurations 1-19 Windows-specific Keys Key Description Windows Logo key Ctrl+ +L: Lock your computer (if you are connected to a network...
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...61548; BIOS Boot specification v1.01 Simple boot flag specification v2.1 System management bus specification v2.0 AHCI support Microsoft XP/Vista/Windows 7 logo program Microsoft SLP 1.0 support Microsoft OA 2.0 and 2.1 support Keyboard Item Specification Type AF4S Chiclet keyboard Total number of keys 88/89/93 keys Windows logo key Yes Internal and external USB Yes keyboard work simultaneously? System BIOS Item BIOS vendor BIOS version BIOS ROM type BIOS ROM size Protocols supported Specification Phoenix v1.06 Hardware 4 MB...
...61548; BIOS Boot specification v1.01 Simple boot flag specification v2.1 System management bus specification v2.0 AHCI support Microsoft XP/Vista/Windows 7 logo program Microsoft SLP 1.0 support Microsoft OA 2.0 and 2.1 support Keyboard Item Specification Type AF4S Chiclet keyboard Total number of keys 88/89/93 keys Windows logo key Yes Internal and external USB Yes keyboard work simultaneously? System BIOS Item BIOS vendor BIOS version BIOS ROM type BIOS ROM size Protocols supported Specification Phoenix v1.06 Hardware 4 MB...
Acer V5-471 Notebook Service Guide
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To change the boot device without entering the BIOS Setup Utility, set the parameter to enter the multi-boot menu. Navigation keys appear on the right area of screen. The default setting of the screen. NOTE: NOTE: Parameter values enclosed in an option box. Press F5 or F6 to change . System Utilities 2-3 During the next POST, press F12 to Enabled. Navigating the BIOS Utility 0 The BIOS Setup Utility has five menu options, namely: Information...
To change the boot device without entering the BIOS Setup Utility, set the parameter to enter the multi-boot menu. Navigation keys appear on the right area of screen. The default setting of the screen. NOTE: NOTE: Parameter values enclosed in an option box. Press F5 or F6 to change . System Utilities 2-3 During the next POST, press F12 to Enabled. Navigating the BIOS Utility 0 The BIOS Setup Utility has five menu options, namely: Information...
Acer V5-471 Notebook Service Guide
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...Removing the Touchpad Board 3-21 Removing the Power Button Board 3-23 Removing the HDD Module 3-25 Removing the WLAN Module 3-26 Removing the Mainboard 3-28 Removing the Thermal Module 3-31 Removing the DC In Module 3-33 Removing the Battery Connector 3-34 Removing the Speaker Module 3-35 Removing the LCD Module 3-37 LCD Module Disassembly Process 3-39 LCD Module Disassembly Flowchart 3-39 Removing the LCD Bezel 3-40 Removing the Camera Board 3-41 Removing the LCD Panel 3-42 Removing the LCD FPC Cable 3-43 Removing the LCD Brackets 3-44 Removing the Microphone 3-45 LCD Module...
...Removing the Touchpad Board 3-21 Removing the Power Button Board 3-23 Removing the HDD Module 3-25 Removing the WLAN Module 3-26 Removing the Mainboard 3-28 Removing the Thermal Module 3-31 Removing the DC In Module 3-33 Removing the Battery Connector 3-34 Removing the Speaker Module 3-35 Removing the LCD Module 3-37 LCD Module Disassembly Process 3-39 LCD Module Disassembly Flowchart 3-39 Removing the LCD Bezel 3-40 Removing the Camera Board 3-41 Removing the LCD Panel 3-42 Removing the LCD FPC Cable 3-43 Removing the LCD Brackets 3-44 Removing the Microphone 3-45 LCD Module...
Acer V5-471 Notebook Service Guide
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Figure 3-7. ODD Module Machine Maintenance Perform the "Removing the Battery Pack" procedure described on page 3-9. 2. Remove the screw securing the ODD module to the lower case assembly. Screw Step ODD Module Disassembly Screw M2.5 × L5 Quantity 1 Screw Type 3. ODD Module Screw Table 3-7. Gently pull out the ODD module from the ODD drive bay. 3-12 Figure 3-8. Removing the ODD Module 0 1.
Figure 3-7. ODD Module Machine Maintenance Perform the "Removing the Battery Pack" procedure described on page 3-9. 2. Remove the screw securing the ODD module to the lower case assembly. Screw Step ODD Module Disassembly Screw M2.5 × L5 Quantity 1 Screw Type 3. ODD Module Screw Table 3-7. Gently pull out the ODD module from the ODD drive bay. 3-12 Figure 3-8. Removing the ODD Module 0 1.
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... are intended for troubleshooting computer problems. The step by re-creating the failure through diagnostic tests or repeating the operation that led to the Online Support Information on page 8-3 Troubleshooting 4-3 Common Problems Symptoms (Verified) Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure Internal Speaker Failure Microphone Failure USB Failure WLAN Failure Bluetooth Failure Card Reader Failure Thermal Unit Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. NOTE: NOTE...
... are intended for troubleshooting computer problems. The step by re-creating the failure through diagnostic tests or repeating the operation that led to the Online Support Information on page 8-3 Troubleshooting 4-3 Common Problems Symptoms (Verified) Power On Issues No Display Issues LCD Failure Keyboard Failure Touchpad Failure Internal Speaker Failure Microphone Failure USB Failure WLAN Failure Bluetooth Failure Card Reader Failure Thermal Unit Failure Other Functions Failure Intermittent Problems Undetermined Problems 4. NOTE: NOTE...
Acer V5-471 Notebook Service Guide
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... and should be replaced. Boot the computer. Disconnect power and all Windows. If display size is not normal, right-click on the screen). Adjust the brightness to the computer and switch between the internal display and the external display by pressing Fn+F5. 6. Remove and reinstall the video driver. 6. Abnormal Video 0 If the video appears abnormal, perform the following one by removing the power cable and the battery pack. Readjust...
... and should be replaced. Boot the computer. Disconnect power and all Windows. If display size is not normal, right-click on the screen). Adjust the brightness to the computer and switch between the internal display and the external display by pressing Fn+F5. 6. Remove and reinstall the video driver. 6. Abnormal Video 0 If the video appears abnormal, perform the following one by removing the power cable and the battery pack. Readjust...
Acer V5-471 Notebook Service Guide
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... Support Information on the Playback tab and select Show Disabled Devices (clear by default). 7. If the issue is still not resolved, refer to 50 and not muted. 6. Select Speakers and click Configure to configure the speakers. 8. Reinstall the Operating System. 12. Drag the slider to Start Control Panel Hardware and Sound Sound. Restore system and file settings from a known good date using...
... Support Information on the Playback tab and select Show Disabled Devices (clear by default). 7. If the issue is still not resolved, refer to 50 and not muted. 6. Select Speakers and click Configure to configure the speakers. 8. Reinstall the Operating System. 12. Drag the slider to Start Control Panel Hardware and Sound Sound. Restore system and file settings from a known good date using...
Acer V5-471 Notebook Service Guide
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... no more errors. Perform the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. If the problem does not recur, connect the removed devices one at the time of reasons that there are no error is detected, do not replace any problems are...
... no more errors. Perform the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. If the problem does not recur, connect the removed devices one at the time of reasons that there are no error is detected, do not replace any problems are...
Acer V5-471 Notebook Service Guide
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... ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 58h 2-2-3-1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display prompt "Press F2 to enter SETUP" 5Bh Disable CPU cache 5Ch Test RAM...
... ROM copyright notice 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 58h 2-2-3-1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display prompt "Press F2 to enter SETUP" 5Bh Disable CPU cache 5Ch Test RAM...
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... execution point while booting or executing services. Component Codes 0 The Component Code is assigned to halt on exceptional (fatal) error conditions. POST Codes 0 There are reserved for OEM components 4-26 Troubleshooting These values are two types of component codes: The Component Code is an unsigned integer value that driver. Progress Codes are designed to an individual component (or driver) using the POSTCODE= option in the...
... execution point while booting or executing services. Component Codes 0 The Component Code is assigned to halt on exceptional (fatal) error conditions. POST Codes 0 There are reserved for OEM components 4-26 Troubleshooting These values are two types of component codes: The Component Code is an unsigned integer value that driver. Progress Codes are designed to an individual component (or driver) using the POSTCODE= option in the...
Acer V5-471 Notebook Service Guide
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... back to PEI. POSTCODE_PC_IPL_EXIT (0xe8) POSTCODE_PC_DXE_ENTRY (0xe9) - No permanent memory found at the end of DXE IPL. Reset vector. Exiting PEI Dispatch. Entering DXE IPL's S3 boot path. Exiting DXE Dispatch. POSTCODE_PC_IPL_S3 (0xe5) - Entering DXE Dispatch. Couldn't find PPIs needed by DXE. POSTCODE_PC_IPL_DXE (0xe4) - Component Codes Range Description 0xe0-0xff These are not components, but rather represent...
... back to PEI. POSTCODE_PC_IPL_EXIT (0xe8) POSTCODE_PC_DXE_ENTRY (0xe9) - No permanent memory found at the end of DXE IPL. Reset vector. Exiting PEI Dispatch. Entering DXE IPL's S3 boot path. Exiting DXE Dispatch. POSTCODE_PC_IPL_S3 (0xe5) - Entering DXE Dispatch. Couldn't find PPIs needed by DXE. POSTCODE_PC_IPL_DXE (0xe4) - Component Codes Range Description 0xe0-0xff These are not components, but rather represent...
Acer V5-471 Notebook Service Guide
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These can download information on all of Acer's Notebook, Desktop and Server models including: Service guides for all models Bios updates Software utilities Spare parts lists TABs (Technical Announcement Bulletin) For these purposes, we offer, accompanied by a list of telephone, fax and email contacts for ways to optimize and improve our services, so do not hesitate...
These can download information on all of Acer's Notebook, Desktop and Server models including: Service guides for all models Bios updates Software utilities Spare parts lists TABs (Technical Announcement Bulletin) For these purposes, we offer, accompanied by a list of telephone, fax and email contacts for ways to optimize and improve our services, so do not hesitate...