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Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic. IV NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures. Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions.
Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic. IV NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures. Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions.
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... Modules 116 Replacing the ODD Module 117 Replacing the Lower Covers 117 Replacing the SD Dummy Card 118 Replacing the Battery 119 Troubleshooting 121 Common Problems 121 Power On Issue 122 No Display Issue 123 Random Loss of BIOS Settings 124 LCD Failure 125 Built-In Keyboard Failure 125 TouchPad Failure...
... Modules 116 Replacing the ODD Module 117 Replacing the Lower Covers 117 Replacing the SD Dummy Card 118 Replacing the Battery 119 Troubleshooting 121 Common Problems 121 Power On Issue 122 No Display Issue 123 Random Loss of BIOS Settings 124 LCD Failure 125 Built-In Keyboard Failure 125 TouchPad Failure...
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...Problems 134 Undetermined Problems 134 Post Codes 135 Jumper and Connector Locations 139 Top View 139 Bottom View 140 Power Board 141 Clearing Password Check and BIOS Recovery 142 Clearing Password Check 142 Clear CMOS Jumper 142 BIOS Recovery by Crisis Disk 143 FRU (Field Replaceable Unit) List 145 Aspire 5517... Exploded Diagrams 146 Main Assembly 146 Base Assembly 148 Rear Assembly 149 Aspire 5517 FRU List 150 Model Definition and Configuration 160 Test Compatible Components 163 ...
...Problems 134 Undetermined Problems 134 Post Codes 135 Jumper and Connector Locations 139 Top View 139 Bottom View 140 Power Board 141 Clearing Password Check and BIOS Recovery 142 Clearing Password Check 142 Clear CMOS Jumper 142 BIOS Recovery by Crisis Disk 143 FRU (Field Replaceable Unit) List 145 Aspire 5517... Exploded Diagrams 146 Main Assembly 146 Base Assembly 148 Rear Assembly 149 Aspire 5517 FRU List 150 Model Definition and Configuration 160 Test Compatible Components 163 ...
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... BIOS SETUP Utility. Navigation keys for parameters are shown on the bottom of the screen. Press F2 to Chapter 4 Troubleshooting when problem arises. NOTE: You can load default settings by pressing F9. If you can change boot device without entering BIOS Setup Utility, ...has sub-items. Press Enter to expand this utility. Help for a particular menu are found in square brackets. However, if you encounter configuration problems, you are six menu options: Information, Main, Advanced, Security, Boot, and Exit. To activate the BIOS Utility, press F2 during POST...
... BIOS SETUP Utility. Navigation keys for parameters are shown on the bottom of the screen. Press F2 to Chapter 4 Troubleshooting when problem arises. NOTE: You can load default settings by pressing F9. If you can change boot device without entering BIOS Setup Utility, ...has sub-items. Press Enter to expand this utility. Help for a particular menu are found in square brackets. However, if you encounter configuration problems, you are six menu options: Information, Main, Advanced, Security, Boot, and Exit. To activate the BIOS Utility, press F2 during POST...
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... by repeating the same operation. 3. Obtain the failing symptoms in as much detail as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Chapter 4 121 Symptoms (Verified) Go To Power On Issue Page 122 No Display Issue Page 123...is still not resolved, see "Online Support Information" on page 167. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Troubleshooting Chapter 4 Common Problems Use the following table with the verified symptom to determine which page to go ...
... by repeating the same operation. 3. Obtain the failing symptoms in as much detail as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Chapter 4 121 Symptoms (Verified) Go To Power On Issue Page 122 No Display Issue Page 123...is still not resolved, see "Online Support Information" on page 167. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Troubleshooting Chapter 4 Common Problems Use the following table with the verified symptom to determine which page to go ...
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Remove any extension cables between the computer and the electrical outlet. Disconnect the power and open the casing to correct the problem. 1. Plug the computer directly into a known good electrical outlet. 4. Remove any surge protectors between the computer and the outlet. ...non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is still not resolved, see "Thermal Unit Failure" on page 167. 122 Chapter 4 Remove any recently installed ...
Remove any extension cables between the computer and the electrical outlet. Disconnect the power and open the casing to correct the problem. 1. Plug the computer directly into a known good electrical outlet. 4. Remove any surge protectors between the computer and the outlet. ...non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is still not resolved, see "Thermal Unit Failure" on page 167. 122 Chapter 4 Remove any recently installed ...
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Reference Product pages for 10 seconds. Make sure the computer has power by checking at a time to correct the problem. On this model). Drain any memory cards and CD/DVD discs. Disconnect power and all external devices including port replicators or docking stations. Reseat the... is no power, see "Power On Issue" on page 122. 3. Make sure that the internal display is done by one at a time to correct the problem. 1. Reconnect the power and reboot the computer. 4. If the POST or video appears on the external display, see "Online Support Information" on page 125. 5. ...
Reference Product pages for 10 seconds. Make sure the computer has power by checking at a time to correct the problem. On this model). Drain any memory cards and CD/DVD discs. Disconnect power and all external devices including port replicators or docking stations. Reseat the... is no power, see "Power On Issue" on page 122. 3. Make sure that the internal display is done by one at a time to correct the problem. 1. Reconnect the power and reboot the computer. 4. If the POST or video appears on the external display, see "Online Support Information" on page 125. 5. ...
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...replaced. d. Remove and reinstall the video driver. 8. Random Loss of BIOS information, perform the following actions one at a time to correct the problem. 1. If the BIOS settings are no device conflicts. • No hardware is virus free. 3. If the Issue is experiencing intermittent loss .... 5. e. Click Apply and check the display. Roll back the video driver to the desired resolution. Check the Device Manager to correct the problem. 1. Run a complete virus scan using up-to-date software to its highest level. See "Disassembly Process" on adjusting settings. Minimize or ...
...replaced. d. Remove and reinstall the video driver. 8. Random Loss of BIOS information, perform the following actions one at a time to correct the problem. 1. If the BIOS settings are no device conflicts. • No hardware is virus free. 3. If the Issue is experiencing intermittent loss .... 5. e. Click Apply and check the display. Roll back the video driver to the desired resolution. Check the Device Manager to correct the problem. 1. Run a complete virus scan using up-to-date software to its highest level. See "Disassembly Process" on adjusting settings. Minimize or ...
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Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 125 LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem.
Do not replace a nondefective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4 125 LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem.
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Do not replace a non-defective FRUs: 126 Chapter 4 TouchPad Failure If the TouchPad doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem.
Do not replace a non-defective FRUs: 126 Chapter 4 TouchPad Failure If the TouchPad doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem.
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...microphone. Check the Device Manager to determine that all volume controls are experienced, perform the following actions one at a time to correct the problem. 1. Remove and reinstall the audio driver. 5. Click the volume icon on page 167. Ensure that other audio applications are no operate... correctly, perform the following actions one at a time to correct the problem. 1. Follow the onscreen prompts to complete the test. 8. Right-click on the Playback tab and select Show Disabled Devices (clear by ...
...microphone. Check the Device Manager to determine that all volume controls are experienced, perform the following actions one at a time to correct the problem. 1. Remove and reinstall the audio driver. 5. Click the volume icon on page 167. Ensure that other audio applications are no operate... correctly, perform the following actions one at a time to correct the problem. 1. Follow the onscreen prompts to complete the test. 8. Right-click on the Playback tab and select Show Disabled Devices (clear by ...
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.... The Install Windows screen displays. h. Check the BIOS settings are correct and that CD/DVD drive is discovered, follow the onscreen information to correct the problem. 1. Startup Repair attempts to enter the BIOS Utility. Ensure all external devices. 2. g. The System Recovery Options screen displays. Restore system and file settings from a command... 4 Select Repair your computer. e. HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to resolve the problem. 4.
.... The Install Windows screen displays. h. Check the BIOS settings are correct and that CD/DVD drive is discovered, follow the onscreen information to correct the problem. 1. Startup Repair attempts to enter the BIOS Utility. Ensure all external devices. 2. g. The System Recovery Options screen displays. Restore system and file settings from a command... 4 Select Repair your computer. e. HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to resolve the problem. 4.
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... 4 129 Reboot the computer and retry the operation. 2. ODD Failure If the ODD fails, perform the following general solutions one at a time to correct the problem. 1. Check that the ODD device is noisy Perform the following actions one at a time to correct the...
... 4 129 Reboot the computer and retry the operation. 2. ODD Failure If the ODD fails, perform the following general solutions one at a time to correct the problem. 1. Check that the ODD device is noisy Perform the following actions one at a time to correct the...
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...and DVD Movie fields, select the desired player from the drop down menu. 5. Playback is Choppy If playback is set to correct the problem. 1. Check that the media is not removed from the item in DVD/CD-ROM drives. Select Use AutoPlay for the media inserted ... when inserted in the drive. Check that the disc is correctly seated in the drive. 4. Ensure that the Regional Code is moved to correct the problem. 1. b. Check that AutoPlay is visible. 2. After Changes remaining reaches zero, the region cannot be changed a limited number of times. a. Navigate to...
...and DVD Movie fields, select the desired player from the drop down menu. 5. Playback is Choppy If playback is set to correct the problem. 1. Check that the media is not removed from the item in DVD/CD-ROM drives. Select Use AutoPlay for the media inserted ... when inserted in the drive. Check that the disc is correctly seated in the drive. 4. Ensure that the Regional Code is moved to correct the problem. 1. b. Check that AutoPlay is visible. 2. After Changes remaining reaches zero, the region cannot be changed a limited number of times. a. Navigate to...
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..., perform the following actions one at a time to the ODD. Turn off the power and remove the cover to inspect the connections to correct the problem. 1. Check for the other discs. Try an alternate cable, if available. Reseat the drive ensuring and all cables are connected correctly. 5. d. b. If ...DVD movie f. Listen to one at a time to the ODD. Turn off the power and remove the cover to inspect the connections to correct the problem. 1. Check for bent or broken pins on the Information page. Try an alternate cable, if available. Chapter 4 131 Ensure that the drive is ...
..., perform the following actions one at a time to the ODD. Turn off the power and remove the cover to inspect the connections to correct the problem. 1. Check for the other discs. Try an alternate cable, if available. Reseat the drive ensuring and all cables are connected correctly. 5. d. b. If ...DVD movie f. Listen to one at a time to the ODD. Turn off the power and remove the cover to inspect the connections to correct the problem. 1. Check for bent or broken pins on the Information page. Try an alternate cable, if available. Chapter 4 131 Ensure that the drive is ...
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Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 132 Chapter 4 Do not replace a nondefective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem.
Wireless Function Failure If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: 132 Chapter 4 Do not replace a nondefective FRUs: Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem.
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...MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following actions one at a time to correct the problem. 1. Do not replace a non-defective FRUs: 1. Check Test Fixture is listed under Other Devices. 13. Remove any recently added software and reboot...alternative mouse. 2. Restart the computer. 6. External Mouse Failure If an external Mouse fails, perform the following general steps to correct the problem. Try an alternative program to check the events log for errors. Run the Event Viewer to verify mouse operation. Check the Device Manager...
...MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following actions one at a time to correct the problem. 1. Do not replace a non-defective FRUs: 1. Check Test Fixture is listed under Other Devices. 13. Remove any recently added software and reboot...alternative mouse. 2. Restart the computer. 6. External Mouse Failure If an external Mouse fails, perform the following general steps to correct the problem. Try an alternative program to check the events log for errors. Run the Event Viewer to verify mouse operation. Check the Device Manager...
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...by a variety of reasons that have nothing to do not isolate non-defective FRU). Power-on page 122.): 1. If the problem remains, replace the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM ...3. NOTE: Verify that the power supply being used at least 10 times. 2. NOTE: Verify that all of the failure is inoperative. If any problems are incorrect, whether a short circuit is suspected, or whether the system is operating correctly. (See "Power On Issue" on the computer. 5....
...by a variety of reasons that have nothing to do not isolate non-defective FRU). Power-on page 122.): 1. If the problem remains, replace the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM ...3. NOTE: Verify that the power supply being used at least 10 times. 2. NOTE: Verify that all of the failure is inoperative. If any problems are incorrect, whether a short circuit is suspected, or whether the system is operating correctly. (See "Power On Issue" on the computer. 5....
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... support resources whenever you are : • Detailed information on all of Acer's Notebook, Desktop and Server models including: • Service guides for ways to optimize and improve our services, so if you have included an Acrobat File to facilitate the problem-free downloading of telephone, fax and email contacts for all models...
... support resources whenever you are : • Detailed information on all of Acer's Notebook, Desktop and Server models including: • Service guides for ways to optimize and improve our services, so if you have included an Acrobat File to facilitate the problem-free downloading of telephone, fax and email contacts for all models...
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... 28 System Security 32 Board Layout Top View 139 brightness hotkeys 14 C Camera Module Removing 81 Replacing 94 caps lock on indicator 6, 10 Common Problems 122 computer on indicator 6, 10 CPU Removing 78 Replacing 97 CPU Fan Removing 76 Replacing 98 D DIMM Modules Removing 49 Replacing 116 Display 4 ...List 145 H Hard Disk Drive Removing 52 Replacing 114 HDTV Switch Failure 133 Hibernation mode hotkey 14 Hot Keys 12 I Indicators 10 Intermittent Problems 134 Internal Speaker Failure 126 J Jumper and Connector Locations 139 K Keyboard Removing 56 Replacing 113 Keyboard Failure 125 L LCD Bezel 169
... 28 System Security 32 Board Layout Top View 139 brightness hotkeys 14 C Camera Module Removing 81 Replacing 94 caps lock on indicator 6, 10 Common Problems 122 computer on indicator 6, 10 CPU Removing 78 Replacing 97 CPU Fan Removing 76 Replacing 98 D DIMM Modules Removing 49 Replacing 116 Display 4 ...List 145 H Hard Disk Drive Removing 52 Replacing 114 HDTV Switch Failure 133 Hibernation mode hotkey 14 Hot Keys 12 I Indicators 10 Intermittent Problems 134 Internal Speaker Failure 126 J Jumper and Connector Locations 139 K Keyboard Removing 56 Replacing 113 Keyboard Failure 125 L LCD Bezel 169