Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 5
... Tables 1-24 Computer specifications 1-24 Processor 1-25 Processor Specifications 1-25 CPU Fan True Value Table 1-26 System Memory 1-26 Memory Combinations 1-27 Video Interface 1-27 BIOS 1-27 LAN Controller 1-28 Keyboard 1-28 Hard Disk Drive (AVL components 1-29 Hard Disk Drive (AVL components) (Continued 1-30 Super-Multi Drive 1-31 Super-Multi...
... Tables 1-24 Computer specifications 1-24 Processor 1-25 Processor Specifications 1-25 CPU Fan True Value Table 1-26 System Memory 1-26 Memory Combinations 1-27 Video Interface 1-27 BIOS 1-27 LAN Controller 1-28 Keyboard 1-28 Hard Disk Drive (AVL components 1-29 Hard Disk Drive (AVL components) (Continued 1-30 Super-Multi Drive 1-31 Super-Multi...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 6
... 1-40 System LED Indicator 1-41 System DMA Specification 1-41 CHAPTER 2 System Utilities BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Security 2-8 Boot 2-12 Exit 2-13 BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Clearing BIOS Passwords 2-18 Removing BIOS Passwords 2-19 Removing Insyde HDD Password 2-21 Miscellaneous Tools 2-22 Using DMITools...
... 1-40 System LED Indicator 1-41 System DMA Specification 1-41 CHAPTER 2 System Utilities BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Security 2-8 Boot 2-12 Exit 2-13 BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Clearing BIOS Passwords 2-18 Removing BIOS Passwords 2-19 Removing Insyde HDD Password 2-21 Miscellaneous Tools 2-22 Using DMITools...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 8
... Failure 4-15 Intermittent Problems 4-16 Undetermined Problems 4-16 Post Codes 4-17 CHAPTER 5 Jumper and Connector Locations Mainboard Jumper and Connector Locations 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing Password Check 5-5 viii
... Failure 4-15 Intermittent Problems 4-16 Undetermined Problems 4-16 Post Codes 4-17 CHAPTER 5 Jumper and Connector Locations Mainboard Jumper and Connector Locations 5-3 Clearing Password Check and BIOS Recovery 5-5 Clearing Password Check 5-5 viii
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 9
Clear CMOS Jumper 5-6 BIOS Recovery by Crisis Disk 5-7 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-21 CHAPTER 7 Model Definition and Configuration Acer Aspire 4739Z 7-1 CHAPTER 8 Test Compatible Components Microsoft® Windows® 7 Environment Test 8-4 CHAPTER 9 Online Support Information Introduction 9-3 ix
Clear CMOS Jumper 5-6 BIOS Recovery by Crisis Disk 5-7 CHAPTER 6 FRU (Field Replaceable Unit) List Exploded Diagrams 6-4 FRU List 6-7 Screw List 6-21 CHAPTER 7 Model Definition and Configuration Acer Aspire 4739Z 7-1 CHAPTER 8 Test Compatible Components Microsoft® Windows® 7 Environment Test 8-4 CHAPTER 9 Online Support Information Introduction 9-3 ix
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 12
... Tables 1-24 Computer specifications 1-24 Processor 1-25 Processor Specifications 1-25 CPU Fan True Value Table 1-26 System Memory 1-26 Memory Combinations 1-27 Video Interface 1-27 BIOS 1-27 LAN Controller 1-28 Keyboard 1-28 Hard Disk Drive (AVL components 1-29 Hard Disk Drive (AVL components) (Continued 1-30 Super-Multi Drive 1-31 Super-Multi...
... Tables 1-24 Computer specifications 1-24 Processor 1-25 Processor Specifications 1-25 CPU Fan True Value Table 1-26 System Memory 1-26 Memory Combinations 1-27 Video Interface 1-27 BIOS 1-27 LAN Controller 1-28 Keyboard 1-28 Hard Disk Drive (AVL components 1-29 Hard Disk Drive (AVL components) (Continued 1-30 Super-Multi Drive 1-31 Super-Multi...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 16
... DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM Webcam 0 Acer Video Conference, featuring: Acer Crystal Eye webcam, 1280 x 1024 resolution Microphone Wireless and Networking 0 Wireless: Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ Supporting Acer SignalUp™ wireless technology LAN: Fast Ethernet, Wake-on-LAN ready Privacy Control...
... DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM Webcam 0 Acer Video Conference, featuring: Acer Crystal Eye webcam, 1280 x 1024 resolution Microphone Wireless and Networking 0 Wireless: Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ Supporting Acer SignalUp™ wireless technology LAN: Fast Ethernet, Wake-on-LAN ready Privacy Control...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 37
Memory Combinations Slot 1 (MB) 0 1024 1024 0 2048 2048 4096 0 4096 Slot 2 (MB) 1024 0 1024 2048 0 2048 0 4096 4096 Total Memory (MB) 1024 1024 2048 2048 2048 4096 4096 4096 8192 Video Interface Item Chipset Package Interface Compatibility Sampling rate BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size Features Specification Built-in Intel Arrandale CPU rPGA 989 LVDS / CRT 1366x768/60Hz (16:9) / 1280x720/60Hz (16:9) / 1024x768/60Hz (4:3) / 800x600/60Hz (4:3) 60Hz Specification Insyde 1.02 EEProm 4MB Serial Flash Memory uEFI Hardware Specifications and Configurations 1-27
Memory Combinations Slot 1 (MB) 0 1024 1024 0 2048 2048 4096 0 4096 Slot 2 (MB) 1024 0 1024 2048 0 2048 0 4096 4096 Total Memory (MB) 1024 1024 2048 2048 2048 4096 4096 4096 8192 Video Interface Item Chipset Package Interface Compatibility Sampling rate BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size Features Specification Built-in Intel Arrandale CPU rPGA 989 LVDS / CRT 1366x768/60Hz (16:9) / 1280x720/60Hz (16:9) / 1024x768/60Hz (4:3) / 800x600/60Hz (4:3) 60Hz Specification Insyde 1.02 EEProm 4MB Serial Flash Memory uEFI Hardware Specifications and Configurations 1-27
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 58
BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Security 2-8 Boot 2-12 Exit 2-13 BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Clearing BIOS Passwords 2-18 Removing BIOS Passwords 2-19 Removing Insyde HDD Password 2-21 Miscellaneous Tools 2-22 Using DMITools 2-22 Using UUIDTools 2-26 Using the LAN MAC EEPROM Utility 2-27 Crisis Disk Recovery 2-28 2-2
BIOS Setup Utility 2-3 Navigating the BIOS Utility 2-3 BIOS 2-4 Information 2-4 Main 2-6 Security 2-8 Boot 2-12 Exit 2-13 BIOS Flash Utilities 2-14 DOS Flash Utility 2-15 WinFlash Utility 2-17 Clearing BIOS Passwords 2-18 Removing BIOS Passwords 2-19 Removing Insyde HDD Password 2-21 Miscellaneous Tools 2-22 Using DMITools 2-22 Using UUIDTools 2-26 Using the LAN MAC EEPROM Utility 2-27 Crisis Disk Recovery 2-28 2-2
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 59
...Press Esc Load default settings - System Utilities 2-3 To activate the utility, press F2 during POST to Disabled. Exit - Navigating the BIOS Utility 0 Six menu options are: Information Main Security Boot Exit To navigate through the following: Menu - Navigation keys appear at the... do not need to Chapter 4, Troubleshooting when a problem arises. Read parameter help is a hardware configuration program built into a computer's BIOS (Basic Input/Output System). NOTE: NOTE: System information is subject to parameter values. use the up and down arrow keys Change parameter...
...Press Esc Load default settings - System Utilities 2-3 To activate the utility, press F2 during POST to Disabled. Exit - Navigating the BIOS Utility 0 Six menu options are: Information Main Security Boot Exit To navigate through the following: Menu - Navigation keys appear at the... do not need to Chapter 4, Troubleshooting when a problem arises. Read parameter help is a hardware configuration program built into a computer's BIOS (Basic Input/Output System). NOTE: NOTE: System information is subject to parameter values. use the up and down arrow keys Change parameter...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 60
... shows a summary of HDD installed on the InsydeH20 BIOS Setup Utility screen: NOTE: NOTE: The screens provided are for reference only. BIOS 0 The following is a description of the tabs ...Model name of Optical device installed in Figure 2-1. BIOS Information Table 2-1 describes the parameters shown in system 2-4 System Utilities BIOS Information Parameter Description CPU Type CPU (central processing ...: CPU Speed: HDD Model Name: HDD Serial Number: ATAPI Model Name: System BIOS Version: VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: Inten...
... shows a summary of HDD installed on the InsydeH20 BIOS Setup Utility screen: NOTE: NOTE: The screens provided are for reference only. BIOS 0 The following is a description of the tabs ...Model name of Optical device installed in Figure 2-1. BIOS Information Table 2-1 describes the parameters shown in system 2-4 System Utilities BIOS Information Parameter Description CPU Type CPU (central processing ...: CPU Speed: HDD Model Name: HDD Serial Number: ATAPI Model Name: System BIOS Version: VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: Inten...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 61
Table 2-1. BIOS Information (Continued) Parameter Description System BIOS Version System BIOS version VGA BIOS Version VGA (video graphics array) firmware version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name Product name of the system Manufacturer Name Manufacturer of system UUID Universally Unique Identifier System Utilities 2-5
Table 2-1. BIOS Information (Continued) Parameter Description System BIOS Version System BIOS version VGA BIOS Version VGA (video graphics array) firmware version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name Product name of the system Manufacturer Name Manufacturer of system UUID Universally Unique Identifier System Utilities 2-5
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 62
.../day/year) N/A N/A Option: Switchable or Discrete Option: Enabled or Disabled Option: Enabled or Disabled 2-6 System Utilities BIOS Main Parameter Description System Time BIOS system time in Figure 2-2. Valid range is the help for video Shows graphic mode options Quiet Boot Network Boot Shows OEM...set system time and date, enable or disable boot option and enable or disable recovery. BIOS Main Table 2-2 describes the parameters shown in 24-hour format System Date BIOS system date Total Memory Video Memory Graphic Mode Total memory available Available memory for the hour ...
.../day/year) N/A N/A Option: Switchable or Discrete Option: Enabled or Disabled Option: Enabled or Disabled 2-6 System Utilities BIOS Main Parameter Description System Time BIOS system time in Figure 2-2. Valid range is the help for video Shows graphic mode options Quiet Boot Network Boot Shows OEM...set system time and date, enable or disable boot option and enable or disable recovery. BIOS Main Table 2-2 describes the parameters shown in 24-hour format System Date BIOS system date Total Memory Video Memory Graphic Mode Total memory available Available memory for the hour ...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 63
BIOS Main (Continued) Parameter Description F12 Boot Menu Option to use boot menu during POST D2D Recovery Option to use D2D Recovery function SATA Mode Option to set SATA controller mode Format/Option Option: Enabled or Disabled Option: Enabled or Disabled Option: AHCI or IDE System Utilities 2-7 Table 2-2.
BIOS Main (Continued) Parameter Description F12 Boot Menu Option to use boot menu during POST D2D Recovery Option to use D2D Recovery function SATA Mode Option to set SATA controller mode Format/Option Option: Enabled or Disabled Option: Enabled or Disabled Option: AHCI or IDE System Utilities 2-7 Table 2-2.
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 64
... on Password Clear Clear Clear 3.5 Item Specific Help Install or Change the password and the length of password must be greater than one word. BIOS Security Parameter Description Supervisor Password Is Supervisor password setting User Password Is User password setting HDD Password Is HDD password setting Set Supervisor Password Option...Set Clear or Set Clear or Set N/A N/A N/A 2-8 System Utilities Security 0 The Security tab shows parameters that safeguard and protect the computer from unauthorized use. BIOS Security Table 2-3 describes the parameters shown in Figure 2-3.
... on Password Clear Clear Clear 3.5 Item Specific Help Install or Change the password and the length of password must be greater than one word. BIOS Security Parameter Description Supervisor Password Is Supervisor password setting User Password Is User password setting HDD Password Is HDD password setting Set Supervisor Password Option...Set Clear or Set Clear or Set N/A N/A N/A 2-8 System Utilities Security 0 The Security tab shows parameters that safeguard and protect the computer from unauthorized use. BIOS Security Table 2-3 describes the parameters shown in Figure 2-3.
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 65
... Password dialog box appears. Retype the password in the Enter New Password field. NOTE: NOTE: Password on Boot Shows if password is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure. Figure 2-4. System Utilities 2-9 Use the ↑ and ↓ keys to ... parameter and press Enter. After setting the password, the computer sets the User Password parameter to save changes and exit BIOS Setup Utility. CAUTION: If Power-on the screen. 3. Set Supervisor Password 2. Press Enter. Press F10 to Set. Table 2-3. Resetting...
... Password dialog box appears. Retype the password in the Enter New Password field. NOTE: NOTE: Password on Boot Shows if password is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure. Figure 2-4. System Utilities 2-9 Use the ↑ and ↓ keys to ... parameter and press Enter. After setting the password, the computer sets the User Password parameter to save changes and exit BIOS Setup Utility. CAUTION: If Power-on the screen. 3. Set Supervisor Password 2. Press Enter. Press F10 to Set. Table 2-3. Resetting...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 66
... set Supervisor Password parameter to Clear. 4. If the verification is OK, the screen will set to Enabled to save changes and exit BIOS Setup Utility. Computer will show as follows. 2-10 Figure 2-7. Press F10 to activate the password feature. 5. The Set Supervisor Password dialog...new password in Enter Current Password field and press Enter. 3. Use the ↑ and ↓ keys to save changes and exit the BIOS Setup Utility. Press Enter. Set Supervisor Password 2. Setup Notice System Utilities Figure 2-6. Type new password in Enter New Password field. Press F10 ...
... set Supervisor Password parameter to Clear. 4. If the verification is OK, the screen will set to Enabled to save changes and exit BIOS Setup Utility. Computer will show as follows. 2-10 Figure 2-7. Press F10 to activate the password feature. 5. The Set Supervisor Password dialog...new password in Enter Current Password field and press Enter. 3. Use the ↑ and ↓ keys to save changes and exit the BIOS Setup Utility. Press Enter. Set Supervisor Password 2. Setup Notice System Utilities Figure 2-6. Type new password in Enter New Password field. Press F10 ...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 68
... operating system. HDD0: Hitachi HTS54501689A300 2. USB HDD: 6. USB CDROM: 3.5 Item Specific Help Use or to select a device, then press to move it up the list. BIOS Boot 2-12 System Utilities Press to change the value. USB FDD: 4. Bootable devices include the: USB diskette drives Onboard hard disk drive DVD drive in...
... operating system. HDD0: Hitachi HTS54501689A300 2. USB HDD: 6. USB CDROM: 3.5 Item Specific Help Use or to select a device, then press to move it up the list. BIOS Boot 2-12 System Utilities Press to change the value. USB FDD: 4. Bootable devices include the: USB diskette drives Onboard hard disk drive DVD drive in...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 69
... Save Custom Defaults Save setup item changes to system. Exit 0 The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility. 3.5 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save setup... item changes to system. Exit Parameters Parameter Description Exit Saving Changes Exit BIOS utility and save your changes. Save Change Without Exit Save setup item changes to system without saving setup item changes to system...
... Save Custom Defaults Save setup item changes to system. Exit 0 The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility. 3.5 Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Item Specific Help Exit System Setup and save setup... item changes to system. Exit Parameters Parameter Description Exit Saving Changes Exit BIOS utility and save your changes. Save Change Without Exit Save setup item changes to system without saving setup item changes to system...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 70
Prepare a bootable USB HDD. 2. Boot system from bootable USB HDD. Use the Flash utility to finish loading BIOS Flash, do not boot system. If battery pack does not contain power to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before Flash utility is ... memory related drivers (XMS, EMS, DPMI) when Flash is used . Perform the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. NOTE: NOTE: Flash utility has auto execution function. 2-14 System Utilities...
Prepare a bootable USB HDD. 2. Boot system from bootable USB HDD. Use the Flash utility to finish loading BIOS Flash, do not boot system. If battery pack does not contain power to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before Flash utility is ... memory related drivers (XMS, EMS, DPMI) when Flash is used . Perform the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. NOTE: NOTE: Flash utility has auto execution function. 2-14 System Utilities...
Acer Aspire 4339 4739 4739Z Notebook Series Service Guide
Page 71
... press to move it up the list. Execute ZQH_101.EXE to escape the menu Figure 2-12. Figure 2-13. Example: If using USB HDD to Update BIOS, move it down the list, or to move USB HDD to modify boot priority order. Insert the USB HDD and reboot computer. 4. HDD0: Hitachi HTS54501689A300...
... press to move it up the list. Execute ZQH_101.EXE to escape the menu Figure 2-12. Figure 2-13. Example: If using USB HDD to Update BIOS, move it down the list, or to move USB HDD to modify boot priority order. Insert the USB HDD and reboot computer. 4. HDD0: Hitachi HTS54501689A300...