Xerox M20I Support Question
Xerox M20I Support Question
Find answers below for this question about Xerox M20I - WorkCentre B/W Laser.Need a Xerox M20I manual? We have 4 online manuals for this item!
Question posted by jacteach on January 28th, 2014
How To Set Up Email On A Xerox Workcentre M20i
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Current Answers
Answer #1: Posted by freginold on May 23rd, 2020 5:42 AM
freginold
Member since:
December 20th, 2011 Points: 23,254,995
Member since:
December 20th, 2011 Points: 23,254,995
The instructions for setting up scan to email for the M20i can be found in the system administration guide, starting on page 9-1. If you don't have a copy of this manual, you can download it here:
http://download.support.xerox.com/pub/docs/CopyCentre_C20/userdocs/any-os/en/System_Administration_Guide_en.pdf
http://download.support.xerox.com/pub/docs/CopyCentre_C20/userdocs/any-os/en/System_Administration_Guide_en.pdf
Related Xerox M20I Manual Pages
System Administration Guide - Page 6
... Authenticated Users 9-11
Configuring Email Settings 9-13 Default Subject 9-14 Default From 9-15 Guest User Access 9-16 Auto Send to Self 9-17
LDAP Directory Setup (Internal Address Book 9-18 Primary LDAP IP Address 9-19
Email Setup using Internet Services 9-... 11-2 Printing Department Data 11-4 Managing Departments 11-5
Page iv
Xerox WorkCentre M20i System Administration Guide
System Administration Guide - Page 7
... 11-9 Enable Passcode Protection 11-9 Change the Passcode 11-10
Network Tools 11-11 Reset NIC 11-11 Set Factory Defaults 11-12
Clear Memory 11-13
Maintenance Tools 11-14 Check the Serial Number 11-15 Notify Toner...-37
12 Problem Solving 12-1
Introduction 12-1
Problem Solving Procedure 12-2 Scan to Email 12-3
13 Glossary 13-1
Xerox WorkCentre M20i System Administration Guide
Page v
System Administration Guide - Page 127
... of WorkCentre M20i. The following information is provided:
¾ Email Overview 9-2 ¾ Information Checklist 9-3 ¾ Configuring SMTP 9-4 ¾ Configuring Email Settings 9-13 ¾ LDAP Directory Setup (Internal Address Book). . 9-18 ¾ Email Setup using Internet Services 9-20 ¾ Email forwarding 9-27 ¾ Test Email Transmission 9-30
Xerox WorkCentre M20i System...
System Administration Guide - Page 130
... 9-4
Xerox WorkCentre M20i System Administration Guide see page 9-7. Scan to Email
Configuring SMTP
This section describes how to configure the Simple Mail Transfer Protocol used by the WorkCentre M20i for SMTP can be setup using Internet Services" on page 9-20. see page 9-5. ¾ Maximum Mail Size - Refer to "Email Setup using CentreWare Internet Services but not all settings...
System Administration Guide - Page 131
... period on the keyboard to Email
SMTP IP Address
This feature allows you set the IP address of the SMTP server. Scan to insert the dot between each group. SMTP Server Setup [SMTP Server IP]
Xerox WorkCentre M20i System Administration Guide
Page 9-5 System Admin Tools [Passcode Protect]
3
¾ Press
or
until Email
Setup is displayed and...
System Administration Guide - Page 132
...]. SMTP Setup [Max Mail Size]
Page 9-6
Xerox WorkCentre M20i System Administration Guide System Admin Tools [Passcode Protect]
3
¾ Press
or
until Email
Setup is displayed and press
[Enter].
¾... protected, type in the password and press [Enter].
Scan to Email
Maximum Mail Size
This feature allows you set the maximum size of mail that can be transmitted.
The choices are...
System Administration Guide - Page 139
...190; Default From address -
see page 9-27. see page 9-16. ¾ Auto Send to configure or set the following Email features: ¾ Default Subject text - see page 9-15. ¾ Guest User Access - Xerox WorkCentre M20i System Administration Guide
Page 9-13 see page 9-20. ¾ Email forwarding - Scan to Email
Configuring Email Settings
This section describes how to Self -
System Administration Guide - Page 143
... or until Auto Send to Self [On]
Xerox WorkCentre M20i System Administration Guide
Page 9-17 Auto Send to Self is displayed and press [Enter].
Otherwise, choose Off and press [Enter]. Email Setup [Auto Send to Self]
4
¾ If you to send a copy of the Email to yourself.
To set auto send to
yourself, press or until...
System Administration Guide - Page 144
Scan to Email
LDAP Directory Setup (Internal Address Book)
This section describes how to support LDAP services. All configurations for the same search query.
NOTE: Configuration of the LDAP directory settings requires the network to configure the Lightweight Directory Application Protocol.
The or, display behavior is Primary LDAP IP Address - Page 9-18
Xerox WorkCentre M20i System...
System Administration Guide - Page 145
Press the period on the keyboard to Email
Primary LDAP IP Address
This feature allows you set the primary IP address for LDAP. LDAP Setup [Pri LDAP IP]
Xerox WorkCentre M20i System Administration Guide
Page 9-19 To enter the LDAP IP address:
1 ¾ Press the [Machine Status] button.
2
¾ Press
or
until System
Admin Tools is...
System Administration Guide - Page 149
...Scan to Email
Email Setup
Use these steps:
1
¾ Enable CentreWare Internet Services (see "Enabling Internet Services" on page 9-20).
2
¾ At the CentreWare Internet Services Home Page for the WorkCentre M20i, select the [Properties] tab.
3
¾ Select the plus symbol [+] to the left of the Services folder in the WorkCentre M20i.
Xerox WorkCentre M20i System Administration...
System Administration Guide - Page 150
... the [User No] from a comma delimited, .CSV file;
Page 9-24
Xerox WorkCentre M20i System Administration Guide
import these steps:
1
¾ Enable CentreWare Internet Services (...WorkCentre M20i, select the [Properties] tab.
3
¾ Select the plus symbol [+] to the left of the Services folder in the Properties frame, and then select the [+] symbol to the left of the Email settings...
System Administration Guide - Page 151
...create a local address book. enter the [Name] and [Email Address];
Xerox WorkCentre M20i System Administration Guide
Page 9-25 Scan to Email
Local Address Book
Use these instructions to take effect. Creating ... in the Properties frame, and then select the [+] symbol to the location of the Email settings folder.
4
¾ Select [Local Address Book] and enter the required information.
5...
System Administration Guide - Page 152
...New Custom Address] button; Otherwise, enter the [Name] and [Email Address]; Page 9-26
Xerox WorkCentre M20i System Administration Guide Scan to Email
Group Address Book
Use these steps:
1
¾ Enable CentreWare .... and click the [Apply] button.
7
¾ ;To Edit the details of the Email settings folder.
4
¾ Select [Group Address Book] and enter the required information.
5
...
System Administration Guide - Page 153
... M20i. Setup Forward [Email]
Xerox WorkCentre M20i System Administration Guide
Page 9-27 To configure Email forwarding:
1 ¾ Press the [Machine Status] button.
2
¾ Press
or
until Email is displayed and
press [Enter].
¾ If the System Admin Tools have been passcode protected, type in the password and press [Enter].
Scan to Email
Email forwarding
This feature sets...
System Administration Guide - Page 156
... Guide for trouble-shooting procedures. Page 9-30
Xerox WorkCentre M20i System Administration Guide If the test job fails, refer to the Problem Solving chapter for full details of sending Emails.
1
¾ Place a document in the Document Feeder, or on the Document Glass.
2 ¾ Select the [Email] key and set any features required.
3 ¾ Follow the instructions...
System Administration Guide - Page 159
... password and press [Enter]. Setup Forward [Fax]
Xerox WorkCentre M20i System Administration Guide
Page 10-3 Fax
Fax Forwarding
This feature sets up the forwarding details for received and or transmitted faxes and can be set for faxes. System Admin Tools [Passcode Protect]
3
¾ Press
or
until Fax/Email
Forward is displayed and press
[Enter].
¾ Press...
System Administration Guide - Page 182
...; Serial Number - Page 11-14
Xerox WorkCentre M20i System Administration Guide page 11-16. page 11-17. ¾ Clean Drum - page 11-18. ¾ Billing Counters -
The tools are provided. used to check the billing counters (see "Setting Alert Notifications" on page 11-25). ¾ New Drum - sends an email to reset the drum usage...
System Administration Guide - Page 193
... effect.
These are:
When a paper jam is detected. Administration Tools
Setting Alert Notifications
Use these steps:
1
¾ Enable CentreWare Internet Services (see "Enabling Internet Services" on page 11-20).
2
¾ At the CentreWare Internet Services Home Page for specified alerts.
Xerox WorkCentre M20i System Administration Guide
Page 11-25 NOTE: Click the [Undo] button...
System Administration Guide - Page 209
... incorrect order will be changed. Xerox WorkCentre M20i System Administration Guide
Page 12-3
Cannot change Email "From" address entry.
• If the user accesses the device using a lower scan resolution. ...spelt correctly. Device prints an Email Error report after an attempt is made to send an Email job.
• Check that the Email server settings configured on the device are correct...
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