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Xerox 6400XF Support Question

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Question posted by elroynorman on February 9th, 2012

Xerox Workcenter 6400xf

I have a Xerox Workcenter 6400XF and I'm getting a missing black toner error. I've installed two new toner and I'm receiving the same error on both toners.

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Related Xerox 6400XF Manual Pages

WorkCentre 6400 System Administrator Guide - Page 7

...Sheet 139 Setting LAN Fax Options 139 Editing the Phonebook 140 9 Accounting Xerox Standard Accounting 142 Enabling Xerox Standard Accounting 142 Creating a Group Account 142 Creating a New User Account and Setting Usage Limits 143 Creating a General Account 143 ... the Printer Software 166 Manual 166 Auto Upgrade 167 WorkCentre 6400 Multifunction Printer 7 System Administrator Guide

WorkCentre 6400 System Administrator Guide - Page 28

... for every SNMP request that is received by the printer that contains an .... 2. GET returns the password for the GET Community Name or use this printer. 28 WorkCentre 6400 Multifunction Printer System...GET or SET community names for this protocol, then click Apply. Editing SNMP v1/v2c Properties Note: Xerox recommends that is used in network management systems to monitor and configure devices...

WorkCentre 6400 System Administrator Guide - Page 35

... selected more than 1 fragment in Number of space in the Total Job Size field. 4. WorkCentre 6400 Multifunction Printer 35 System Administrator Guide In CentreWare IS, click Properties > Connectivity > Protocols > SMTP ... Mail Transfer Protocol (SMTP) is used by the SMTP server in the multifunction device Email Address field. Under Login Credentials for Email Job Splitting Boundary. Type the...

WorkCentre 6400 System Administrator Guide - Page 36

.... If you can access email, select Authenticated User under Login Credentials for sending Automated emails. 8. Click Apply. 36 WorkCentre 6400 Multifunction Printer System Administrator Guide Alternatively, you select System for Login Credentials for the multifunction device to Access the SMTP Server to send automated Emails, type in before they can allow this field to default...

WorkCentre 6400 System Administrator Guide - Page 54

... LDAP • Card Reader: You must purchase and install a magnetic or proximity card reading system, such as ..., such as an LDAP directory. 54 WorkCentre 6400 Multifunction Printer System Administrator Guide To access the ... source of user information such as Xerox Secure Access. You must swipe a...of authorization: • Locally on the Device (Internal Database): User login information is stored...

WorkCentre 6400 System Administrator Guide - Page 59

...from their computer. WorkCentre 6400 Multifunction Printer 59 System Administrator Guide Note: Accounts created on page 60. 11. Under Device User Interface Authentication, select Xerox Secure Access. ... Device (Internal Database) or Remotely on the Network. 7. If a user normally authenticates at the control panel with a card reader, you select Remotely on page 54. • Install the Xerox ...

WorkCentre 6400 System Administrator Guide - Page 60

... when they need to do to define a title that you type will be ignored. 9. Click Save. 60 WorkCentre 6400 Multifunction Printer System Administrator Guide At the Authentication Configuration screen click the Configure button next to log in the Path field...their identification card, you can configure the printer to allow them to Device User Interface Authentication Xerox Secure Access. 2.

WorkCentre 6400 System Administrator Guide - Page 64

... in as a system administrator. Under Installed Certificates, right-click the Download the Generic Xerox Device CA. 3. The printer can now be used to upload to any printer requiring a Machine Root Certificate. 64 WorkCentre 6400 Multifunction Printer System Administrator Guide To download the Xerox Root CA certificate, click Download the Generic Xerox Device CA, and save the cacert.pem...

WorkCentre 6400 System Administrator Guide - Page 91

... device description or a remote queue. Installing the WSCO and Setting up Print Queues For detailed instructions on files that are of the type AFPDS and SCS. WorkCentre 6400 Multifunction ...Printer 91 System Administrator Guide You must be recreated as type AFPDS to the installation instructions that are included with the library...

WorkCentre 6400 System Administrator Guide - Page 120

... to contact their Xerox Service Representative to perform this function. 5. Type a Line Name for the printer using the touch-screen keypad. At the printer control panel, press the Machine Status button, then touch the Tools tab. 2. Note: Only WorkCentre models 6400X and 6400XF can type a maximum of 30 characters. 120 WorkCentre 6400 Multifunction Printer System Administrator...

WorkCentre 6400 System Administrator Guide - Page 138

... recipient to your personal phonebook, click Add to store your computer to select another phonebook. 138 WorkCentre 6400 Multifunction Printer System Administrator Guide Note: Only WorkCentre models 6400X and 6400XF can create personal phonebooks to Personal Phonebook. 6. Select the Xerox printer from the Printer drop-down menu, and click Properties. 3. Type details such as Organization...

WorkCentre 6400 System Administrator Guide - Page 143

...WorkCentre 6400 Multifunction...received fax documents that the user can be unique. 4. Accounting Creating a New User Account and Setting Usage Limits Notes: • • You must create a group account before you must log in as impressions. • Black Copied Impressions includes all black and white copies. • Color Printed Impressions includes all color... > Xerox Standard ...

WorkCentre 6400 System Administrator Guide - Page 148

...Select Always Prompt if you are using XSA with an external accounting device. 8. Click OK to log in, select Do Not Prompt and... a LAN fax using the print driver. 148 WorkCentre 6400 Multifunction Printer System Administrator Guide Click OK. 10. Select...sent from the drop-down menu, select Xerox Standard Accounting or Auditron, or Xerox Network Accounting. 4. Select Remember Last Entered...

WorkCentre 6400 System Administrator Guide - Page 156

..., start online troubleshooting sessions with Xerox, and download usage information to collect and report meter read information. Note: If your printer. Under Enrollment, select Enrolled. 156 WorkCentre 6400 Multifunction Printer System Administrator Guide This eliminates the need to your network regardless of features that installs, configures, manages, monitors, and reports on network...

WorkCentre 6400 System Administrator Guide - Page 183

..., 88 installing, 88 launching, 89 performing installation procedure, 89 Xerox Standard Accounting (XSA), 142 creating general account for, 143 creating group accounts for, 142 creating user accounts for, 143 enabling, 142 enabling in Machintosh printer driver, 148 enabling in Windows printer driver, 148 XSUS, 88 Z zero-configuration networking, 24 Index WorkCentre 6400 Multifunction Printer 183...

WorkCentre 6400 User Guide - Page 3

Contents 1 Safety Electrical Safety 12 Laser Safety 12 Power Cord 12 Telephone Line Cord 13 ...Xerox Support Centre 28 3 Network Basics Choosing a Connection Method 30 Operating System Requirements 30 Connecting to a Printer on a Network 30 Connecting with USB 30 Assigning the Printer an IP Address 31 Accessing Quick Setup Home 31 IP Address Setup Wizard 31 WorkCentre 6400 Multifunction...

WorkCentre 6400 User Guide - Page 19

Foreign device interface connection 5. Imaging unit x4 3. Fuser 5. Transfer Belt 6400-151 WorkCentre 6400 Multifunction Printer 19 User Guide Power cord connection 3. Fax connection (6400X and 6400XF only) Internal Components 1 2 6400-008 4. Ethernet connection 1 2 Y 3 1. Toner cartridge x4 2. Waste cartridge 4 5 6 4. Power switch 2. USB connection 6. Transfer Roller 6....

WorkCentre 6400 User Guide - Page 20

Features Fax capability Finisher Two 500-Sheet Lower Tray Assemblies (Trays 3 and 4) Stand 6400S No Optional Optional Optional Configurations 6400X Yes Optional Optional 6400XF Yes Yes Yes Optional Yes 20 WorkCentre 6400 Multifunction Printer User Guide Features Printer Configurations • Standard Features on page 20 • Available Configurations on page 20 • Product Options on...

WorkCentre 6400 User Guide - Page 65

.... Macintosh 1. Click the Color Adjustments button. 4. WorkCentre 6400 Multifunction Printer 65 User Guide Press Match on page 66 • Adjusting the Automatic Color Correction on page 65 • Advanced Color Options - Select the Color Options tab. 2. Click the OK button to black and white or shades of different color devices. Select the desired color correction from the...

WorkCentre 6400 User Guide - Page 196

Push the guide for the staple cartridge up, and then remove any jammed staples. 1 2 6400-116 5. Close the finisher front door. 6400-118 196 WorkCentre 6400 Multifunction Printer User Guide 6400-119 Troubleshooting 4. Return the guide to its original position, and then install the stapling unit. 6. Slide the stapling assembly back into the printer. 6400-117 7.