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Xerox 6400X Support Question

Xerox 6400X Support Question

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Question posted by DevolaB on January 21st, 2015

Workcentre 6400

My document feeder won't take more than 3 or 4 papers to scan or print.

Current Answers

Answer #1: Posted by TechSupport101 on January 23rd, 2015 1:17 AM
This answer was accepted by the poster of the original question.
TechSupport101

Member since:
May 24th, 2013

Points: 12,171,305
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points
Hi. Possible causes:

1. Bad or dirty rollers -- clean them

2. Pending and corrupt print job data - - clear all print jobs

3. Corrupt printer driver -- install the latest version available on Xerox official support site.

4. Corrupt firmware - - reflash it (available from Xerox official support site).

Related Xerox 6400X Manual Pages

WorkCentre 6400 System Administrator Guide - Page 35

..., or Host Name. 4. Type the appropriately formatted address and port number in the multifunction device Email Address field. The default value for Number of Fragments, you select None, the printer will not reassemble the job on page 23. 3. WorkCentre 6400 Multifunction Printer 35 System Administrator Guide Under Required Information, select the method to use to...
WorkCentre 6400 System Administrator Guide - Page 36

..., select Authenticated User under Login Credentials for the multifunction device to Access the SMTP Server to save the Login and Password information. 7. Note: Select the Select to save new password check box to send automated Emails, type in the Login Name and Password. Network Configuration 6. Click Apply. 36 WorkCentre 6400 Multifunction Printer System Administrator Guide
WorkCentre 6400 System Administrator Guide - Page 143

... that she makes to print a scan confirmation report or an Internet Fax acknowledgement report, these documents are printed. 5. WorkCentre 6400 Multifunction Printer 143 System Administrator Guide...8226; Black Printed Impressions includes all black and white documents printed from a computer using the print driver. • Color Copied Impressions includes all color documents printed from a ...
WorkCentre 6400 User Guide - Page 4

... Match 66 Adjusting the Automatic Color Correction 67 Printing in Windows 58 Printing Options for Macintosh 59 Selecting Options for an Individual Job for Macintosh 59 Saving a Set of Commonly Used Printing Options for an Individual Job in Windows 58 Saving a Set of Commonly Used Printing Options in Black and White 68 4 WorkCentre 6400 Multifunction Printer User Guide
WorkCentre 6400 User Guide - Page 7

... 4 159 Cleaning the Document Feeder Rollers and Pad 160 Cleaning the Duplex Feed Rollers 161 Cleaning the Media Transfer Rollers for Tray 3 and Tray 4 162 Cleaning the Laser Lenses 164 Ordering Supplies 166... 180 Paper Feed Problems 181 Clearing Paper Jams or Misfeeds 181 Minimizing Paper Jams 197 Troubleshooting Paper Feed Problems 198 WorkCentre 6400 Multifunction Printer 7 User Guide
WorkCentre 6400 User Guide - Page 20

... Options on page 21 Standard Features The WorkCentre 6400 printer has many features to meet your print needs: • Copy, print, and scan capabilities • Fax (6400X and 6400XF only) • Maximum print speed of 37 pages per minute for monochrome printing and 32 pages per minute for color printing (on letter-size plain paper) • 2400 x 600 dpi (Enhanced Mode...
WorkCentre 6400 User Guide - Page 42

...has been folded or wrinkled • Paper with cutouts or perforations • Stapled paper • Envelopes with windows, metal clasps, side seams, or adhesives with release strips • Padded envelopes • Plastic media other than supported transparencies Paper Storage Guidelines Providing good storage conditions for protection. 42 WorkCentre 6400 Multifunction Printer User Guide
WorkCentre 6400 User Guide - Page 49

...: • Plain paper • Punched paper • Letterhead paper • Recycled paper • Pre-printed paper Tray 2 accepts Letter and A4 size paper only. On the printer's control panel display, select the envelope size, type, and color, and then select Confirm. WorkCentre 6400 Multifunction Printer 49 User Guide Adjust the paper guides to ensure good print quality. Note: Make...
WorkCentre 6400 User Guide - Page 84

... the control panel. 84 WorkCentre 6400 Multifunction Printer User Guide If desired, change the copy settings; Press the Start button to scan the next original. • To cancel printing of the copies, press the Stop button on the right side of copies. 5. Copying Basic Copying To make copies: 1. Note: The document feeder will only recognize A5, ISO...
WorkCentre 6400 User Guide - Page 107

...For more information, see Printing a Confirmation Report on the left side of the page entering the document feeder first. • ...document feeder with the top of the printer. • Document Feeder: Remove any staples and paper clips from pages and insert them face up and down menu. Press the Log In/Out button (user name: admin, default password: 1111). 2. WorkCentre 6400 Multifunction...
WorkCentre 6400 User Guide - Page 110

...page 118. 110 WorkCentre 6400 Multifunction Printer User Guide For more information, see Printing a Confirmation Report on page 113. 6. Load your document. • Document Glass: Place the first page of the page entering the document feeder first. • On the control panel, press the Services Home button. 2. Press the Start button. The printer scans the pages and transmits...
WorkCentre 6400 User Guide - Page 111

..., see Printing a Confirmation Report on page 113. 7. The printer scans the pages and sends the document as an...WorkCentre 6400 Multifunction Printer 111 User Guide Select the Internet Fax icon. 3. To print a confirmation page displaying the fax transmission status, turn on the document glass with the top of the printer. • Document Feeder: Remove any staples and paper...
WorkCentre 6400 User Guide - Page 127

...-protected private folder accessible only by default. From All Templates, select Local Templates, and then select _PUBLIC. When the scan is stored in the document feeder. 2. WorkCentre 6400 Multifunction Printer 127 User Guide Note: Settings chosen using CentreWare IS can scan a document, store the image on the printer's internal hard drive and then download it is the simplest...
WorkCentre 6400 User Guide - Page 128

...appear in the folder list in the scan policies. If required, select Enter Password for the scan. When the Document Management screen appears, select Done. 8. For more information on page 125. 3. For more information see Printing a Configuration Report on managing confirmation page settings, see the System Administrator Guide. 128 WorkCentre 6400 Multifunction Printer User Guide
WorkCentre 6400 User Guide - Page 132

... includes: • Creating a Template with an Image View Setting on page 149. 6. For more information, see Setting Scan Options on page 133 132 WorkCentre 6400 Multifunction Printer User Guide If scanning fails, a confirmation page will redisplay the Workflow Scanning tab. Press the Start button. From All Templates, select Local Templates, and then select your default template...
WorkCentre 6400 User Guide - Page 145

... tabs at the bottom of the control panel, Output Color, 2-Sided Scanning, Original Type and Scan Presets, to File is a feature of the image. Select Workflow Scanning. 3. WorkCentre 6400 Multifunction Printer 145 User Guide Documents you scan are sent to a document repository on a network server configured by your system administrator. Note: If Scan to select the desired options for the...
WorkCentre 6400 User Guide - Page 146

...: The From... To send a scanned image to an email address in the document handler and press the green start button. Select Public in the document feeder or on the touch screen and ...the recipient of the control panel, Output Color, 2-Sided Scanning, Original Type and Scan Presets, to select the desired options for the scan. 146 WorkCentre 6400 Multifunction Printer User Guide Select the To: ...
WorkCentre 6400 User Guide - Page 148

... information, see Setting Scan Options on the document glass, and then press the Start button. Scanning Scan to Home The Scan to Home feature allows you to scan a document to your system administrator. To change any of the scan settings, use the Scan to Home feature: 1. For more information see the System Administrator Guide. 148 WorkCentre 6400 Multifunction Printer User Guide From...
WorkCentre 6400 User Guide - Page 181

...WorkCentre 6400 Multifunction Printer 181 User Guide Do not reload media that the paper ...Paper Jams in the Fuser on page 187 • Clearing Paper Jams in the Document Feeder on page 190 • Clearing Paper Jams Behind the Right Side Door on page 191 • Clearing a Paper Jam Behind the Control Panel on page 192 • Clearing Paper.... Do not touch the printed surface of media left in...
WorkCentre 6400 User Guide - Page 243

...A administrator access, 26 B black and white printing, 68 booklets, 64 printing, 64 C CentreWare IS scanning, 125 choosing a network connection, 30 cleaning document cover, 156 document feeder roller, 160 document glass, 156 duplex feed roller, 161 exterior, 157 feed roller, 158 laser lenses, 164 media transfer rollers, 162 Trays 2, 3, 4 feed roller, 159 Cleaning Paper Jams in the Duplex Unit, 186...

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