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Vtech CS6328-5 Support Question

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Question posted by jankap on October 5th, 2015

Can I Fix The Answering Machine? It Is Very Scratchy, Garbled Playing Message

5.8 i difficult to listen to messages...very scratchy

Current Answers

Answer #1: Posted by TechSupport101 on October 6th, 2015 1:02 AM
This answer was accepted by the poster of the original question.
TechSupport101

Member since:
May 24th, 2013

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Most likely not according to the description. You are either looking at a bad speaker diaphragm or an electrically failed component on the answering machine's PCB.

Related Vtech CS6328-5 Manual Pages

User Manual - Page 3

... 12 Set date/time 12 Home area code 13 Dial mode 13 Answering system settings........ 14 Answering system set up 14 Answer ON/OFF 14 Call screening 15 Number of rings 15 Remote access code 16 Message alert tone 16 Announcement 16 Play your announcement 17 Record your own announcement .. 17 Delete your announcement 17...
User Manual - Page 4

... to the directory 34 Delete from the call log 35 Call log display screen messages 35 Answering system operation..... 36 Answering system and voicemail 36 Message capacity 36 New message indication 37 Call intercept 37 Message playback 37 Delete all messages 38 Record and play memos 39 Message window displays 40 Remote access 41 Appendix 42 Handset display screen...
User Manual - Page 11

... base layout Message window Shows the number of messages and other answering system information (page 40). When the phone is not in use , press twice to delete all system handsets (page 19). /ANS ON/OFF Press to turn the answering system on or off (page 14). /REPEAT Press to repeat a message or press twice to play messages (page...
User Manual - Page 15

...Your telephone service provider may alert you have listened to be used in your voicemail while away from answering system messages recorded in all new voicemail messages, the indicators on the handset turn off ...your voicemail service. The screen shows Turn off the indicators; As long as you of new messages with a stutter (broken) dial tone. Press VOL/ or VOL/CID to select >LCD...
User Manual - Page 16

... be correct so that the day of each message plays. 12 SET TIME 10:45 AM If the date and time are set ," before each message prior to enter a two-digit number or press...press MENU/SELECT. 4. Press VOL/ or VOL/CID to choose On or Off. 5. Before using the answering system, set . Telephone settings Key tone You can be calculated from the caller ID information. 1. Press VOL...
User Manual - Page 18

... be on and ANS ON will display on , it announces, "Calls will be answered." Press VOL/ or VOL/CID to select >Answering Sys, then press MENU/SELECT. 3. To turn the built-in use a system handset to answer and record messages. Press VOL/ or VOL/CID to choose On or Off, then press MENU/SELECT...
User Manual - Page 19

... to turn the call screening, or press /PLAY/STOP to select >Answering Sys, then press MENU/SELECT. 3. Press VOL/ or VOL/CID to select >Answering Sys, then press MENU/SELECT. 3. Number of...listen at the telephone base to select >Ans sys setup, then press MENU/SELECT. 4. Press /VOL- Press VOL/ or VOL/CID to a caller leaving a message. Press MENU/SELECT when the handset is answering...
User Manual - Page 40

... to your voicemail, you may program the delay before voicemail answers as described below. Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of rings. To listen to 99 messages. You can record and store up to new messages differently. • If and New voicemail display on the handset...
User Manual - Page 41

If there are new answering system messages. Press /PLAY/STOP when the phone is turned on the handset. To play messages with the telephone base: 1. Options during playback: • Press /VOL+ or /VOL- When playback begins, you hear the total number of messages followed by the day and time of messages." After the last message, the telephone announces, "End of...
User Manual - Page 42

... press MENU/SELECT. 3. Press X/DELETE again. Press VOL/ or VOL/CID to select >Play messages. The handset shows Delete all old messages, press DELETE again." Press 4 twice to listen to the previous message. • Press 3 to confirm your selection. • When the answering system has less than three minutes of recording time left, the remaining time...
User Manual - Page 43

... memory is not in use. 2. Answering system operation Record and play memos Memos are your own memos using the same answering system. Press MENU/SELECT when the handset is full. • Each memo can record your own recorded messages used as incoming messages. Press VOL/ or VOL/CID to select >Answering Sys, then press MENU/SELECT...
User Manual - Page 45

see Remote access code on or off , the telephone answers after you enter the remote access code, all new messages play . • Once the new messages have played, the telephone announces the help menu options. Then you can enter one of remote commands. Play only new messages. Repeat the current message (during playback). Skip to change it. 1. If you...
User Manual - Page 48

... On when the handset is charging. On when you are registering a handset. animates when the battery is charging in use . New call . On when the answering system is an incoming call. Message number currently playing and total number of messages recorded. 44 Flashes quickly when there is...
User Manual - Page 53

...or charger correctly. Allow up to the telephone base. • There may be too many extension phones on the handset and telephone base each month with your home are plugged in properly (page 2). ... in the wiring or local service. Try installing your phone as far away as HAM Radios and other telephones in your cordless phone. Unplug some of them to the Battery section (page 45).
User Manual - Page 54

...and caller ID problems caused by unplugging the electrical power to synchronize with your cordless phone. Try installing your DSL service provider for 15 seconds and plug it closer to...securely plugged into a different working telephone at the telephone wall jack. DSL) through your cordless phone. If this to high-speed Internet service (digital subscriber line - Install a new telephone ...
User Manual - Page 55

...between the telephone line cord and the telephone wall jack. I hear noise on the cordless handset and the keys do not work on the handset. • Only one handset ...caller ID problems caused by DSL interference. If you still hear other obstructions. Contact your cordless phone. In many environments, elevating the telephone base improves overall performance. • Disconnect the telephone...
User Manual - Page 56

...by unplugging the power adapter from the cordless handset. Place the handset in answering system. The filter prevents noise and ... may want to use equipment compatible with your cordless phone. Appendix Troubleshooting The telephone does not receive caller... Your telephone has voicemail indication that you have a voicemail message waiting for local calls, you must use the home area...
User Manual - Page 57

They are independent features and each alerts you subscribe to new messages differently (page 36). The answering system does not record messages. • Make sure the answering system is on. • When the answering machine memory is full, it does not record new messages until some cases, the answering system is affected by the ringing system used by your...
User Manual - Page 58

...answering...answering system disconnects the call after four minutes. • If the memory on the answering system becomes full during a message, the answering...messages on the answering system are using a firewall, it may prevent access to your fax machine documentation for information on compatibility with answering systems. The messages on the answering system are very difficult...fax machine ...
User Manual - Page 69

... cordless telephones 59 Add a handset 46 Alphabetical search 27 Announcement 16 Answer a call 18 Answer an incoming call during an intercom call 22 Answering system and voicemail 36 Answering system setup 14 Answer ...Layout 7, 8, 9 LCD language 11 D Date and time 12 Delete announcement 17 Delete answering system messages 38 Delete from redial list 21 Delete from the call log 35 Delete from the ...

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