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Vizio M261VP Support Question

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Question posted by zoomyr on April 16th, 2011

Sound, But No Picture. Audio Program Message Displayed On Channel.

Just purchased a 26" Vizio M261VP. Did an autoscan (hooked up to Comacast cable). All channels are ok with the exception of the 200 channel range. They have sound & no picture. The screen displays the following: "Audio program".  Have a 42" Vizio and the 200 channels work fine. Vizio said it was a problem with our cable. We have scanned, rescanned & even scanned using the 42" TV connection.  Still no picture.  What is the problem?

Current Answers

Answer #1: Posted by jmiddlet13 on October 19th, 2016 3:50 PM
jmiddlet13

Member since:
October 19th, 2016

Points: 0
60
points
It's the weather alert app on your smart TV. I'm guessing there was bad weather when this happened. Uninstall the weather (weather4us) app and it should fix the problem.

Related Vizio M261VP Manual Pages

M261VP User Manual - Page 1

... default picture setting or enabling other features will experience many years of your HDTV for easy reference when obtaining warranty support: Serial Purchase Date VIZIO is ... assistance, call toll free at www.VIZIO.com. Manufactured under license from your new VIZIO M261VP television purchase. and are registered trademarks of VIZIO, Inc. These plans give additional coverage...
M261VP User Manual - Page 7

VIZIO M261VP User Manual Ethernet Connection...30 CHAPTER 7 USING VIA ...31 Connecting to the Internet ...31 Navigating the VIA Dock ...31 Using VIZIO Internet Apps (VIA)...32 ...screen Display (OSD) ...35 Input Menu...36 Wide Menu ...36 CC (Closed Caption) Menu ...37 Analog Closed Caption ...37 Digital Closed Caption ...37 Digital CC Style...37 Sleep Timer Menu ...37 Picture Menu ...37 Picture...
M261VP User Manual - Page 14

... headphones for personal listening.  OPTICAL-When digital TV is selected for viewing, the audio associated with L/R Audio)-  Connect Component video devices such as a DVD Player or Cable/Satellite box here.  You can connect your TV to a VIZIO Sound Bar or your HDTV to receive future product updates including upgrades for connection to...
M261VP User Manual - Page 16

...). VIZIO M261VP User Manual Remote Control Buttons Basic TV Functions INPUT-Press to cycle through the entire sequence, you will see the screen adjusting to the different sizes. You can name your inputs when you have stepped through the various devices connected to your Cable/Satellite box. YELLOW-Press to select how the picture displays on...
M261VP User Manual - Page 19

VIZIO M261VP User Manual Chapter 5 Using your HDTV for the first time Connecting to the Internet Set up...watching TV, make sure that any cable, satellite or off-air antenna connections are watching a program using the TV input, press the channel buttons on the remote control or the TV to see a picture on either channel 3 or channel 4 matching the channel which your device is in your TV...
M261VP User Manual - Page 20

Press GUIDE again to display more information about the program and schedule. 20 www.VIZIO.com VIZIO M261VP User Manual Viewing Digital TV Program Information When the channel is changed or when you press GUIDE, an information header is shown over the picture for a few seconds.
M261VP User Manual - Page 22

... of any of the cable types available and it won't provide the high-quality video and audio that HDMI can decide which...picture and cut down on your TV has HDMI, this is the right one for digital displays. HDMI provides digital quality and amazing sound so if your cable clutter. This cable usually comes from a basic connection to use one cable. Note: When using . VIZIO M261VP...
M261VP User Manual - Page 23

VIZIO M261VP User Manual Connecting Your Cable/Satellite Box Using HDMI (Best) Cable and Satellite Boxes that have a HDMI digital interface should be audio from your HDTV with DVI 1. Turn off your Cable or Satellite operator. Version 6/15/2010 23 www.VIZIO.com Visit www.VIZIO.com or call 877-MYVIZIO (877-698-4946) for optimal results. Connect an...
M261VP User Manual - Page 28

... Connect the audio cables (white and red) from your sound system to the OPTICAL digital audio out on the remote control or side of your HDTV. This is active when receiving audio with the programs being viewed no... camera. 10. See your Home Theater user manual for more information. 28 www.VIZIO.com VIZIO M261VP User Manual Connecting Your VCR or Video Camera Note: Refer to your VCR or Video...
M261VP User Manual - Page 35

... o Sleep Timer o Picture o Audio o Network o Settings o Help 4. Press the VIA button. 2. Press or ▼ on the remote control to select one of the items to adjust. 6. The HDTV Settings App allows you can control all the function settings. Press OK to select it, and then press or ▼ to the previous screen. o Press the...
M261VP User Manual - Page 39

... adjust it. When set to light changes in a higher Average Picture Level (APL) and the overall picture will look too light. A screen will come up to confirm your HDTV will automatically adjust to Off. Audio Menu Adjust audio options including balance, equalizer, and advanced audio settings. VIZIO M261VP User Manual Adaptive Luma Large areas of brightness in the...
M261VP User Manual - Page 40

... tuning of different frequencies. Equalizer Settings 1. Press ▲ or ▼ to adjust the selected frequency to music content. VIZIO M261VP User Manual Advanced Audio To select the options in the Equalizer Settings sub-menu, press OK. Note: When SRS TruSurround HD™ is set to Fixed, the volume can only be changed by the...
M261VP User Manual - Page 43

... the remote control. An X will still be channels you are watching. Version 6/15/2010 43 www.VIZIO.com VIZIO M261VP User Manual Tuner Mode Select Antenna or Cable depending upon which equipment you believe channels are available in your area. When the search is transmitting the audio with the program you are too weak to watch comfortably or...
M261VP User Manual - Page 44

... you want to show the list of just HDMI-1. Channel Locks Block individual channels from channels that have the input label read BluRay instead of inputs. 2. To use one of Audio/Video processing by the TV. Press ▼ to select Input Labels, and then press OK to restrict certain channel and program viewing, you can select from ten...
M261VP User Manual - Page 47

... (antenna or cable) or Network (wired or wireless) settings. Note: This does NOT reset the Parental Control Password. Note: Previously scanned channels will display a message to confirm that you want to reset the values to accept it . Guided Setup Follow the step-by-step instructions for more information. The screen will be removed. VIZIO M261VP User Manual Help...
M261VP User Manual - Page 49

... the channel may be low. Version 6/15/2010 49 www.VIZIO.com Poor image quality  Standard Definition images will display the television station or program selected by removing the AC power cable from the back of your television for 30 seconds. VIZIO M261VP User Manual Issue Solution Power is ON but there is no image on the screen / Black screen...
M261VP User Manual - Page 56

... software or programs to set up the display: Parameters Horizontal Values (Pixels) Vertical Values (Lines) Address Front Porch Sync Width Back Porch Total Frequency Sync Polarity 1920 48 32 80 2080 66.587 KHz P 1080 3 5 23 1111 59.934 Hz N Pixel Rate (MHz) Refresh Rate (Hz) 138.5 60 56 www.VIZIO.com VIZIO M261VP User...
M261VP User Manual - Page 58

... 32 Using 32 Aspect Ratio 36 Audio Menu Advanced Audio 40 Audio Mode 39 Balance 39 Digital Audio Out 40 Equalizer adjustments 40 Lip Sync 39 Reset Audio Mode 41 SRS TruVolume 40 SRS TSHD (surround sound 40 TV Speakers 39 AV connector 22 Blackbars 36 Blocking Channels 44 Brightness 37 Cable Box Connecting 23 CC Closed Caption...
M261VP User Manual - Page 59

... 16 Precautions 15 Range 15 TV Functions 16 VIA buttons 32 VIA Functions 17 Reset All TV Settings 47 Factory Default 47 Picture Settings 39 RGB 22 Safety Instructions 2 VIZIO M261VP User Manual Satellite Box Connecting 23 Search for channels 43 Setting Up 10 Settings Menu Time & Local Settings 46 Settings Menu Audio 39 Game Mode...
M261VP Quick Start Guide - Page 2

... to display a crisp, clear HD picture as long as the Sound Bar with up and down with lifelike detail and High Definition Audio puts you still see more about VIZIO Certified* High Definition cables please visit us online at resolutions much higher than old TVs, so you should fill the screen. EXTENDED WARRANTIES Protect your TV channels. Press...

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