Toshiba Satellite S875 Support Question
Toshiba Satellite S875 Support Question
Find answers below for this question about Toshiba Satellite S875.Need a Toshiba Satellite S875 manual? We have 1 online manual for this item!
Question posted by steph38424 on February 3rd, 2013
Toshiba Estudio 232 Saying ' Hdd Mount Failed. Check Hdd Connection'
Any ideas on how to fix the above? I have come into the office this morning and this is what the printer is saying. I have turned it off, and still no change. Any help would be appreciated.
Current Answers
Answer #1: Posted by tintinb on March 25th, 2013 12:52 PM
tintinb
Member since:
October 26th, 2012 Points: 7,056,560
Member since:
October 26th, 2012 Points: 7,056,560
Based on your description, this is related to the loose cable connections of your Toshiba Satellite S875 particularly the cable that connects your laptop and motherboard. This is too technical for you to fix with yourself. You will need to bring the device to the service center or request a help from a computer technician.
If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.
Regards,
Tintin
Related Toshiba Satellite S875 Manual Pages
User Guide - Page 2
...;/Satellite Pro® L800/S800 Series
Recordable and/or ReWritable Drive(s) and Associated Software Warranty
The computer system you purchased may lose data or suffer other damage. TOSHIBA AMERICA INFORMATION SYSTEMS, INC. ("TOSHIBA"), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. If you fail...
User Guide - Page 22
22
Contents
Seeking additional help 36 Check list 37 Precautions 37 Important information on your computer's
cooling fan 39 Setting up your computer 40 Connecting to a power source 40 Charging the main battery 43 Using the computer for the first time 43
Setting up your software 44 Registering your computer with Toshiba 44 Adding optional...
User Guide - Page 23
... HDMI™-compatible television or display device 77
Connecting an external monitor or projector ....77 Directing the display output when you turn
on the computer 77 Adjusting the quality of the external display......78 Customizing your computer's settings 78... on 89 Playing optical media 89 Recording optical media 90 Removing a disc with the computer off 91 Toshiba's online resources 91
User Guide - Page 25
... Goes Wrong 139
Problems that are easy to fix 139 Problems when you turn on the computer............140 The Windows® operating system is not working......142
Using Startup options to fix problems 143 Internet problems 144 The Windows® operating system can help
you 144 Fixing a problem with Device Manager 145
Checking device properties 145
User Guide - Page 26
... 151 Sound system problems 152 Printer problems 152 Wireless networking problems 153 DVD operating problems 155 Develop good computing habits 156
Data and system configuration backup in the Windows® operating system 157
If you need further assistance 161 Contacting Toshiba 162
Other Toshiba Internet Web sites 162 Toshiba's worldwide offices 162
Appendix A: Hot Keys...
User Guide - Page 31
... come
with your computer:
(Sample Illustration) System icons
Other documentation
Your computer comes with the following documentation: ❖ An electronic version of optional service programs to contact Toshiba,... product information, be sure to regularly check the Toshiba Web site at support.toshiba.com.
Below are available at accessories.toshiba.com.
Your select model may not have...
User Guide - Page 53
...a memory module, you can check that says, "Do you want to... turn off the computer and remove the memory module slot cover (complete steps 1-8 in "Installing a memory module" on page 45), and then check that...feature to recover your permission.
The System window appears. The following program to make changes to out-of factory default software with user's data
See "Recovering to this ...
User Guide - Page 54
... or are not restored during this option, any changes you made to the C: drive and any other drive partitions you may have created (for more information, see "Backing up your work" on page 60.
Also, if your original internal storage drive fails, you can be connected to a new internal storage drive from your...
User Guide - Page 55
...recovery process it is turned off.
2 While powering on your computer's internal storage drive:
1 Make sure the computer is strongly recommended that your work to scroll down, select the HDD Recovery option, and...the F12 key when the initial TOSHIBA screen displays. To recover the original factory image using the second method, see "Backing up your computer be connected to its out-of-box ...
User Guide - Page 58
... be copied into your personal folders.
1 Make sure the computer is turned off.
2 While powering on your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears.
3 Using the arrow keys to scroll down, select the HDD Recovery option, and then press the ENTER key.
4 If your computer...
User Guide - Page 61
... the HDD Recovery option, and then press the ENTER key.
4 If your computer, press the F12 key when the initial TOSHIBA screen displays. The Boot menu appears.
3 Using the arrow keys to continue.
(Sample Image) Warning screen If not, skip to step 5.
5 A warning screen appears stating that when the recovery is turned off...
User Guide - Page 63
... HDD Recovery option, and then press the ENTER key.
4 If your computer, press the F12 key when the initial TOSHIBA ... "Recover to a custom size partition" option restores your computer be connected to begin the recovery. When the recovery process is complete, a...have created such media. NOTE
During the recovery process it is turned off.
2 While powering on page 85.
Getting Started
63
...
User Guide - Page 66
...certain minimum capacity to your computer.
The TOSHIBA Recovery Media Creator dialog box displays.
(Sample Image) TOSHIBA Recovery Media Creator dialog box
2 Select...the type of external media you want to use.
3 Check the Information area of the dialog box to USB flash...In the list that you to insert several blank DVDs or connect one or more information, see "Backing up the files you ...
User Guide - Page 67
...process deletes information stored on page 65. For example, if your original internal storage drive fails, you can restore your computer.
Getting Started
67
Recovering the Internal Storage Drive
4 Do...you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media Creator utility) to insert the discs during...
User Guide - Page 69
...Users
❖ Recover without changing the hard drive partitions-If you want to recover the C: partition only, leaving other partitions from the internal storage drive:
1 Access the Toshiba Recovery Wizard on your internal..., press the F12 key when the initial TOSHIBA screen displays. NOTE
If you want to scroll down, select the HDD Recovery option, and then press the ENTER key. The Boot...
User Guide - Page 71
... status as follows:
1 Click the Start button and, in the Search field, type TOSHIBA Application Installer.
Getting Started
71
Checking the internal storage drive operating status
5 Click Next to complete the installation
process. Checking the internal storage drive operating status
After restoring your selection. When the process is complete, a message displays, indicating that...
User Guide - Page 82
... external media, email, or download from or writing to external media on page 157.
❖ Use Error-checking and Disk Defragmenter regularly to put off the computer if a drive indicator light indicates a drive is active....to avoid repetitive-motion injuries and eyestrain.
❖ Do not turn off backing up your internal storage drive suddenly fails, you have a separate backup copy.
User Guide - Page 142
...Check the OUTPUT specifications on the AC adaptor (for example, DC 19V - 3.95A)
2 Check the INPUT specifications on the bottom of the computer.
3 If the specifications do match, contact Toshiba... socket. For example:
❖ The operating system fails to start after the initial startup appears.
❖...
5 Verify that required by name).
4 Connect the AC adaptor to your computer.
The output...
User Guide - Page 155
...comes with your computer to view the optical disc drive properties.
7 Check the Toshiba Web site for when to turn off the display using Device Manager to view DVD movies.
4 Clean the disc and try the following steps:
1 Click the Start button and, in the left pane. Change...Click Choose when to fix the problem yourself.
If you have tried several discs and all fail, consider sending your ...
User Guide - Page 193
...Web site 44 worldwide offices 162 TOSHIBA Accessibility 135
Toshiba accessories memory 45
TOSHIBA Application Installer 122 TOSHIBA Assist 117
Connect tab 118 Optimize tab 121 Protect & Fix tab 120 Secure tab 119 TOSHIBA eco power plan 101 TOSHIBA eco Utility™ 136 TOSHIBA Face Recognition Utility 127 TOSHIBA Hardware Setup 130 TOSHIBA PC Diagnostic Tool Utility 128 TOSHIBA PC Health Monitor...
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