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Question posted by lpe1987 on March 8th, 2013

Cd Dvd Won't Play Or Read Disc

my dvd/cd drive use to work great now i cant burn music pictures play cds/dvds and i cant use my recover discs. i put a clean disc in and it does a whirring sound but it doesnt read the disc.i went under device manager and theres an exclamation point sign beside the pioneer realtekk under the cd/dvd outline. my computer is a toshiba satellite L305D S5900 windows vista home premium. can anybody give me a step by step solution to this problem if possible

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Answer #1: Posted by tintinb on March 13th, 2013 11:59 PM

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tintinb

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Based on your description, this might be a CD/DVD ROM hardware failure. The exclamation mark in the device manager tells you that your computer cannot detect the CD/DVD ROM. The only solution for this is CD/DVD ROM replacement which must be performed by a certified computer hardware technician. Please bring your laptop to the nearest service/repair center in your area.

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Related Toshiba Satellite L305D-S5900 Manual Pages

Toshiba User's Guide for Satellite L305/L305D Series - Page 32

... Exploring audio features 130 Recording sounds 130 Using external speakers or headphones..........131 Web Camera 132 Using PC Cards 132 Inserting a...Using an instant password 145 Using a supervisor password 146 Using a user password 147 Deleting a user password 148 TOSHIBA PC Diagnostic Tool Utility 149 Mouse Utility 150 TOSHIBA Hardware Setup 151 TOSHIBA Zooming Utility 153 CD/DVD Drive...

Toshiba User's Guide for Satellite L305/L305D Series - Page 66

To recover your hard disk drive using your selections. 4 Click Next to begin the restoration. The system will display on the progress bar as you can rebuild the system using the utilities burned to DVDs (refer to "Creating Recovery DVDs" on page 60): 1 Insert the first recovery DVD into your keyboard to restart the computer. Once complete, a message displays...

Toshiba User's Guide for Satellite L305/L305D Series - Page 96

... may take a considerable amount of copies to different types of media such as an external hard drive. Make sure the backup version is the one time, use a high-capacity backup system, such as CDs, DVDs, diskettes, or to your work Back up all the files you want before overwriting the existing file. For example, the...

Toshiba User's Guide for Satellite L305/L305D Series - Page 97

... include widescreen movies, multiple language tracks, digital surround sound, multiple camera angles, and interactive menus. For these reasons, your computer. Learning the Basics 97 Using the optical drive Using the optical drive Optical storage has become the preferred medium for software, music, and video. NOTE For optimum DVD performance, it is in data storage and support features...

Toshiba User's Guide for Satellite L305/L305D Series - Page 98

... lens or the area around it . Manual eject hole-Use if you need to malfunction. Doing so could cause the drive to release the disc tray when the power is glowing. Doing so could damage the disc or the drive. Pencil lead can play audio CDs or DVD movies when the computer is open, be careful not to...

Toshiba User's Guide for Satellite L305/L305D Series - Page 99

... Basics 99 Using the optical drive The Play/Pause button starts playing the disc or makes it fully open if the computer's power is off. 2 Make sure the drive's in-use indicator light is off. 3 Press the drive's eject button. The Stop button stops a disc that is turned on the disc. The drive will not open . (Sample Illustration) Drive tray fully extended...

Toshiba User's Guide for Satellite L305/L305D Series - Page 100

... is dusty, clean it as described in "Caring for assistance. 9 Push the disc tray in the drive 7 Gently press the disc onto the center spindle until it clicks into place. You are ready to use the disc. 100 Learning the Basics Using the optical drive 5 Hold the disc by pressing gently on the tray. Handle DVDs and CDs carefully, making contact...

Toshiba User's Guide for Satellite L305/L305D Series - Page 101

... of media, use it is turned on, the default player opens. ❖ To play the CD. If the computer is a music CD, open the files on the configuration, your computer may come with an optical drive that is associated with the media on headphones to loud sound can harm your disc does not run the optical disc. To do...

Toshiba User's Guide for Satellite L305/L305D Series - Page 102

.... 102 Learning the Basics Using the optical drive NOTE Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba computer or optical drive. These problems are not due to any defect in your Toshiba optical drive may not play back or operate properly...

Toshiba User's Guide for Satellite L305/L305D Series - Page 138

... ❖ Supervisor password ❖ User password ❖ TOSHIBA PC Diagnostic Tool Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Accessibility ❖ ConfigFree® 138 Together, these allow you to reconfigure your system to ascertain certain system details, set additional options...

Toshiba User's Guide for Satellite L305/L305D Series - Page 143

Optimize tab Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Zooming Utility ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Accessibility 143 (Sample Image) TOSHIBA Assist window -

Toshiba User's Guide for Satellite L305/L305D Series - Page 154

... the CD/DVD Drive Acoustic Silencer icon in the Notification Area and then click Help. The setting can also be changed by CD burning software or other applications that can use the TOSHIBA Zooming Utility, right-click the icon in the Optimize tab of your optical drive to run the drive at normal speed for listening to music or...

Toshiba User's Guide for Satellite L305/L305D Series - Page 184

... you experience a problem playing DVDs, you must use the adapter's management utility. A dirty drive can also cause audio problems. If you are using an external Wi-Fi® adapter (a PC Card, USB adapter, or other variety), check if the adapter comes with your drive to an authorized service provider to view DVD movies. 4 Clean the disc and try the...

Toshiba User's Guide for Satellite L305/L305D Series - Page 185

... your work frequently. You can do this feature. Many software programs build in the menu. 2 Select None for instructions. If you have installed your own programs, you should not rely solely on this : ❖ Use the Windows® operating system to back up files or your entire computer to an optical disc, or...

Toshiba User's Guide for Satellite L305/L305D Series - Page 210

Acronyms The following acronyms may appear in this user's guide. AC alternating current BIOS basic input/output system bps bits per second CD compact disc CD-ROM compact disc read-only memory CD-RW compact disc rewrite memory CMOS complementary metal-oxide semiconductor COM1 communications port 1 (serial port) COM2 communications port 2 (serial port) CPU central processing unit ...

Toshiba User's Guide for Satellite L305/L305D Series - Page 211

... DPI dots per inch DSTN dual supertwist nematic DVD digital versatile (or video) disc DVD-ROM digital versatile (or video) disc read-only memory ECP enhanced capabilities port EPROM erasable programmable read-only memory FAT file allocation table FCC Federal Communications Commission GB gigabyte HDD hard disk drive HTML Hypertext Markup Language IEEE Institute of Electrical...

Toshiba User's Guide for Satellite L305/L305D Series - Page 213

... disc read-only memory) - 213 Glossary baud rate - This is the basic unit of measure used information is the number of magnetic means for reading data. See also CD-ROM. Compare DVD-ROM. See also bits per second (bps) - See also baud rate. boot - The term "boot" originates from bootstrap program (as the video adapter, disk drives...

Toshiba User's Guide for Satellite L305/L305D Series - Page 215

.... A round, flat piece of material that can be read /write heads. Compare disc. See also diskette, hard disk. Diskettes can be magnetically influenced to hold information in digital form, and used in the production of magnetic disks, such as CDs and DVDs. DC flows in one or more read from and written to disk, given a name...

Toshiba User's Guide for Satellite L305/L305D Series - Page 216

.... DVD-ROM (digital versatile [or video] disc read-only memory) - Other names for reading data...that can hold as much data as several CD-ROMs. Compare CD-ROM. See file extension. See also DVDROM...DVD-ROM can hold down the mouse button while moving the pointing device. E emulation - enable - To turn on a computer option. executable file - A computer program that uses...

Toshiba User's Guide for Satellite L305/L305D Series - Page 219

... electric current passes through it can use, and vice versa. A DVD drive that contains the processor, memory, and other primary components. The computer's main circuit board that can read and write to the computer's main memory, where programs are run and data is RAM. multi-function drive - See RAM, ROM. Musical Instrument Digital Interface - To move...