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TP-Link TL-SC3171G Support Question

TP-Link TL-SC3171G Support Question

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Question posted by smile2lux on April 25th, 2011

Unable To Watch Camera Remotely - Even Older Version Of Msn Does Not Work

we have loaded the camera at the factory .... the MSN Messenger is also set. when we log into MSN Messenger ... IP camera shows -ONLINE- on pinging the camera replies with the ip link.. but, the link does not work and also  we are unable to see the picture on MSN..    

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Related TP-Link TL-SC3171G Manual Pages

User Guide - Page 4

... system runs normally. ¾ If you can't view the recorded video file (missing video decoder), please install Xvid codec while installing Intelligent IP Installer. (For Windows 98, ME or 2000 server, the codec might not work properly. 1. Click Start -> Program Files ->TP-LINK -> Intelligent IP Installer -> Intelligent IP Installer to download Xvid codec 1.0 from the internet.) 2. Install...
User Guide - Page 7

... of the administrator to enter the setup page. Link to IE:After searching Network Cameras in network, you can click to specific Network Cameras in search area and press Link to IE to use setup to change the configurations. The following screen will display: ) Note: For IP cameras not in local network area (which appears...
User Guide - Page 26

... date or during the period. Step 4: Save the Unusual Event log Step 5: Click Search  Note: When working with a video record, 1. 3.11Log Viewer 3.11.1. Step 4 Step 1 Step...Log Viewer will search for all types of the system. 2. By clicking on the link, the video will appear right next to the end of the record, which is the default setting of events. Step 2: Choose the camera...
User Guide - Page 42

... the IP/Video Server Setting panel and add IP cameras to obtain the IP/Video Server Setting panel. feel free to stop scanning by clicking on the delete button to the camera list. Delete: Click on the Stop Scan button. IPCam List Camera Parameter OSD Setting 38 Click OK to obtain the Search IP Camera panel. You can modify the IP camera settings with the Setting panel...
User Guide - Page 54

... efficiency. Start 50 6.10Network Service There are currently logging on to your computer, you allow remote users to log on to the system. Main On Live Streaming Server panel, you can see the clients who are 3 types of your computer and watching the live video from the remote side. From the Main Console, go to Config...
User Guide - Page 55

... is set to the network. Stop: Stop broadcasting live video via IE) Save Log: Save the log information at appoint folder. One camera video counts as one connection. Kill Client Kill All Client Stop Maximum Connections Port Use Default Web server Save Log Options: You may block all the clients logging to watch live stream video. Kill Client: Highlight an IP...
User Guide - Page 64

... SP2 Results from Test with a Resolution of 352×240 320x240 64 IP camera 64 IP camera Quality Good Excellent Frame Rate 20 20 CPU Load 65% 67% Bandwidth 40~50 Mbps 40~50 Mbps 2. 16 Channel IP Camera with D1 Performance Equipment Configuration Software: MainConsole Version 2.6.4 Professional CPU: AMD Athlon 64*2 @3600+MHz Memory: 2048 MB (2 x 1024...
User Guide - Page 11

After the installation is finished, click Start > Program Files > TP-LINK >Intelligent IP Installer to search Network Cameras in the network; it displays Network Cameras information including IP Address. 6 The following screen will then display. Figure 3-2 3. Click the Search button to start using the program. Figure 3-3 4.
User Guide - Page 12

...the default User name "admin" and password "admin" in the Location / Address field of the IP camera in the login window as your web URL . For example, you can enter "http://192.168... Web Browser 1. Click Link to IE button in Figure 3-4 or launch your web browser, and enter the IP address (obtain from Figure 3-4Figure 3-4) of your web URL to view the video without setting page. 2.
User Guide - Page 14

For example, you only want to view the video without setting page. Click the Safari icon on the screen as the figure below shown, and enter the IP address of the IP camera (which can be obtained from Figure 3-4) in the Location / Address field of your browser. ) Note: If you can enter "http://192.168.1.100...
User Guide - Page 17

... 4.1.1 3G Mobile Phone Streaming Viewing For 3G mobile phone viewing, type "rtsp://:/video.3gp " into your IP camera; is the Public IP address of your IP camera (Default value is the RTSP port of your 3G Streaming Link. is 554.) Example: rtsp://100.10.10.1:554/video.3gp ) Note: You can also use RTSP clients (RealPlayer, VLC, QuickTime...
User Guide - Page 18

... of the screen. ) Note: It will show up in your web link. 3. The TP-LINK User Interface and live image will show continuous snapshots not a real time video streaming. Then click Log in 4. Please follow the setting process below. Enter name and password. Therefore, the recording feature is disabled. 13 4.2 Using IP Camera via iPhone You can use TP...
User Guide - Page 27

... of computers. It takes two minutes to reboot this IP Camera. ¾ Factory default: Click this button to the factory default settings. The network LED indicator on the top of TCP / IP. Don't turn off this IP Camera during this process. ¾ Backup setting data: You can save this setting data file to the millisecond of computer clock time in...
User Guide - Page 43

... type, HTTP port or wireless connection is set to "On", the camera will automatically send an e-mail notification to use Bonjour in your Windows Browser UI? Please check the link below: http://www.apple.com/support/downloads/bonjourforwindows.html 6.3.6 IP Notification Once IP Notification is changed or completed. (Some settings will take effect after rebooting.) 38
User Guide - Page 46

.... All access points (AP) around you will see the wireless setting page. 3. Go to be set up . 41 After setting the camera correctly, the wireless function can work without cable network connection. Then click Refresh. The wireless network has to SETTING → BASIC → Network → Wireless, and choose option "On". You will show up by step: 1.
User Guide - Page 49

... Messenger version 8089) If the firmware of your IP Camera has been updated to LM.1.6.16.03P5, then the Messenger submenu will take effect 1 minute after you click OK. 8. IP address: Enter the IP address of the primary DNS server. Please unplug the Ethernet cable connecting the TL-SC3171G and the Router (or the PC), and log into the IP camera with MSN...
User Guide - Page 50

... Remove button to view the video captured by the IP camera, please follow the steps below. 45 Choose an account in "User" field. The figure above takes "TL-SC3171G" for example. ¾ Port range: Enter the port range used . ¾ Login Account: Enter the MSN account registered for the account of your IP Camera via this function. ¾...
User Guide - Page 52

... be installed automatically when you install IntelligentIPInstallerSetup(TPLink)-1.1.16.09.exe. ▲ You can download the IntelligentIPInstallerSetup(TPLink)-1.1.16.09.exe here: http://www.tp-link.com/download/ipcamera/Intelligent_IP_Installer.rar 3. Add the camera's msn account 1. Log into your MSN account. 4. Log into the...
User Guide - Page 73

...: 192.168.1.7/cgi-bin/operator/ptzset ) Note: 1. The setting of the IP camera product on our website http://www.tp-link.com. 68 For more details, please refer to SDK in the subdirectory of URL should be the same as CGI. 2. 7.3.1 General ¾ HTTP event: Set up the HTTP server URL, port, User ID, Password...
User Guide - Page 84

... setting data), and also provide the router spec you can automatically detect errors and restart the IP camera while mpeg, mjepg, 3gpp, or web cannot work. If the Watchdog function detects errors, "*** ffmpeg", "*** mjpeg", "*** gsm" or "*** boa" will show up with "connecting" on mainpage during this case, please send the file "backup" to a specified log server...

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