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Sony XAV-AX8000 Support Question

Sony XAV-AX8000 Support Question

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Question posted by Blakbutee on October 11th, 2021

I Can't Get It To Play Sound And Everything Is Hooked Up Correctly

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Answer #1: Posted by SonuKumar on October 11th, 2021 1:16 AM
This answer was accepted by the poster of the original question.
SonuKumar

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Press and hold HOME for more than 10 seconds to restart the unit. For your safety, do not restart the unit while you are driving.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

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Related Sony XAV-AX8000 Manual Pages

Help Guide - Page 4

... noisy. There is no sound/sound skips/sound cracks. Audio files cannot be received. The USB device takes longer to your touch correctly. The display does not turn on. The name of listening. (XAV-AX8050D(EUR)) There are no ringtone. Picture There is no traffic announcements. (XAV-AX8050D(EUR)) DAB/DAB+ radio (XAV-AX8050D(EUR)) The stations cannot be played.
Help Guide - Page 5

... the "Support by Sony" App 5 SiriusXM Connect Vehicle Tuner (XAV-AX8000(UC)) A mature channel is poor. WebLink™ WebLink™ cannot be used. There is no sound./The sound is low or high. The volume of the connected BLUETOOTH device is low. The sound skips during audio streaming. Android Auto The Android Auto icon does not...
Help Guide - Page 7

Help Guide In-Car Receiver XAV-AX8000/XAV-AX8050D Main Unit and Remote Commander Main unit The VOL (volume) + button has a tactile dot. For menu operations, use the touch screen. Note 7 RM-X170 remote commander (XAV-AX8000(UC)/XAV-AX8000(E)/XAV-AX8000(E17)/XAVAX8000(IN)) The remote commander can be used to operate the audio controls.
Help Guide - Page 10

Help Guide In-Car Receiver XAV-AX8000/XAV-AX8050D Screen Displays Playback screen: HOME screen: OPTION screen: 1. Status indication Icon in the display Detail (attenuate) Lights up when the sound is attenuated. (Alternative Frequencies) (Traffic Announcement) Lights up when AF (Alternative Frequencies) is available. (XAV-AX8050D(EUR)) Lights up when the current traffic information (TA: ...
Help Guide - Page 13

... the setting menu. Related Topic General Settings (General) Sound Settings (Sound) Visual Settings (Visual) BLUETOOTH Settings (Bluetooth) 5-010-103-11(2) Copyright 2019 Sony Corporation 13 Help Guide In-Car Receiver XAV-AX8000/XAV-AX8050D Performing Initial Settings You need to step 5. XAV-AX8000(E)/XAV-AX8000(E17)/XAV-AX8000(IN): proceed to perform initial settings before operating the...
Help Guide - Page 14

...Pairing and Connecting with a BLUETOOTH Device Connecting with the device. otherwise, a loud sound may result. Help Guide In-Car Receiver XAV-AX8000/XAV-AX8050D Preparing a Bluetooth® Device You can enjoy music or perform handsfree calling... the BLUETOOTH compatible device such as smartphones, mobile phones, and audio devices (hereafter "BLUETOOTH device" if not otherwise specified).
Help Guide - Page 15

...Select this unit on the BLUETOOTH device to establish the BLUETOOTH connection. (mobile phone) or (audio) lights up on the status bar of the unit. 5 Touch [Pairing]. (BLUETOOTH) ...Touch [Bluetooth]. 4 Touch [Bluetooth Connection], then touch [ON]. Help Guide In-Car Receiver XAV-AX8000/XAV-AX8050D Pairing and Connecting with one BLUETOOTH device at a time. To disconnect the BLUETOOTH connection...
Help Guide - Page 17

...capture your voice during handsfree calling You need to this unit. (mobile phone) or (audio) lights up on with this unit is made automatically. Make sure that (BLUETOOTH) ...microphone (supplied). 5-010-103-11(2) Copyright 2019 Sony Corporation 17 Help Guide In-Car Receiver XAV-AX8000/XAV-AX8050D Connecting with a Paired BLUETOOTH Device To use a paired device, connection with the BLUETOOTH...
Help Guide - Page 33

... Topic Supported Formats for USB playback. 1 Turn down the volume on the compatibility of your USB device, visit the support site. Help Guide In-Car Receiver XAV-AX8000/XAV-AX8050D Playing a USB Device MSC (Mass Storage Class) type USB devices* compliant with the USB standard can be used. * e.g., a USB flash drive, digital media player, Android...
Help Guide - Page 34

... not be displayed on this unit, playback of the BLUETOOTH device to start playback. Help Guide In-Car Receiver XAV-AX8000/XAV-AX8050D Playing a BLUETOOTH Device You can play contents on a connected device that supports BLUETOOTH A2DP (Advanced Audio Distribution Profile). 1 Make a BLUETOOTH connection with a Paired BLUETOOTH Device 5-010-103-11(2) Copyright 2019 Sony Corporation 34 Even...
Help Guide - Page 35

Available play mode may take time to start. Playback in the selected play modes differ depending on the selected sound source and connected device. 5-010-103-11(2) Copyright 2019 Sony Corporation 35 Help Guide In-Car Receiver XAV-AX8000/XAV-AX8050D Repeat Play and Shuffle Play 1 During playback, touch (repeat) or (shuffle) repeatedly until the desired play mode appears.
Help Guide - Page 36

When connecting the USB device to the USB port, touch (audio) or (video) to list up by file type. 2 Touch the desired item. Playback starts. 5-010-103-11(2) Copyright 2019 Sony Corporation 36 Help Guide In-Car Receiver XAV-AX8000/XAV-AX8050D Searching for a File from the List Screen 1 During USB playback, touch (list). The list screen of the currently played item appears.
Help Guide - Page 37

...-103-11(2) Copyright 2019 Sony Corporation 37 Picture EQ Adjusts the picture quality according to the USB port and playing back a video, further settings are available by touching (option). Help Guide In-Car Receiver XAV-AX8000/XAV-AX8050D Other Settings During Playback When connecting the USB device to your taste: [Dynamic], [Standard], [Theater], [Custom]. (Available...
Help Guide - Page 39

... a call starts. The phone call ). Note The ringtone and talker's voice are output from the front speakers. Help Guide In-Car Receiver XAV-AX8000/XAV-AX8050D Receiving a Call 1 Touch (call) when a call is received. Related Topic Preparing a Mobile Phone 5-010-103-11(2) Copyright 2019 Sony Corporation 39 To select the speakers for handsfree calling, press HOME...
Help Guide - Page 59

... 480. *6 Displaying the tag information is not supported. 59 Help Guide In-Car Receiver XAV-AX8000/XAV-AX8050D Supported Formats for USB Playback WMA (.wma)*1 *2 Bit rate: 48 kbps -...1280 × 720*5 *1 Copyright-protected files and multi-channel audio files cannot be played back. *2 DRM (Digital Rights Management) files cannot be played back. *3 Non-standard bit rates or non-guaranteed bit rates...
Help Guide - Page 89

... car. The ATT function is not supported. Related Topic Supported Formats for the outputs are not made correctly. The format is activated. Check the connection between this unit. A connection has not been made correctly. Installation is too low. The volume is not correct. Help Guide In-Car Receiver XAV-AX8000/XAV-AX8050D There is no sound/sound skips/sound cracks.
Help Guide - Page 93

For details, refer to the operating instructions of these. Help Guide In-Car Receiver XAV-AX8000/XAV-AX8050D Audio files cannot be played. USB devices formatted with file systems other than FAT12, FAT16, FAT32 or exFAT are unsupported.* * This unit supports FAT12, FAT16, FAT32 and exFAT, but some ...
Help Guide - Page 103

... momentarily when this unit is not a malfunction. 5-010-103-11(2) Copyright 2019 Sony Corporation 103 Help Guide In-Car Receiver XAV-AX8000/XAV-AX8050D The sound skips during audio streaming or the BLUETOOTH connection fails. This is connecting to a mobile phone. Turn off the other devices (e.g. Several BLUETOOTH devices or other devices. Increase the ...
Help Guide - Page 115

Make a BLUETOOTH connection. The volume level of [BT Audio]. 5-010-103-11(2) Copyright 2019 Sony Corporation 115 Adjust the volume level of [BT Audio] is low. Help Guide In-Car Receiver XAV-AX8000/XAV-AX8050D There is no sound./The sound is low. Your iPhone/Android phone is not connected to the unit via BLUETOOTH.
Help Guide - Page 118

... with the SiriusXM Connect Vehicle Tuner. Help Guide In-Car Receiver XAV-AX8000/XAV-AX8050D SiriusXM Connect Vehicle Tuner (XAV-AX8000(UC)) Channel Locked Please Enter the Lock Code The channel that... a clear view of the vehicle. SiriusXM products are available at your local car audio retailer or online at https://shop.siriusxm.com/all the SiriusXM settings and stored contents...entered correctly.

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