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Sony STR-DH770 Support Question

Sony STR-DH770 Support Question

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Question posted by bsander40921 on February 10th, 2019

Receiver Turns Itself Back On

My Sony STR DH770 keeps turning itself back on right after it's powered down. This just started happening in the last couple of weeks. It will then turn off and stay off if I shut it down a second time. Strange and have gone through all settings

Current Answers

Answer #1: Posted by Odin on February 10th, 2019 8:11 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
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If the issue may be with the remote, go to http://bit.ly/2hbh2ub (second Problem from the bottom), and note also the tips at http://bit.ly/2iavXF6. Otherwise, there may be a loose or defective cable.

If the above does not solve, consider the numbered steps at http://bit.ly/2Ja2PuD.

Finally, if the issue persists (or if you require further explanation), you'll have to consult Sony--use the contact information at:

https://www.contacthelp.com/sony/customer-service.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by robinsingh on February 12th, 2019 6:50 AM
robinsingh

Member since:
February 11th, 2019

Points: 9,880
100
points
If the issue may be with the remote, go to http://bit.ly/2hbh2ub (second Problem from the bottom), and note also the tips at http://bit.ly/2iavXF6. Otherwise, there may be a loose or defective cable.

If the above does not solve, consider the numbered steps at http://bit.ly/2Ja2PuD.


Robin

Related Sony STR-DH770 Manual Pages

Help Guide Printable PDF - Page 3

... is "BRAVIA" Sync? [70] Preparing to use the "BRAVIA" Sync function [71] Turning off the receiver and connected devices simultaneously with the TV (System Power Off function) (STBY LINK) [72] Enjoying TV sound from the speakers connected to the receiver (System Audio Control function) [73] Enjoying an input source from a connected device immediately (One-Touch...
Help Guide Printable PDF - Page 6

.... [131] The receiver does not turn on even when the TV is turned on. [132] The receiver turns off when the TV is turned off. [133] The receiver does not turn off even when the TV is turned off. [134] ...sound from the TV via the HDMI TV OUT (ARC) jack when using the Audio Return Channel function. [147] The left and right sound is unbalanced or reversed. [148] Dolby Digital or DTS multi-channel sound ...
Help Guide Printable PDF - Page 11

...Select the device you want to automatically control Sony devices when you select them. 3. FRONT SURROUND...receiver turns on or sets it to enjoy higher-fidelity sound from all inputs. 4. When you to the standby mode. Note The above explanations are preassigned to use. 1. (power) Turns the receiver on . NIGHT MODE Activates the Night Mode function which allows you press any of time...
Help Guide Printable PDF - Page 22

... the TV to the TV. an HDMI connection With just one HDMI cable connection, you can listen to the TV audio from the receiver. It is already connected to turn the Control for 4K/60p 4:4:4, 4:2:2, and 4K/60p 4:2:0 10 bit, etc. HDMI cable (not supplied) Note Sony recommends that you need to another device, disconnect...
Help Guide Printable PDF - Page 25

... TV or video device (Blu-ray Disc player, etc.) to protect content such as 4K movies. Connecting Sony "BRAVIA" Sync-compatible devices using HDMI cables simplifies operations. This receiver supports High Bitrate Audio (DTS-HD Master Audio, Dolby TrueHD), Deep Color (Deep Colour), and 4K or 3D transmission. Supported video formats Format 3D 2D...
Help Guide Printable PDF - Page 30

...Sony recommends that support HDCP 2.2 on connecting cables Before connecting cables, be sure to the receiver. For details about the high bandwidth video format, refer to use a High Speed HDMI Cable with Ethernet. Connect separate audio... details, refer to disconnect the AC power cord (mains lead). It is not necessary to the availability of the digital audio jacks are compatible with 32 kHz, ...
Help Guide Printable PDF - Page 38

... using the BLUETOOTH function (Pairing operation) FM Listening to FM radio You can transmit audio from a USB device You can use the receiver with this receiver as presets. Enjoying audio content stored on the front panel of your favorite FM stations as shown below. If a warning message appears Check the warning message and select...
Help Guide Printable PDF - Page 42

.... Hint You can also use the following iPhone/iPod models on the receiver after step 3. If [STR-DH770] is displayed as [STR-DH770]. 5 Select [STR-DH770] on the BLUETOOTH device to select the BLUETOOTH function in step 6,...iPhone/iPod models You can pair up on the display panel. 7 Start playback on the display of the receiver by the new one. On some types of the BLUETOOTH device first...
Help Guide Printable PDF - Page 53

... connection simply by bringing the device close to the receiver. This operation is also turned on a BLUETOOTH device with a one -touch connection (NFC) Enjoying audio content using the display panel on the front of the receiver. 1 Press AMP MENU. 2 Select [] - [BT POWER] on the receiver You can receive audio from an iPhone/iPod, smartphone or tablet that has...
Help Guide Printable PDF - Page 55

If [STR-DH770] is displayed as [STR-DH770]. 5 Select [STR-DH770] on the receiver after step 3. This receiver is not displayed, repeat this receiver. Canceling pairing operation Press ...You can pair up on the display panel. 7 Start playback on the BLUETOOTH device. 8 Adjust the volume. You can also use INPUT SELECTOR on the receiver to 9 BLUETOOTH devices. 1 Place the BLUETOOTH ...
Help Guide Printable PDF - Page 57

...Sync-compatible devices, such as System Power Off, System Audio Control, One-Touch Play, and Remote Easy Control may change without turning on the receiver (STBY THRU) Selecting the optimum...71] Using Other Features Interlocking with BRAVIA TV and other devices than those manufactured by Sony that enables interoperability of a connected device without prior notice. [70] Using Other Features...
Help Guide Printable PDF - Page 59

... function may not play content on automatically when you play correctly. receiver. System Audio Control function may work with BRAVIA TV and other devices than those manufactured by Sony, but operation is switched to [CTRL ON], [] - [AUDIO OUT] will be turned on the device. Depending on the TV again. Note If [] - [STBY THRU] is set...
Help Guide Printable PDF - Page 63

...Volume level *1 Index name appears only when you press (power). [83] Using Other Features Checking information on the receiver Viewing information on the display panel The display panel provides ... display panel. Hint To check the remaining time before the receiver turns off automatically after a specified period of the receiver when sleep timer is activated. *3 Stream information may not be...
Help Guide Printable PDF - Page 83

... has stereo speakers, the sound output from the speaker of the TV when [AUDIO OUT] is also in stereo as the number of the receiver. 1 Press AMP MENU. 2 Select [] - [SIGNAL FMT.] on the display...0 dB or +10 dB when PCM signals are not output from the receiver is set independently. When you want. Note Audio signals are input via an HDMI connection. This operation is only available using ...
Help Guide Printable PDF - Page 87

..., plug in the AC power cord (mains lead) and turn on the display panel. Warning 40: The receiver has completed the Auto Calibration and detected a high noise level. Place the microphone at listening position apart from the speakers, then retry the Auto Calibration. If the problem persists, consult your nearest Sony dealer. [128] Troubleshooting...
Help Guide Printable PDF - Page 88

...receiver turns off when the TV is turned off. Check the speaker settings of the TV. For details, refer to the operating instructions of the TV. See "Using other inputs. For details, refer to the operating instructions of the TV. The receiver power syncs with the TV-power...speakers of the TV last time, the receiver does not turn on even when the TV is turned on the display panel. ...
Help Guide Printable PDF - Page 99

...-ray Disc players, DVD players, etc.): up to 3 devices Tuner-related devices: up to 4 devices Audio system (receiver/headphones): up the volume on your TV is set [] - [CTRL HDMI] to [CTRL ON] on the connected device. Turn up to [CTRL OFF], "BRAVIA" Sync does not work properly. Wait for HDMI function does not...
Help Guide Printable PDF - Page 101

...: http://www.sony-asia.com/support [183] Other Information Trademarks Trademarks This receiver incorporates Dolby (*1)...names are registered trademarks, and DTS-HD Master Audio is a trademark of their default setting. [...sony.com/ For customers in Canada: http://esupport.sony.com/CA/ For customers in Europe: www.sony.eu/support For customers in the United States and/or other countries. All Rights...
Operating Instructions - Page 23

... connection, you can listen to the TV audio from the speakers connected to the receiver while the receiver sends audio and video signals to turn the Control for HDMI function on. "CTRL HDMI" - Preparation Connecting a TV compatible with the Audio Return Channel (ARC) function via an HDMI connection With just one HDMI cable connection, you need to...
Operating Instructions - Page 36

... the playback device is set "AUDIO OUT" to select the device of the receiver. Error messages PROTECTOR The receiver will not be output through the TV speaker.  Sound may take some time to "CTRL ON" in the AC power cord (mains lead) and turn off after 30 minutes.  The receiver is not set to "2/0" or...

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