Get support for Sony DRBT21GB - DR - Headset

Sony DRBT21GB Support Question

Sony DRBT21GB Support Question

Find answers below for this question about Sony DRBT21GB - DR - Headset.
Need a Sony DRBT21GB manual? We have 2 online manuals for this item!
Question posted by geraldinw on September 18th, 2017

New Battery.

I need a new battery for my Dr BT 21G Sony headphones but each one I find on the internet has the correct voltage and amperage but has a different serial number to that of my old battery. Is it safe to use one of these in the headphones?

Current Answers

Answer #1: Posted by Odin on September 18th, 2017 9:33 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,770
1,100
points
Definitely. The model number, not the serial number, is determinative.

It's possible you're really referring to the model number. In that case, the battery may or may not be appropriate. To find out, ask Sony: use the contact information here--https://www.contacthelp.com/sony/customer-service.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Sony DRBT21GB Manual Pages

Limited Warranty (U.S. Only) - Page 1

...to its option, (i) repair the product using new or refurbished parts or (ii) replace the product ...use ; For purposes of Sony. It does not cover technical assistance for in any software products whether or not contained in effect, it does not cover product issues caused by defects in material or workmanship for ninety (90) days, whichever is invalid if the factory-applied serial number...
Marketing Specifications (DR-BT21G/B) - Page 1

...000Hz (of Microphone) Hardware Microphone: Electret condenser microphone; DR-BT21G/B Stereo Bluetooth® Headset AVRCP profile to allow remote control function (play back time); 100h (Continuous communication time); 100h (Waiting time) Battery Charging (Approx): 2.5hrs Dimensions Weight: 65g (included rechargeable battery) Supplied Accessories AC Adaptor Warranty Card UPC Code: 027242706750...

Similar Questions

Dr-bt140q
please send me the passcode. i can't connect my sony DR-BT140Q headset to my HP laptop
(Posted by richacosta08 7 years ago)
I Need Replacement For Wireless Headset Model Number Stereo Transmitter Thr-rf9
Stereo Transmitter THR-RF970R by Sony. I just want a new headset.  Everything else works.
(Posted by leclemot 11 years ago)
Headset Charger
my headset charger has broken and is not charging the headset. i would like to know if i can get a n...
(Posted by reidandrew 11 years ago)
Charger For A Dr-bt 22 Sony Headphone Set ?
Please where can I find a charger for a DR-BT 22 Sony Headphone set ?
(Posted by marinetrumpet 12 years ago)
Ask a New Question
Use the box below to post a new question about this Sony product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Sony Manuals

Find free Sony DRBT21GB - DR - Headset manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Sony Reviews

View thousands of Sony user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Sony customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Sony customer service rankings, employee comments and much more from our sister site.

Sony Recalls

Find comprehensive Sony recall information updated hourly on RecallOwl.com.