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Samsung UN46D6500 Support Question

Samsung UN46D6500 Support Question

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Question posted by klemm95 on January 3rd, 2012

Screen Not Coming On.

I have bought the un46d6500 back in may. Shortly after the purchase, the screen image would not show when first turned on. Although sound works fine. Over time the issue has gotten worse. We would just turn the tv off the back on and by chance would get lucky some times. I had to cycle off the on 26 times the other day. Any known issue with this tv or any help/pointres. We currectly leave the tv on all the time with the screen save active throught the stb. We only turn off the stb and let the screen save keep the screen active. Please help

Current Answers

Answer #1: Posted by TVDan on January 3rd, 2012 2:17 AM
This answer was accepted by the poster of the original question.
TVDan

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If this is under warranty then a shop should diagnose that the power board is likely the failing part. If it's not warranty then you might want to look at the capacitors on this board for obvious puffed tops (see attached picture). here is my pat response for capacitor issues: remove the back and check for capacitors on the power supply that has the top puffed up slightly. If you find any, replace them. These parts (capacitors) are available at places like Radio Shack. you can either replace them yourself, or take the power supply board and the capacitors to a local TV shop and they will likely charge $20 to replace them for you. The power supply is the module that the AC cord plugs into, and the value of the capacitors is printed on the side. Normally the bad ones are rated at 10vdc-16vdc and they could be 1000 to 2200 micro-farads. These capacitors will look like a cylinder with a silver top. Google bad capacitors on LCD HDTV and you will see mass data. The power board retails for around $170 after the core is returned (part number BN44-00427B)

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TV Dan

Related Samsung UN46D6500 Manual Pages

Brochure - Page 1

... - Ironically, you go further into the dazzling LED images onscreen. by customizing your TV. The 46-inch Samsung UN46D6500 LED TV lets you 'll make these deeper connections...; 3D • AllShare™ DLNA® networking • ConnectShare™ Movie • Ultra Clear Panel • Wide Color Enhancer Plus • Skype™ on your own. Your Video - Samsung Smart ...
Brochure - Page 2

...HD movies and sports come alive with a ...An exclusive service that turns your Samsung TV. order...sound via the remote. AllShare™ DLNA® networking: Feed content from the screen. One Design: The One Design family of LED TVs takes stunning TV images right to the very edge with 1080p resolution. Ultra Clear Panel: Advanced technology lets you ever thought possible. UN46D6500...

Samsung Knowledge Base Results

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  • General Support
    ... work, get it directly onto your TV is especially difficult because the tiny grooves in . Let the screen dry completely before you need to remove sticky food from your DLP TV screen, follow the directions above , be able to eliminate the risk of window cleaner, soap, scouring powder, or any cleanser with your TV screen. Most Samsung TVs come...
  • General Support
    ... demonstrate functions to customers, and then want to press the INFO button on the screen, your TV has been removed from Shop Mode or Store Demo Mode, follow these steps: Press the Volume button on your TV for additional help. See if the Picture Mode setting is set to Shop Mode or Store...
  • How To Perform A Self Diagnosis SAMSUNG
    ... so we can improve the content. Check that device for all of that your sound problem does not exist with the test tone. Were you will hear a test tone. Also, make sure the volume on the TV is turned up to your TV. How To Prevent And Eliminate Odors 27114. Product : Televisions > UN55C6300SF 33483.

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