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Samsung S20A300B Support Question

Samsung S20A300B Support Question

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Question posted by crob77 on April 23rd, 2014

Why Do I Get Just A Black Screen And What To Do To Solve It?

the monitor was working ok when it just got black with no way to bring its brilliant colors back. What caused it?

Current Answers

Answer #1: Posted by StLFanMan on April 24th, 2014 10:23 AM
StLFanMan

Member since:
August 14th, 2013

Points: 1,576,405
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I'm not sure whether this will fix the issue, because it sounds like you may have internal parts failing-requiring service repair/replacement.

That said, try power cycling the TV: turn it off, unplug it and leave it unplugged for a few minutes. Plug it back in, turn it on and reset settings back to factory defaults.

If you still experience issues, then unfortunately, you would need to pursue repair/replacement options.

Related Samsung S20A300B Manual Pages

User Manual (user Manual) (ver.1.0) (English) - Page 1

SyncMaster S19A300N/S19A300B/S20A300B/S20A300N/S22A300B/ S23A300B/S24A300B/S24A300BL Monitor User Manual The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
User Manual (user Manual) (ver.1.0) (English) - Page 2

... Signal Mode Table 3-9 Installing the Device Driver 3-10 Product Operating Buttons 3-11 Using the Screen Adjustment Menu (OSD: On Screen Display) . . . 3-12 INSTALLING THE SOFTWARE Natural Color 4-1 MagicTune 4-2 MultiScreen 4-3 TROUBLESHOOTING Monitor Self-Diagnosis 5-1 Before Requesting Service 5-2 FAQ 5-3 MORE INFORMATION Specifications 6-1 Power Saving Function 6-2 Specifications...
User Manual (user Manual) (ver.1.0) (English) - Page 9

... and cookies on top of the product. • If a child hangs over the product or cause impact to use a proper cleansing cloth. If the product generates a strange noise, a burning smell... Precautions 1-3 When thunder or lighting occurs, unplug the power cord and under no monitor-exclusive cleansing agent is contaminated by alien substances, it may result in discoloration or cracking...
User Manual (user Manual) (ver.1.0) (English) - Page 12

Monitor Contents Installation Manual Product Warranty (Not available in case you need to move the Product at a later stage. 2 Installing the Product 2-1 Package Contents •...) User Manual D-Sub Cable Power Cord DC-Adapter Stand OPTIONAL PARTS Stand Connector DVI Cable Cleaning Cloth The cleaning cloth is supplied with black high-glossy models only. 2-1 Installing the Product
User Manual (user Manual) (ver.1.0) (English) - Page 17

... from an electronics store, an online shop, or our service center. Since the shape and usage of the locking device may differ depending on the Monitor( ). 4.
User Manual (user Manual) (ver.1.0) (English) - Page 21

..., configure it as follows referring to scan one of the following standard signal modes, the screen is represented in kHz. 3-4 Standard Signal Mode Table This product delivers the best picture quality...panel size. If the signal from the PC is one line from the PC is called the vertical frequency. S20A300B DISPLAY MODE IBM, 640 x 350 IBM, 720 x 400 MAC, 640 x 480 MAC, 832 x 624...
User Manual (user Manual) (ver.1.0) (English) - Page 32

... performed •< Angle> - < Bright> - - If the user presses the Customized Key [ ] after setting it, the configured function will appear on the screen. • If you press a button on the monitor. Use these buttons to navigate the menu or to the [ ]. Off: If you press and hold the MENU button down for the...
User Manual (user Manual) (ver.1.0) (English) - Page 34

... Key Repeat Time Eco Saving Customized Key Bright Angle Blue Color Tone Menu H-Position Menu V-Position Off Timer On/Off Auto Source Off Timer Setting Display Time INFORMATION Monitor functions may vary according to actual product. PICTURE Menu Brightness Contrast Controls the screen brightness. Please refer to models. Controls the contrast of the...
User Manual (user Manual) (ver.1.0) (English) - Page 36

...or more persons view among , , position at the center of the monitor, by default. In this case, move the screen so that the screen is displayed at the same time. • -When is selected, ... each position you can set to or Color> is only available in front of the screen may be changed after the adjustment. If you to see optimal screen quality according to when viewing directly in...
User Manual (user Manual) (ver.1.0) (English) - Page 39

... for the wide models only such as 16:9 or 16:10. • If the monitor (when set to Digital) is in power saving mode or is displaying the message , ...when < Bright> is only applied to display the On Screen Display (OSD). You can set to a PC. SETUP&RESET Menu Reset Description Use this function to restore the visual quality and color settings to , or . This function provides user a...
User Manual (user Manual) (ver.1.0) (English) - Page 40

The monitor automatically selects an input signal. • - Display Time Menu Transparency The OSD automatically disappears if no action is not shown in the . 3-12 Using the ...
User Manual (user Manual) (ver.1.0) (English) - Page 41

This software works only for Samsung products and enables adjusting the displayed colors on the product and matches the colors on the product with the colors of the software (F1). For more information, refer to the online help of the printed pictures. The Natural Color is Natural Color ? 4 Installing the Software 4-1 Natural Color What is provided online. You...
User Manual (user Manual) (ver.1.0) (English) - Page 42

...For MagicTune™, Windows 2000 or later is a software program that helps with monitor adjustments by the graphics card, motherboard and the networking environment. Hardware •At least 32MB ...If the pop-up screen for the software installation does not appear on the main screen, find and double-click the MagicTune setup file on the screen. • The software may not work properly if you ...
User Manual (user Manual) (ver.1.0) (English) - Page 44

...to use the monitor by the graphics card, motherboard and the networking environment. If the pop-up screen for the software installation does not appear on the main screen, find and ... the Installation (MultiScreen) The MultiScreen installation may not appear depending on the screen. • The software may not work properly if you do not restart the computer after the installation. •...
User Manual (user Manual) (ver.1.0) (English) - Page 45

... the self-diagnosis function according to the procedures below. 1. Turn the product and the PC off. 2. Turn the product on. 4. Troubleshooting 5-1 5 Troubleshooting 5-1 Monitor Self-Diagnosis • You can check if the product is working properly using the Self-Diagnosis function. • If a blank screen is no problem with the PC and the connection.
User Manual (user Manual) (ver.1.0) (English) - Page 46

...blank screen appears / I cannot turn off. Is the message displayed on the screen? This occurs when the signal from the graphics card exceeds the maximum resolution or the maximum frequency of the monitor will... when the power saving function is displayed in black and white Is the entire screen displayed in the same color as if viewing the screen through a cellophane paper? If you change the...
User Manual (user Manual) (ver.1.0) (English) - Page 47

... the product? Install the device driver referring to the (Standard Signal Mode Table) The color is displayed. When I connect the monitor, the 'Unknown monitor, Plug&Play (VESA DDC) monitor found' message is displayed in accordance with a transparent material over the black edges, such things may be seen. The display area suddenly moves to an edge...
User Manual (user Manual) (ver.1.0) (English) - Page 48

... selecting Control Panel → Appearance and Personalization → Personalization → Screen Saver. Windows Vista : Change the frequency by selecting Control Panel → Appearance and Themes → Display → Settings → Advanced → Monitor, and then change the refresh rate under Monitor Settings. PLEASE TRY THE FOLLOWING! lution → Advanced settings →...
User Manual (user Manual) (ver.1.0) (English) - Page 50

This system saves energy by switching your monitor to set up this feature. Use the software utility installed on the keyboard. The PowerSaver ... "0" only when the power cord is not needed, or when leaving it has not been used for long periods. The monitor automatically returns to normal operation when you press a key on your computer to low-power mode when it unattended for a ...
User Manual (user Manual) (ver.1.0) (English) - Page 52

... power management system called PowerSaver. This system saves energy by switching your computer to set up this feature. Use the software utility installed on your monitor to normal operation when you press a key on the keyboard. STATE Power Indicator Power Consumption NORMAL OPERATION On 19 W POWER SAVING MODE Blinking Typical 0.3 W POWER...

Samsung Knowledge Base Results

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  • General Support
    ... I Try To Use The Camera, The Screen Is Upside Down. While in camera mode, spin the screen around and close it where the LCD is facing outwards. I Just Got My A600 And When I Fix That? Use as normal. It will say Inversion at the bottom of the screen. I Just Got My SPH-A600 And When I Fix That...
  • General Support
    ..., HDMI. (Not PC Signal) 3 Way Burn-in Protection 3 Types of each frame ...monitor automatically operates All White mode every 5 minutes each period. Pictures Scan System Progressive Scan Digital Comb Filter 3D Comb filter Picture Mode Dynamics, Standard,Movie, Custom Screen Mode 16:9, 4:3, Zoom1 (SD), Zoom2 (SD), JustScan (720P, 1080i, 1080p) Color Tone Silver (GR504/GR-806P) Black (BK07) Color...
  • General Support
    ..., follow button, window, under Appearance and Personalization, click Adjust Screen Resolution. On the Advanced tab, click the Monitor tab. Click OK on the Monitor tab and again on the Display Settings window. If you can... bet is 60 MHz. On the next window, click the Monitor tab. To reset the refresh rate and resolution, your TV works best with a window asking if you must reset one or...

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