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Samsung CLX2160N Support Question

Samsung CLX2160N Support Question

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Question posted by christiandrapeau on March 19th, 2013

Clx2160: 'low Heat Error' Msg And Rumble Sound When I Try To Scan Or Copy

Hi! I've got two issues with my CLX2160: 1- After Warming on start up, I have an error message "LOW HEAT ERROR" 2- A strange and loud rumble sound occurs when I try to scan or copy.  It doesn't stop until I turn the printer off.Can I fix it by myself?  (I'm a technician so I don't worry about the job to do) I thank you beforehand! Chris

Current Answers

Answer #1: Posted by afrostankovic on March 25th, 2015 4:56 AM
afrostankovic

Member since:
March 25th, 2015

Points: 0
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I had that problem and I find a solution. It is an fuser error that printer can't get real temperature. In my case it was a thermistor. He's position is on the top of silikon roller. Maybe he just stuck inside his housing and can't separate contacts. But it can be some wire to therm. Hope I can hel, it works for me!

Related Samsung CLX2160N Manual Pages

User Manual (ENGLISH) - Page 6

... Formatting a USB memory device ...9.3 Viewing the USB memory status ...9.4 Printing directly from a digital camera ...9.4 Basic printing Printing a document ...7.1 Canceling a print job ...7.1 8. 5. Scanning Scanning basics ...8.1 Scanning to an application using a local connection 8.1 Scanning using a network connection (CLX-2160N only 8.2 Preparing for each scan job ...8.3 Changing the...
User Manual (ENGLISH) - Page 7

...messages ...11.3 Solving other problems ...11.5 Paper feeding problems ...11.5 Printing problems ...11.6 Printing quality problems ...11.7 Copying problems ...11.10 Scanning problems ...11.10 Network Scan problems (CLX-2160N... ...10.2 Cleaning the outside ...10.2 Cleaning the inside ...10.2 Cleaning the scan unit ...10.3 Maintaining the toner cartridge ...10.4 Toner cartridge storage ...10.4 ...
User Manual (ENGLISH) - Page 9

...Radio Frequency Emissions FCC Regulations This device complies with other types of wastes...there is advisable that interference will not occur in the interference-causing equipment standard entitled...time, power consumption is encouraged to try to provide reasonable protection against harmful ...FCC rules. To prevent possible harm to low voltage equipment. Operation is connected. •...
User Manual (ENGLISH) - Page 12

...Introduction Thank you for purchasing this Samsung multifunctional product. Copy originals in several formats • Your machine can print multiple image copies from the original document on one ...of colors using Networks scanning (CLX-2160N only). See the Software Section. • Print Posters. Your machine provides printing, copying, scanning functions. Create professional documents •...
User Manual (ENGLISH) - Page 13

... an CLX-2160N with all available accessories. 1 power switch 2 network port 3 USB port 4 power receptacle 5 rear cover 1 scanner lid 2 scanner glass 3 USB memory port 4 front cover 5 handle 6 control panel 7 output support 8 tray 9 manual feeder 10 manual feeder paper width guides 11 waste toner container 12 toner cartridges 13 imaging unit 14 scan unit...
User Manual (ENGLISH) - Page 18

... Number Clear Setting (See page 10.1) a. Scan Menu Scan Feature ( See page 8.1) USB Memory Scan Size Original Type Resolution Scan Color Scan Format Copy Setup ( See page 6.1) Change Default Copies Reduce/Enlarge Darkness Original Type System Setup Machine Setup ( See page 2.2) Language Power Save Timeout NetScanTimeout a Altitude Adj. CLX-2160N only These menus can be accessed by...
User Manual (ENGLISH) - Page 20

...: This program allows you to monitor the machine's status and alerts you when an error occurs during printing. • SmarThrua: This is the accompanying Windows-based software for your multifunctional machine. • Network Scan (CLX-2160N only): This program allows you to scan a document on your machine and save it to a network-connected computer. • User's Guide...
User Manual (ENGLISH) - Page 22

... user's guide on the bottom line of managing network devices and lets you remotely monitor and troubleshoot network printers from...OK when TCP/IP appears. 4 Press the Scroll buttons until Copy Menu appears on the network utilities CD that came with your ...subnet mask, a gateway, and DNS addresses. 4 Network setup (CLX-2160N only) This chapter gives you step-by the following two methods...
User Manual (ENGLISH) - Page 23

... the network configuration You can select the communication speed for Ethernet connections. 1 Press Menu until Copy Menu appears on the bottom line of the display and press OK. 2 Press the Scroll ... TCP/IP address assigned automatically by the server, take the following steps: 1 Press Menu until Copy Menu appears on your machine is configured. 1 Press Menu until DHCP or BOOTP appears and press...
User Manual (ENGLISH) - Page 26

...• Store unused print media in laser printers. • Avoid using the following factors:... Media sizes supported in each mode Mode Size Source Copy mode Letter, A4, Legal, Oficio, Folio, Executive,...wrapper until you are compatible with the heat and pressure of the machine during operation.... wrinkling, creasing, or jams, and may occur. - Paper with the printer's fusing temperature...
User Manual (ENGLISH) - Page 27

...; To avoid smudging caused by HP, Xerox and 3M. Condition: Do not use labels with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to machine components.... see page 13.1. - Dust and dirt may accumulate on them in the paper tray for a Color Laser Printers produced by fingerprints, handle them carefully. • To avoid fading, do not expose printed...
User Manual (ENGLISH) - Page 38

... Section. • To a portable USB memory device, if inserted into digital files that your networked computer via the Network Scan program. See the Software Section. • Via the Windows Images Acquisition (WIA) driver. Scanning basics Your machine offers the following ways to several destinations using a network connection (CLX-2160N only) • Changing the settings for...
User Manual (ENGLISH) - Page 39

... to add the machine to your machine's network scanning features, you want appears and press Color Start or Black Start. See the Software Section. The Samsung Network Scan Manager window opens. 2 Click the Add Device button or double-click the Add Device icon. 3 Click Next. 4 Select Browse for network scanning Before using your computer in JPEG, TIFF, or...
User Manual (ENGLISH) - Page 45

... number Printing reports Your machine can selectively clear information stored in your machine's memory. 1 Press Menu until Copy Menu appears on network scan sessions in the colored cells are only available with CLX-2160N. Options All Settings Copy Setup Scan Setup System Setup Network NetScan Report Description Clears all of the data stored in memory and resets...
User Manual (ENGLISH) - Page 56

.... If the problem persists, please call for service. The arrow indicates which color toner cartridge. Check the available USB memory space. Be careful not to indicate the machine's status or errors. Printing automatically resumes. Messages and their meanings are available only with CLX-2160N. The machine received several papers with a new one. Open and then...
User Manual (ENGLISH) - Page 57

... specified in the LSU (Laser Scanning Unit). If the problem persists, please call for your network administrator. Close the scan until it back in . Clear the jam. See page 11.2. Message Install Toner Install Imaging Unit Invalid Toner Invalid Imaging Unit Low Heat Error Cycle Power LSU Hsync Error Cycle Power LSU Motor Error Cycle Power Main Motor Locked...
User Manual (ENGLISH) - Page 60

...low. See the help screen of the printer driver. • A combination of faded or smeared defects may not meet specifications; See page 10.2. • The paper may notice a reduction in print quality. The printer cable is malfunctioning. The software application is loose or defective. Try... AaBbCc AaBbCc AaBbCc AaBbCc If faded areas, generally rounded, occur randomly on again.
User Manual (ENGLISH) - Page 61

...background scatter occurs on an envelope, change the printing layout to the inner devices within the...on the reverse side. Condition White Spots Vertical lines Color or Black background Toner smear Suggested solutions White spots ...5.1. • Check the machine's environment: very dry (low humidity) or high humidity (higher than 80% RH) ...Try a different paper. See page 10.5. •...
User Manual (ENGLISH) - Page 63

..., books, or other documents that job is complete, try again." • "Invalid handle." • "Scanning has failed." • There may be left open while copies are scanned more toner. • The machine may be a copying or printing job in the machine for copy paper or pieces of copy paper remaining in the machine after the received data...
User Manual (ENGLISH) - Page 64

... file correctly. This problem is on Windows error messages. Close all software applications. Some letters are only allowed for further information on your computer. • Check Send image immediately to have Internet Explorer 4 service pack 2 or above. I cannot use the Samsung Network Scan Manager. Network Scan problems (CLX-2160N only) Condition I cannot find the font during...

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