Ricoh Aficio SP 3410SF Support Question
Ricoh Aficio SP 3410SF Support Question
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Question posted by nortener on August 30th, 2014
Ricoh 3410 Will Not Print
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Current Answers
Answer #1: Posted by freginold on November 8th, 2014 5:16 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, without knowing any specifics about your network or how the printer is set up, here are some common reasons why your 3410 might not print:
- Wrong IP address in the print driver
- Wrong print driver
- Bad network connection
- Printer is out of paper/toner
- Printer has a paper jam or a door open
- User authentication management is turned on
- There is a corrupted print job stuck in the queue holding everything else u
Check the print queue to be sure there are no stuck jobs (if there are, cancel them). Check the printer to be sure it has paper, has toner, and there are no error messages or error lights. Verify that the IP address on the printer's config page matches the IP address in the print driver properties. If it still won't print, reboot both your computer and the printer, and if that doesn't work, uninstall and reinstall your print driver.
- Wrong IP address in the print driver
- Wrong print driver
- Bad network connection
- Printer is out of paper/toner
- Printer has a paper jam or a door open
- User authentication management is turned on
- There is a corrupted print job stuck in the queue holding everything else u
Check the print queue to be sure there are no stuck jobs (if there are, cancel them). Check the printer to be sure it has paper, has toner, and there are no error messages or error lights. Verify that the IP address on the printer's config page matches the IP address in the print driver properties. If it still won't print, reboot both your computer and the printer, and if that doesn't work, uninstall and reinstall your print driver.
Related Ricoh Aficio SP 3410SF Manual Pages
User Guide - Page 3
...] menu 7 Opening from the CD-ROM 7 Removing Manuals from Your Computer 8 Feature Highlights 9 Using the Machine as a Printer 9 Connecting via USB 9 Connecting via a network 10 Printing confidential documents 10 Using the Machine as a Copier 11 Making enlarged or reduced copies 11 Copying multiple pages onto a single sheet of paper 12 Copying...
User Guide - Page 5
... using mismatched paper 103 Resetting the print job 103 Canceling a Print Job 104 Canceling a print job before printing has started 104 Canceling a print job while printing 105
Printing Confidential Documents 106 Storing a Locked Print file 106 Printing a Locked Print file 107 Deleting a Locked Print file 108 Checking which Locked Print File Jobs Have Been Canceled 109
Manual Duplex...
User Guide - Page 7
... Parameters 217
Machine Settings 218 Changing Machine Settings 218 Machine Setting Parameters 219
Network Settings 225 Changing Network Settings 225 Network Setting Parameters 226
Reports Print ...228 Printing the Configuration Page 228 Types of Report...228 Reading the Configuration Page 229 Reading the Activity Report 230 Reading the Memory List 231
Reading...
User Guide - Page 8
... Message Settings 259 Configuring the SNMP Settings 260 Configuring the SMTP Settings 261 Printing Reports 263 Configuring the Administrator Settings 264 Configuring the Password 264 Restoring the ... 268
9. Troubleshooting
Overview ...269 Common Problems 270 Paper Feed Problems 271
Removing Printing Jams 272 Removing inner/lower/upper jam 273 Removing bypass tray jam 275
Removing...
User Guide - Page 9
...Problems ...296 Error and Status Messages on the Screen 299 Replacing the Print Cartridge 307
10.Maintenance
Cleaning...313 Cautions to Take When Cleaning 313 ... 317 Moving over a Long Distance 318
Disposal ...319 Where to Inquire 320 Consumables ...321
Print Cartridges ...321
11.Appendix
Specifications of the Machine 323 General Function Specifications 323 Printer Function Specifications...
User Guide - Page 14
BSP001S
4
The following table describes the
model types.
❖ Model types
Model type Type 1 Type 2
Model name SP 3400SF SP 3410SF
Duplex Printing/Copying Manual Automatic
Furthermore, the
symbol is relevant only to the 220 to 240 V model machine.
❖ Checking the voltage rating of your machine • ...
User Guide - Page 19
Using the Machine as a Printer
To use this machine directly to Windows and Mac OS X. BSP002S
❖ Preparation for printing via USB To use this machine as a printer, two types of the machine.
1
Important
❒ Certain functions require special machine configuration.
❒ This machine is ...
User Guide - Page 20
.... Guide to the Machine
Connecting via a network You can password protect your job is only available when printing from a computer running a
Windows operating system using the machine's control panel. Important ❒ This function is printed only after you can connect this machine to a network and use it as a printer via a network To...
User Guide - Page 21
... section describes some useful functions of this function for the current job only: A Configure the setting using the control panel to print the file.
1
For details, see p.106 "Storing a Locked Print file".
Making enlarged or reduced copies
This machine has preset ratios for making enlarged or reduced copies To always enlarge or...
User Guide - Page 30
... a computer through this function. For details, see p.46 "Configuring the IP Address Settings". Mac OS X does not support this machine to another fax machine, without printing the document.
1 Important ❒ This function is supported by Windows 2000/XP/Vista and Windows Server 2003/2003 R2/2008. For details, see p.42 "Connecting...
User Guide - Page 31
... of plain paper.
10. Front Cover
Open this fence to prevent paper from falling off. Output Tray
Printed paper is output here. Output Tray for ADF.
5. Stop Fences
Raise this cover to replace the print cartridge or remove jammed paper.
7.
BSP016S
6. Bypass Tray
This tray can hold up to 250 sheets of...
User Guide - Page 32
... Socket
For connecting the power cord to the Machine
12. Exterior: Rear View
BSP017S
1. Rear Cover
Open this cover to remove jammed paper or when printing on or off.
2. nector For connecting a telephone line.
7. External Telephone Connector
For connecting an external telephone.
8. Ethernet Port
For connecting the machine to turn the...
User Guide - Page 57
...10066; The IP address assigned to confirm the setting. For details about printing configuration page, see p.35 "Turning the Power on .
J Print the configuration page to the machine must not be specified in [Admin ...Note
❒ You can be used . I If you are not used by any other device
on the same network. BSP051S
47 For details about turning the machine on and off the machine, ...
User Guide - Page 202
...printing problem occurs, the fax is required to feed paper from in memory will be lost. For details about connecting an external telephone with the sender.
❒ The machine may not be used only as a fax machine Select the following mode when no external telephone or telephone answering device... stored in memory.
The reception modes are printed as soon as the problem is resolved.
...
User Guide - Page 224
... second increments
• Overall Ringings w/ TAD Specifies the number of times the external telephone answering device rings before it will be [Off] depending on the [Country Code] setting under [Admin
Settings].)...Ring Count Delay Specifies the number of times the machine rings before the machine starts to print
7
on a single sheet, it starts to receive faxes in FAX/TAD mode.
...
User Guide - Page 231
...you do not want the computer to recognize another machine of the same model as a new device. Machine Settings
❖ I/O Timeout
• Fixed USB Port If you have multiple machines ...8226; 60 sec
• 300 sec
7
• Network Specifies how many seconds the machine waits for print data, if the data is interrupted while it is being sent from the computer via network. Default: ...
User Guide - Page 239
Reading the Configuration Page
❖ Device Info
• Model Name Shows the machine model name.
• Serial Number Shows the serial number assigned to the machine by name.
❖ Scan Directory List Prints a list of firmware for the machine engine.
❖ Tray Info "Tray 2" appears only when it is installed. • Bypass Tray...
User Guide - Page 256
...
Checking the Status Information
Click the [Status] tab on the machine's display.
❖ Print Cartridge & Replaceable Parts Information
Item Black Toner Fuser Unit Transfer Roller Unit Paper Feed Roller Unit... registered on the [DNS] page. Item
Model Name
8
Location
Contact
Host Name
Device Status
Description
Shows the name of the transfer roller unit. Shows the current messages ...
User Guide - Page 280
...describes how to Off Adjust the volume of the beep, ring, speak- Wait until "Printing" appears on the screen,
ta.
The interface cable is not connected correctly.
• ...interface cable is receiving data. The machine is not defective by connecting another working device.
Pages are not printed. An error message is heard.
"Machine Settings".
Strange noise is shown on ...
User Guide - Page 316
... Device Press Clear Key
USB Flash Disconnect Press Clear Key
9
USB Flash Disk Full
Press Clear Key
Upper Misfeed Jam
Write Protect Press Clear Key
Causes
Solutions
The tray has run out of printing.... or write-protected.
306
Press the {Start} key to USB function failed because a USB device other than a flash disk was not installed in the Remove the jammed paper. If the [Auto...
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