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Question posted by Luddere on October 25th, 2012

Memory Full - Cannot Reach Its Destination.

Hi!We get an error message while scanning saying that the file cannot reach its destination because the memory is full. The scanner memory is 100%, and the destination server has 15GB of free space. What might be the problem?The printer/scanner sends its documents to a sql-server, where we collect them. But this error message tends to show up daily now. It can be fixed temporarely by unplugging and rebooting the printer, but it happends more often than before now.Any suggestions? Is it a server or scanner problem?

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Answer #1: Posted by freginold on October 25th, 2012 3:18 AM

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If the problem is fixed temporarily when you turn the printer off and back on, it's most likely not a problem with your server. If the scan screen shows 100% memory available, press the System Status button to see how much space is left on the hard drive. Under the Data Storage section, you should see a percentage of space left on the hard drive. If this percentage is low, you may have pending fax jobs that are taking up a lot of space, lots of received faxes that are stored on the printer, or files in the Document Server that are hogging the space. If neither of these is the case, try emptying out the scanner journal to see if that makes a difference.

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Related Ricoh Aficio MP C3000 Manual Pages

Network Guide - Page 50

...management. • Checks the machine's network settings and detailed device information. • Enables you to change the configuration of ...Novell Client for Windows NT/2000/XP • Windows Server 2003 TCP/IP IPX/SPX • You can check...; Allows you to check job histories of printed, faxed (LANFax), scanned, and photocopied documents identified by computer. • You can check ...

Network Guide - Page 115

... The DHCP server was canceled due to error or user request. The lpd service has ended and the system is exiting the process. (In the print server mode) The print server function is ...device indicated in the security mode. Duplicate IP=(from the DHCP server is enabled. Make sure that the DHCP is disabled. Each IP address (IPv, or IPv6 address) must be unique. Message List Message...

PostScript Supplement - Page 45

...reading from one computer at a time only. B Click [Next >] in the [Found New Hardware Wizard] dialog box. D When the message "Locate Driver Files" appears, select the [Optional search locations.] check box, and then click [Specify a location], and then click [Next >]. F Click ... running, and do not print during installation. ❒ Do not connect IEEE 1394 or USB devices to change.

Facsimile Reference - Page 40

... Mode]. ❒ You can limit the size of transmitted e-mail messages in the Address Book. • If a transmission is not successful, this machine usually receives an e-mail error notification. Reference p.73 "Bypassing the SMTP server" p.125 "Requesting a Reception Notice" p.127 "Setting an E-mail Destination as a BCC" p.130 "Entering the Subject" p.133 "Entering the Text...

Facsimile Reference - Page 136

...; If you subsequently receive a reception notice message as "OK" following the error message. ❒ Reception notice results are not recorded in the Journal's Result column. This may happen even if the mail is received normally at the other files, lists, and transmission reports show "- -". ❒ Reception notice messages themselves are only shown in which they...

Facsimile Reference - Page 172

...destinations through JBIG Transmission. In these situations, even though the operation switch is off . Reception Note ❒ If an e-mail transfer request is received when the "SMTP RX File Delivery Settings" is "Off", this machine responds with an error message to the SMTP server... can also have fax documents received by Memory Reception (Substitute Reception) printed after the machine...

Facsimile Reference - Page 219

... ❒ If the main power switch is switched on , the message "No reception file." A Confirm that the Confidential File indicator is shown. ALV017S B Press [Change TX / Info]. Printing a File Received with Memory Lock Printing a File Received with Memory Lock Reception, the Confidential File (i) indicator blinks. If Memory Lock Reception is turned off for about an hour, all received...

Facsimile Reference - Page 270

... fax functions using a computer and save files on the computer when using SmartDeviceMonitor for Admin Help. The maximum number of destinations that the power is turned on the ...Messages This section explains typical operation error messages displayed on a computer using the LAN-Fax Driver, and solutions to those messages. 6 Message Causes and Solutions Cannot connect to allocate memory...

General Settings Guide - Page 135

... address is discarded, and an error message is discarded. 127 A Press [Facsimile Features]. Otherwise, the Web browser may not open and an error may occur. F Check the selected user, and then press [OK]. B Press [Reception Settings]. 4 C Press [Stored Reception File User Setting]. You must register the administrator's User Code to the destination list in "Reception...

General Settings Guide - Page 176

... are for each Personal Box. A Press [Facsimile Features]. Specify a delivery destination programmed in Destination key. C Press [Box Setting]. Facsimile Features Box Settings The following items:...Transfer Box functions is not enough free memory left differs depending on two different boxes. ❒ Transmission or programming may not be a space). • Password (optional) ...

General Settings Guide - Page 239

... can register e-mail destinations as a group. • You can use the e-mail address as the sender's address when sending scan files in the Address Book. If you want to do not need to enter an e-mail address every time, and can send scan files from an LDAP server, and then register it in scanner mode. D Check that...

General Settings Guide - Page 310

... for Single Page Files, 200 Number of Scanner Resends, 74 NW Frame Type, 60 O On Hook Mode Release Time, 121 Orientation, 190 Orientation: Booklet, Magazine, 100 Original Orientation in Duplex Mode, 90 Original Photo Type Priority, 90 Original Type Display, 90 Original Type Priority, 89 Output: Copier, 49 Output: Document Server, 49 Output: Facsimile...

General Settings Guide - Page 311

... / Delete Gateway, 135 Program / Change / Delete LDAP Server, 81, 83 Program / Change / Delete Scan Size, 122, 139 Program/Change/ Delete Standard Message, 124 Program / Change / Delete User Text, 47 Program Closed Network Code, 132 Program/Delete Stamp (User Stamp), 108 Program Fax Information, 134 Program Memory Lock ID, 133 Programming an End Receiver, 146...

Printer Reference - Page 56

... Do not connect IEEE 1394 or USB devices to the computer using the IEEE 1394 interface cable. C When the message "This wizard will complete the installation for this printer driver requires Administrators permission. D When the message "Locate Driver Files" appears, select the [Optional search locations..., using an account that the IEEE 1394 interface cable is connected, disable the device.

Printer Reference - Page 151

... printer properties dialog box when the Document Server is full. ❒ The Document Server also stores files scanned using the hard disk for functions other than those of the hard disk. Even if less than 1,000 files stored. Saving and Printing Using the Document Server Accessing the Document Server The Document Server enables you to store documents on...

Scanner Reference - Page 6

... the Network TWAIN Scanner 100 Preparing to Folder 57 3. Simultaneous Storage and Sending by Searching the Delivery Server's Destination List 95 Specifying the Subject of Scan File Delivery 81 Preparing to Deliver a File 82 Installing DeskTopBinder Lite from the Supplied CD-ROM 102 Basic Network TWAIN Scanner Operation 103 iv Delivering Scan Files Before Delivering Files 81 Outline...

Scanner Reference - Page 52

... can send a file by Scan to Folder by searching the machine's address book Note ❒ If you must register the destinations in [System Settings] in the machine's address book 2 • Send a file to a shared network folder • Send a file to an FTP server • Send a file to an NDS tree or a NetWare server Selecting the Destination from the Machine...

Troubleshooting - Page 19

... find out what is deleted. The document server memory is per file of pages ceeds the capacity per file. scanned pages, press [No]. You forgot your password. To delete the files stored in the document server, select [Delete All Files in Document Server", General Settings Guide. As this does not increase available memory, do not want to keep. In list...

Troubleshooting - Page 80

If failed. There was not enough free space on the hard disk of the SMTP server, FTP server, or client computer at the same time. Please try again after sending jobs state, and sending was being stored has exceed- in the destination hard disk. See Storing Files Using the Scanner Function Scanner Reference. Please try again after they have...

Troubleshooting - Page 81

... password. Original is not enough free hard disk space in the Document Server, only some of pages per file has been exceeded. Make sure the e-mail address is incorrect. Because there is being scanned by email while storing in the machine for transmission/storage/delivery function", Scanner Reference. The correct protect destination tion code for code was...