Ricoh Aficio MP C2550 Support Question
Ricoh Aficio MP C2550 Support Question
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Question posted by Brto on September 1st, 2013
Aficio Mfp Cannot Send Email
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Current Answers
Answer #1: Posted by freginold on October 7th, 2013 10:10 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
Hi, there are many reasons why the machine would not be able to send to email:
- If it was never set up to scan to email, you'll need to enter all of that information first (SMTP server name, authentication info, etc.).
- If the SMTP server is experiencing problems.
- If the DNS server is experiencing problems.
- If there is a firewall or router blocking access.
- If there is a bad cable or network device.
- If the email address was entered incorrectly, or it is a bad email address.
- If a sender is not specified and your setup requires a sender to be specified.
- If the SMTP user name and/or password are not correct.
- If the wrong port number and protocol (ie., SSL) are selected.
- If it was never set up to scan to email, you'll need to enter all of that information first (SMTP server name, authentication info, etc.).
- If the SMTP server is experiencing problems.
- If the DNS server is experiencing problems.
- If there is a firewall or router blocking access.
- If there is a bad cable or network device.
- If the email address was entered incorrectly, or it is a bad email address.
- If a sender is not specified and your setup requires a sender to be specified.
- If the SMTP user name and/or password are not correct.
- If the wrong port number and protocol (ie., SSL) are selected.
Related Ricoh Aficio MP C2550 Manual Pages
Quick Reference Guide - Page 1
... YEAR)? Ricoh Amencas
Corporation
Quick Reference
User Guide
Copy D o o ument
Pr ' o t i f oxiS
Server canner
Black/White Multifunction MP 2050/2550
2800/2851
MP 3300/3351
MP 4000/4001/4501
MP 5000/5001
Color Multifunction
MP C2000/C2550 MP C2800/ MP C3000/C3001 MP C3500/C4500
MP C5000/C5501
This guide is intended as a reference document and is not intended to your Owners...
Quick Reference Guide - Page 7
.../Stack & Rotate Sort Output
SORT Rotate/Sort - Use [Sort] when placing multiple page document to keep jobs separated .
j-j -ca). When a finisher is installed with the device the machine will output the document in landscape orientation and the other tray loaded with 11x8.5 portrait and select this option you must have a finisher...
Quick Reference Guide - Page 24
...
Printing an Envelope
Printing an Envelope Note: This job is only available on the Ricoh Aficio MP 2851/MP 3351
1. Press Enter 6. Go to the copier, make sure you have selected the
...bypass tray for this function. Go back to your computer and send the job to User Tools System Settings, Tray Paper Settings, Tray...
Quick Reference Guide - Page 32
Print to print
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Quick Reference Guide - Page 33
... holds print jobs in the memory until a valid password is optional.
Document Server: Sends files directly to the document server for accuracy prior to enter a password. Hold Print...not require the user to printing the entire job. Z1(. 4,117 CoLoa ittf
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Quick Reference Guide - Page 34
... to the document server for accuracy prior to print files immediately while simultaneously storing data. 4-8 digit password is entered at a later date.
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Quick Reference Guide - Page 36
... Password - 12345 Press [OK] repeatedly to print
Note: You must enter any user settings prior to sending the job to the copier. Epor Size: Lonttei.r Il15" 11"1 Antn TnIp RelFr7 Plain E. IR ... the password for the job, the job will print and immediately delete from queue.
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Quick Reference Guide - Page 38
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one touch buttons. Select file stored in single page mode only. encryption & signature...
Quick Reference Guide - Page 39
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Quick Reference Guide - Page 40
... / Photo
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