Ricoh Aficio MP C2550 Support Question
Ricoh Aficio MP C2550 Support Question
Find answers below for this question about Ricoh Aficio MP C2550.Need a Ricoh Aficio MP C2550 manual? We have 1 online manual for this item!
Question posted by WPpbill on February 9th, 2014
Ricoh Aficio Mp 2852 Does Not Email Scan Error
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Current Answers
Answer #1: Posted by freginold on February 10th, 2014 10:23 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, there are many possible reasons why scanning to email might fail, including:
- The network cable may be unplugged or faulty.
- The SMTP server is down, or the server name/IP address was entered incorrectly.
- The DNS server is down, or the server IP address is wrong.
- The SMTP server may be blocking the copier from sending emails, either because the copier is not on its "trusted" list or because it doesn't recognize the copier's IP address or MAC address.
- SMTP authentication may need to be enabled.
- The SMTP username and password entered into the copier may be incorrect or entered incorrectly.
- The wrong port was chosen for the SMTP server.
- There could be a network firewall blocking the communication.
- The network interface port on the copier could be bad.
- The Ethernet communication speed may need to be changed, either for the copier or a switch or hub it is connected to.
- The email address(es) saved on the copier may be incorrect.
- The SMTP server requires a valid "from" email address, and the administrator's email address on the copier is not valid.
If scanning to email was never properly set up, you can find instructions on how to do that here:
- How to set up scan to email on a Ricoh Aficio MP series copier
Related Ricoh Aficio MP C2550 Manual Pages
Quick Reference Guide - Page 1
... copier. d
,
11cON Document Efficiency
At Work:
A RICOH COMPANY' Applications; Ricoh Amencas
Corporation
Quick Reference
User Guide
Copy D o o ument
Pr ' o t i f oxiS
Server canner
Black/White Multifunction MP 2050/2550
2800/2851
MP 3300/3351
MP 4000/4001/4501
MP 5000/5001
Color Multifunction
MP C2000/C2550 MP C2800/ MP C3000/C3001 MP C3500/C4500
MP C5000/C5501
This guide is intended as...
Quick Reference Guide - Page 2
... status LEDs
Ready
• Not Ready
Simplified display magnifies fonts for example
KON (locum nt Efficiency ArW f
A /[1.7HCOMPANY' See page 2 for easy viewing. Understanding Your Ricoh Control Panel
To access system administrator tools and counter information
A
Clears screen to default settings
The program button allows you to store
frequently used job...
Quick Reference Guide - Page 7
... option from the finishing mode or from the next set from the short cut menu on copier screen.
•7.1,1- When a finisher is installed with the device the machine will output the document in landscape orientation and the other tray loaded with 8.5x11 paper in the Sort/Shift Sort order, separating the...
Quick Reference Guide - Page 24
... 6. Set up Paper tray 2 with 4/8 " x 9)2 " size envelope 2. Choose "Thick Paper" 7. Printing an Envelope
Printing an Envelope Note: This job is only available on the Ricoh Aficio MP 2851/MP 3351
1. Load envelope Flap down, "Face Up," Short Edge Feed, "Put in Long Ways" 4. Press Enter 8. Camrrlir IticatirIg
Ituar Trecirrit 'rigor 0/71
rG1On
D OrV-frerillgulf...
Quick Reference Guide - Page 25
..., center images, invert images or duplicate images
Copy Quality - used for cleaning edges and borders, page centers
Edit Image -
erase color, change or adjust color
Scan Position - Used for hole-punching, stapling or binding
Stamps -
used for background numbering, page numbering, watermarks, date stamping, creating watermark stamps
Erase - used to adjust...
Quick Reference Guide - Page 28
... List Select file(s) to search then ores 1010. LiLLJ 2_1•ELLIL,_
Displays scan options
Displays printing options of a stored document
Print Specified Page Specify ova to Top...; •
••
File Management
COPY0001
Delete File Print Specified Page
File Name
Scan Original
System Status Job List
To Printing Screen
SEP 9, 2008 4:50PM
HLLJLiz_ILIEJLJL E2IL=1LLJLLJET.211...
Quick Reference Guide - Page 29
Scan a Job To Document Server
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Quick Reference Guide - Page 30
...
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Quick Reference Guide - Page 32
... to fI.e
Muir ber of copies. File Search... Print, Area Print Preview Erint... Basic Default Printing
How to print
4. In the [Name] list, click the Ricoh Copier/printer you wish to Print Documents from your PC 2.
Permission
We Page Preview
Page Setup... Enter desired number of :≤t4e$:
2021lata
Close
t3...
Quick Reference Guide - Page 33
... deleted from the system HDD after printing.
n:ore De/aut: Cancel I Help
Locked Print: Temporarily holds print jobs in functionality to printing the entire job.
RICOH Aficio PEI Pravertiec Setup Paper P.KCualt,1 %/didAxos11,,kte:nat4
0[1,1PCLI
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Faper S .a: LOD- 11' ) Input:
Sect P.Eirt :ecycl.B1
c -- Paab by 180 decree
crawFErrie EQ10...
Quick Reference Guide - Page 35
... Document at Copier
Printer must be online to be prompted for confirmation to print 6. Enter password and press [OK]
Jnb leset
IP-Jo Print Jobs
Error Lon Solar States I 02 Mar. 16:20 02 Mar. 16:20 102 Mar. 16:20
File Name
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1/1 System Status
Joh List
Exit Selected:
Select...
Quick Reference Guide - Page 36
...entering the password for the job, the job will print and immediately delete from queue.
4r, RICOH Alit it, MP C7 Tif) PC1 I
Normal Pant
Sample Pint Locked Print li .ht R4,1 Stoted Print Slated... Help
Job Two. Printing To Locked Print
Open your document to Print
Select [File>Print]
Select the Ricoh Print driver Press [Properties] At [Job Type] open the drop down window and choose
[Locked Print]...
Quick Reference Guide - Page 37
..., then press LOKI,
****
Highlight
file and select print. Press [Printer] button 3. Print Jobs Select iob(s). Enter password and press [OK]
JDb Reset
YJ ' Priit Jobs
Error Log 5.Atar "laths Job list
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14:n
Document will now be prompted
J for confirmation to print -
Deleting a Confidential Document at Copier
Printer must be online...
Quick Reference Guide - Page 38
... File I >Af.
Delivery Dest.
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ICE
ICE
FFICE FICE
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Set file types between email and folder scan destinations. rwralrhst.ts2
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11
I canned Files Status Check Modes
Set resolution, scan size & scan type. iflIci
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individual addresses can be programmed...
Quick Reference Guide - Page 39
...cieurslap
2. Color: rate /Hato !full Colon Glow Paulo
Auto Color Select Select destination [email address or folder location
StareFile Scant : Files Statz Check Modem 1
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Set Jigitul....Qita
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Quick Reference Guide - Page 40
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Select Document Types
Scan Settings
Scan Type
Resolution
Select Scan Type. corredAlo5Staho
giont sun* files status is disi4ared, Dote I The nntinaticn
... 11:„ 105 'WRFC Fft.
Black & White: Text B & W: Text / :me Art
Scan Size B & W: Text / Photo
Cray Scale
[Full Colour: Text / Photo Full Colour: Glossy ...
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