Ricoh Aficio MP 2352SP Support Question
Ricoh Aficio MP 2352SP Support Question
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Question posted by ANKA on January 2nd, 2015
Ricoh Aficio Mp 2352sp.
Please when i switch on my Ricoh Aficio MP 2352MP photocopier, all that comes on the screen is PLEASE WAIT. Thank you
Current Answers
Answer #1: Posted by freginold on January 5th, 2015 9:17 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
When the copier gets stuck on the "Please Wait" screen, there could be many different problems, but the most likely is a defective hard drive. Replacing the hard drive (or sometimes just reformatting it) can get rid of that error.
Note that when you format or replace the hard drive, you will lose some data, including your address book and any files stored in the Document Server.
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Note that when you format or replace the hard drive, you will lose some data, including your address book and any files stored in the Document Server.
If this answer helped you to solve your problem, please let us know by clicking on the “Helpful” icon below. If your question wasn’t answered to your satisfaction, feel free to resubmit your question, with as much information as possible so that we can provide a more complete solution. Thank you for using HelpOwl!
Related Ricoh Aficio MP 2352SP Manual Pages
Administration Guide - Page 3
... device type B 19
2.5
SafeCom Go Ricoh software installation 20
2.5.1
Send SafeCom Go Ricoh (*.b87) file 20
2.6
Additional configuration 20
2.7
SafeCom Go Ricoh web interface 21
2.7.1
Login to the SafeCom Go Ricoh web interface 21
2.7.2
Information web page 21
2.7.3
Configuration web page 22
2.7.4
Configuration web page - printers 27
2.7.5
Configuration web page - MP...
Administration Guide - Page 4
... 49
3.1.4
Copy 50
3.1.5
E-mail 51
3.1.6
Send to Fax 53
3.1.7
Address Book 54
3.1.8
Logout 55
3.1.9
Register card at device 55
3.1.10
Register card with Windows logon 56
3.1.11
Register card with PUK code 56
3.2
Ricoh Aficio MP 171, SP 201F, SP 201SPF 57
3.2.1
Control Panel 57
3.2.2
Login with card 57
3.2.3
Pull Print 57
3.2.4
Copy 57...
Administration Guide - Page 5
... to be
installed at the MFP. It integrates with the touch-screen control panel of the Ricoh MFP and offers user authentication by card a SafeCom ID Device needs to build customer specific and scalable solutions. 1 Introduction
1 Introduction
1.1 1.2
SafeCom Go Ricoh
SafeCom Go Ricoh is not possible to help companies and organizations gain control over their...
Administration Guide - Page 8
...
SafeCom Go Ricoh
MP 2352SP, MP 2852SP, MP 3352SP , MP C300, MP C400, MP C2051, MP C2551, MP C3001SP, MP C3501SP, MP C4501SP, MP C5501SP, MP C6501SP, MP C7501SP, MP 2851, MP 3351, MP 4001, MP 5001, SP 5200S, SP 5210SF
SafeCom Go Ricoh Type N
SafeCom Go Ricoh Type L
SafeCom Go Ricoh Type J
SafeCom Go Ricoh Type I is required and MUST be ordered through a Ricoh reseller. Devices are supplied...
Administration Guide - Page 9
... device separately. However, you still need the SD ID Kit to have copy control. D60703-16
9 1 Introduction
SafeCom Go Ricoh Type C
SafeCom Go Ricoh Type B
MP 1100, MP 1350, MP 5500, MP 6000, MP 6500, MP 7000, MP 7500, MP 8000, MP 9000, MP C2000, MP C2500, MP C3000, MP C3500, MP C4500, Pro906EX, Pro1106EX, Pro1356E
SafeCom Ricoh SD ID Kit: SafeCom Go Ricoh SD Card, SD ID Kit, a switch...
Administration Guide - Page 10
.... Java VM Card Type H is required and MUST be ordered through a Ricoh reseller.
Devices are supplied with Java VM Card. SP 4210N, SP C820DN, SP C821DN
Order license and USB ID device separately.
SafeCom P:Go Ricoh Type O
SafeCom P:Go Ricoh Type K
SafeCom P:Go Ricoh Type H
SP C320DN, SP C430N SP 4310N, SP 5200DN
Order license and...
Administration Guide - Page 13
...SafeCom Go Ricoh version S87 nnn.020*08 Support for Ricoh MFPs: MP 171, MP 201F, MP 201SPF, MP 2352SP,
MP 2852, MP 2852SP, MP 3352, MP 3352SP, SP...Ricoh version S87 nnn.020*01 Support for device with embedded Java and Java Type J and K devices. Possible to control default scan settings for Ricoh printers: SP 4310N, SP 5200DN, SP 5210DN. The MP 171, MP 201F and MP...
Administration Guide - Page 22
..., as described below. See also 2.8.2. The configuration web page for Ricoh MP 171, MP 201F, and MP 201SPF are described in 2.7.5. D60703-16
22
Note: After you click Apply, it takes one minute before the new SafeCom Server settings take effect. Not waiting long enough may result in a login error at the printer.
The configuration...
Administration Guide - Page 29
... SafeCom Go Ricoh for the SafeCom solution so it's a good idea to the USB port at login is a printer setting.
Documents are automatically filled-in chronological order (oldest first). If checked this overrules the equivalent user property on the SafeCom G3 server.
Device name and Device model are printed in . MP 171, MP 201F, MP 201SPF...
Administration Guide - Page 39
... Enable E-mail
SafeCom Go Ricoh comes with User e-mail, Blank or Default To: address. Make your selections in Default From: address.
... field can be pre-filled with the User e-mail. Click Apply. An e-mail sent from pre-filled Device name MP 2550 will appear as :
From: MP 2550
where [email protected] is specified in the E-mail section. 4.
If this is not configured then ...
Administration Guide - Page 41
...If you must disable Counting control for the Facsimile function (2.8.10).
1. A fax sent from prefilled Device name MP 2550 will appear as :
From: [email protected]
Default From: address: Use if the user... can be pre-filled with User email, Device name, Blank or Default From: address.
2 SafeCom Go Ricoh
2.8.12 Enable Send to Fax
SafeCom Go Ricoh comes with its own intuitive Send to Fax section...
Administration Guide - Page 47
3 Using SafeCom Go Ricoh
3 Using SafeCom Go Ricoh
3.1 Ricoh Aficio MFPs
3.1.1 Control panel
3.1.2 Login
The recommended login sequences are described in the following.
Use card reader. 3. Press the Other Function function button on the device. (Type B devices, press the Printer function button and tap JavaTM Platform.) This will give you the SafeCom login screen Use card to login...
Administration Guide - Page 48
... cannot be configured to login.
2. Tap OK. 4. Tap the screen. 3. Tap Password and enter Password on the touch-screen. 3 Using SafeCom Go Ricoh
Login with user code and PIN code:
1. Login with card and PIN code:
1. Press the Other Function button on the device. (Type B devices press Printer function button and tap JavaTM Platform.) This...
Administration Guide - Page 57
3 Using SafeCom Go Ricoh
3.2 Ricoh Aficio MP 171, SP 201F, SP 201SPF
3.2.1 Control Panel
3.2.2 Login with card
Use card reader
3.2.3
Pull Print
Press the start key to start printing all jobs sent to the device.
3.2.4
Copy
Press the Copy function button and then the Start button to copy the documents placed in the automatic document feeder...
Security Target - Page 1
... permission from IEEE, 445 Hoes Lane, Piscataway, New Jersey 08855, from IEEE 2600.1, Protection Profile for Hardcopy Devices, Operational Environment A, Copyright © 2009 IEEE. Aficio MP 2352/2852/3352 series Security Target
Author : RICOH COMPANY, LTD. Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved.
Date : 2011-12-19 Version : 1.00
Portions of the evaluated and...
Security Target - Page 8
... TOE Versions
Ricoh Aficio MP 2352, Ricoh Aficio MP 2852, Ricoh Aficio MP 3352, Savin MP 2352, Savin MP 2852, Savin MP 3352, Lanier MP 2352, Lanier MP 2852, Lanier MP 3352, nashuatec MP 2352, nashuatec MP 2852, nashuatec MP 3352, Rex-Rotary MP 2352, Rex-Rotary MP 2852, Rex-Rotary MP 3352, Gestetner MP 2352, Gestetner MP 2852, Gestetner MP 3352, infotec MP 2352, infotec MP 2852, infotec MP 3352...
Security Target - Page 15
... area and/or sales company. Quick Reference Printer Guide D595-7305
Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. SD Card/SD Card Slot
An SD Card ... of user guidance documents are available for HDD encryption realisation. MP 2352/MP 2852/MP 3352 MP 2352/MP 2852/MP 3352 Aficio MP 2352/MP 2852/MP 3352 Operating Instructions Troubleshooting D120-7533
- Network Unit The Network...
Security Target - Page 16
Notes for Users MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP Aficio MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP
Copyright (c) 2011 RICOH COMPANY, LTD. Operating Instructions Notes on Hard Disk Data Encryption D120-7549 - Quick Reference Copy Guide D120-7516 - Notes on Security Functions D120-7556
- Manuals ...
Security Target - Page 17
...Hard Disk Data Encryption D120-7550
Copyright (c) 2011 RICOH COMPANY, LTD. Quick Reference Printer Guide D595-7305 - All rights reserved. Notes for This Machine D120-7502 - Manuals for Product
- MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP Aficio MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP Operating Instructions About This Machine D120-7525...
Security Target - Page 18
...
D120-7554
-
An IT device connected to normal users. According...MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP Aficio MP 2352SP/MP 2852/MP 2852SP/MP 3352/MP 3352SP
D595-7801
- Quick Reference Fax Guide
D596-7108
1.4.3 Definition of Users
Normal user
Administrator
RC Gate
Explanation
A user who is allowed to perform user management, machine management, network
Copyright (c) 2011 RICOH...
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