Oki B410d Support Question
Oki B410d Support Question
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Question posted by zafoxbldg on December 3rd, 2013
Replaced Toner & Drum, Printing With Light Streak Down Left Side
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Current Answers
Answer #1: Posted by support38611 on December 4th, 2013 5:15 AM
support38611
Member since:
March 23rd, 2012 Points: 203,070
Member since:
March 23rd, 2012 Points: 203,070
Hello. I am an Oki Data helpdesk technician from Oki Data America's.
I recommend you remove the toner and drum unit as one piece. There is no need to unlock anything. Get a trash can, shake the toner and drum, in the trash can to distribute the toner, then reseat it back in the printer. I also recommend you clean the led head.
Open the top cover, and clean the led head. The led head is located underneath the cover. You can use isopropryl alcohol and a fabric cloth.
I also recommend you make sure the printer is connected directly to an outlet on the wall. Remove any backup power sources or surge protector.
You can also clean the metal contacts on the image drum unit. Also, clean the contacts in the printer where the drum sits. You can use isopropryl alcohol and a fabric cloth. Power the printer off first.
Please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
I recommend you remove the toner and drum unit as one piece. There is no need to unlock anything. Get a trash can, shake the toner and drum, in the trash can to distribute the toner, then reseat it back in the printer. I also recommend you clean the led head.
Open the top cover, and clean the led head. The led head is located underneath the cover. You can use isopropryl alcohol and a fabric cloth.
I also recommend you make sure the printer is connected directly to an outlet on the wall. Remove any backup power sources or surge protector.
You can also clean the metal contacts on the image drum unit. Also, clean the contacts in the printer where the drum sits. You can use isopropryl alcohol and a fabric cloth. Power the printer off first.
Please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
Related Oki B410d Manual Pages
B410/B420/B430 Setup Guide (e,f,s,p) - Page 3
... should be read prior to ship or transport the unit. The printer weighs approximately 24 lbs.
Set Up the Printer
Lift printer and place it on the selected location. Check Package Contents
1 Printer 2 CD-ROM 3 Power Cable 4 Toner Cartridge 5 Black light-shield bag (to protect drum/
toner cartridge if unit is contained in case you need to setting...
B410/B420/B430 Setup Guide (e,f,s,p) - Page 4
... position, slowly peel off the tape. Note: Do not expose cartridge to distribute toner.
3 Holding the cartridge in the printer.
2 Lift the drum cartridge from printer.
Lift out and discard shipping restraint (b).
2 Shake the cartridge several times vertically and horizontally to light for more than 5 minutes. B400 Series Setup Guide 4
Note: Do not touch shiny...
B410//B420/B430 User Guide (English) - Page 4
... macros 58 Test printing the macro 59 Defining overlays 59 Printing with PCL overlays 60
Consumables and maintenance 61 Consumable order details 61 Toner cartridge life 61 When to replace the toner cartridge 61 Replacing the toner cartridge 61 Image drum life 65 When to replace the image drum 65 Replacing the image drum 65 Generating a cleaning page 67 B410d and B410dn 67...
B410//B420/B430 User Guide (English) - Page 12
LCD
The LCD (3) has two rows of the Online button are activated after turning the printer off line, then pressing and holding the switch for example, toner is low and the image drum needs to 16 alphanumeric digits, displaying print status and error messages.
The secondary functions of up to be changed. NOTE A cleaning page...
B410//B420/B430 User Guide (English) - Page 19
...of the printer and the expected life left in its consumable items. This is left in the cartridge. ITEM
DRUM LIFE TONER
DEFAULT
REMAINING% REMAINING%
REMARKS
An indication of the remaining drum life. ... have a full set of replacement consumables to hand and you need them. ITEM
HUB LINK SETTING FACTORY DEFAULTS
DEFAULT
AUTO NEGOTIATE EXECUTE
REMARKS
Print Statistics menu
This menu provides...
B410//B420/B430 User Guide (English) - Page 27
... remaining drum life. Maintenance menu
This menu provides access to reset the counter. An indication of how much toner is left in its consumable items. This is for information only, and provides an indication of total usage of the printer and the expected life left in Menu when Menu settings have a full set of replacement consumables...
B410//B420/B430 User Guide (English) - Page 31
... in the operator panel or Printer Menu Setup tool, depending on page 81. However, if printing from the top of driver ...and you are printing from the first (upper) tray (Tray 1), you are set to ON and the Tray sequence function is left in the order ... Purpose Tray or for identical media. 2.
Replace the tray in the print process. Face up printing, make sure the Rear cover is not ...
B410//B420/B430 User Guide (English) - Page 55
... not select any way you would like to produce a variety of a document, on all your own application software and print it .
You can use when printing your application's Print...
Make sure that the selected printer name (1) is
1
3
that you have chosen to create an overlay:
1. On the Overlay tab, choose Create Form from the...
B410//B420/B430 User Guide (English) - Page 58
... download the generated filter (.BIN) files to disk, do not select any future document. CREATING THE OVERLAY IMAGE
1. CREATE AND DOWNLOAD MACROS
1. When printing files to the printer.
3. Overlays and Macros (Windows only) > 58 Use the Storage Device Manager utility software supplied on CD with your overlay set. To maintain the oval...
B410//B420/B430 User Guide (English) - Page 61
... of a machine for cleaning, maintenance or fault clearance. At 5% print density, a standard toner cartridge will resume after installation. Remember, this printer is recommended that you clean the LED array at the same time as you have higher density.
REPLACING THE TONER CARTRIDGE
WARNING
> Never expose a toner cartridge to switch off and unplug the machine before accessing...
B410//B420/B430 User Guide (English) - Page 63
... with the colored lever to loosen and distribute the toner evenly inside the cartridge.
3
4
8. Insert the left end of the cartridge down into the image drum unit (7).
5 7
6
Consumables and maintenance > 63 Then lower the right end of the cartridge into the printer over the image drum unit from the underside of the cartridge (4).
9. 7. Remove the...
B410//B420/B430 User Guide (English) - Page 65
... as you can cause electric shock. WHEN TO REPLACE THE IMAGE DRUM
When the drum reaches 90% of its top centre, remove the used image drum and toner cartridge, out of the printer. NOTE > It is approximate because different numbers of pages per job. The principles are printed each time and the environmental conditions and the paper...
B410//B420/B430 User Guide (English) - Page 66
... a piece of the image drum cartridge. NOTE Follow instructions that come with a soft tissue. 11. Push the left -hand end, and withdraw the toner cartridge out of paper to direct sunlight or very bright room lighting.
4. Holding the complete assembly by its packaging and place it into place in the printer locating the pegs (1 & 2) at...
B410//B420/B430 User Guide (English) - Page 67
... appears faded or uneven, try replacing the toner cartridge. Using the Online button
1. The printer grips the paper and prints a cleaning page. 5. If subsequent printing appears faded or uneven, try replacing the toner cartridge. Consumables and maintenance > 67 Click Maintenance Menu. 3.
Press and hold down the Multi Purpose Tray (1), fold out the paper supports (2), and adjust the...
B410//B420/B430 User Guide (English) - Page 68
The printer should now be ON
LINE. 7.
If subsequent printing appears faded or uneven, try replacing the toner cartridge. Consumables and maintenance > 68 The printer grips the paper and prints a cleaning page. Press the button. 6. 5.
B410//B420/B430 User Guide (English) - Page 71
Replace the paper tray. FEED JAM OR EXIT JAM
1. If the printer has been powered on, the fuser area will be hot. This area is clearly marked. Never expose the image drum unit to direct sunlight. Remove any damaged or misfed paper, the printer should continue printing. Never expose the image drum unit to light for all models...
B410//B420/B430 User Guide (English) - Page 72
... path.
5. Remove any jammed sheets from excessive exposure to touch or scratch the green drum surface.
4. 3.
Carefully lift out the image drum, complete with toner cartridge, ensuring that the pegs (1 & 2) correctly locate into the slots on each side of the printer (3).
2 1
3
6. Lower the top cover but do not press down to latch it closed...
B410//B420/B430 User Guide (English) - Page 75
... print. Faded print. Replace toner cartridge. Replace image drum and toner.
Install paper print side down in areas of paper. Avoid storing paper in tray.
Dirty rollers;
Clean LED array. Install toner cartridge correctly.
Replace toner cartridge.
Improper storage. Toner cartridge is not correctly installed. Is paper meant for laser printers...
B410//B420/B430 User Guide (English) - Page 77
... documents will be caused by forms or adhesives passing through the hot fusing unit. Number of lines per page of top margin increases with your printer. Garbage prints.
Much of lines per page in the soft control panel to conserve energy.
Odors. Configuration error. Gases are transferred to number of the...
B410//B420/B430 User Guide (English) - Page 79
... speed Resolution Operating platform
Emulations
Interfaces
Processor Memory Printer/Fuser life Toner life
SPECIFICATION
B410d, B410dn and B420dn: 369mm x 395mm x 268mm (W x D x H) B420dn, B430dn: 369mm x 395mm x 268mm (W x D x H)
B410/B420/B430: 10.3 kg approximately (without second tray
Electro-photographic printing using LEDs as light source
Monochrome
Letter: 30 pages per minute maximum A4...
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