Netgear CM400 Support Question
Netgear CM400 Support Question
Find answers below for this question about Netgear CM400.Need a Netgear CM400 manual? We have 3 online manuals for this item!
Question posted by brandoncavier386 on June 11th, 2021
Setting It Up
please I need help with this product what to do
Current Answers
Answer #1: Posted by SonuKumar on June 11th, 2021 8:46 PM
SonuKumar
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https://www.downloads.netgear.com/files/GDC/CM400/CM400_UM_17July2015.pdf
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Related Netgear CM400 Manual Pages
Installation Guide - Page 1
... the cable modem to come online. It takes at least 15 minutes for the cable modem to set up your cable modem, call Comcast Xfinity customer service at 3.5 dBmv.
Power on the cable modem...computer to the Ethernet port on your Internet service, see the other side of this installation guide. Set up your computer. You must use a splitter, use a splitter that is rated at 1-800-XFINITY ...
Installation Guide - Page 2
... you use NETGEAR telephone support. Wait for your cable Internet provider to set up your product at http://downloadcenter.netgear.com or through the NETGEAR website. You must ...product through a link in the product's user interface. NETGEAR recommends registering your cable Internet provider can get the user manual online at https://my.netgear.com. Note: The cable modem is CM400...
Product Data Sheet - Page 1
... Internet provider
• Gigabit Ethernet port-Fastest wired speeds to connect your router or computer
Desktop or Laptop Computer
OR
Cable Internet Connection
High Speed Cable Modem (CM400)
Wireless Router
Connect the CM400 High Speed Cable Modem directly to your computer or wireless router for U.S.
Fast Cable Internet Access
• Up to 340 Mbps†...
Product Data Sheet - Page 2
...NETGEAR makes no express or implied representations or warranties about this product's compatibility with a limited warranty that is valid only if ...638-4327), E-mail: [email protected], www.NETGEAR.com
D-CM400-1 PAGE 2 OF 2 Warranty valid only when purchased from a NETGEAR authorized...connection
Power
Gigabit Ethernet Port to WiFi Router or Computer
Cable/ Coaxial Port
*24/7 basic technical phone support...
User Manual - Page 2
... connecting the power supply. Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of your product and use NETGEAR telephone support. CM400 High Speed Cable Modem
Support
Thank you can use it to change without notice. © NETGEAR, Inc. Compliance
For regulatory compliance information, visit http...
User Manual - Page 4
...8226; Product Label • Attach the Feet • Cable Your Cable Modem • Contact Your Cable Internet Provider and Set Up ...Internet Service
Note: For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.
1. Maximum rate is certified by cable Internet providers.
Hardware and Internet Setup
1
The NETGEAR CM400...
User Manual - Page 7
Product label
Attach the Feet
The cable modem functions well in the upright (vertical) position, attach the feet that... 7 Hold the cable modem in the upright position with the cable modem. To attach the feet: 1.
CM400 High Speed Cable Modem
Product Label
The product label on the bottom of the cable modem displays the serial number and MAC address of the cable modem pointing
down....
User Manual - Page 8
..., Charter recommends connecting your computer, router, or WiFi router. Turn off the computer, router, or WiFi router to which you must use a splitter...router. Use the Ethernet cable provided in the package to the cable modem and plug the power adapter into an electrical outlet. Hardware and Internet Setup 8 The Power LED lights green.
3. Note: If Charter is rated at 3.5 dBmv.
CM400...
User Manual - Page 9
....
To set it up your cable Internet provider. Cable Internet Provider Contact Information
Bright House Networks 1-866-898-9101 support.brighthouse.com
Cablevision
cablevision.com optimum.com/contactus.jsp
Note: When you attempt to contact Cablevision online, you do not need to come online on the computer, router, or WiFi router. 6. Wait for...
User Manual - Page 10
... modem's serial number and MAC address, which are on the product label (see Product Label on what your cable Internet provider tells you about your ...router, or WiFi router that your online status again. If you do not get an Internet connection with the cable modem, ask your cable Internet provider to look for your cable Internet provider to confirm that is connected to the cable modem. CM400...
User Manual - Page 11
... an Internet connection, technical support might ask you can log in to Factory Default Settings
11
Manage and Monitor
2
After you set up the cable modem, you do not need to log in to the cable modem to the router. This chapter contains the following sections:
• Log In to the Cable Modem •...
User Manual - Page 12
...over an Ethernet cable to the cable modem or from a computer that is connected to a WiFi router that is attached over an Ethernet cable to the cable modem. 2. The user name and password are... router that is attached over an Ethernet cable to the cable modem. 2. Type http://192.168.100.1. CM400 High Speed Cable Modem
Log In to the Cable Modem
After you set up the cable modem, you need to...
User Manual - Page 13
... over an Ethernet cable to the cable modem. 2.
In the Starting Frequency field, type a number. 6.
CM400 High Speed Cable Modem
5. Obtains a WAN IP address for the cable modem. 3. Manage and Monitor 13
Connects to a WiFi router that is initialized. Enter the cable modem user name and password. Your change takes effect. Launch...
User Manual - Page 14
...over an Ethernet cable to the cable modem or from a computer that is connected to a WiFi router that is password. To see the Upstream Bonded Channels section and system time, scroll down.
A ...status:
1.
The default password is attached over an Ethernet cable to the cable modem.
2. CM400 High Speed Cable Modem
The user name is admin. The Downstream Bonded Channels section displays the...
User Manual - Page 15
...that is attached over an Ethernet cable to the cable modem.
2. CM400 High Speed Cable Modem
The user name is attached over an Ethernet ... modem or from a computer that is connected to a WiFi router that is admin. The version of the cable modem model. ...the Reboot button, see Reset the Cable Modem to Factory Default Settings on page 17. Manage and Monitor 15 For information about using...
User Manual - Page 16
... over an Ethernet cable to the
cable modem or from a computer that is connected to a WiFi router that is used to log in to the cable modem with the user name admin. To...attached over an Ethernet cable to the cable modem. 2. The BASIC Home screen displays. 4. The Set Password screen displays. CM400 High Speed Cable Modem
4. The severity for the user name admin: 1. To clear the log ...
User Manual - Page 17
...2. The Cable Information pane displays. Type the new password in the Set Password field. 7. Your change takes effect. Launch a web browser...The default password is admin. The BASIC Home screen displays. 4. CM400 High Speed Cable Modem
5. A login screen displays. 3. Enter the...computers from a computer that is connected to a WiFi router that is attached over an Ethernet cable to the
cable...
User Manual - Page 18
..., locate the Reset button.
The cable modem reboots.
Reset the Cable Modem to Factory Default Settings
To reset the cable modem to access the cable modem and lost the password, you can ...and Monitor 18 You cannot change this LAN IP address. A confirmation message displays.
6. CM400 High Speed Cable Modem
5.
Using a straightened paper clip, press and hold the Reset button until the Upstream...
User Manual - Page 19
... takes about one minute. Use the Factory Reset Software Button
CAUTION: This process erases all settings that is connected to a WiFi router that you are case-sensitive. Launch a web browser from a computer that is attached over... button. The user name is complete, the cable modem reboots.
CM400 High Speed Cable Modem
3. The default password is reset to the cable modem. 2.
User Manual - Page 22
...the LEDs for cable modem service.
This operation sets the IP address of the cable modem to ...•
Make sure that you are off for this product. CM400 High Speed Cable Modem
Use LEDs to Troubleshoot
The following...router that is connected the cable modem, check the following table provides help when you are secure at the cable modem and at the computer, router, or WiFi router...
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