Motorola H720 Support Question
Motorola H720 Support Question
Find answers below for this question about Motorola H720.Need a Motorola H720 manual? We have 1 online manual for this item!
Question posted by hannahmoselle on January 17th, 2014
Indicator Light Stays Blue But Won't Pair To Phone
My indicator light stays blue (not flashing), yet it will not pair to the phone. My phone will not recognize it either. I cannot seem to get it to work. Any ideas?
Current Answers
Answer #1: Posted by motohelper on January 20th, 2014 12:49 PM
motohelper
Member since:
June 11th, 2013 Points: 451,600
Member since:
June 11th, 2013 Points: 451,600
Greetings!
Below are the recommended steps on how to troubleshoot your device.
1. Turn off both devices, (Phone and Headset)
2. Power on both devices and set the headset to pairing mode.
3. Navigate phone and add the device.
4. Try to isolate the issue by pairing another headset on the phone or try another phone to pair on the headset.
If above steps does not work, We believe that the most effective way to manage this would be to contact our support organization. We offer a standard one year warranty on some of our device barring liquid or physical damage fromt the date of purchase.
Link : Here's how to contact us.
Hope this helps!
https://forums.motorola.com/pages/home
Related Motorola H720 Manual Pages
Quick Start Guide - Page 3
... , check it out. We've crammed all of the main features of your headset into this guide (page 17).
1 congratulations
Your congratulations Motorola H720 headset is to use. So go on the Web: www.motorola.com/support Caution: Before using your headset is designed for the first time, please read the important Safety, Regulatory...
Quick Start Guide - Page 4
your headset
the yourheadset important buttons and connectors
Earhook Charging
Port Volume Buttons
Call Button
Indicator Light
Boom
Microphone
2
Quick Start Guide - Page 5
charge it
let's chargeit get you up and running
Note: Your battery is designed to remove or replace your battery will damage your product. Any attempt to last the life of your headset.
3 It should only be removed by a recycling facility.
Quick Start Guide - Page 6
... the boom to get you started
turn it on & off
To turn off your headset, flip the boom closed (folded under the headset body). Note: To use your headset with your ear canal, and the microphone is pointing towards your ear. basics
abasics few essentials to open the boom, flex the earhook and...
Quick Start Guide - Page 7
... to pair your headset with your
phone. Note: If prompted for help).
pair & connect
connect and go pair&connect
1 Turn off any Bluetooth devices previously paired with
your headset.
2 Turn on the Bluetooth feature on your phone. 3 Turn on
your phone.
6 Select Ok or Yes to do it again.
5 When your headset successfully pairs with your phone, the indicator light rapidly flashes blue and...
Quick Start Guide - Page 8
If your phone's Bluetooth feature is turned on, and your phone and headset are successfully connected, you hear ringing on the headset.
6 pair & connect
For daily use, make sure your headset is on. Your headset and phone will connect automatically!
test your connection 1 Turn on your headset and put it on. 2 On your phone, dial a phone number and press the
Call/Send key.
Quick Start Guide - Page 9
answer or reject second incoming call
Use phone to talk Note: Some features are phone/network dependent. To
answer a call (follow your phone's instructions).
7 make a voice dial call
Press the Call button. ignore a call
Press and hold the Call button until you hear two tones. end a call Press ...
Quick Start Guide - Page 10
red purple blue
your chat time Press and hold both Volume buttons while not on a call. less than 4 hours between 4 to 7.5 hours up to 8 hours
To save battery power, turn off the headset when not using it.
8 talk time
check talktime your talk time is... If light shows...
Quick Start Guide - Page 11
three blue flashes steady blue rapid blue/purple flashes quick blue flash slow blue pulse slow blue flash
your headset is ...
status light
know statuslight your phone receiving or making a call on a call in pairing/connect mode connecting to your headset
when charging
If light shows... red
purple
blue
your headset is powering on/off in standby (not on a call )
9 charging (battery ...
Quick Start Guide - Page 12
slow red flash
slow purple pulse steady red
quick red flash
your headset is idle (not connected to a phone) muting the call trying to connect to your phone in a low battery state
Note: After 20 minutes on a call or of inactivity, the light stops flashing to conserve power, but the headset remains on.
10 status light
If light shows...
Quick Start Guide - Page 13
...'s happening Your headset is... an ascending tone
two descending tones
a ring tone
two short tones when pressing Volume button
high/low tones repeated every 60 seconds
no audio indications;
powering on... powering off receiving a call at maximum or minimum volume
in a low battery state
out of range of your phone
connected to your phone enabling call mute
...
Quick Start Guide - Page 14
status tones
Your headset is... in call mute status
when you hear... a low tone every 10 seconds
12
Quick Start Guide - Page 15
tips & tricks
a few shortcuts tips & tricks
To...
reset your headset
Caution: This action erases all pairing information stored in your headset. With the headset on, press and hold both Volume buttons and Call button for 10 seconds until the indicator light is steady blue.
13
Quick Start Guide - Page 16
... lift top of the earhook up ", and then open the boom.
Hinge pin
Volume keys Indicator light
14
When connected, it flashes blue and purple. The light flashes blue three times.
Ear hook
set volume button
Close the boom on your headset, press and hold the Volume button you want to assign as "volume up and on to...
Quick Start Guide - Page 17
... need to restart the Bluetooth feature and pair your phone and headset again (see "pair & connect" on (lit in blue) and steady when your headset is searching for the indicator light to become steadily lit in pairing mode. Wait for devices.
we've problems? If the indicator light is not steadily lit in blue, turn off . My headset worked before but now it's not...
Quick Start Guide - Page 20
... wet.
Use & Safety for the normal, non-exclusive, royalty-free license to exceed RF energy exposure guidelines and may contain symbols, defined as a Bluetooth® headset or other device) in temperatures below -10°C (14°F) or above 60°C (140°F).
• Do not recharge your accessory in the sale...
Quick Start Guide - Page 21
... up the volume to loud noise from loud noise is required before your headset in certain areas.
If you experience hearing discomfort, including the sensation of time you should ...using a mobile device or accessory may temporarily shorten in your ears, or muffled speech, you use headsets or headphones at high volume. • Where possible, use your hearing could be affected. To ...
Quick Start Guide - Page 23
Monaural Headsets.
The balance of the original warranty or for ninety (90) days from the date returned to be free from the date of purchase by the ...
One (1) year from defects in the United States or Canada, which are Repaired or Replaced. This limited warranty is longer.
21 Ear buds and boom headsets that are accompanied by this Warranty Cover?
Quick Start Guide - Page 25
... Software that does not conform to requesting service.
No data, software or applications added to your expense, to personal contacts, games and ringer tones, will work in the software products will at your Product, Accessory or Software, including but not limited to a Motorola Authorized Repair Center. How to Obtain Warranty Service...
Quick Start Guide - Page 27
... not dispose of your battery or mobile device in your household waste. Do not dispose 032376o of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your region. These items should be disposed of this product to any Motorola Approved Service Center in a fire. The Governments of the...
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