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MSI X460DX Support Question

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Question posted by snowman7011191 on March 26th, 2013

Webcam Undetected

I purchased the msi x460dx about 9 months ago and recently have been having a problem with the webcam. It worked fine for months and now, not at all.It's completely undetected and I can't find any driver related to it.  Do you think it's a wiring problem or am I missing something? 

Current Answers

Answer #1: Posted by RathishC on March 27th, 2013 8:17 AM
This answer was accepted by the poster of the original question.
RathishC

Member since:
June 19th, 2012

Points: 2,516,090
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Hi Snowman7011191,

Please check if the webcam is detected or not in control panel. To check that follow the steps mentioned below:

Click Start.
-- Click Control Panel.
-- Open Device Manager.
-- Under imaging device
-- Check if the webcam is detected.

If it’s detected in Device manager then, would recommend updating the Drivers for the webcam.  Click the below mentioned link to download and install the webcam driver for the system:

http://bit.ly/Xc9pGs

If issue persists, would also recommend you to do a system restore and take the system to a prior date when it was working fine.

Note- Any application recently installed on the computer would be erased. However, the files and folder would be safe.

Do keep me posted with the results.

Thanks & Regards
Rathish C
#iworkfordell

 

Related MSI X460DX Manual Pages

User Manual - Page 3

... Saving Function 3-9 TurboBattery+ Function...3-12 Power Management in Windows OS 3-15 Energy Saving Tips...3-17 Basic Operations ...3-18 Safety and Comfort Tips...3-18 Having a Good Work Habit...3-19 Knowing the Keyboard ...3-20 Knowing the Smart Pad...3-27 About Hard Disk Drive...3-34 About Solid-state Drive...3-35 Using the Optical Storage...
User Manual - Page 24

... buttons, connectors, LEDs and externals of these accessories is damaged or missing, please contact the vendor where you purchased this notebook. It is recommended to read this information or caution when using this notebook for unsurpassed dependability and ... provided to help users getting familiar with this notebook, the finely designed notebook. and the procedures of this notebook.
User Manual - Page 26

Intel® Cougar Point HM65/ HM67 (optional) The actual core chip(s) preinstalled in the notebook depends on the model you purchased. Supports DDR3 1066/ 1333 MHz DDR3 SO-DIMM slot X 2 up to 8 GB (4GB DDR3 SO-DIMM x 2) The supporting memory size... The second generation Intel® CoreTM processor The actual processor preinstalled in the notebook depends on the model you purchased.
User Manual - Page 27

... LCD Resolution CRT Output HDMI Output Dual View functions Display LCD Type Brightness Webcam CMOS 2.5", 9.5mm (H) SATA interface HDD or SSD Super Multi (optional) The actual HDD and ODD preinstalled in the notebook depends on the model you purchased, and may vary without notice. Discrete or embedded Intel HD graphics accelerator 1366...
User Manual - Page 31

Internal Microphone 2. Stereo Speakers Please be aware that users purchased. Webcam 3. 2-9 The figures show here are for reference only. It will lead you to browse the main operating area of your notebook. 2 3 6 5 7 1 4 1. Touch Pad 6. Top-open ...
User Manual - Page 32

Webcam This built-in Webcam can be functional in -one disk that comes with the package for picture taking, video recoding or conference, and any other interactive applications. 3. The following ...
User Manual - Page 33

...manual for the further information. 5. Quick Launch [Fn] Buttons Use the [Fn] buttons on the models users purchased. Introductions 2-11 TurboBattery+ Š Press this button to enable the TurboBattery+ function to maximize the battery running ...depending on the keyboard to do work more efficiently. Keyboard The built-in keyboard provides all the functions of the notebook. 6.
User Manual - Page 35

... LAN Š Press and hold the Fn button, and then press the F8 button to turn the Bluetooth function on. Press again to turn the Webcam function on. Stereo Speakers Give high quality sound blaster with stereo system and Hi-Fi function supported. 2-13 Introductions...
User Manual - Page 36

.... Status LED Num Lock: Glowing blue when the Num Lock function is activated. Status LED 1 1. 2-14 Front Side View Introductions 1. Consult the local dealer for purchasing an equivalent type of battery recommended by the manufacturer. Š Battery LED goes out when it is disconnected.
User Manual - Page 37

... sure this LED indicator goes out when you are in flight. Š Note: The Bluetooth Function may be optionally supported depending on the model users purchased. Š Contact the local distributor for further information if necessary.
User Manual - Page 48

Always keep the battery which is compliant to your local laws and regulations to recycle the unused battery pack. Please contact your local dealer to purchase a battery pack that the limited warranty to the battery pack may be damaged if users try to have another battery pack in a safe place. Also, ...
User Manual - Page 56

.... OFF ON With the TurboBattery+ Setting menu, users will only be able to enable or disable the particular devices preinstalled, such as Wireless LAN, or Webcam, etc., to maximize the battery running time or process the better system performance. Move the mouse cursor to unfold the tool bar of the system...
User Manual - Page 57

...devices listed in the notebook should be switched off manually, such as Bluetooth, Wireless LAN, or Webcam, etc., when these devices are not going through the above steps. 5. icon, and then ... learn the function status. Users may vary from the actual ones, depending on the model users purchased. Move the mouse cursor to point the TurboBattery+ Setting menu. 3-13 Note that which devices ...
User Manual - Page 64

Getting Started 3-20 Knowing the Keyboard This notebook provides a full-functioned keyboard. Cursor keys / Function keys This keyboard can be divided into four categories: Typewriter keys, Cursor keys, Numeric keys and Function keys. Typewriter keys Numeric keys The keyboard shown here may vary from the actual one, depending on which county users purchase the notebook.
User Manual - Page 69

...Fn] buttons on . Press again to turn the Webcam function on the keyboard to turn it off. With the help of these quick launch buttons, users will be able to do work more efficiently. + User Defined or Windows Search ...modes provided by ECO Engine, or to turn this function off recurrently. + Webcam Š Press and hold the Fn button, and then press the F6 button to activate the specific ...
User Manual - Page 71

... on the screen by users precisely. 3-27 The touchpad figures shown here are for reference only, and may be different from the notebook that users purchased Getting Started Knowing the Smart Pad The Smart Pad integrated in your notebook allows users to perform various actions with multi-finger taps and gestures...
User Manual - Page 80

The actual device preinstalled in your notebook depends on the model you purchased. „ Super Multi: Works as a multi-functional DVD Dual Drive and a DVD RAM Drive. Getting Started 3-36 Using the Optical Storage Device (optional) Your notebook is equipped with an optical storage device.
User Manual - Page 83

... Panel / Add Hardware to connect peripheral devices. All devices listed here are for connecting various USB devices, such as mouse, keyboard, digital camera, webcam, printer, and external optical storage device, ete.. To connect these devices, install the drivers for each device first if necessary, and then connect the device to the notebook.
User Manual - Page 89

Getting Started 3-45 Components Replacement and Upgrade Please be noticed that the memory, hard disk drive, wireless LAN / Bluetooth module and battery pack preinstalled in the product users purchased may be upgradable or replaceable by user's request depending on the models users purchased. 1 4 5 3 63 2
User Manual - Page 91

... it may cause the warranty void. It is strongly recommended to the specification in the User's Manual provided. To learn more about the product users purchased, please contact the local dealer. Do not attempt to upgrade or replace any upgrade or replace service. This notebook is equipped with an optical drive...

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