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MSI U270DX Support Question

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Question posted by mdkhrafi on March 20th, 2013

Msi Usb 3.0 Problem

In MSI u270 model at USB 3.0 portI am Getting disconnected randomly and then connected again. Only happens with USB 3.0 connection (xhci), when plugged to USB 2.0 (ehci) port it works ok.

Current Answers

Answer #1: Posted by tintinb on April 10th, 2013 9:22 AM
This answer was accepted by the poster of the original question.
tintinb

Member since:
October 26th, 2012

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This issue may be related to a driver software failure or conflict. You have to update the USB driver software of your MSI U270DX. To update, follow the instructions provided below.

1. Click Start/Windows logo

2. Right click My Computer/Computer

3. Click Device Manager

4. Click the Universal Serial Bus Controllers

5. Look for the part that has a question mark or exclamation point symbol

6. Right click and click update

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin


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User Manual - Page 3

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User Manual - Page 25

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CHAPTER 3 Getting Started
User Manual - Page 44

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