Lexmark X264dn Support Question
Lexmark X264dn Support Question
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Question posted by giacIri on October 6th, 2013
Lexmark X264dn Will Not Receive Fax
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Related Lexmark X264dn Manual Pages
User's Guide - Page 1
Lexmark X264dn, X363dn, X364dn, and X364dw
User's Guide
September 2009
Machine type(s): 7013 Model(s): 231, 235, 432, 436, 43W, d01, d02, gd1, gd2, dn1, dn2, gd1, gd2
www.lexmark.com
User's Guide - Page 35
Using recycled paper
As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for an incoming fax, a printed document, or a copy. Conserving supplies
There are a number of the paper for use when printing, copying, or receiving faxes. Minimizing your carbon footprint by using one or two sides of ways to...
User's Guide - Page 36
... job is started.
• Print appears on both sides of a print, copy, or received fax. • Fax transmission log features are activated only when a scan job is ready to print.
Using Eco-Mode... for accuracy
Before printing or making a paper output of a document:
• Use the Lexmark preview feature, which you can avoid making multiple copies of a document or photograph by adjusting...
User's Guide - Page 83
...and the cursor will move to the
next space.
4 After entering the Station Number, press .
Other devices (such
as a telephone or answering machine) can be successfully attached to pass through the printer, as...computer, but you do need to connect it to an analog telephone line
to send and receive faxes.
a Press the button on the numeric keypad that button appears. a Press the button...
User's Guide - Page 100
... and locate the address in the TCP/IP section.
2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 Click inside the Fax Forwarding box, and then select one of your Web browser.
Note: If you print and forward received faxes to list, select Fax.
Set Send Date appears.
9 Using the keypad, enter the date you want...
User's Guide - Page 129
... Note: This option appears only when the selected country supports multiple caller ID patterns. Specifies whether the user may cancel fax jobs Note: If Cancel Faxes is not enabled, it increases the fax transmission time for sending and
receiving fax jobs into equal amounts.
• "Mostly sent" specifies that all the memory is set to...
User's Guide - Page 132
...: On is the factory default setting. Enables blocking of a transmission log after each page from devices with no station ID specified Note: Off is the factory default setting.
Description Enables printing of incoming faxes sent from a received fax Note: Off is the factory default setting. Understanding printer menus
132
Specifies the maximum speed in...
User's Guide - Page 177
...message appears again, then contact your system support person. Sending and receiving faxes is disabled until all code is received and the processing is complete. Formatting Flash DO NOT POWER OFF
... be done in Hex Trace mode.
Fax failed
The fax failed to download valid engine code for the printer. Sending and receiving faxes is disabled until fax is a hardware option installed inside the...
User's Guide - Page 196
...; As an alternative, dial the telephone number manually.
Troubleshooting
196 Can send but not send faxes
These are possible solutions. CHECK THE RING COUNT DELAY SETTINGS
The ring count delay sets the...the following :
CHECK TO SEE IF THE PAPER TRAY IS EMPTY
Load paper in Fax mode.
Can receive but not receive faxes
These are possible solutions. Try one or more of your Web browser. Note:...
User's Guide - Page 210
... All rights reserved. Changes are the user's responsibility. Notices
Product information
Product name: Lexmark X264dn, Lexmark X363dn, Lexmark X364dn, Lexmark X364dw Machine type: 7013 Model(s): 231, 235, 432, 436, 43W, d01, ...with other products, programs, or services, except those expressly designated by mail:
Lexmark International, Inc. Any reference to a product, program, or service is not ...
User's Guide - Page 222
...mmelser som framgår av direktiv 1999/5/EG. Statement of Limited Warranty
Lexmark X264dn, Lexmark X363dn, Lexmark X364dn, Lexmark X364dw
Lexmark International, Inc., Lexington, KY
This limited warranty applies to another user... perform like new parts
-Is, during the warranty period, contact a Remarketer or Lexmark for exchange is defaced, altered, in need of original purchase as shown on the...
Service Manual - Page 1
Revision: July 16, 2013
Lexmark™ X264dn, X363dn, X364dn, X364dw 7013-235 7013-432 7013-436 7013-43W
• Table of contents • Start diagnostics • Safety and notices • Trademarks • Index
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
Service Manual - Page 23
... 128MV card 256MB card Available daughter card slots Font card DLE
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
64MB 64MB
128MB 128MB
128MB 128MB
128MB 128MB
x x x x x x x x 64MB
x x x x x x x x 64MB
x x x x x x x x 64MB
x x x x x x x x 64MB
x
x
x
x
✔
✔
✔
✔
x
x
x
x
x
x
x
x
✔
✔...
Service Manual - Page 24
7013-XXX
Print quality settings
Item
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Image enhancement technology (IET)
2 Bits/pel
✔
✔
✔
✔
4 Bits/pel
✔
✔
✔
✔
Print resolution
300 dpi
✔
✔
✔
✔
...
Service Manual - Page 25
...
Compatibility and connectivity
Item
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Datastreams
XPS
x
x
x
x
PCL 6 emulation
✔
... Base T
✔
✔
✔
✔
USB-B (hi-speed) device port
✔
✔
✔
✔
Fax functionality
USB-A front host port (low/full speed)
x
x
✔
✔...
Service Manual - Page 26
7013-XXX
Media trays and supply capacity
Item
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Standard input sources Integrated 250-sheet tray 50-sheet MP feeder 1-sheet manual feed slot Optional input sources 250-sheet drawer 550-sheet drawer
&#...
Service Manual - Page 33
...of radiation Liquid crystal display Liquid Crystal Module Laser Diode Light emitting diode Long edge feed Lexmark Embedded Solution (applications) Laser Scanning Unit Low Voltage Low voltage power supply Magenta Megabyte Motor Driver Control Multifunction Device Multifunction Printer Message handling Motor interface Millimeter Modified modified read Multipurpose feeder Modem ready Masked Read Only...
Service Manual - Page 40
...must be located using the index.
The following table lists the messages in Fax Server mode and the 'Enable analog receive' Fax Server setting is set to 'Off', then this IR is not generated.... how to do the fax job. This message appears if
job
the job was begun, but the paper has not yet been retrieved. Load
, where is in alphanumerical order.
If the device is Tray 1, Tray ...
Service Manual - Page 87
... Go to step 8.
Go to step 5. Go to step 11.
11
Try sending a fax using a dial prefix.
Stop here. The issue is wrong, the modem settings can be performed with the other device.
The issue is used to transmit and receive faxes. Diagnostics information 2-53
Disable Behind a PABX, and go to step 8.
See step...
Service Manual - Page 89
... line work properly?
Use a telephone handset to verify the phone Go to send and receive calls. line is an issue with the other device receive faxes?
Use the MFP on Distinctive ring. Did this fix the problem?
Set "Enable Fax Receive" to support fax? Did this fix the problem?
Turn on a properly functioning phone jack. Did this...
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