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Lexmark E352DN Support Question

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Question posted by brjjde on May 29th, 2014

How To Replace Photoconductor Lexmark E352dn

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Related Lexmark E352DN Manual Pages

Menus and Messages Guide - Page 30

... the Print Quality Test, which consists of all available fonts for the message to take the printer offline. Replace the maintenance items and, if necessary, reset the printer maintenance counter. Press to make the printer ready to clear. The printer is the active communication link. Wait for the message to clear. • Send a job to...
Menus and Messages Guide - Page 31

... cartridge that is resetting the counter that tracks wear on the photoconductor. Res Reduced remains on the fuser. Wait for the message to clear. Insert the tray into the printer. Insert or replace the toner cartridge. Wait for the message to clear. Understanding printer messages Message Resetting Maint Cnt Value Resetting PC Cnt Value...
Menus and Messages Guide - Page 33

... path. 2 Press to resume printing. 1 Clear the paper path. 2 Press to clear the message. Understanding printer messages Message 58 Too many trays attached 80 Scheduled maintenance 81 Engine Code CFC Failure 84 Photoconduct life warning 84 Replace Photoconductor 84 PC unit abnormal 88 Toner low 200 Paper jam Remove Cartridge 201 Paper jam...
Quick Reference - Page 4

... (continued) = On = Blinking = Slow blink Empty = Off Printer Condition Complex page Continue Toner Low / Error Replace PC Kit Load Paper Paper Jam Ready Cancel job/ Reset printer Load print media Load manual feeder Toner low Toner cartridge region mismatch Photoconductor kit life warning Replace photoconductor (printer hard stop) Programming engine code/ Programming system code...
User's Guide - Page 39

..., and the counter has been reset, normal printer operation resumes. If the Toner Alarm setting is displayed when the printer reaches this point and displays the message 84 Photoconductor Life Warning. The message 84 Replace Photoconductor is set to the printer, the printer stops operating after the 84 Replace Photoconductor message appears. For more information, see the instruction...
User's Guide - Page 55

...the problem continues, contact the Lexmark Customer Support Center at http://support.lexmark.com . Problem Print is ...replacement. Action • The toner in the toner cartridge may be printed. Open and close the front door to make sure it is installed correctly. Solving print quality problems 55 Toner fog or background • Check the photoconductor kit to run the printer...
User's Guide - Page 69

To obtain warranty service you may be available for Lexmark E350d and E352dn 69 When warranty service involves the exchange of a product or part, the item replaced becomes the property of Limited Warranty for a fee. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL...
Service Manual - Page 12

... the product before you begin, or use caution if the product must receive power in the area of printer problems. 4. Connector locations uses illustrations to isolate failing field replaceable units (FRUs). 3. xii Lexmark™ E350d, E352dn Diagnostic information contains an error indicator table, symptom tables, and service checks used to repair it. 4512-420...
Service Manual - Page 13

General information The Lexmark™ E350d and E352dn are two models: E350d and E352dn. Use the error code charts, symptom index, and service checks to verify the repair. See "Repair information" on E350d and E352dn. General information 1-1 Model There are monochrome laser printers designed for more information. After completing the repair, perform tests as needed to determine...
Service Manual - Page 15

... 128MB Optional SDRAM 256MB Maximum DRAM Optional flash memory 32MB Optional font cards (DBCS) Print speed 4512-420 Lexmark E350d 32MB n/a 160MB ✔ ✔ 4512-430 Lexmark E352dn 32MB n/a 160MB ✔ ✔ Media Size 4512-420 Lexmark E350d Letter-8.5 x 11 in. 35 ppm A4-210 x 297 mm 34 ppm Legal-8.5 x 14 in. 29ppm Speed...
Service Manual - Page 16

... SWE¹ 3,500 standard pages SWE¹ High toner cartridge Photoconductor kit 9,000 standard pages¹ Up to 30,000 ² ¹ Declared value in accordance with ISO/IEC 19752 ² Based on approximately 5% coverage, actual yield may vary 4512-430 Lexmark E352dn 2,500 standard pages SWE¹ 3,500 standard pages SWE¹...
Service Manual - Page 17

4512-420, -430 Connectivity and compatibility Item 4512-420 Lexmark E350d 4512-430 Lexmark E352dn Data stream emulations PCL 6 ✔ ✔ PostScript 3 ✔ ✔ HBP ✔ ✔ PPDS ✔ ✔ Compatibility Windows/Macintosh/Linux Windows/Macintosh/Linux Standard local connections ...
Service Manual - Page 28

... message. The printer is the active communication link. Wait for the message to receive jobs. Replace the maintenance items and, if necessary, reset the printer maintenance counter. Note... Warning: Do not turn the printer off while this message is displayed. 2-6 Lexmark™ E350d, E352dn Wait for the message to clear. Wait for the specified printer language. Page 1 contains a...
Service Manual - Page 29

... Waiting Action The printer is displayed. The printer is reducing the resolution of the buffer. • Cancel the current job. Res Reduced remains on the photoconductor. Note: When ...turn the printer off while this message is programming new system code. The printer is full. • Replace the toner cartridge. • Press to the factory default except: - The printer has received...
Service Manual - Page 40

... with the cable still unplugged, and verify the following on page 2-19. With the printer turned off , and disconnect the cooling fan cable from the controller card at J4 (...of the voltages are incorrect, check the cable for more information. 2-18 Lexmark™ E350d, E352dn If the fan still doesn't function, replace the controller card. • If voltage is properly seated at J6....
Service Manual - Page 42

... service check FRU Main gear drive Main motor cable LVPS/HVPS Controller card Warning: Do not replace the operator panel and controller card at J17. If continuity exists on . HVPS portion of... Lexmark™ E350d, E352dn The switch will show continuity across the conductors with the HVPS are new and replaced at pin 5 for both are exhibited in the print quality. Each card contains the printer...
Service Manual - Page 46

... gap in the opening may allow light to expose the photoconductor resulting in printer service errors unless there is blockage of the beam or ...If those fail, replace the LVPS/HVPS, controller card, or the printhead in that order. Extreme environmental conditions, temperatures, and humidity will affect the print quality. a. Turn on page 3-28. 2-24 Lexmark™ E350d, E352dn Use the test ...
Service Manual - Page 48

...to properly fuse. Replace the transfer roll assembly if the springs or bearings show signs of wear, damage or contamination. Replace as necessary. Poor ...printer driver. 2-26 Lexmark™ E350d, E352dn Place a sheet of image FRU Fuser Media (not a FRU) Action The fuser may have an unbalanced force against the PC (photoconductor)...laser light path is low, try a new one.
Service Manual - Page 131

...; PP: (Parts Packet) in the parts description column indicates the part is used in the diagram. Machine type and model Description 4512-420 4512-430 Lexmark E350d Lexmark E352dn Parts catalog 7-1 7. Parts catalog 4512-420, -430 How to the number of units packaged together and identified by the part number. • NS: (Not...
Service Manual - Page 148

... Fuser. For example, the distance between these two marks represents a repeating defect caused by the toner cartridge. Replace Photoconductor Kit (customer replaceable item) Replace Fuser (call for service) Replace Transfer Roller (call for service) Replace Toner Cartridge (customer replaceable item) If you are unable to one of the sets of 1 Print defects guide Defects often repeat down...

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