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Lexmark 646dte Support Question

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Question posted by bbetsch on May 1st, 2014

Clearing Paper Jam 646dte

I have error code 238.04 I have checked everything any ideas

Current Answers

Answer #1: Posted by waelsaidani1 on May 1st, 2014 9:29 AM
This answer was accepted by the poster of the original question.
waelsaidani1

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The error means a sheet of paper or other print media has jammed in the duplex option. Follow the instruction here on how to solve this problem: http://support.lexmark.com/index?page=content&id=SO4124&locale=en&userlocale=EN_US

Related Lexmark 646dte Manual Pages

IPDS Emulation User’s Guide - Page 26

... image is 50 pels (4 mm) inside the physical page. All four edges will only appear in paper jams due to the host. The physical page printable area is the physical page (edge to edge. It... can physically print edge to edge). Note 4: The Lexmark C935 and the Lexmark X940e MFP and X945e MFP can print to within approximately 20 pels (1.7 mm) of the feed direction top and bottom ...
IPDS Emulation User’s Guide - Page 33

...Settings Page (printers) on page 15 or Printing the Menu Settings Page (MFPs) on page 18. 3.5.1 IPDS Blank Pages This option determines if blank pages.... 3.5.2 Offset Stacking This option controls the offset stacking function. Important: A 34 Short Paper, 34 Wrong Paper Size, or paper jam error may be printed; Duplex pages are skipped only if both sides are ignored. 3.5.3 UNIVERSAL SIZE...
IPDS Emulation User’s Guide - Page 34

... > PAPER HANDLING > UNIVERSAL SIZE menu settings. Otherwise, a paper jam, 34 Short Paper or 34 Wrong Paper Size error may...MFP, X646e MFP, X646ef MFP, X782e MFP, X850e MFP, X852e MFP, X854e MFP, X940e MFP, X945e MFP UNIVERSAL SIZE > Paper Length UNIVERSAL SIZE > Paper Width UNIVERSAL SIZE > Paper Length UNIVERSAL SIZE > Paper Width Lexmark W840 UNIVERSAL SIZE > Paper Length UNIVERSAL SIZE > Paper...
Clearing Jams Guide - Page 1

...Clearing Jams Guide Avoiding jams The following hints can stain garments and skin. Make sure the guides are holding the cartridge. 4 Place the print cartridge aside. Open the rear duplex door, and remove the jam. 24x Paper Jam Open each tray, and remove any Check Tray jammed media. 250 Paper Jam Check...the photoconductor drum on the underside of the MFP. Note: The print media may be covered ...
Clearing Jams Guide - Page 2

... need to cool before touching any pointed objects to the MFP. Allow the MFP to access the print media from the MFP rear door. 6 Align and reinstall the toner cartridge. 9 Touch Continue. 202 Paper Jam Open Rear Door 1 If the paper is exiting the MFP, pull the media straight out, and then touch Continue. CAUTION: Do not...
Clearing Jams Guide - Page 3

.... 5 Touch Continue. 4 Open the document cover, and remove any jammed paper. Clearing ADF Jams 290, 291, 292, and 294 Scanner Jams 1 Remove all original documents from the ADF. 2 Open the ADF cover. 4 Touch Continue. 23x and 24x jams Paper jams in these areas: 1 Open the MFP paper tray, and remove any jammed media. 4 Open any optional trays beginning at the top...
Troubleshooting Guide - Page 3

... to ensure the print media has been loaded properly. Clear paper from the entire paper path. The page that can help isolate print quality problems, print the "Print defects guide" and check for your print job, or change the Paper Type to Auto or On. Set Jam Recovery to match the type of media loaded. You...
User's Guide - Page 6

...trays ...71 Chapter 8: Understanding paper and specialty media guidelines 72 Supported print media ...72 Selecting print media ...76 Storing print media ...79 Avoiding jams ...80 Chapter 9: Installing ...100 Moving the MFP ...101 Chapter 11: Clearing jams 102 Identifying jams ...102 Access doors and trays ...103 Understanding jam messages ...103 Clearing jams ...104 Clearing ADF Jams ...113 Chapter...
User's Guide - Page 80

...not use print media that you can help ensure trouble-free printing. If jams do occur with the MFP before you load it properly, you have cut or trimmed yourself. •...print media you have a recurring paper jam, see Paper frequently jams. Avoiding jams 80 See Clearing jams for detailed tray-loading instructions. The following hints can avoid most jams. See Loading standard trays and ...
User's Guide - Page 102

... status message bar. The MFP prints a new copy of the paper path and areas where jams may occur. To resolve the paper jam messages, you should be displayed on avoiding paper jams, see Avoiding jams. If jams do occur, follow the steps outlined in bin. Identifying jams If the MFP jams, the appropriate jam message will print. 11 Clearing jams By carefully selecting print media...
User's Guide - Page 103

...You must have cleared all media from the duplex unit, raise duplex deflector, and remove the jam. The numbers in following illustration indicate the numbers that print media travels through the MFP. Remove all possible jams. Message 200 and 201 Paper Jam Remove Cartridge 202 Paper Jam Open Rear Door 23x Paper Jam Check Duplex 24x Paper Jam Check Tray 250 Paper Jam Check MP Feeder...
User's Guide - Page 104

.... To go to a specific jam, see Understanding jam messages. 250 Paper Jam Check MP Feeder 1 Remove the paper from the ADF. Open the document cover, and remove any jammed pages. Open the ADF cover, and remove any jammed pages. Jams inside the MFP occur in the input options or the duplex tray. Paper jams can occur, clearing the paper path is fairly easy. Remove...
User's Guide - Page 105

... bottom envelope will have to be pulled out, remove the envelope feeder. b Remove the envelope from the bottom of the MFP, and then set it snaps into place. 3 Flex and stack the envelopes. a Lift the envelope feeder out of the stack; Clearing jams 260 Paper Jam Check Env Feeder The envelope feeder feeds envelopes from the...
User's Guide - Page 106

To clear these areas can occur on the incline surface of a tray or across more than one tray. 4 Load the envelope feeder. 5 Adjust the guide. 6 Lower the envelope weight. 7 Touch Continue. Clearing jams 23x and 24x jams Paper jams in these areas: 1 Open the MFP paper tray, and remove any jammed media. Clearing jams 106
User's Guide - Page 109

... cartridge handle whenever you are holding the cartridge. 4 Place the print cartridge aside. CAUTION: The inside of the cartridge. Allow the MFP to light for extended periods. Clearing jams 200 and 201 Paper Jam Remove Cartridge 1 Push the release latch, and lower the multipurpose feeder. 2 Push the release latch, and open the top front cover...
User's Guide - Page 111

Otherwise, continue with step 2. 2 Open the MFP rear door. Clearing jams 202 Paper Jam Open Rear Door 1 If the paper is exiting the MFP, pull the media straight out, and then touch Continue. CAUTION: Do not use any internal components. Clearing jams 111 CAUTION: The inside of the MFP may be hot. This could cause personal injury or damage to remove...
User's Guide - Page 130

... rolls may be worn. See Ordering pick rollers for your print job, or change the Paper Type to Auto or On. Clear the entire paper path, and then press Continue. The page that does not meet the MFP specifications. clear the jam. An incorrect media type is set to high humidity. Load the correct type media...
Menus and Messages Guide - Page 106

... job resumes printing. 202.yy Paper jam, check [area name]. Leave paper in bin. Leave paper in the specified area indicated by area name. 1 Open the rear door. 2 Clear the jam, and close the duplex unit. 3 Touch Continue. There is cleared from the path, the job resumes printing. 231.yy Paper jam, check [area name]. Understanding MFP messages Message Meaning Action 64...
Menus and Messages Guide - Page 107

...234.yy Paper jam,[x] pages jammed. If all print media is cleared from the path, the job resumes printing. 234.yy Paper jam, check [area name]. There are multiple jams. x indicates the number of jammed sheets of print media. 1 Open the duplex unit cover. 2 Clear the jams, and close the duplex unit. 3 Touch Continue. Leave paper in bin. Understanding MFP messages...
Menus and Messages Guide - Page 108

..., the job resumes printing. 250.yy Paper jam, [x] pages jammed. If all print media is cleared from the path, the job resumes printing. 238.yy Paper jam, check [area name]. If all print media is cleared from the path, the job resumes printing. 260.yy Paper jam, check [area name]. There are multiple jams. x indicates the number of jammed sheets of print media. 1 Remove...

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