Lenovo H310 Support Question
Lenovo H310 Support Question
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Question posted by manishishu on August 17th, 2012
Audo/voice Problem
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Related Lenovo H310 Manual Pages
Lenovo Safety and Warranty Guide V1.0.0 - Page 5
... 17
Chapter 2
Lenovo Limited Warranty 21
What this Warranty Covers 21 How to Obtain Warranty Service 22 What Your Service Provider Will Do to Correct Problems 22 Replacement of a Product or Part 22 Your Additional Responsibilities 23 Use of Personal Information 23 What this Warranty Does not Cover 23 Limitation of...
Lenovo Safety and Warranty Guide V1.0.0 - Page 17
... external antennas and cable/CATV systems. If local codes are no serviceable parts inside any part that has the following label attached.
If you suspect a problem with television tuner options installed
The notice below applies to products containing television (TV) tuner devices that connect to external antennas or to cable/CATV...
Lenovo Safety and Warranty Guide V1.0.0 - Page 27
... Provider determines that it with a replacement part that is available at consumersupport.lenovo.com. Some problems can install yourself called a "Customer Replaceable Unit" or "CRU." If your Service Provider will... equivalent to install.
A list of purchase or to you must follow the problem determination and resolution procedures specified.
Each of them is to return the product to...
Lenovo H3 Series Hardware Maintenance Manual V2.0 - Page 1
General information 11
Specifications...11
Chapter 4. Contents
Contents
Chapter 1. General Checkout 12
Problem determination tips 13
Chapter 5. Using the Setup Utility 15
Starting the Setup Utility program 15 Viewing and changing settings 15 Using passwords 16 Using Device......
Lenovo H3 Series Hardware Maintenance Manual V2.0 - Page 2
... the motherboard 47 Replacing the Power supply 48 Replacing the keyboard 50 Replacing the mouse 51
Chapter 9. Symptom-to-FRU Index 21
Power Supply Problems 21 Beep symptoms 22 POST error codes 22 Undetermined problems 23
Chapter 7. Hardware Maintenance Manual
Chapter 6. Statement 53
ii Locations 24
Locating components and connectors 24
Chapter 8.
Lenovo H3 Series Hardware Maintenance Manual V2.0 - Page 8
... or missing hardware
The guide consists of a series of steps presented in identifying potentially unsafe conditions on the
frame can continue without first correcting the problem. Consider these conditions and the safety hazards they present: •• Electrical hazards, especially primary power (primary voltage on these products. Checklist: 1. Check exterior covers...
Lenovo H3 Series Hardware Maintenance Manual V2.0 - Page 14
... conflict is installed on all display controls to help determine the cause of the problem: 1. Notes
• The default is for this computer to boot up in the computer you select an incorrect drive. Start the Setup Utility program. A down-...
Lenovo H3 Series Hardware Maintenance Manual V2.0 - Page 15
... version level
Note: To eliminate confusion, identical systems are considered identical only if they: 1. Have the same BIOS level 3. Have the same adapters/attachments in problem determination. Problem determination tips
Due to assist you in the same locations 4. BIOS level •• Operating system software - If possible, have this the original reported...
Lenovo H3 Series Hardware Maintenance Manual V2.0 - Page 16
Hardware Maintenance Manual Comparing the configuration and software set-up between "working and non-working" systems will often lead to problem resolution.
14
Lenovo H3 Series Hardware Maintenance Manual V2.0 - Page 23
... you get a diagnostic error code when running a test but did receive a POST error message diagnose the POST error message first.
• If you suspect a power problem, use the following for proper
Reseat connectors
installation.
•• Power Cord
•• On/Off Switch connector
•• On/Off Switch Power Supply...
Lenovo H3 Series Hardware Maintenance Manual V2.0 - Page 24
A single problem can cause several error messages to a weak CMOS battery.
22 POST Error Message CPU FAN Failure
Setup ... symptoms
Beep symptoms are tones or a series of CMOS is incorrect. This series of tests is working
If the POST detects a problem, an error message appears on the screen.
POST does the following tables describes beep symptoms.
Beep Symptom
FRU/Action
3 beeps
Base memory...
Lenovo H3 Series Hardware Maintenance Manual V2.0 - Page 25
Chapter 6. Power-on the computer to -FRU Index
Undetermined problems
If this computer has a parallel ATA hard disk drive... steps 1 through 3 until you find the failing device or adapter. If all devices and adapters have been removed, and the problem continues, replace the system board.
23 Hard disk drive h. Extended video memory e. External Cache f. Any adapters c. a. Symptom...
Lenovo H3 Series Safety and Warranty Guide - Page 5
... 17
Chapter 2
Lenovo Limited Warranty 21
What this Warranty Covers 21 How to Obtain Warranty Service 22 What Your Service Provider Will Do to Correct Problems 22 Replacement of a Product or Part 22 Your Additional Responsibilities 23 Use of Personal Information 23 What this Warranty Does not Cover 23 Limitation of...
Lenovo H3 Series Safety and Warranty Guide - Page 17
... users/installers follow guidelines similar to cable/CATV systems, or both, and that are no serviceable parts inside any part that follow. If you suspect a problem with television tuner options installed
The notice below applies to products containing television (TV) tuner devices that connect to external antennas or to those that...
Lenovo H3 Series Safety and Warranty Guide - Page 27
...it will be resolved with one that it is at least functionally equivalent. Some problems can install yourself called a "Customer Replaceable Unit" or "CRU." If your Service Provider determines that... is unable to repair your product, your problem over the telephone or remotely, through remote assistance.
How to Obtain Warranty Service
If the product...
Lenovo H3 Series User Guide V1.0 - Page 5
Chapter 5 Troubleshooting and Confirming Setup 25
5.1 Troubleshooting Display Problems 26 5.2 Troubleshooting Audio Problems 27 5.3 Troubleshooting Software Problems 27 5.4 Troubleshooting Problems with Optical Drives and Hard
Disks 28 5.5 Special considerations for troubleshooting Windows 29
2 Contents
Lenovo H3 Series User Guide V1.0 - Page 7
Blocked air vents can cause thermal problems.
1 2
3
4
5
6
Power switch Card reader modules (selected models) Optical drive Headphone connector Microphone connector USB ports (2)
Note: This computer only can be placed in a vertical position.
2 User Guide 1.1 Front view of the chassis
Attention: Be sure not to block any air vents on the computer.
Lenovo H3 Series User Guide V1.0 - Page 27
...Backup and Restore. 2. Choose the disk you want to clean up box. If software problems develop in the originally installed software, you can back up the system status before you ... and possibly enhance your computer's performance: 1. 4.1 Restoring the System
The system can develop problems due to erroneous operation or the installation of the restored system to ensure they match settings that...
Lenovo H3 Series User Guide V1.0 - Page 30
It does not apply to those machines that do not have the TV-Tuner card. Troubleshooting and Chapter Confirming Setup
This chapter contains the following 1
topics:
Troubleshooting and Problem Resolution
2
Note: The description of the TV-Tuner card
in this manual is only used for the machines
which have a
3
TV-Tuner card.
4
5
User Guide 25
Lenovo H3 Series User Guide V1.0 - Page 31
...: 1. if so, securely plug the power
cord to change display property settings. Problem: You need to the monitor. 3. Setting display background and icon properties: 1.
Check to :
• Change the desktop background • Select a screen saver • Select colors and appearance options for the Windows default view, so they may help support personnel...
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