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LG M2362D-PM Support Question

LG M2362D-PM Support Question

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Question posted by swervanne on February 6th, 2013

Lg M2362d - Pt. Fault -white Screen With Only The Software Version Displayed.

As above the fault presents as a white screen with software version displayed when power plug switched on at mains supply.  Control buttons have no effect at all.

Current Answers

Answer #1: Posted by waqqasawan on August 18th, 2016 5:37 AM
waqqasawan

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August 18th, 2016

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This is some sort of service mode. I had the exact same issue where v3.10.0 in a rectangle box was popping in and out of visibility floating around a white background.

My issue: I misplaced the remote and have a universal remote for my TV (model LG M227WDP).

Solution: Luckily my parents own an LG TV (not the same model as mine). I borrowed their remote and simple pressed EXIT on it and it came out of this 'Service Mode'. I then switched to HDMI as the input and everything works fine now. You cannot use a universal remote for this unfortunately.

Image attached of the official LG remote.

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Related LG M2362D-PM Manual Pages

Owner's Manual - Page 1

MONITOR TV MODELS M2362D www.lg.com ENGLISH OWNER'S MANUAL MONITOR TV Please read this manual carefully before operating your set and retain it for future reference.
Owner's Manual - Page 4

PREPARATION STAND INSTALLATION I The image shown may be somewhat different from your set. 1 Carefully place the product screen side down on a cushioned surface that will protect product and screen from damage. 2 Insert the Stand Base into the product. Stand Base 3 Turn the Stand Base Lock through 90° to fix the stand base...
Owner's Manual - Page 5

... Lock through 90° to the left. PREPARATION DETACHING STAND I The image shown may be somewhat different from your monitor. 1 Place the set screen side down on a cushion or soft cloth. 2 Detach the monitor to the Stand Base by turning the screw to separate the stand base from stand body. 4 OPEN OPEN Latch
Owner's Manual - Page 8

...of the monitor and the stand body. Using screws that no bright light or sunlight falls directly onto the screen. If ...you install the set using the wall mounting interface (optional parts), attach it carefully so it coming away from your set. You can hurt your finger(s). RW120 7 PREPARATION POSITIONING YOUR DISPLAY...LG) : RW120 Warning: When adjusting the angle of air.
Owner's Manual - Page 9

...at most electronics stores. However, they have no adverse effect on the back panel. Kensington sells security systems for ... with the Kensington Security System. b. c. The product is turned on the screen, appearing as notebook PCs and LCD projectors. If the product feels cold to... touching the LCD screen or holding your finger(s) against it is equipped with a Kensington Security System ...
Owner's Manual - Page 12

NOTE G HDMI Input does not support PC mode. If it is connected PC, the screen may not display properly. 11 EXTERNAL EQUIPMENT SETUP When connecting with a HDMI 1 Connect the HDMI output of the digital set-top box to the HDMI IN jack on ...
Owner's Manual - Page 13

...Pr COMPONENT IN Y VIDEO PB 1 PR L R 2 AUDIO 12 Component ports on the set Y PB PR Video output ports on the screen. Component Input ports To get better picture quality, connect a DVD player to the component input ports as shown below. NENT IN AUDIO sockets ...DVD to the COMPONENT IN VIDEO sockets (Y PB PR) of the set. 3 Press the INPUT button to select Component. 4 Press the PLAY...
Owner's Manual - Page 15

... number where the VCR channel is stored. 5 Press the PLAY button on the sides of the VCR. When connecting with an antenna ANTENNA/ CABLE IN ANT OUT S-VIDEO VIDEO L R 1 ANT IN OUTPUT SWITCH 2 Wall Jack Antenna 1 Connect the RF out socket of the... and the set . 2 Connect the antenna cable to the RF aerial in socket of the screen for a long time, an afterimage may remain on the VCR. 14
Owner's Manual - Page 16

...out sockets of the VCR to the S- S-VIDEO VIDEO L R 15 The VCR playback picture appears on the screen. ! S-VIDEO VIDEO L R EXTERNAL EQUIPMENT SETUP When connecting with an S-Video cable VIDEO (MONO) L AUDIO...VIDEO 1 2 Connect the audio cable from the VCR to select AV. 4 Press the PLAY button on the VCR. NOTE G If you have a mono VCR, connect the audio cable from the...
Owner's Manual - Page 17

...Switch on the PC, and the PC screen appears on the set . 3 Press the INPUT button to maintain standard compliance for the product. NOTE G User must use shielded signal interface cables (D sub 15 pin cable, DVI cable) with a D-sub 15 pin cable 1 Connect the signal cable from the monitor...EQUIPMENT SETUP PC SETUP This product provides Plug and Play capability, meaning that the PC adjusts automatically to ...
Owner's Manual - Page 62

... window. • Press the RETURN button to move to help people with hearing loss watch TV. usually the audio portion of the TV screen; Analog caption displays information at any position on a program. OPTION Move Enter Language : English Input Label Key Lock : Off CCappttioionn :: OOffff F Set ID : 1 Mode Power Indicator : On DDC-CI : On...
Owner's Manual - Page 64

...the bottom of the screen, use it to see the caption language. • Press the MENU button to close the menu window. • Press the RETURN button to move to your screen. I Edge Type... F Set ID : 1 Mode Power Indicator : On DDC-CI : On On G CC1 Digital Option Close E F Custom G Size A Standard Font Font 1 Text Color White Text Opacity Solid Bg Color Black ...
Owner's Manual - Page 65

... you control LED when power is turned on. Select Power Indicator. OPTION Move Enter Language : English Input Label Key Lock : Off Caption : Off Set ID : 1 PPower IInnddicicaatotor r :: On Off DDC-CI : On OOnn E • Press the MENU button to close the menu window. • Press the RETURN button to move to the previous menu screen. 64...
Owner's Manual - Page 77

... settings on the screen. Screen color is connected. A Several pixels (red, green, white or black color) may have been damaged if there was fixed image on the display for the video ...with the monitor. Screen color is not a malfunction of range, set to the recommended resolution using the display Screen has poor color res- It is abnormal. RGB PC Mode The screen image looks...
Owner's Manual - Page 80

... as a VCR and press the corresponding mode button (such as a D V D or V C R) on the remote control. While pointing at the component, test the POWER and PR(CH) + / - PROGRAMMING CODE DVD Brand Codes APEX DIGITAL 022 DENON 020 014 GE 005 006 HARMAN KARDON 027 JVC 012 LG 001 010 016 025 MAGNAVOX 013 MARANTZ 024...
Owner's Manual - Page 83

The instructions below are not supplied with programming software or to be used with third party RS-232C control hardware and software. RS-232C IN (CONTROL & SERVICE) Type of the control device to the RS232C jack on this unit is intended to test functionality using telenet software. Pin Name 1 No connection 2 RXD (Receive data) 1 5 3 TXD (Transmit data) 4 DTR...
Owner's Manual - Page 85

Power k...: First command to control the set.(j, k, m or x) [Command 2] : Second command to control the set. [Set ID] : You can adjust the set ID to choose desired set is controlled. Aspect Ratio k 04. Screen Mute k 05..... Remote Control Lock Mode k a 00 to read mode, it will not send the status during the standby mode. Adjustment range is 0 x ab, it indicates present status data...
Owner's Manual - Page 86

.... See page 86. Contrast (Command: k g) To adjust screen contrast. You can also adjust mute using the MUTE button on remote control. Acknowledgement [i][ ][Set ID][ ][OK/NG][Data][x] 10. ... based on this format, Acknowledgement data feedback presents status about each function. * Note: In this model, set will send the Acknowledge after power on /off ) Acknowledgement [d][ ][Set ID...
Owner's Manual - Page 87

...Screen Display) on the TV, use this mode. Transmission [k][m][ ][Set ID][ ][Data][Cr] Data 00: Lock off Data 01: Lock on Acknowledgement [m][ ][Set ID][ ][OK/NG][Data][x] If you're not using the remote control and front panel controls...ID][ ][Data][Cr] Data 00: OSD off , remote control lock is the sub-channel. When main power is on the back and install the batteries matching correct polarity...
Specification - Page 2

...LG Corp. Nonmetric weights and measurements are subject to change without notice. "LG Life's Good" is a registered trademark of their respective companies. 03/10/10 All rights reserved. LCD MONITOR M2362D LCD PANEL SPECIFICATION Screen... 7 Modes Zoom/ Cinema Zoom • Plug & Play DDC/CI Intelligent Auto Resolution ...100mm) Power Cord • D-Sub Cable &#...

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