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Kodak 6850 Support Question

Kodak 6850 Support Question

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Question posted by grondinbw on January 25th, 2016

Ribbon Breaking

I have 2 kodak 6850 printers and ended up with the same problem. They both start up just fine and the screen displays ready. When I go to print a picture it starts to wine tries to advance the paper then jams up. When I open it to see what happened, I find the ribbon half melted to the paper. I have to cut the ribbon to get the paper out. Now is it just the head sensor that is gone or is it the whole head?? Cant find anyone near Windsor Ontario to service them. Any suggestions ??

Current Answers

Answer #1: Posted by BusterDoogen on January 25th, 2016 4:15 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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Go to page 36 for Cleaning Instructions for the Thermal Head and Stripper Plate.

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Related Kodak 6850 Manual Pages

User Guide - Page 9

...and software CD, not pictured (in some countries, the User Guide is packaged with the following items: 1 2 7 6 61_3000BC 3 5 4 1. USB Cable 7. (2) Paper Flange 8. Print Catcher (not installed) 5. (4) 6850 Power Cable (1 US, 1 Europe, 1 Australia, 1 China) 6. Printer 2. Trim Tray (not installed) 4. 1 Setting Up the Printer Package Contents The KODAK Photo Printer 6850 is provided on the...
User Guide - Page 12

... trim tray into the printer as shown. Setting Up the Printer 3. Trim tray Installing the Print Catcher The print catcher collects the finished prints as they exit the printer. • Attach the print catcher from the print exit slot as shown. Remove the packing material. IMPORTANT: To keep your prints dust-free and to prevent paper jams, empty the trim tray...
User Guide - Page 17

... roll. a. Place the green paper flange on the Photo Print Kits (sold separately). Open the paper door. IMPORTANT: To keep your printer. Green paper flange Notches 2. Attach the paper flanges to prevent paper jams, empty the trim tray each end of the paper roll. If you change the paper. The operator panel displays the Cover Open message. 4. Label IMPORTANT: Do...
User Guide - Page 18

... paper guide. Press Paper Advance to jam. 8. The operator panel displays the Ready message. 1-10 May 4, 2005 Insert the paper under the pinch roller. IMPORTANT: Do not advance the paper past the red line or you may cause the paper to load the paper into the printer. This reduces the possibility of the paper roll (see page A-2). Red line Paper feeding knob Kodak Photo Printer 6850...
User Guide - Page 19

... the Quick Setup Guide are in PDF format; May 4, 2005 1-11 Setting Up the Printer Making a Test Print Make a test print to check that came with your system. Press Clear to return to start printing the test print. 3. Kodak Photo Printer 6850 Power Ready Error 1 Paper Menu Advance Enter Paper Rewind/Clear 1. ADOBE ACROBAT Reader (also provided) is installed and set up correctly...
User Guide - Page 38

... are displayed here Kodak Photo Printer 6850 Power Ready Error 1,2 3 Paper Menu Advance 4 Enter Paper Rewind/Clear 5 1. Press Enter to initiate an action or accept a change. 5. The counter is displayed. 4-2 May 4, 2005 None. XX[%] represents the percentage of the installed ribbon that is displayed. The printer control firmware version number is available for making prints...
User Guide - Page 44

... There is open on your computer (not on page 6-3. Representative. high-resolution images • See the photo printing software application (>72 dpi). Resolving Operator Panel Error Messages Kodak Photo Printer 6850 Power Ready Error Paper Menu Advance Enter Paper Rewind/Clear Refer to the following table to resolve errors reported on page 1-9. See "Loading the Ribbon" on the...
User Guide - Page 45

... Troubleshooting Clearing a Paper Jam If the Paper Jam message is still displayed on the paper. 3. This reduces the possibility of fingerprints or other damage to clear the paper jam. Remove the ribbon from the printer. Cut off the printer and open the upper cover. 2. May 4, 2005 6-3 Kodak Photo Printer 6850 Power Ready Error Paper Menu Advance Enter Paper Rewind/Clear 2. CAUTION...
User Guide - Page 46

.... 7. Close the cover. 9. See "Loading the Paper" on the platen roller. Troubleshooting Kodak Photo Printer 6850 Power Ready Error Paper Menu Advance Enter Paper Rewind/Clear 5. Open the upper cover and reload the ribbon. If a power outage occurs: 1. Open the upper cover immediately to release the pressure on page 1-9. Submit your print job again. 6-4 May 4, 2005 Recovering from...
User Guide - Page 47

...High Speed (2.0) compliant host device Printer Specifications Dimensions Width 11.4 in. (290 mm) Depth 19.6 in. (496 mm) Height 13.6 in. (346 mm) Weight (without ribbon and paper) 56 lbs (25 kg) ... ranges) 180 V to 264 V / 48 Hz to 62 Hz Power consumption 320 watts maximum Print size KODAK Photo Printer 6850: • 4 x 6 in. (10 x 15 cm) • 6 x 8 in. (15 x 20 cm) with ...
User Manual - Page 13

...Contents The KODAK Photo Printer 6850 is provided on the CD, not in some countries, the User Guide is packaged with the following items: 1 2 7 6 61_3000BC 3 5 4 1. USB Cable 7. (2) Paper Flange 8. Print Catcher (not installed) 5. (4) 6850 Power Cable (1 US, 1 Europe, 1 Australia, 1 China) 6. KODAK Thermal Printer Cleaning Kit 3. User Guide and software CD, not pictured (in printed form...
User Manual - Page 16

... are generated when the printer cuts the prints. • Slide the trim tray into the printer as shown. IMPORTANT: To keep your prints dust-free and to prevent paper jams, empty the trim tray each time you change the paper. Do not insert hands or objects. Print exit slot Print catcher 1-4 November 2011 Setting Up the Printer Installing the Trim...
User Manual - Page 20

... USB cable. 1. Connect the USB cable to the USB connector on the back of the printer and to prevent paper jams, empty the trim tray each time you change the paper. IMPORTANT: To keep your printer. OFF ON Loading the Paper Have a KODAK Photo Print Kit 6800/4R or KODAK Photo Print Kit 6800/6R available. These kits contain the correct size...
User Manual - Page 22

... Pinch roller 7. The operator panel displays the Paper Empty message. 10. Making a Test Print Kodak Photo Printer 6850 Power Ready Error 1 Paper Menu Advance Enter Paper Rewind/Clear Make a test print to Ready after the test print is installed and set up correctly. 1. Press Clear to return to check that the printer is printed. Advance the paper to start printing the test print. 3.
User Manual - Page 29

... a specific data input value yields a specific color density output. Follow the on-screen instructions to produce the best possible color response. Go to first calibrate the printer. Printer calibration adjusts the response of your prints, follow the steps in this chapter to calibrate your printer and begin printing right away without having to www.kodak.com/go/6850. 2.
User Manual - Page 32

... is on page 6-3. Press Enter to enter Setup Mode. 2. Printer settings are displayed here Kodak Photo Printer 6850 Power Ready Error 1,2 3 Paper Menu Advance 4 Enter Paper Rewind/Clear 5 1. See the message on the operator panel, then see "Resolving Operator Panel Error Messages" on . Press Menu to initiate an action or accept a ...
User Manual - Page 41

.... See "Loading the Ribbon" on page 1-8. between the printer and host computer. See "Loading the Paper" on page 1-5. The printer has a system control problem. The printer has a problem with the temperature sensor. Troubleshooting Resolving Operator Panel Error Messages Kodak Photo Printer 6850 Power Ready Error Paper Menu Advance Enter Paper Rewind/Clear Refer to...
User Manual - Page 42

Method 1 Kodak Photo Printer 6850 Power Ready Error Kodak Photo Printer 6850 Power Ready Error Paper Menu Advance Enter Paper Rewind/Clear Paper Menu Advance Enter Paper Rewind/Clear 1. Method 2 If the Paper Jam message is displayed on the operator panel, there are two methods that you can use to try to re-load the paper into the printer. Do not pull abruptly on the paper. 3. Slowly and ...
User Manual - Page 43

Troubleshooting Kodak Photo Printer 6850 Power Ready Error Paper Menu Advance Enter Paper Rewind/Clear 5. Open the upper cover and reload the ribbon. When power is left in this position. Close the upper cover and turn on page 1-5. 8. See "Loading the Ribbon" on the printer. 6. Submit your print job again. Close the cover. 9. The platen roller could be deformed and damaged if...
User Manual - Page 45

...Printer Information Printer Specifications Dimensions Width Depth Height Weight (without ribbon and paper) Operating Temperature environment Relative Humidity Altitude Power Voltage/Frequency (auto detection of the following ranges) Power consumption Print size Printing...to 62 Hz 180 V to 264 V / 48 Hz to 62 Hz 320 watts maximum KODAK Photo Printer 6850: • 4 x 6 in. (10 x 15 cm) • 6 x ...

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