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HP R80xi Support Question

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Question posted by cvs4web on October 19th, 2016

Hp Officejet R80xi Printer Won't Initialize

I have the HP Officejet R80xi printer that is "stuck" in the initializing process when the printer is turned on. The LCD window constantly reads "Initializing" and the printer makes sounds as if it is starting, but nothing happens, even if I leave the printer on for several hours. No buttons work, including the on/off button. The printer cartridge carriage won't slide to the center position. The scanner bulb will light up but not move from the resting position. I tried unplugging the printer, waiting for a few minutes, and plugging back in. Still won't get past the initializing cycle. Any suggestions on how to fix? This problem came on suddenly one day but the printer has worked flawlessly for over 15 years. Thanks, Chuck

Current Answers

Answer #1: Posted by techyagent on October 19th, 2016 11:21 PM
This answer was accepted by the poster of the original question.
techyagent

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Please unplug the power cable and follow these instructions

https://h30434.www3.hp.com/t5/contentarchivals/contentarchivedpage/message-uid/4893629

Thanks


Techygirl

Related HP R80xi Manual Pages

HP OfficeJet R Series All-in-One - (English) Basic Operations Guide - Page 2

... make expressed or implied warranty of any errors that may be photocopied, reproduced, or translated to make...money orders x Certificates of the HP OfficeJet R Series Customer Care Guide. Selective service papers - Office in Color™ is subject to , ... written consent of Hewlett-Packard Company. MS-DOS®, Windows®, and Internet Explorer are reserved. The Hewlett-Packard...
HP OfficeJet R Series All-in-One - (English) Basic Operations Guide - Page 9

... Guide 2-3 or A4-sized labels designed for printing, do the following: 1 From the File menu of paper, such as AveryTM Inkjet labels. Using the Right Print Settings The settings you choose in the HP OfficeJet R Series Properties dialog box tell the printer how to print on transfer sheets, greeting card stock, and photo paper.
HP OfficeJet R Series All-in-One - (English) Basic Operations Guide - Page 12

... OUT tray frequently. x Load only plain paper (white and color), letterhead, and HP Premium Inkjet Paper in the ADF. For more information, see the Copy Quality lights flash. x Do not load colored originals printed on a color laser printer. Do not load photos or photo papers, transparency film, labels, or envelopes in the HP OfficeJet R Series Customer Care Guide.
HP OfficeJet R Series All-in-One - (English) Basic Operations Guide - Page 14

The light uses very little power. b Make sure the printer name is not already on, turn on your screen. Start Printing 1 If it . After 12 hours, the HP OfficeJet turns off the scanner bulb to the one below appears on the HP OfficeJet or use it is set to HP OfficeJet R Series, and then select the print range and the number...
HP OfficeJet R Series All-in-One - (English) Basic Operations Guide - Page 15

... about tray capacities, see Chapter 6, "Technical Information," in the Printers folder. HP OfficeJet R Series Basic Operations Guide 3-3 e When you change the Print... change here remain in the Print dialog box are using . The HP OfficeJet R Series Properties dialog box appears. To make them in the HP OfficeJet R Series Customer Care Guide. OUT tray capacity is affected by the...
HP OfficeJet R Series All-in-One - (English) Basic Operations Guide - Page 16

... not work, your program may not use the Windows print spooler. x To stop a print job from the Printers folder, do the following: 1 On the Windows taskbar, click Start, point to stop a print job. Stop Printing There are two ways to Settings, then select Printers. 2 Double-click the HP OfficeJet R Series icon. 3 From the list, select the...
HP OfficeJet R Series All-in-One - (English) Customer Care Guide - Page 2

... papers - Hewlett-Packard assumes no responsibility for incidental or consequential damages in this document, nor does it make copies of the HP OfficeJet R Series Customer Care Guide. Intel® and Pentium® are registered trademarks of merchantability and fitness for...construed as a commitment by the Hewlett-Packard Company. MS-DOS® and Windows® are reserved.
HP OfficeJet R Series All-in-One - (English) Customer Care Guide - Page 10

... button located on , that the specified inkjet print cartridges are experiencing problems with an HP Customer Support Representative, do the following before you call: 1 Make sure that the unit is properly loaded in the IN tray. 2 Review the HP OfficeJet R Series Setup Guide and Chapter 3, "Troubleshooting and Maintaining Your HP OfficeJet," in this service free of charge.
HP OfficeJet R Series All-in-One - (English) Customer Care Guide - Page 19

... printer cable that came with your product. If this does not work , try restarting your earliest convenience. The HP OfficeJet has not been used for service. Clear the paper jam, and then turn ...button on the left side of the programs the HP OfficeJet uses during scanning may not be installed or may already be ineffective. Make sure the print cartridges are installed and the latches...
HP OfficeJet R Series All-in-One - (English) Customer Care Guide - Page 22

... and text, initiate the scan from HP PrecisionScan instead of from the Microsoft Web site at www.microsoft.com. 3-8 Troubleshooting and Maintaining Your HP OfficeJet On the Windows taskbar, click Start, point to Settings, and then choose Printers. Open the print-cartridge access door, and remove the insert or close the latches. Turn the HP OfficeJet off and then...
HP OfficeJet R Series All-in-One - (English) Customer Care Guide - Page 33

Base/ADF: 31.71 lb (14.40 kg); To order replaceable parts, call your local authorized HP dealer. Supplies/Accessories Inkjet Print Cartridges HP Black Print Cartridge HP Color Print Cartridge HP Reorder Number C51645A or C51645G C1823A, C1823D, or C1823G HP OfficeJet R Series Customer Care Guide 6-5 Power Specifications x Source (Input) Voltage: 100 - 240 VAC* x Input Frequency: 50 - 60...
HP OfficeJet R Series All-in-One - (English) Setting Up Guide - Page 2

... and one color print cartridge f CD-ROM disks 1-2 Setting Up Your New HP OfficeJet R Series Setting Up Your HP OfficeJet Follow the steps in the order shown. Unpack Your HP OfficeJet 1 Remove the cardboard tray containing the accessory items. 2 Rest the box on its side, and pull out your HP OfficeJet: a Bi-directional parallel, IEEE 1284-compliant printer cable with...
HP OfficeJet R Series All-in-One - (English) Setting Up Guide - Page 11

... or the pass-through port of your unit. Connect the Printer Cable and Power Cord NOTE Use the printer cable that is an IEEE 1284-compliant parallel cable with your HP OfficeJet. HP OfficeJet R Series Setup Guide 1-11 If you choose to buy a longer cable, make sure it is necessary for the proper functioning of another parallel...
HP OfficeJet R Series All-in-One - (English) Setting Up Guide - Page 12

... power cord with a power supply adapter, to turn the unit off. Use only the power supply (HP part number 0950-2880) that came with your dealer or local HP Sales and Support Office. 1 Plug the power supply output cord into the back of the printer-cable connector. The HP OfficeJet comes with a properly grounded outlet. Power...
HP OfficeJet R Series All-in-One - (English) Setting Up Guide - Page 13

... power cord into the power outlet. The lid connector is not already attached, connect the cord securely to the right of the printer-cable connector. IMPORTANT Do not turn on your HP OfficeJet until you are instructed to do so. 4 If you have an ADF unit and the lid cord is located on the...
HP OfficeJet R Series All-in-One - (English) Setting Up Guide - Page 19

... HP OfficeJet. The current paper size appears on the front-panel display. Changing the Front-Panel Language To switch to choose the displayed language. Step 7 - When you turn on...HP OfficeJet for the first time, you are not in the middle and at the top of the page, and two sets of vertical lines, each with three sets of paired lines. Now you will see the message "Initializing...
HP OfficeJet R Series All-in-One - (English) Setup Guide and Faxing Operation - Page 3

...are registered trademarks of Adobe Systems, Incorporated, which it make copies of Hewlett-Packard Company. The Hewlett-Packard Company...registered trademarks of Microsoft Corporation. MS-DOS®, Windows®, and Internet Explorer are reserved. Note: Regulatory...in many places to , the implied warranties of the HP OfficeJet R Series Customer Care Guide. Immigration papers - No...
HP OfficeJet R Series All-in-One - (English) Setup Guide and Faxing Operation - Page 4

... and Power Cord 1-9 Connecting the Printer Cable 1-9 Connecting the Power Cord 1-9 Step 6 - Using the Fax and Legal-Size Copy Features Sending Faxes 2-1 Processing Letter-Size Originals Exclusively 2-2 Processing Legal-Size or Legal- Install the HP OfficeJet Software 1-11 Installing the HP OfficeJet R Series Software 1-12 Registering Your HP OfficeJet 1-15 Installing Third-Party Programs...
HP OfficeJet R Series All-in-One - (English) Setup Guide and Faxing Operation - Page 55

... need it to set up client computers. 9 If you are using Windows 95/98 as described in Chapter 1 under "Installing the HP OfficeJet R Series Software." 2 If you are setting up the server. c In the Printer Drivers for setting up a Windows NT 4.0 server that supports Windows 95/98 clients, complete the following steps before continuing. TIP Note...
HP OfficeJet R Series All-in-One - (English) Sharing HP OfficeJet on a Network - Page 2

..., HPOffice. TIP Note the share name of the HP OfficeJet. a Click Alternate drivers, and then click Windows 95. c In the Printer Drivers for setting up an NT 4.0 server for your changes. 2-2 Sharing HP OfficeJet on a Network a On the Windows desktop, right-click Network Neighborhood, and choose Properties. The HP OfficeJet R Series Properties dialog box appears, with the Sharing...

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