HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question
HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question
Find answers below for this question about HP Photosmart Premium Fax e-All-in-One Printer - C410.Need a HP Photosmart Premium Fax e-All-in-One Printer - C410 manual? We have 2 online manuals for this item!
Question posted by bcjduppel on August 9th, 2011
I Have Problems With Receiving Faxes With My Hp Prem C410, But Not With Sending.
I have problems with receiving faxes with my HP Prem C410, but not with sending.
I listen the ingoing bells, but sender gets the notes like "fax-machine is bussy or is not connected".
Current Answers
Related HP Photosmart Premium Fax e-All-in-One Printer - C410 Manual Pages
Reference Guide - Page 9
... the HP Photosmart > Add the HP Photosmart to get additional
information about what is required on that your printer from USB to connect the printer. 4. Select your printer is ... wireless printer setup
Check that your printer is not connected to disconnect it. 2. To add the printer, go /wirelessprinting.
9 Click Start, click All Programs, click HP,
click Photosmart Prem C410 series,...
User Guide - Page 5
1 HP Photosmart Premium Fax C410 series Help
For information about the HP Photosmart, see: • Finish setting up the HP Photosmart • Get to know the HP Photosmart • Print • Scan • Copy • Fax • Save photos • Work with cartridges • Solve a problem • Technical information
HP Photosmart Premium Fax C410 series Help
HP Photosmart Premium Fax ...
User Guide - Page 20
... following questions, you are using a computer dial-up modem: • Do you send and receive faxes directly to and from your computer software applications through a dial-up connection? • Do you send and receive e-mail messages on the same phone line as the HP Photosmart? Yes, I have a voice mail service. Then look up modem. Step-by-step...
User Guide - Page 21
... box to connect one end to your fax line
Recommended fax setup for Recommended fax setup for faxing
19 Voice calls and answering machine
(You answered Yes to questions 4 and 6 only.)
Case I: Shared voice/fax line Not applicable. with computer dial-up the HP Photosmart as you might experience problems sending and receiving faxes. If you use the phone cord supplied...
User Guide - Page 23
... and the HP Photosmart.
Case B: Set up the HP Photosmart for faxing
21 Obtain a DSL filter from the phone cords you might already have a DSL service through your telephone company, use the supplied cord to connect from the telephone wall jack to the HP Photosmart, you will begin emitting fax reception tones to send and receive faxes with the HP Photosmart. This special...
User Guide - Page 24
... the following: • If you will not be able to the HP Photosmart. NOTE: Some ISDN systems allow you can purchase a coupler from the telephone wall jack to fax successfully. NOTE: Many digital PBX systems include a call waiting tone to send or receive faxes with a PBX phone system or an ISDN line
If you are using...
User Guide - Page 27
... the HP Photosmart, and then connect a phone to this means you must receive faxes manually; If you will need to incoming fax calls. Do one of the following, depending on your phone system:
• If you have a parallel-type phone system, remove the white plug from a sending fax machine, you pick up the phone before the HP Photosmart answers...
User Guide - Page 28
... be able to send an e-mail or access the Internet. NOTE: If you do not use the supplied cord to incoming fax calls, or the HP Photosmart cannot receive faxes. Figure 3-6 Back view of the HP Photosmart. For example, you cannot use both your modem and the HP Photosmart simultaneously. You must be able to use the HP Photosmart for faxing if you...
User Guide - Page 29
...your computer (your telephone wall jack, then connect the other end to receive faxes.
5. When the phone rings, the HP Photosmart will need to purchase a parallel splitter (also called a coupler), as...
Finish setting up the HP Photosmart
Set up the HP Photosmart as shown below. (A parallel splitter has one end to your computer
dial-up modem to the sending fax machine and receive the fax.
User Guide - Page 31
... must be able to answer it answers all incoming calls and receives faxes. If you pick up the phone before the HP Photosmart answers the call and hear fax tones from a sending fax machine, you set to receive faxes to your modem software, the HP Photosmart will need to distinguish between fax and voice calls in your computer automatically, turn on the...
User Guide - Page 32
... labeled 2-EXT on the back of the HP Photosmart. 2. NOTE: If you do not connect your answering machine directly to the HP Photosmart, fax tones from a sending fax machine might be able to receive faxes with answering machine 1. Chapter 3
Case I: Shared voice/fax line with answering machine
If you receive both voice calls and fax calls at the same phone number, and...
User Guide - Page 36
... both your telephone company to subscribe to a distinctive ring service, or to send an e-mail or access the Internet. For example, you cannot use the HP Photosmart for fax calls. If you want to receive faxes automatically instead, contact your modem and the HP Photosmart simultaneously. There are using your computer has only one RJ-11 port on...
User Guide - Page 43
... to receive faxes automatically. If this icon is inserted. Indicates the presence and signal strength of an ad hoc wireless network connection.
This icon might appear if an ink cartridge contains non-HP ink. Display icons
41 Get to know the HP Photosmart
17 Symbols: Enters symbols and asterisks for fax-related tasks. 18 Start Fax: Sends or receives a black...
User Guide - Page 144
... having problems sending and receiving faxes
Try the following fax problems: • The product is having problems sending and receiving faxes • The product cannot send faxes, but can send faxes • The product is having problems receiving a manual fax • The product is not answering incoming fax calls • Pages of a fax I received are missing • Faxes are received but...
User Guide - Page 151
...problem and how to set to the port that came with a DSL service and the DSL modem might have been properly grounded.
Listen...an error in the HP Solution Center.
If there is an error, the product will not send or receive a fax until the error condition...If this did not solve the issue, try sending or receiving a fax. Solve a problem
Completely remove power for at least 15 minutes, ...
User Guide - Page 161
... line, contact the sender to highlight Error Correction Mode, and then press OK. Press OK.
To change the ECM setting from the control panel 1.
To set to highlight Off or On. 5. Solution 4: Check the receiving fax machine for problems Solution: Try calling the fax number from a telephone and listen for any problems. Cause: The receiving fax machine was noisy...
User Guide - Page 164
... case, the answering machine will record the fax tones. The product cannot receive faxes, but can send faxes
Try the following solutions to receive faxes manually, which means that came with the most likely solution first. Solutions are listed in person to respond in order, with the product. To test your fax number • Solution 8: If you do...
User Guide - Page 177
... for problems Solution: Check with the most likely solution first. If this did not solve the issue, try the next solution. If your computer has only one phone port, you have paper loaded correctly. Parts of a fax I received are listed in the box with the sender to which I received is blank Solution: Check with the HP Photosmart...
User Guide - Page 186
....
• Try connecting a working phone and phone cord to send or receive faxes. If you have them check the line.
• Try to make
sure the phone cord is a two-cord connector that came with the product.
If you experience problems faxing, contact HP Support. Solve a problem
Chapter 12
you do not hear a dial tone, contact your...
User Guide - Page 261
...set up 25, 33,
175 fax problems
blank pages 157 fax tones recorded 160 not printing 173 pages missing 154, 173 poor print quality 156 receiving 142, 158, 162,
168 sending 142, 150, 152, 158... dial tone test, fax 187 dial-up 22 problems receiving 170
I
improper shutdown 201 ink
drying time 201 low 129 ink cartridges damaged 204 error message 229 error messages 201 HP ink depleted 217 incompatible...
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