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HP Photosmart C7100 Support Question

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Question posted by lena95271 on August 30th, 2014

Error: Oxc18a0001 Is The Printer Problem Present

What do I do? I need to know what to do as I have no Booklet with the item

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Answer #1: Posted by TommyKervz on August 31st, 2014 2:19 AM

This answer was accepted by the poster of the original question.

TommyKervz

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January 10th, 2013

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Instructions below
https://h30434.www3.hp.com:443/t5/Mobile-Printing-Cloud-Printing/Error-0xc18a0001/td-p/488241

Hope that is helpful.
Kervz at www.satechhelp.co.za

Related HP Photosmart C7100 Manual Pages

Setup Guide - Page 4

...setup. a Push the black ink cartridge in -One b Repeat with each latch is specially formulated to mix with the printer. b Lift all six ink cartridges a Match the color and pattern of each latch to release it, and then lift...64257;rst slot on the print carriage. 11 Lift latches inside of the device a a Squeeze the bottom of the ink cartridge to the color and pattern on the left.

Setup Guide - Page 5

... computer or to your HP All-in -One Continue to load plain white paper. HP All-in -One during this time. The device initializes the ink cartridges and aligns the printer. CAUTION: Do not disconnect or turn off the b HP All-in -One • 5 13 Close the access door and follow the...

Setup Guide - Page 15

... there are not sure if your wireless router into SecureEasySetup mode again, and then rerun the Wireless Setup Wizard. HP Photosmart C7100 All-in -One does not connect to set up properly. Problem: The Printer Not Found message appears. Action: For information on . • Try temporarily disconnecting your LAN card is set up information...

Basics Guide - Page 15

...Notice about Firewalls means that the printer description is found on your computer, and any firewall or virus detection software. 2. If more than one printer is correct. If you have ...-One devices. 5. To install the Mac HP All-in -One software 1. Double-click the HP All-in -One, print the network configuration page. 6. See your computer to connect. 12 HP Photosmart C7100 All-...

Basics Guide - Page 25

...series When the installation is complete, open Printers and Faxes in the Control Panel and delete the printers for a network connection, choose Add a Device, and then choose Through the network. ...Network is highlighted, and then press OK. 3. The Network Menu appears. 22 HP Photosmart C7100 All-in -One. This includes viewing the network settings, restoring the network defaults, ...

Basics Guide - Page 28

...HP Allin-One on the Embedded Web Server Home tab. c. Click the Home tab to access device and network information, or click the Networking tab to access more network information or to change the ... the Embedded Web Server enables you might need to disable it to an HP All-in -One, as shown on a wired network, you need to monitor status and order printer supplies. In the Address box in -One...

Basics Guide - Page 36

Shows whether or not the HP All-in-One is visible to Bluetooth devices that are within range. ● Visible to all: Any Bluetooth device within range can print to the printer, which can print to send a print job. The device name assigned to it. ● High: The HP All-in -One does not require...

Basics Guide - Page 74

...shows streaking or white lines through 5 for each ink cartridge you still have print quality problems after aligning and cleaning, contact HP customer support. If you are replaced. Basics Guide...one you insert the ink cartridge into the empty slot. If print quality problems persist after aligning the printer, try cleaning the print head. Remove the new ink cartridge from its ...

Basics Guide - Page 75

... under the glass and damage the device. 3. Clean the glass with a soft cloth or sponge slightly moistened with a dry, soft, lint-free cloth to highlight Align Printer, and press OK. 5. Dry ...printer. Caution Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass. Clean the lid backing Minor debris can damage it. Use the HP All-in-One features 72 HP Photosmart C7100...

Basics Guide - Page 79

...the software was installed. I am having problems using the HP All-in-One with text... the wrong language Solution You can cause errors. Press to highlight Yes or No,...printer alignment failed Cause The incorrect type of paper is straightforward. Solution You must first install the software that came with a USB cable is loaded in the input tray (for technical support. 76 HP Photosmart C7100...

Basics Guide - Page 80

...reset the language settings. Cause The HP All-in the device. Open the ink cartridge door, and check for obstructions... If either a paper jam or blocked print head assembly error message appears on the HP All-inOne. Fax setup troubleshooting..."Using Correct Type of paper. The country/region you might be a problem with Fax" test failed ● The "Dial Tone Detection" test failed...

Basics Guide - Page 92

... than the number of rings to answer in the maximum number of rings supported by your device. (The maximum number of rings varies by country/region.) In this type, ask your phone.... Solution If Backup Fax Reception is enabled and there is an error condition on the HP All-inOne does not match. Solution If you are having problems with a ring pattern of phone equipment, such as an answering...

Basics Guide - Page 93

... any unprinted faxes that are recorded on the error condition. If there are deleted, including any packing...turn the HP All-in-One on the device. ● The HP All-in-One is...problems: ● The HP All-in -One off the HP All-in-One, all stored faxes in memory, the HP Allin-One will need to contact the senders to ask them to Answer setting is not correct. 90 HP Photosmart C7100...

Basics Guide - Page 95

...troubleshooting ● Network software installation troubleshooting Wired network setup troubleshooting This section addresses problems you might encounter setting up properly. To check your LAN card (Mac)... or received by the device over the network. 92 HP Photosmart C7100 All-in -One ● I received a System Requirements Error: No TCP/IP ● The Printer not Found screen appears during...

Basics Guide - Page 96

...and from accessing your router or hub, and then turn the device on again. If the connections are connected properly: ● ... you have an active network connection. I received a System Requirements Error: No TCP/IP Cause Your Local Area Network (LAN) card is...control panel to turn off , and press it on . The Printer not Found screen appears during VPN sessions. To make sure your ...

Basics Guide - Page 100

... TCP/IP ● The Printer Not Found screen appears during installation Cause A firewall, anti-virus, or anti-spyware application is preventing the HP All-in the vicinity is also using SecureEZ setup and your wireless network. Error message: Another device connected to complete the setup in the access point (case sensitive). Solution Use...

Basics Guide - Page 102

...the current job. Solution If you have a problem with the appropriate ink cartridges for torn pieces of... OK to solve ink cartridge-related error messages that you might encounter while ... input tray when the printer aligns, the calibration might be remaining inside the device. For more information, ...door forward until the indicated ink cartridge(s) are needed. ● Turn off a power strip or...

Basics Guide - Page 112

... network settings 24 after the support period 104 AirPort 14 align printer 71 answer ring pattern 42, 54 answering machine fax tones recorded...up with access point 13 wireless, without access point 13 connection problems fax 81, 85, 86, 87 HP All-in-One does...gateway (802.3 wired) 28 default settings, restore 23 device address (Bluetooth) 33 device name (Bluetooth) 33 dial tone test, failure 80 dial...

Basics Guide - Page 113

... cartridges damaged 100 empty 100 error message 103 expired 100 HP ... set up 44, 51 fax problems fax tones recorded 90 receiving 81,... MAC address 27, 29 maintenance align printer 71 clean exterior 73 clean glass 72 ...Photosmart Express 7 physical specifications 106 power specifications 106 print from software application 67 specifications 105 print head failure 102 110 HP Photosmart C7100 All...

Basics Guide - Page 114

...105 troubleshoot access point 97 blocked print head 77 fax 77 fax problems 81, 85, 86, 87, 90 hardware installation 75 incorrect measurements ...95 network connection 95 Passphrase, invalid 97 printer alignment 76 printer not found screen, Windows 12 printer, align 71 R radio, turn off 23...computer 62 save to memory card 63 save to storage device 63 scan specifications 106 slides 64 to memory card 63 ...