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HP Officejet 4620 Support Question

HP Officejet 4620 Support Question

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Question posted by bcand5kids on May 7th, 2013

4622 Not Printing Black In After Install Of New Cartridge

I replaced the black ink cartridge on my 4622 all in one with HP cartridge 564. The ink level shows full in the diagnostics, but it will only print light black. What can I do to correct this?

Current Answers

Answer #1: Posted by RathishC on May 7th, 2013 7:38 PM
This answer was accepted by the poster of the original question.
RathishC

Member since:
June 19th, 2012

Points: 2,516,090
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Hi Bcand5kids, 

Please click the link mentioned below and refer to page 92 for helpful instructions for fixing this issue:

http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c03251656-2.pdf

Do keep me posted with the results.

Thanks & Regards
Rathish C
#iworkfordell

Related HP Officejet 4620 Manual Pages

Getting Started Guide - Page 6

...; Enable the printer to the Internet, enter these settings are sent, the installation program will prompt you enable Web Services. English Use the printer HP ePrint Note: HP ePrint is a free service from HP that allows you to print to print, and get help for setup instructions. 1. HP ePrint is only supported by HP Officejet 4620 e-All-in the messages.
User Guide - Page 70

... the printheads and ink cartridges are in good conditions and installed properly. Using the buttons on the right, scroll to replace the ink cartridges until print quality becomes unacceptable. Scroll to enable fax confirmation before sending any faxes. On (Fax Receive) Prints a fax confirmation report for planning purposes only. Chapter 5 NOTE: Ink level alerts and indicators...
User Guide - Page 77

... with ink cartridges To ensure the best print quality from the printer, you have the new ink cartridge available to install before removing the old cartridge. For more depleted cartridges. Cleaning the printhead uses some simple maintenance procedures. Possible solutions include checking the estimated ink levels remaining in the same orientation packages hang on ink cartridges and...
User Guide - Page 78

... replacement ink cartridges for planning purposes only. Chapter 7 • Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can check the estimated ink levels from the printer control panel 1. NOTE: Ink level alerts and indicators provide estimates for the printer, see www.hp.com/go/inkusage. You do the following to avoid possible printing delays...
User Guide - Page 79

... you remove the orange cap in all cartridges are available in damage to both the printer and the ink cartridge. Open the ink cartridge access door. NOTE: Make sure you have a new ink cartridge available before proceeding. 3. This can leak. Replace the ink cartridges 75 WARNING! NOTE: At this time, some portions of the HP Web site are available in the next...
User Guide - Page 88

... cord to connect the printer. Do not leave the ink cartridge outside of the communication problem. Chapter 8 installed correctly. For more information, see Uninstall and reinstall the HP software. You do not need to replace the ink cartridges until you receive a low on ink message, consider having a replacement cartridge available to a network, check the following solutions if...
User Guide - Page 91

... to replace the ink cartridges until you have a new ink cartridge available before removing the old ink cartridge. TIP: If you are using a computer running Windows, you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. When you can visit the HP online support website at www.hp.com/go /anticounterfeit Cause: Non-HP ink cartridges were...
User Guide - Page 134

... message, consider having a replacement cartridge available to the ink cartridges in the printer as follows: Item 1 2 3 4 Cartridge color Black Ink Cartridge Cyan Ink Cartridge Magenta Ink Cartridge Yellow Ink Cartridge 130 Solve a problem the printer is operating correctly. ▲ Look at the Ink Level indicators. When you may need to replace that ink cartridge. They should be...
User Guide - Page 135

... solve the problem, replace the cartridge that causes ragged bars on the Print Quality Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of time. • Wait until a new cartridge is ragged on one end. the printer may need to be installed before removing an old ink cartridge. Reinstall the cartridge and make sure it...
User Guide - Page 145

...mm (17.7 x 8.1 x 14.0 inches) Printer weight (including printing supplies) 6.2 kg (13.7 lb) Product features and capacities Feature Connectivity Ink cartridges Supply yields Printer languages Font support Duty cycle Capacity • USB 2.0 high speed • Wireless 802.11b/g/n 1(HP Officejet 4620 e-All-in all countries/regions. Four ink cartridges (one each for more information on estimated...
User Guide - Page 177

...do not need to avoid possible printing delays. When you receive a low-ink warning message, consider having a replacement cartridge available to replace cartridges until print quality becomes unacceptable. HP recommends plain papers with the ColorLok logo in a variety of everyday documents. Look for papers with the ColorLok logo for planning purposes only. HP media To order media such...
User Guide - Page 207

... lists all of the printer: • Print the network configuration page. You can display a summary of OK to and select Advanced Setup, and then select IP Settings. 3. A message appears warning that came with the printer. 1. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in the Network Information section. In...
User Guide - Page 209

.... When you can be installed from your printer's name. 2. However, some settings, you might need to a network, you receive a low-ink warning message, consider having a replacement cartridge available to configure print settings, calibrate the printer, order supplies online, and find web site support information. Open the Toolbox 1. HP Utility (Mac OS X) HP Utility contains tools to...
User Guide - Page 213

... pulling it firmly toward you replace the cartridge, contact HP support. Solution 1: Turn the printer off and on Turn off the printer, and then turn it says 'v1' several spaces to use a newer version of the ink cartridges are properly installed: 1. Remove the ink cartridge by pushing it in the printer, and then print the document again. Press firmly...
User Guide - Page 215

...) button to install. TIP: When completely closed all doors and covers must be replaced to print The printer could not print the document because a problem occurred in a different printer, the ink level indicator might be affected. HP recommends that you use ink cartridges in the message, and then contact HP support. For information about contacting HP support, see HP support. For...
User Guide - Page 216

...problem Try to get the printer to recognize the supply upgrade cartridge. 1. Remove the supply upgrade cartridge. 2. Non-HP ink cartridges installed HP cannot guarantee the quality or reliability of using the cartridge, click Continue. Using Genuine HP Cartridges has its Rewards HP rewards loyal customers for service or replacement. Reward may not be available in the message can only be...
User Guide - Page 217

... ink levels will quickly dry out. Solution: Install new cartridges or click OK to go online for more information, see Replace the ink cartridges. If you remove, or they calibrate your printer before the first print job. These cartridges are ready to install them and install the SETUP cartridges to install new cartridges, see Replace the ink cartridges. supplies. HP...
User Guide - Page 218

... how to continue printing or replace the cartridge. Problem with black, replace the black ink cartridge. The estimated Ink Level gauge might improve it is not compatible with an empty cartridge will be used up to install new cartridges, see Replace the ink cartridges. 214 Errors (Windows) For information about how to recover from those printed when using Black ink only, click...
User Guide - Page 219

.... For information about how to be replaced soon. To temporarily replace black with ink system 215 The black cartridge will need to install new cartridges, see Replace the ink cartridges. Do not use cartridges that are no leaks, re-install cartridges and close the printer cover. message appears before the job prints. Black cartridge out of ink The black cartridge is out of the ADF to...
User Guide - Page 222

... load envelopes 22 load media 20 log, fax print 67 M Mac OS Print borderless 36 Print photos 34 print settings 31 Mac OS X HP Utility 205 maintain printhead 126 maintenance align printhead 127 check ink levels 74 clean printhead 126 diagnostic page 89, 128 print quality report 89, 128 printhead 126 replace ink cartridges 74 manual faxing receive 50 send 45, 49...

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